City of Canterbury 2014-15 Annual Report

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CITY OF CANTERBURY ANNUAL REPORT 2014-15

description

The City of Canterbury Annual Report provides an overview of what Council achieved in the financial year 2014-2015. The Annual Report is produced to comply with the Local Government Act 1993 and contains important information about Council’s financial performance and achievements throughout the year.

Transcript of City of Canterbury 2014-15 Annual Report

  • CITY OF CANTERBURY ANNUAL REPORT 2014-15

  • Annual Report 2014-15City of Canterbury

  • Annual Report 2014-15City of Canterbury

  • A N N U A L R E P O R T 2 0 1 4 - 1 51

    TABLE OF CONTENTS

    OVERVIEWOur Vision ............................................................................. 3Foreword .............................................................................. 5Council Wards ...................................................................... 7Councillors ............................................................................8Cultural Diversity ..................................................................9Local Communities .............................................................. 11Leadership Team .................................................................13Organisational Structure .................................................... 14Integrated Planning Framework ..........................................15

    ATTRACTIVE CITY ................................................... 19Report On The Condition Of Public Works .........................30Animal Control & Management .......................................... 32Priority Projects ..................................................................34Principal Activities .............................................................. 35

    STRONGER COMMUNITY ..................................39Capacity Development .......................................................43

    Participation ................................................................43Community Safety ........................................................46Older People .................................................................48Young People ................................................................49Diversity ....................................................................... 53

    Recreation .......................................................................... 57Library Services .................................................................59Childrens Services .............................................................62Community Events .............................................................63Community Grants .............................................................64Priority Projects ..................................................................66Principal Activities .............................................................. 67

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    SUSTAINABLE ENVIRONMENT ........................ 75Priority Projects .................................................................. 87Principal Activities ..............................................................88

    STRATEGIC LEADERSHIP ....................................93Rates & Charges Written Off ..............................................98Contracts ............................................................................99Legal Expenses .................................................................100Councillor Fees, Expenses And Facilities ...........................101Government Information (Public Access) Act ................... 109Information Protection ......................................................114Priority Projects ................................................................. 115Principal Activities .............................................................116

    IMPROVING COUNCIL ....................................... 121Priority Projects ................................................................ 126Principal Activities .............................................................127

    APPENDIX - FINANCIALS .................................. 130General Purpose Financial Statements ........................... 208Special Purpose Financial Statements.............................. 218Special Schedules ..............................................................231

  • OUR VISION

    ATTRACTIVE CITY Good looking

    infrastructure

    Transport alternatives that work

    Prosperous local economy

    STRONGER COMMUNITY Safety and health

    Access to responsive service

    Celebration of diversity

    SUSTAINABLE ENVIRONMENT Sustainable urban

    development

    Responsible use of resources

    Healthy natural environment

    STRATEGIC LEADERSHIP Healthy finances

    Engaged community

    Eective governance

    IMPROVING COUNCIL Ecient services

    Responsible employer

    Well-maintained equipment

  • A N N U A L R E P O R T 2 0 1 4 - 1 55

    Welcome to the City of Canterburys

    Annual Report for 2014-20 15.

    The City of Canterbury Annual Report provides an overview of what Council achieved in the financial year 2014-2015.The Annual Report is produced to comply with the Local Government Act 1993 and contains important information about Councils financial performance and achievements throughout the year.

    Our achievements are highlighted in the Annual Report under five themes that carry through from our Integrated Planning and Reporting framework. During 2014-2015, Council continued to deliver a wide range of quality services and projects to our community and we implemented many initiatives that have improved the lives of residents and the physical environment of the City. We also implemented various initiatives to achieve efficiency and sustainability improvements within Council.

    Local Government Reform has dominated the local government landscape throughout 2014-2015. In September 2014 the NSW Government announced its program for Local Government reform, Fit for the Future, and Council demonstrated its commitment to local government reform through active participation in the Fit for the Future process. As part of our submission for Fit for the Future we developed an Improvement Plan that will lay the foundation for the City of Canterbury to continue to be sustainable, efficient,

    The City of Canterbury Annual Report provides an overview of what Council

    achieved in the financial year 2014-2015. During 2014-2015, the City of

    Canterbury continued to deliver a wide range of quality services and projects

    to our community. We implemented many initiatives that have improved the

    lives of residents and the physical environment of the City.

    FOREWORD

    effectively manage our infrastructure and deliver quality services to our local community in the years ahead.

    The reform process has underlined the importance of Councils ability to engage with our community and ensure that we are a lead voice on issues that affect our residents. Council continues to work hard on maintaining a dialogue with local residents so that we are responsive to their needs. Over the past 12 months, we have continued our efforts to ensure that the future of the City of Canterbury reflects the priorities of local residents.

    We have delivered an extensive range of projects during the 2014-2015 financial year. This includes implementation of the Residential Development Strategy to deliver more affordable residential housing in the City of Canterbury, and implementation of the Riverwood Industrial Precinct Improvement Plan including commencement of construction of the new Riverwood Library and Community Centre.

    The City of Canterbury will be also delivering more benefits for children and families with the full refurbishment of ANZAC Park in Campsie, after our successful application for Federal Government funding. Construction of a new playground was also completed at Fernhill Street Reserve in Hurlstone Park, which is proving to be a hit with local families.

    The City of Canterbury is set to become a UNICEF endorsed Child Friendly City one of the few in NSW. This follows publication of Canterburys State of the Children Report,

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    Cr Brian Robson Mayor

    Jim Montague PSM General Manager

    which presents findings about childrens wellbeing in terms of health, learning and development, leisure, safety, and participation; and outlines recommendations for our whole community to be involved in taking measures to ensure the rights of children are upheld in all areas.

    During 2014-2015 we were successful in promoting city-wide economic development and local employment opportunities through the provision of services to help small businesses grow, the establishment of effective communication between council and businesses, and coordination of improvements to town centres and industrial precincts. These achievements include completion of Earlwood Town Centre improvement works and a popular series of After Five business networking events and informative briefings for local businesses.

    We are proud of the range of strategies and activities we delivered this year to promote Councils values for a Sustainable Environment in the City of Canterbury. This includes community-based activities such as Smart Biz, Environment@Lakemba and sustainability workshops; educational programs; and the enforcement of environmental controls and regulations.

    This City of Canterbury is an industry leader in the area of community engagement and participation. This was demonstrated throughout the year with the delivery of a range of quality programs that meet Access and Equity commitments, programs that promote healthy communities

    across the City and projects that embrace the our Citys rich diversity and traditions.

    Our libraries at Campsie, Earlwood, Riverwood and Lakemba have continued to offer an exciting range of programs, events, and technology, designed to engage with residents of all ages and backgrounds. With 679,683 visitors over the past year, our libraries continue to be one of the most popular community services in the City of Canterbury.

    We are proud of these and many other achievements during 2014-2015, which have met the needs of local residents, businesses and other local stakeholders. We invite you to find out more in the Annual Report 2014-2015.

    Cr Brian Robson Mayor

    Jim Montague PSM General Manager

  • A N N U A L R E P O R T 2 0 1 4 - 1 57

    CENTRAL WARD EAST WARDWEST WARD

    Beverly Hills

    Kingsgrove

    Narwee

    Punchbowl

    Roselands

    Riverwood

    Wiley Park

    Ashbury

    Canterbury

    Clemton Park

    Croydon Park

    Earlwood

    Hurlstone Park

    Belfield

    Belmore

    Campsie

    Lakemba

    COUNCIL WARDS

    Central Ward

    East Ward

    West Ward

    Georges Rive

    r Road

    M5 Motorway

    ClemtonPark

    Kingsgrove

    Earlwood

    Hurlstone Park

    CanterburyCampsieBelmore

    Beleld

    Croydon Park Ashbury

    Wiley ParkLakemba

    Punchbowl

    Riverwood Narwee

    Beverly Hills

    Roselands

    King Georges Road

    Canterbu

    ry Road

    Beamish Street

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    Cr Brian Robson Mayor

    Mark Adler Esta Paschalidis-ChilasMichael Hawatt

    Fadwa Kebbe Deputy Mayor

    Con VasiliadesKarl Saleh

    Ken Nam Linda EislerPierre Azzi

    Councillors are elected from each ward to represent the people of the City.

    The Mayor, Brian Robson represents all residents in the City of Canterbury. These were our Councillors during 2014-2015.

    CENTRAL WARD

    CANTERBURY CITY COUNCIL

    EAST WARDWEST WARD

    COUNCILLORS

  • Located just 17 kilometres south-west of the Sydney CBD, the City of Canterbury is known for its many diverse cultures, friendly people, exotic foods, great restaurants, and unique shopping experiences. There are scenic parks, historical sites, and an extensive range of sporting and recreational facilities - Canterbury Park Racecourse, Belmore Sportsground, and Morris Iemma Indoor Sports Centre just to name a few.

    With an area of 34 square kilometres, the largely residential City has 17 suburbs including open space corridors surrounding the Cooks River in the north-east, Wolli Creek in the south, and Salt Pan Creek in the west.

    Originally inhabited by Aboriginal communities from the Bediagal people of the Dharug nation, the City of Canterbury now has a very culturally diverse population with residents from over 150 different countries. Almost half were born overseas - 45% in countries where English is not the first language, and 64% speak a language other than English at home.

    CITY OF CULTURAL DIVERSITY

    Located just 17 kilometres south-west of the Sydney CBD, the City of Canterbury is known for its many diverse cultures, friendly people, exotic foods, great restaurants, and unique shopping experiences. There are scenic parks, historical sites, and an extensive range of sporting and recreational facilities - Canterbury Park Racecourse, Belmore Sportsground, and Morris Iemma Indoor Sports Centre just to name a few.

    With an area of 34 square kilometres, the largely residential City has 17 suburbs including open space corridors surrounding the Cooks River in the north-east, Wolli Creek in the south, and Salt Pan Creek in the west.

    Originally inhabited by Aboriginal communities from the Bediagal people of the Dharug nation, the City of Canterbury now has a very culturally diverse population with residents from over 150 different countries. Almost half were born overseas - 45% in countries where English is not the first language, and 64% speak a language other than English at home.

  • The City has a very high population density with almost 152,000 residents living mostly in houses and two- or three-storey units.

    There are excellent public transport and road networks throughout the area.

    Major retail precincts include town centres in Belmore, Campsie, Earlwood, Lakemba and Punchbowl, and Roselands Shopping Centre. There are smaller centres in Belfield, Canterbury, Hurlstone Park, Narwee, and Wiley Park. Major industrial precincts include Canterbury, Kingsgrove North and Riverwood. Canterbury Hospital is also a focus for associated medical facilities and services. The City is geographically well placed, close to services, and major transport links including the M5 motorway, King Georges and Canterbury Roads, freight rail lines, Port Botany and Sydney airport. The Sydney CBD is just a short drive or train ride away.

  • Meeting the needs of local communities

    Canterbury City Council is responsible to its community through the Community Strategic

    Plan to achieve real improvements in the quality of life for people living and working in the City. It is led by a popularly-elected Mayor, supported by nine councillors elected in three wards.

    With an annual expenditure of $110 million, council is responsible for a wide range of services and infrastructure including roads, community facilities, libraries, parks, garbage removal, urban planning, and development.

    We maintain 27 sports grounds, 95 playgrounds, 217 passive open spaces, 114 drainage reserves and four bushland reserves. A highlight is the Riverwood Wetlands, an area which since 2004 has been totally transformed from an old and under-used paddock into a popular recreation site for people of all ages. Works have included construction of wetlands, walkways and cycleways around an ornamental pond, landscaping and gardening, a new car park, additional automatic toilets and community gardens.

    We are proud of our waterways, and have a built a cycleway along the Cooks River for people to discover the naturalbeauty of our City. In addition to having a large range of recreation and leisure facilities, we cater for the diverse range of people and cultures that make up our community, with dedicated services for the aged, children and youth. We also offer a wide range of multicultural services and facilities for our culturally diverse

    CITY OF CULTURAL DIVERSITY

  • community. We provide services to children including Family Day Care, four Early Learning Centres and an Occasional Care service. We have a central library in Campsie, and three branch libraries in Earlwood, Lakemba and Riverwood, with 140,000 items available for loan including 26,000 in other languages. Our waste and recycling system includes collection of rubbish, recycling and garden

    vegetation, and has been significant in reducing the amount of rubbish sent to landfill. In addition the amount of materials collected in our City for re-use has virtually doubled since 2002. Council like many of its counterparts, is also investigating Alternative Waste Technologies for the future of waste management in our City.

  • A N N U A L R E P O R T 2 0 1 4 - 1 513

    Jim Montague PSMGeneral Manager

    Andy SammutDirector Corporate Services

    Spiro StavisDirector of Planning

    Wayne CooperDirector City Works

    LEADERSHIP TEAM

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    Council

    General Manager

    City Works

    Corporate Services

    City Planning

    Corporate Communications & Events

    Asset Planning & Investigations

    Design & Traffic

    Operations

    Waste & Cleaning

    Development Assessment

    Environmental Compliance

    Environmental Policy

    Business Operations

    Community Services

    Governance & Administration

    Customer Service, Records & IT

    Childrens Services

    Libraries

    Economic Development

    Corporate Projects

    Corporate Strategy

    Finance & Administration

    Human Resources

    ORGANISATIONAL STRUCTURE

  • A N N U A L R E P O R T 2 0 1 4 - 1 515

    The Integrated Planning Framework comprises a number of documents that reflect our communitys priorities and guide long-term planning and action.

    INTEGRATED PLANNING FRAMEWORK

    The Annual Report outlines Councils achievements in implementing its Delivery Program and Operational Plan and includes information on activities that have been completed and the results of performance indicators.

    The Community Strategic Plan identifies the long-term aspirations our community has for life and work in Canterbury City. It describes the Citys future through five themes, each with Long Term Goals and Outcomes, which cover the broad range of topics that are important for our City and our communities. Alongside the Outcomes are Strategies which Council, partner organisations and individuals can use to work towards achieving the Outcomes, and Trend Indicators things that can be monitored to determine if progress toward the Outcomes is being made. The State of the City reports on the implementation and effectiveness of the Community Strategic Plan.

    The Council Delivery Program is the strategic document which guides the action of Council for the next four years. It outlines the Activities services, initiatives and infrastructure programs that Council intends to undertake, and the Resources (people and money) needed to do so. The Council Delivery Program is structured around Outcomes, showing those Activities that are part of Council Strategies working towards achieving an Outcome. The Council Function responsible for undertaking the Activity and Council Performance Indicators are also shown.

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    The Resource Strategy outlines Councilscapacity to manage assets and deliver services over the next ten years. The Resource Strategy includes three key elements a Strategic Asset Management Plan describing infrastructure policies and requirements, a Workforce Management Strategy describing staff policies and requirements, and a Long Term Financial

    Plan, which sets policy directions for rates, borrowing, investments, service levels and additional infrastructure. The Annual Report outlines Councils achievements in implementing its Delivery Program and Operational Plan and includes information on activities that have been completed and the results of performance indicators.

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    Community Engagement Framework & Program

    CouncilResourceStrategy10 Years

    CouncilAnnual ReportEvery Year

    Community Strategic

    Plan10+ Years

    Council Delivery

    Plan 4 Years

    Council Operating

    Plan1 Year

    Annual Report 2013-14City of Canterbury

    Asset Management

    Plan

    Long Term FinancialPlan

    WorkforcePlan

    Services

    Community Outcomes

    Themes

    Initiatives

    Council Activities

    Strategies

    Infrastructure Projects

    Resources

    Trend Indicators

    Performance Indicators

    Service & Initiative Indicators

    STRATEGIC DIRECTION

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    Through our engagement program,

    our community told us what they want

    for the future of the City of Canterbury

    and this is reflected in

    the Community Strategic Plan.

  • ATTRACTIVE CITY

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    An attractive city is clean, well maintained, modern and

    accessible, with good lighting, good footpaths and ample

    parking attributes that greatly enhance neighbourhoods and

    meet community expectations. An attractive city means attractive

    and sustainable buildings and homes, and a balance of houses

    and units that meets future demands. It creates an environment

    that encourages businesses of all sizes to thrive and provide

    employment opportunities for local residents. We have delivered

    on these long-term goals with extensive capital works, economic

    and business investment and policy development during the

    2014-2015 financial year.

  • 22A t t r A c t I v e c I t y

    SPecIAL rAte vArIAtIONS

    Special Rate Variation 2004-19

    Location Description Actual Expenditure

    TOWN CENTRE

    Campsie Town Centre 4 Streetage 4 Amy Street (S) 67,000.00

    Earlwood Town Centre Loan Repayment 561,714.00

    Earlwood Town Centre Homer Street - Hartill-Law Avenue 30,445.00

    Earlwood Town Centre 5,6,7 Earlwood TC 5 View to St James 25,797.00

    Earlwood Town Centre 5,6,7 Earlwood TC 6 St James - Hart 439,930.00

    Earlwood Town Centre 5,6,7 Earlwood TC 7 -Watkin- Wardell 121,328.00

    William Street From 196 to corner shop 214 2,500.00

    William Street Along William Street at Main Street 19,596.00

    BRIDGES

    Culvert - Bridge Repairs Bridge Repairs 70,000.00

    Fifth Avenue Bridge Design Fifth Avenue Bridge Design 2,177.00

    Flinders Road Bridge Repair Flinders Road Bridge Repair 21,393.00

    Hartill-Law Avenue Bridge Bridge Design and Documentation 39,460.00

    FOOTPATH

    Acacia Street Leyland Parade to The End (R) 3,747.00

    Allen Street Canterbury Road to Short Street (R) 9,156.00

    Allibone Street Trevenar Street to The Boudary 11,686.00

    Allibone Street Trevenar Street to The Boundary (L) 6,624.00

    Bellombi Street Moore Street to Nowra Street (R) 9,597.00

    Belmore Road Major Street to Canterbury Road (L) 16,453.00

    Bexley Street (N) (Footpath) William Street to Property 142 (L) 6,280.00

    Boronia Street Bazentin Street to The End (L) 9,684.00

    Brighton Avenue Moore Street to Bridge (R) 6,416.00

    Broughton Street Robert Street to John Street (R) 6,801.00

    Burrimul Street Rogers Street to Kiewarra Street (R) 3,528.00

    Burwood Road (N) (Footpath) Bridge to Linda Street (L) 4,690.00

    Butler Avenue Campsie Street to Wilfred Lane (R) 1,482.00

    Bykool Avenue Potts Street to The End (R) 3,812.00

    Calbina Road Bexley Road to No: 6 Calbina Road 16,377.00

    Campsie Street Alma Street to Loch Street (L) 1,921.00

    Canterbury Road Moxon Street to Bramhall Ave (R) 26,550.00

    In February 2014, with the support of local residents, the Independent Pricing and Regulatory Tribunal approved a further special rate variation of 7.5 per cent each year for three years including the rate peg. This provided an additional $1,088,588 during 2014-15 which we spent on essential community assets like roads, footpaths, drains, parks and other facilities.

    In June 2004, following extensive community consultation, the NSW Minister for Local Government approved a special rate variation of 7.5 per cent for a period of 15 years, to be used to upgrade roads, footpaths, stormwater drainage, town centres and associated assets. In 2014-2015, its tenth year, the levy raised $5,098,267. We invested this in renewing our Citys infrastructure.

  • A N N U A L R E P O R T 2 0 1 4 - 1 523

    Canterbury Road Flora Street to Legge Street (R) 32,964.00

    Chalmers Street Dennis to Moreton Street (L) 7,679.00

    Clisdell Avenue Northcote Avenue to The End (L) 8,563.00

    Eighth Avenue Second Avenue to First Avenue (R) 3,356.00

    Evaline Street Duke Street to Hill Lane (L) 5,961.00

    First Street King Street to Holden Street (L) 12,045.00

    Forrest Avenue Johnston Street to Shaw Avenue (L) 8,794.00

    Francis Street Woolcott Street to Westfield Street (L) 7,997.00

    Hall Street Adelaide Street to Redman Parade (L) 11,180.00

    Hay Street The Boundary (house No 20) 16,648.00

    Hill Street Hill Lane to Francis Street (L) 4,606.00

    Indiana Avenue Baltimore Street to Clearance Street 12,456.00

    Jay Avenue Scott Street to Margaret Street (L) 7,044.00

    Jay Avenue Burwood Road to Scott Street (R) 5,648.00

    King Street Princess Street to Racecourse Entrance 6,690.00

    Lakemba Street Alice Street to Ernest Street (R) 3,423.00

    Lasswade Street King Street to Ettrick Street (R) 8,891.00

    Messiter Street Canterbury Road to Cross Street (R) 6,311.00

    Minnie Street Benaroon Road change in surface 2,754.00

    Neale Street Yangoora Road to Lucerne Street (L) 2,754.00

    Nowra Street Belllombi Street to East Parade (L) 3,116.00

    Park Street Balmoral Avenue to Riverside Road 4,811.00

    Paxton Avenue Paxton Lane to End of Passey Avenue 6,528.00

    Prince Edward Avenue Dellawood Avenue to Polygon Crescent (L) 7,421.00

    Riverview Road Macquarie Road to Homer Street (L) 33,238.00

    Roslyn Street Cheviot Street to King Street (L) 7,818.00

    Scott Street Punchbowl Road to Jay Avenue (L) 11,258.00

    Spark Street McKenzie Street to Thompson Street (R) 3,302.00

    Tennent Parade Garnet Street to Burnett Street (R) 3,833.00

    Third Street King Street to Holden Street (L) 8,640.00

    Trevenar Street Allibone Street to Holden Street (L) 11,994.00

    Una Street Canterbury Road to Perry Street (L) 8,976.00

    Victory Street Canterbury Road to Garden Street (L) 8,802.00

    Waratah Street Wonga Street to Gould Street (L) 10,128.00

    Washington Avenue Belmore Road to Roosevelt Avenue (L) 10,510.00

    Willunga Avenue Angus Street to Homer Street (R) 9,254.00

    Wonga Street Reconstructing Footpath 46,910.00

    RESEALING

    Laneway Between First Street and Second Street 44,400.00

    Laneway Between Second Street and Third Street 62,500.00

    Special Rate Variation 2004-19

    Location Description Actual Expenditure

  • Special Rate Variation 2004-19

    Location Description Actual Expenditure

    ROAD WORKS

    Albert Street Cecilia Street to Baltimore Street 74,489.00

    Beamish Lane Evaline Street to South Parade (Design) 30,625.00

    Beamish Street Ninth Avenue to Canterbury Road 231,231.00

    Bellombi Street Moore Street to Nowra Street 89,400.00

    Broad Street Balmoral Avenue to Hampton Street (Design) 72,753.00

    Butler Avenue Campsie Street to Wilfred Lane 13,872.00

    Canarys Road Nicoll Street to Canterbury Road 98,867.00

    Central Street Burwood Road to Linda Street 24,386.00

    Chapel Street Garden Street to Leslie Street 71,725.00

    Chapen Street Canterbury Road to Garden Street 134,181.00

    Claremont Street Thorncraft Street to Beamish Street 74,898.00

    Faux Street The Boulevarde to Hillcrest Street 54,906.00

    Fullerton Crescent Hannans Road to Salisbury Avenue 46,713.00

    Goodlet Street Whitfield Avenue to Leith Street 124,380.00

    Harcourt Avenue Ninth Avenue to The End 31,968.00

    Highcliff Road Bayview Avenue to the End 12,440.00

    Holden Street The Boundary to Roundabout 51,886.00

    Kent Avenue Diana Avenue to The End 22,191.00

    Kingsgrove Road Forrester Street to Homer Street 18,069.00

    Kylie Parade Cullens Road (deep-lift asphalt) 9,849.00

    Legge Street Phillip Street to Canterbury Road 117,043.00

    Leslie Street (Footpath) New Footpath on Leslie Street 2,201.00

    London Street Campsie Street to North Parade 31,637.00

    Marie Street Gladstone Street to Collins Street 25,762.00

    Merris Street Robert Street to The End 34,984.00

    Minnesota Avenue Roosevelt Avenue to Pennsylvania Road 41,437.00

    Moorefields Road Kingsgrove Road to Rolestone Avenue 19,091.00

    North Parade North Parade to Beamish Street 147,421.00

    Northcote Street Canterbury Road to Cressy Street 62,592.00

    Nowra Street Bellombi Street to Wonga Street 25,911.00

    Oatley Street Kingsgrove Road to Rolestone Avenue 61,150.00

    Pacific Street Kingsgrove Road to Arinya (Design) 4,617.00

    Permanent Avenue Ashton Avenue to Lovat Street 39,067.00

    Pettit Avenue Benarron Road to Yerrick Road 28,060.00

    Platts Avenue Canterbury Road to Harp Street (Design) 7,055.00

    President Street Balmoral Avenue to The End 28,344.00

    Koala Road Resealing 23,696.00

    Ridgewell Street Change of Width to Ludgate Street 37,052.00

    Rolestone Avenue St Albans Road to Moorefields Road 88,852.00

    Rossmore Avenue Rossmore Ave to Campbell Street 85,140.00

    Rossmore Avenue Hillcrest Street to Canterbury Road 96,690.00

    Salisbury Avenue Fullerton Crescent East to Fullerton Crescent West 10,000.00

    Shirley Avenue Raymond Avenue North to Raymond Avenue South 26,136.00

  • A N N U A L R E P O R T 2 0 1 4 - 1 525

    Special Rate Variation 2004-19

    Location Description Actual Expenditure

    Special Rate Variation 2014-17

    Location Description Actual Expenditure

    South Parade South Parade - Beamish Street 291,697.00

    Summit Street Homer Street to Gretchen Avenue 52,822.00

    Thompson Lane Wilson Avenue to The End 6,069.00

    Ventura Avenue Kame Street to The End 22,247.00

    Wilson Avenue Burwood Road to House No.21 57,216.00

    Yangoora Road Yerrick Road to Benaroon Road 81,760.00

    Yangoora Road Benaroon Road to Neale Street 81,760.00

    Yangoora Road Wangee Road to Yerrick Road 81,760.00

    Clunes Lane

    Clunes Lane 30,670.00

    Civil Design Software

    Civil Design Software 34,018.00

    TOTAL 5,098,267.00

    BRIDGES

    Cullens Road Bridge BRG - Cullens Rd Repairs 1,645.00

    BUILDINGS

    49 Quigg Street South Roof Replacement garage roof - 3,546.00

    Earlwood Children's Centre Replace Wetpour 20,100.00

    Earlwood Childrens Health Centre 52,262.00

    Hurlstone Park Children's Centre Floor Covering 26,752.00

    Lakemba Child Care Centre Floor Covering 25,616.00

    Lakemba Library Senior Citizen Replace/Repair AC equipment 53,925.00

    PARKS

    27 Fields - Herbicide, aeration 150,000.00

    Bennett Park Replacing Timber Goal Post 11,900.00

    Bennett Park Replacing Timber Goal Posts 4,829.00

    Clemton Park Remove Half Round Pipe 82,182.00

    Lance Hutchinson Oval Replace timber goal posts 5,760.00

    Lees Park Lees Park - M and R - Shade Sail 5,600.00

    Peace Park Peace Park - Repair Shade Sail 5,600.00

    Punchbowl Park Replacing timber goal posts (3) 17,155.00

  • 26A T T R A C T I V E C I T Y

    PEDESTRIAN AND AMENITY

    Bus Stop and Disability Access 164,982.00

    Traffic Calming - Install Speed Hump Burwood Road at Wilson Avenue 16,076.00

    BLACK SPOT PROGRAM

    Seventh Avenue/Fourth Avenue 7th/4th Traffic Calming 9,221.00

    Wiggs Road/ Moxon Road Wiggs Road - Traffic Calming 7,616.00

    TRAFFIC COMMITTEE

    Blister Island North Parade 3,067.00

    Cressy Street Median Island 6,470.00

    Dudley Street Median Island and Speed Hump 10,594.00

    Eighth Avenue Loading Zone 3,476.00

    Penshurt Road at Shorter P/Crossing 16,977.00

    ROAD WORKS

    Kingsgrove Road William Street to Chisholm Avenue 68,638.00

    Kingsgrove Road Forrester Street to Homer Street 249,460.00

    Lakemba Street Benaroon Road to Burwood Road 9,000.00

    Payten Avenue to Mount Avenue 7,715.00

    President Street Burwood Road to Windsor Avenue 3,000.00

    Punchbowl Park Set down bay 33,758.00

    Reconstruct kerb and gutter 3,830.00

    Renown Avenue and Hillcrest Street 6,659.00

    Unwin Street Tempe Street to The End - Design 1,036.00

    TOTAL 1,088,588.00

  • A N N U A L R E P O R T 2 0 1 4 - 1 527

    SAFety ON OUr rOADSAn attractive city is a safe city, particularly on local roads and in school zones. We run an extensive education and compliance program to promote road safety around schools. It is everyones responsibility to obey road rules in force during school hours to ensure that children are safe. We work with schools, parents and drivers to better protect children when picking them up and dropping them off at school.

    We again conducted Motoring On a safer driving workshop for over 55s this year. The program helps senior drivers to drive safely and helps seniors to plan for their ongoing mobility needs.

    Thirty five participants were briefed on the latest changes to the road rules, how getting older can affect driving ability and strategies to drive safely on the road for as long as possible. All participants got a one-to-one, on-road driving assessment with an NRMA instructor and received a copy of the NSW Road Users Handbook.

    PeDeStrIAN AND BIKe PAtHS The City of Canterbury maintains over 500km of paved footpaths and approximately 12km of pedestrian and bike paths. Upgrade, maintenance and expansion of these paths is documented in Councils City and Infrastructure Renewal Plan.

    The Cooks River Pedestrian and Cycle Path is largely an off-road facility that runs from Homebush Bay in the west to Botany Bay in the east. About 12km of the 34.6km route runs through the City of Canterbury. In 2014-15 we continued to upgrade our cycleways to encourage people to be more active and use these alternate transport options.

  • 28A t t r A c t I v e c I t y

    PrOtectING OUr treeSOur City is a thriving community of more than 140,000 people and we are committed to getting the balance right between development and environment. Trees are an important part of the Citys character and amenity. They provide shade, food, shelter and nesting sites for native birds and animals and function as wildlife corridors. Councils tree preservation flyer provides vital information on the types of trees suitable for urban gardens, overhanging branches, pruning and removing trees, overhead and underground lines, protected trees, native species and noxious weeds. With support from all residents, we can continue our hard work to keep our City green and create a balance that ensures it is a great place to live, work and play.

    SUPPOrtING LOcAL BUSINeSSCouncil is continuing to implement the Towards 2032 Economic Development and Employment Strategy. We are helping to promote city-wide economic development and local employment opportunities, providing services to help small businesses grow, establishing effective communications between council and businesses, and coordinating improvements to town centres and industrial precincts.

    We also undertake town centre investigations and audits, manage street stalls in town centres, liaise with local chambers of commerce and industry networks, and provide support for the Economic Development Advisory Committee.

    This year we again played an important role in providing permits for street trading in Lakemba during Ramadan and helping the local community to run their own event. Street trading improved this year, with more people, fewer complaints, and increased business activity. However some issues need better management in future years, especially waste from both customers and stallholders.

    Highlights of our Economic Development work over the past year included: Continuing our partnership with Southern Sydney

    Business Enterprise Centre (BEC) to support our business community including several Start a Business workshops for new businesses.

    Hosting visits from the Small Biz Bus in Belmore, Campsie, and Earlwood. Our BEC business advisors on board the bus are able to provide information and guidance in key local precincts.

    We completed a successful project researching the needs of the food industry

    Conducted a series of After 5 Business Networking events and informative briefings from the Small Business Commissioner and St George Bank.

    We have also produced a monthly BizEnews email newsletter for 12 months. Economic data for the City is also updated biannually and published online.

    Each year we also audit our 11 Town Centres to assess public health and safety, condition of infrastructure, visual appearance, and business compliance with local regulations. We also carried out quarterly surveys of vacancy rates in our town centres. This is yielding useful information about the state of retail in our city.

  • A N N U A L R E P O R T 2 0 1 4 - 1 529

    OUr HIStOry The local studies section of Campsie Library continues to play an active role in promoting Canterburys past and present, running regular programs, offering online services and answering enquiries.

    Some highlights this financial year include: Our WWI bus tour for History Week in September

    2014. This tour explored significant sites in the City of Canterbury linked to World War I and was held in collaboration with the Canterbury and District Historical Society. By popular demand, the tour was repeated during Seniors Week and booked out within days on both occasions.Local history staff also put together an exhibition containing images of Canterbury people, places and events relating to WWI. The exhibition was well received at each of our four libraries.

    In February 2015 we launched our Library History Search. Visitors to our website can search across our history wiki, historical images, eBooks and cemetery databases from a single point, making resources available in a Google-like environment. Finding information on the history of Canterbury has never been so easy.

    We created a new way of sharing Canterbury memories last year with our special website The Story Project. This is a new approach to recording history, based on a casual conversation between two friends or family members. Through The Story Project you can hear neighbours share their childhood memories of the neighbourhood or two friends talk about how their friendship came about.The website is a marvelous collection of tales from a diverse group of people who share a local connection, thereby creating a tapestry of memories reflecting the unique faces of our city. http://www.canterburystories.org.au/

    The Heritage Festival in April 2015 featured two main events. Popy Panagiotopoulos from the Lemnos Association presented Australian Nurses in Lemnos at Riverwood Library. She explained the amazing endurance and perseverance of the Australian nurses of WWI and their ability to bring orderout of chaos.

    Kerin Wanstall and Colin Beacroft from the Canterbury and District Historical Society presented a talk about Canterburys Boys. This incredible resource was launched as an eBook this year, allowing residents to access a wealth of WWI information from the convenience of home via the library website. Members of the Historical Society spent years researching the names of over 1,900 locals from the Canterbury District who served in the Great War, enabling residents to see who volunteered from their suburb and even their street.

    The Canterbury Commons online wiki encyclopedia has grown even further from last year. In the past 12 months, 1692 new pages have been added to the site along with four online exhibitions and a selection of podcasts and oral histories. Since launching, this site has been

    viewed more than three million times, making it the most highly used online resource offered by the library service.

    Pictorial Canterbury continues to provide a unique visual record of our diverse, vibrant and innovative community. Usage has increased to over 13,000 sessions per month since the introduction of the Library History Search.

    We also held a Herne Bay Reminiscence Morning Tea in July 2014, inviting residents to share their stories about experiences in the area. A number of fascinating tales emerged from this session. The Memory Man Bob Mitchell visited us for Family History Month in August. His workshop advised participants how to record their own stories for future generations.

    vOLUNtAry PLANNING AGreeMeNtSThe following three Planning Agreements were in force during 2014-2015:

    1. 15,15A and 18 Charles Street, Canterbury: Provides for the transfer of ownership to Council of land at 18 Charles Street and the construction of an at-grade car park thereon in return for the transfer of floor space yield from 18 Charles Street to land at 15 and 15A Charles Street. Triggers dependent on the activation of the DA for 15 and 15A Charles Street.

    2. Riverwood North: Provides for the construction and partial fit-out of a community space at the Riverwood North Urban Renewal Precinct for community purposes, most likely library and other associated facilities in lieu of payment of section 94 Contributions.

    3. 13-15 Anglo Road, Campsie: Provides for the payment of monies equivalent to the levy that would otherwise be levied under Section 94 of the Environmental Planning and Assessment Act. The money is to be used for the opening of Anzac Mall Campsie in accordance with the adopted Anzac Mall Place Management Strategy.

    4. 242-258A Canterbury Road and 1-13 Close Street, Canterbury: Provides for dedication of land to facilitate the intersection upgrade of Close Street and Canterbury Road with agreed offsets against s94 payments.

    5. 20-22 Anglo Road, Campsie: Provides for the payment of monies equivalent to the levy that would otherwise be levied under Section 94 of the Environmental Planning and Assessment Act. The money is to be used for the opening of Anzac Mall Campsie in accordance with the adopted Anzac Mall Place management strategy.

    eNvIrONMeNtAL UPGrADe AGreeMeNtSCouncil has not entered into any environmental upgrade agreements. Each year council spends about $12 million on capital renewal and upgrade of roads, bridges, footpaths, storm water drainage, town centres, parks and buildings across the City. The expenditure is based on sound asset strategies and long term financial plans.

  • 30A T T R A C T I V E C I T Y

    REPORT ON THE CONDITION OF PUBLIC WORKS

    The asset management strategy outlook is based on the best available information and service level projections.

    This asset capital works program is prepared to help Council improve the way it delivers services from infrastructure including: Buildings Footpaths Parks Stormwater Drainage Transport

    These infrastructure assets have a replacement value of approximately one billion dollars.

    Assets deliver important services to communities. A key issue facing local governments throughout Australia is the management of ageing assets in need of renewal and replacement. Infrastructure assets such as roads, drains, bridges, water and sewerage and public buildings present particular challenges. Their condition and longevity can be difficult to determine.

    The capital works program is prepared following a review of the councils asset renewal requirement and councils vision.

    Evaluation of funding for Section 428 2(d)The funding indicative of the above requirements is represented in the table below. The table includes the current replacement cost for each asset category, the calculated funding required for maintenance of each asset category at a satisfactory level, and the estimated depreciated replacement cost of our infrastructure. This year we revalued the road infrastructure including stormwater drainage to meet the Department of Local Government requirement for fair valuation. An external consultant carried out the valuations with a detailed review of the replacement cost. The result of the valuations is tabulated below.

    Asset CategoryCurrent

    Replacement Cost (CRC)

    Average Annual Renewal Cost (CRC/

    DL)

    Depreciated Replacement

    Cost

    Amount required to bring Asset up to satisfactory

    (Replace Condition 5)

    Buildings 119,679,420 1,411,500 44,877,000 245,000

    Bridges 34,833,485 190,000 16,882,000 1,172,000

    Drains 130,467,335 0 79,641,000 110,000

    Footpaths 72,431,016 516,000 55,068,000 0

    Other Structures 19,417,500 6,500 12,945,000 0

    Recreation Assets 22,040,795 1,079,050 13,607,000

    Road Surface 79,952,514 3,996,000 57,190,000 9,767,000

    Road Pavement 136,047,104 2,306,000 95,285,000 4,603,000

    Road Subgrade 180,816,724 176,000 171,224,000

    Road Formation 68,172,238 0 68,172,000 0

    Kerb and Gutter 84,053,860 100,000 50,277,000 0

    Traffic Devices 49,442,003 741,000 33,895,000 0

    TOTAL 997,353,994 10,522,050 699,063,000 15,897,000

  • A N N U A L R E P O R T 2 0 1 4 - 1 531

    Asset Class Asset Category Actual Maintenance 2014-15

    Buildings Other Buildings 2,282,464.25

    Specialised Building 301,595.61

    Infrastructure Sealed Roads Surface 3,279,908.03

    Bridges 7,219.30

    Footpath 892,492.39

    Kerb and Gutter 480,169.34

    Signs 219,275.02

    Traffic Device 14,591.61

    Stormwater Conduits 972,954.11

    Other 16,780.33

    Swimming Pools 179,511.11

    Land Trees 980,108.94

    Land Improvements (Parks) 4,243,277.73

    13,870,347.76

    PROGRAMMED MAINTENANCE AND RENEWAL EXPENDITURESThe table below shows our Programmed Maintenance and Renewal expenditure for each asset category in the 2014-2015 financial year based on available financial system data.

    STORMWATER MANAGEMENT PROGRAMThe City of Canterbury has three main river catchments; it is a highly urbanised local government area with an extensive drainage network. Much of the drainage system consists of concrete pipes and channels.

    The current Stormwater Management Program focuses on stormwater quality and maintenance of stormwater infrastructure.

    WORKS ON PRIVATE PROPERTYWork was done on private property on one occasion during the 2014-15 financial year.

    1. Fence repair at 52 Poole Street, Kingsgrove

    The fence was damaged when we removed an adjacent street tree. The fence repair cost $392 and was fully subsidised by Council.

  • 32A T T R A C T I V E C I T Y

    Impounded Animals 1 July 2014 to 30 June 2015

    Dogs: 184

    Cats: 722

    Re-homed Animals 1 July 2014 to 30 June 2015

    Dogs: 65

    Cats: 167

    Dog attacksData relating to dog attacks is lodged with the department as required. A total of nine dog attacks were reported and investigated.

    FundingSpending on companion animal management and activities was $280,000.

    Community EducationWe provide site inspections and assistance to the community. During 2014-15, education mail-outs to residents provided advice on responsible pet ownership, micro chipping and lifetime registration.

    Promotion of de-sexing of companion animalsPromotion and advertising at Council festivals and in the Council column.

    Strategies to seek alternatives to euthanasia for unclaimed animalsCouncil worked closely with our Pound service provider to re-home unwanted pets.

    Off-leash areas provided in the Council area1. Richard Podmore Oval, Karne Street, Narwee

    2. Peace Park, Trevenar Street, Ashbury

    3. Close Street Reserve, Canterbury

    4. Craig Street Reserve, Kylie Parade, Punchbowl

    5. Cooks River Foreshore, Sixth Avenue, Campsie

    6. Hughes Park, Warburton Parade, Earlwood

    7. Peter Moore Field, Tudor Street, Belmore

    Financial controlFunds received are used for companion animal management and promotion.

    Additional informationThe Responsibility of Pet Ownership

    Companion Animals Act 1998

    Makes local government responsible

    Sets the framework for local government to deal with issues

    Specifies controls in relation to Registration - ensure compliance Leashes in public places enforced through education and fines

    Dog attacks investigated Prohibited areas removal of animals Disposal of waste enforced through warnings and fines Dealing with stray animals includes collection, transport and housing

    Dangerous dogs and restricted breeds management and inspections

    Canterburys Companion Animals Management Plan 2006While the Act sets out the framework for the keeping of animals, individual Councils need to determine how they intend to exercise powers and how they might use non-regulatory techniques such as community events and individual advice. The plan: Shows how we intend to deal with matters relating to companion animals

    Sets out actions our Rangers and Council intend to carry out over a four-year period

    Residents should consider the following issues when keeping animals: Welfare of animals Attitude to de-sexing of animals Benefits of owning pets How to choose a pet Uncontrolled and aggressive dogs harming children and other vulnerable people.

    ANIMAL CONTROL AND MANAGEMENT

    STATEMENT ON ACTIVITIES RELATING TO ENFORCING AND ENSURING COMPLIANCE WITH THE COMPANION ANIMALS ACT AND REGULATION

  • A N N U A L R E P O R T 2 0 1 4 - 1 533

    The role of Canterburys Animal Control Officer Investigates all aspects of complaints dealing with all domestic pets/animals.

    Represents Council in court proceedings Investigates complaints about keeping companion animals Educates pet owners Assists with feral cat problems (cat trap service).

    Restricted Breeds and Dangerous Dogs Certain Breeds are classified as Restricted and special requirements apply under the Act

    Examples of such requirements are childproof enclosures, muzzles, specially-coloured collars, warning signs

    All restricted and dangerous breed dogs must be de-sexed and cannot be re-housed or sold

    We inspect premises housing these animals.

    Problems with Inadequate Control of Dangerous Dogs and Restricted Breeds Court proceedings and Penalty Infringement Notices were issued this year for non-compliance

    Fines exceeded $1,320.

  • 34A t t r A c t I v e c I t y

    PrIOrIty PrOJectS

    Priority Project Status

    Implement our Residential Development Strategy.A separate planning proposal for remaining sites will be required pending assessment of the implications of a RMS traffic study that is now complete.

    Participate in the Inner West Regional Rid Squad to combat illegal dumping.

    The program has successfully combatted illegal dumping for almost 12 months.

    Continue to implement the State Governments Planning reforms and the recommendations of our recent internal review of Development Assessment processes.

    The new Planning Act remains stalled in NSW Parliament. Implementation of the recommendations of the DA Review continues.

    Complete Earlwood Town Centre Improvement Works valued at $600,000.

    Complete.

    Implement the Riverwood Industrial Precinct Improvement Plan.

    Complete.

  • A N N U A L R E P O R T 2 0 1 4 - 1 535

    THEME 1 ATTRACTIVE CITY

    LONG TERM GOAL 1.1 ATTRACTIVE STREETSCAPES

    Community Outcomes:1.1.1 Our City is clean and tidy, with less graffiti, and rubbish removed from streets quickly

    1.1.2 Our City is green, with street gardens and trees planted and maintained

    1.1.3 The appearance of streets, and shops in town centres, is improving

    Services provided:Service Standards Met:

    Car park cleaning and maintenance - cleaned 1,690 car parks

    Community events clean up - completed 4 event clean-ups

    Council waste and litter bin emptying - collected 1,068 tonnes of waste

    Dumped rubbish - removed 1,794 tonnes

    Graffiti removal - removed 491 instances of graffiti

    Metal fabrication and welding - 204 major fabrication jobs completed

    Public toilet cleaning cleaned all amenities blocks twice daily

    Street cleaning 880 residential streets cleaned weekly, 4,954 km of main roads cleaned

    Street furniture and infrastructure cleaning cleaned 7,120 items of street furniture

    Street tree management - completed 1,713 inspections, 1,135 maintenance jobs, 1,927 customer requests

    Streetscape maintenance mowed 19,257 nature strips, repaired 10 street signs

    Town centres cleaning cleaned all eleven town centres daily

    Tree preservation order administration assessed 599 applications

    Weed control completed 418 inspections and treatments

    PRINCIPAL ACTIVITIES

  • 36A T T R A C T I V E C I T Y

    Strategy measures: Result: Target: Status:

    Strategy: Ensure streets and public places are kept clean

    Complaints about cleanliness of streets 1 6

    Complaints about public toilets 1 4

    Complaints about cleanliness of streets in town centres and industrial zones 6 10

    Instances of dumped hazardous wastes 134 125

    Dumped rubbish removed with 2 days of being reported 100% 90%

    Strategy measures:

    Strategy measures: Result: Target: Status:

    Strategy: Ensure customers are well informed and treated fairly through an efficient development assessment process

    Number of valid complaints relating to development assessment 0 1

    Strategy: Assess and report on development applications and issue building related certificates

    Average gross processing time (days) 94 80

    LONG TERM GOAL 1.2 BALANCED URBAN DEVELOPMENT

    Community Outcomes:1.2.1 Development brings attractive and sustainable buildings and homes, and a balance of houses and units, residential and

    business areas, and historic and modern streetscapes

    Initiatives completed: Implemented the recommendations of the DA review Implemented recommendations arising from Residential Housing Strategy

    Services provided:Service Standards Met:

    Annual fire safety statements processed 2,312 annual fire safety statements

    Building certification issued 6 authorised works building certificates, 78 unauthorised works building certificates, and 100 occupation certificates

    Development assessment determined 761 applications.

    Places of shared accommodation inspections conducted 29 POSA inspections

    Section 149 Certificates produced 3,201 standard, 218 priority certificates

  • A N N U A L R E P O R T 2 0 1 4 - 1 537

    LONG TERM GOAL 1.3 PROSPEROUS ECONOMY

    Community Outcomes:1.3.1 Town centres are vibrant, with a variety of shops and entertainment venues in main shopping centres, busy cafs and

    restaurants, outdoor dining areas, and an attractive village-feel to local shopping areas

    1.3.2 Businesses in our City are prosperous and growing, and there are more local jobs, particularly in professional fields

    1.3.3 The profile of our City is improved locally and beyond

    Initiatives completed: Implemented Industrial Precinct Improvement Plan for Riverwood Implemented a program of business networking events. Supported and promoted the activities of the Southern Sydney BEC in Canterbury City Coordinated council's support and contribution to the Small Business Awards Encouraged local TAFE and other registered training organisations to coordinate information on available local training

    and promote this information to local businesses. Maintained regular contact with individual local businesses chambers of commerce and business networks. Facilitated the promotion of sustainable business practices at business events and forums. Supported the Events team in producing and identifying opportunities to improve outcomes for local businesses from

    council events Regularly monitored and reported information on local employment and business growth.

    Services provided:Service Standards Met:

    Australian & International Council Partnerships no exchanges in 2014-15 -

    BizEnews email newsletter issued 11 editions (monthly)

    Economic Development Committee held 3 meetings

    Filming applications processed 15 applications for filming

    Local Chambers of Commerce & Industry Networks support maintained contacts with each group

    Management of street stalls in town centres processed 806 applications

    Management of stalls in Lakemba during Ramadan processed 54 applications

    Town centre audit program conducted 11 audits

    Town centre event support supported 2 major events

    Town centre information sign updates 56 totem pole changeovers, 56 information sign changeovers

    Town centre investigations attended to 169 requests

  • 38A t t r A c t I v e c I t y

  • STRONGER COMMUNITY

  • A N N U A L R E P O R T 2 0 1 4 - 1 541

    Embracing diversity, improving community health and Safety and

    providing better access to services, are Councils key priorities

    reflecting residents aspirations for the City of Canterbury.

    Council promotes a strong and united community through a range

    of quality programs and projects that meet access and equity

    commitments and embrace our Citys rich diversity and traditions.

    STATEMENT OF COMMON VALUESCouncils Statement of Common Values outlines our commitment to working with our culturally-diverse communities and promoting mutual respect, equal access to opportunities and the best outcomes for our residents. The statement reads as follows:

    City of Canterbury aims to foster a harmonious and cooperative community where a sense of community means all persons matter and all of us belong.City of Canterbury recognises that mutual respect is important to developing a resilient community. We need to seek understanding through open and honest dialogue by listening to each other and accepting our differences.City of Canterbury promotes residents actively working together to deliver the best possible outcomes for the community.By upholding these values, we will be able to build trust and hope within the community and invest in the future.

  • 42S T R O N G E R C O M M U N I T Y

    LOCAL DEMOGRAPHICSOur Citys continues to grow with an estimated population of 150,000 residents from more than 129 countries. Over half our population was born overseas, with 45 per cent of residents born in non-English speaking countries.

    Major differences between our residents countries of birth compared with Greater Sydney as a whole are: A larger percentage of people born in China (7.1% compared to 3.4%)

    A larger percentage of people born in Lebanon (4.9% compared to 1.3%)

    A larger percentage of people born in Greece (3.9% compared to 0.7%)

    A larger percentage of people born in Bangladesh (3.0% compared to 0.4%) (ABS, 2011).

    Between 2006 and 2011, the number of people born overseas increased by 5,162 or 8.5%, and the number of people from a non-English speaking background increased by 5,243 or 9.3% (ABS, 2011).

    The biggest changes in birthplace countries of Canterbury residents between 2006 and 2011 were for those born in: Bangladesh (+2,098 persons) Nepal (+1,169 persons) China (+1,088 persons) India (+871 persons)

    On average, the English proficiency of new settlers is much lower in Canterbury than in Greater Sydney. 14.7% of people in our City who speak another language report difficulty with speaking English. Overall, 29.7% of persons spoke English only, compared with 62.2% for Greater Sydney (ABS, 2011).

    The face of Canterbury is constantly changing, with more families from the Asia-Pacific region settling in the area. This has remained a general trend after the last two censuses. The Chinese community has outgrown the Lebanese and Greek communities, which used to be the predominant groups in Canterbury. Emerging dominant groups come from Bengali, Indian and Indonesian backgrounds.

    The number of skilled migrants settling in the area has significantly increased since 2011. People arriving from Nepal or Bangladesh, forinstance, tend to arrive as students or skilled migrants rather than as refugees. However they are migrating from countries experiencing upheaval. People arriving from India are mostly skilled migrants with good English skills. An ongoing challenge for Council is to develop ways to tell residents with little or no English about our services, to consult with them in community languages and encourage them to participate more in local government.

    These are the top 10 countries of birth of Culturally and Linguistically Diverse (CALD) residents in our area:

    Country Percentage among born overseas

    China 7.1

    Lebanon 4.9

    Greece 3.9

    Vietnam 3.1

    Bangladesh 3.0

    India 1.8

    South Korea 1.7

    Italy 1.7

    Indonesia 1.5

    New Zealand 1.4

    MEETING THE NEEDS OF OUR COMMUNITYAs well as providing a wide range of recreation and leisure facilities, we cater for our culturally diverse populationwith dedicatedservices for the aged, children and youth. We also offer a wide range of multicultural services and facilities including: Amphitheatre - at Wiley Park Roselands Aquatic Centre and Canterbury Fitness and Aquatic Centre

    Velodrome - Undercliffe Libraries - Campsie, Earlwood, Lakemba and Riverwood Belmore Youth Resource Centre Senior Citizens Centres - Ashbury, Belmore, Earlwood, and Lakemba

    Childrens Centres - Earlwood Childrens Centre, Hurlstone Park Childrens Centre, Lakemba Childrens Centre and Punchbowl Childrens Centre, and Carrington Occasional Care at Campsie

    Community Centres - Canterbury City Community Centre, Earlwood Caring Community Centre, Punchbowl Multipurpose Community Centre, Riverwood Community Centre and The Carrington Centre.

    The City of Canterbury continues to work closely with members of the community, local organisations and internal staff to educate and encourage participation of people with disabilities (including those with ongoing mental health and medical conditions) in community life and to support the Disability Access Committee.

  • A N N U A L R E P O R T 2 0 1 4 - 1 543

    DiSABiLiTy ACCESS COMMiTTEEThe Disability Access Committee (DAC) met in August and October 2014 and February and May 2015 to discuss strategies and programs for people with disabilities, mental health conditions and medical conditions across the City. In April 2015, the Committee met for a planning forum to set directions and goals for 2015-2016.

    CANTErBUry CArES: MENTAL HEALTH AND WELLBEiNg CAMPAigNThe fourth annual Canterbury Cares: Mental Health and Wellbeing campaign was held across September and October 2014. More than 1,300 people attended over 40 events organised by 24 community partners with support from the City of Canterbury. Community events included walking groups and free information sessions about mental health and mental illness, relaxation and stress management.

    New campaign partners included: Greek Orthodox Community of NSW The Mudcrabs Campsie Rotary Wesley Mission Lakemba and Wiley Park Schools Canterbury Community Mental Health Salvation Army Inner West Sydney Partners in Recovery Two local Probus clubs.

    Feedback received from 80 participants in five events included: 99% of participants said the events increased their

    knowledge of mental health and wellbeing; 93% of participants said the events increased their

    knowledge of mental illness; 92% of participants were satisfied or very satisfied with

    the information presented and the event organisation; 88% of participants were satisfied or very satisfied with

    the opportunities to meet other people;

    79% of participants would do something different after being at the event. Comments included see my GP, connect with people, exercise, and join a social group.

    DiSABiLiTy WOrKSHOPS iN COMMUNiTy LANgUAgESThe City of Canterbury has coordinated three four-hour workshops about the National Disability Insurance Scheme in partnership with the NSW Consumer Development Fund, Ageing Disability and Homecare (ADHC), Ethnic Community Services Cooperative (ECSC), SSI Ability Links, Chinese Parents Association Children with Disabilities Inc, CASS, the Muslim Womens Association and Tripoli and Mena Association. The workshops were run in English with a professional interpreter for each event: Cantonese 18 October 2014, at Belmore Senior

    Citizens Centre; 90 people attended and 30 children with disability were supported.

    Arabic 5 November 2014, at Wangee Park School; 40 people attended.

    Mandarin 28 March 2015, at Campsie Salvation Army; 80 people attended and 15 children and young adults with disability were supported.

    CELEBrATiNg iNTErNATiONAL DAy OF PEOPLE WiTH DiSABiLiTyThe City of Canterbury supported two local events for International Day of People with Disability. The first was a performative writing project coordinated by a new Disability Arts Group called Outlandish Arts. Seventy people enjoyed the creative performance at Lakemba Senior Citizens Centre on 2 December 2014. The second event was the launch of Art & Music showcasing the talent of the children from Chinese Parents Association Children with Disabilities Inc. Held on 20 December, 2014, at Campsie Library, the event was attended by 50 people. The Mayor spoke at both events.

    The City also supported GroovABILITY, the Inner West regional event, which was held on 6 December 2014, in Marrickville. The music, information sessions and BBQ were enjoyed by 650 people, primarily people with disabilities.

    CAPACiTy DEVELOPMENT

    Participation

  • 44S T R O N G E R C O M M U N I T Y

    DISABILITY AWARENESS TRAININGThe City of Canterbury is continuing its partnership with the Cerebral Palsy Alliance to deliver the disability awareness training program Just Like You! for primary schools and Social Inc in secondary schools. Disability awareness training is a regular part of our staff induction program and is offered to Council departments as requested..

    STEPPING STONES PARENTING PROGRAMTo acknowledge the unique challenges for parents of children with disabilities, the City of Canterbury in partnership with Ageing Disability and Home Care (ADHC) and Community Partners offered the Stepping Stones parenting course once a school term in 2014-2015. ADHC provided the trainers, the community partner provided the venue, and the City of Canterbury promoted the events and received two grants from NSW Resourcing Parents to cover the costs of childcare and the books.

    The courses were hosted by the following partners: Lakemba and Wiley Park Schools as Community Centre in September 2014

    Punchbowl Schools as Community Centre in November 2014

    Koorana Child and Family Services in March 2015 Canterbury Public School in June 2015

    Celebrating Canterbury Cares.

  • A N N U A L R E P O R T 2 0 1 4 - 1 545

    INTERNATIONAL WOMENS DAYThe City of Canterbury celebrated International Womens Day at the Orion Centre on 5 March 2015. The theme, Sharing Our Stories, included 10 local women from different backgrounds, discussing how their culture and faith supports their daily life in Australia. Many of these women had not spoken publicly before, much less in front of 175 people. We know that many amazing women from the City of Canterbury have made significant achievements by promoting cross-cultural harmony in the community and these stories highlighted the similarities in their experiences rather than the differences. After the stories, the gathering enjoyed morning tea and learned several Universal Dances of Peace from around the world.

    POWER OF PARTNERSHIPSAs a way of thanking our community partners, the City of Canterbury provided a free workshop on 2 June, 2015, at Lakemba Senior Citizens Centre facilitated by international Asset Based Community Development expert, Mr Jim Diers. The workshop gave the 70 community partners from the children, youth, aged, disability, and multicultural sectors as well as Council staff, an opportunity to meet each other and learn about local services, and to look at how we can work more creatively together.

    COMMUNITY SAFETY AND CRIME PREVENTION PLAN 2012-2015The Community Safety and Crime Prevention Plan outlines our commitment to continuously improve safety in our City. It details evidence-based crime prevention strategies that are known to reduce the likelihood of crime taking place. The Department of Attorney General and Justice endorsed the plan as a Safer Community Compact. We are developing a new plan to guide our community safety strategies for the next three years.

    OPERATION OUT AND ABOUTThis initiative was developed from the Community Safety and Crime Prevention Plan 2009-2012, which identified significant potential to reduce street robbery in Campsie and Lakemba. The strategy involves a concept of welcoming and encouraging pedestrians to follow identified safer routes that use Compass Route Markers and are shown on town centre maps.

    CANTERBURY COMMUNITY DRUG ACTION TEAMThe City of Canterbury hosts meetings for the Canterbury Community Drug Action Team made up of local stakeholders who work to prevent the harmful use of alcohol and other drugs within our City. In 2014-15 Council allocated funds to the Canterbury Community Drug Action Team to run two street smart expositions during Youth Week 2014. These interactive expositions were aimed at raising awareness about the negative effects of drug and alcohol consumption.

    International Womens Day.

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    CANTERBURY DOMESTIC VIOLENCE LIAISON COMMITTEEThe City of Canterbury hosts meetings for the Canterbury Domestic Violence Liaison Committee made up of key stakeholders in the domestic violence service sector. These meetings allow stakeholders to share information and work collaboratively on projects which address issues affecting the sector. In 2014-15 Council funded Canterbury Domestic Violence Liaison Committee to offer free driving lessons for victims of domestic violence as a means of empowering women to gain skills that foster independence and encourage social inclusion.

    CRIME PREVENTION THROUGH ENVIRONMENTAL DESIGN TRAININGCrime Prevention Through Environmental Design makes changes to the built environment to minimise opportunities to commit crime and increase the likelihood of being caught. We trained our outdoor staff to be able to identify and report problems in public spaces that could contribute to the incidence of crime.

    GRAFFITI REMOVAL PROGRAMOur graffiti removal program in partnership with Bankstown Probation and Parole has cleaned over 136 sites. Graffiti sites reported by residents and staff are forwarded to the Department of Corrective Services for inclusion in probation and parole activities. This program fosters a sense of safety within our community by ensuring our City is kept free from vandalism.

    POP UP MOVIE NIGHT WILEY PARKBelmore Youth Resource Centre organised a one off pop-up movie night in February 2015, to encourage young people to make use of Wiley Park in a positive way. Due to the success of the program, it expects to hold movie nights during 2015-16.

    In March 2015, the Community Safety Committee provided funds to Barnardos to put on a barbeque for young people at Wiley Park every second Friday evening.

    WHITE RIBBON DAY 2014The City of Canterbury, Campsie Local Area Command and a number of community stakeholder organisations worked in partnership to co-ordinate a White Ribbon Day march on 25 November, 2014. This event was aimed at raising awareness to end mens violence against women. It involved participants signing a pledge board to show their commitment never to commit violence against women and to not remain silent if they see violence taking place.

    Community Safety

    Partnerships with SES and Campsie Local Police Command.

  • A N N U A L R E P O R T 2 0 1 4 - 1 547Kim and Judy Lim were part of The Canterbury Story Project.

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    SENiOrS WEEK 2015In 2015, the City Of Canterburys Seniors Week program was extended for the second time from eight days to four weeks. This was in response to feedback from older residents that it was too hard to get around to all the events in one week. The 2015 Seniors Week program included 58 events across the City. Of these, Council coordinated 46 in partnership with other organisations and eight were run by other organisations and promoted in Councils Seniors Week guide. A total of 1,334 seniors attended events in the 2015 program. Highlights of the program included:

    ACTiVE LiFESTyLES FOrUMSeventy five people attended a forum at the Canterbury-Hurlstone Park RSL Club to hear presentations, see demonstrations and meet a range of groups and services which offer opportunities to get involved in healthy, fun activities and pursue special interests.

    CiTy OF CANTErBUry SENiOrS WEEK 2015 CONCErTAt this ever-popular event, 135 people enjoyed performances by Sing Australia Ashbury branch, a band made up of music students from Canterbury Boys High School and a hoola hoop artist. This was followed by a buffet lunch.

    ACTiVE LiFESTyLES FOrUMSeventy five people attended a forum at the Canterbury-Hurlstone Park RSL Club to hear presentations, see demonstrations and meet a range of groups and services which offer opportunities to get involved in healthy, fun activities and pursue special interests.

    CiTy OF CANTErBUry SENiOrS WEEK 2015 CONCErTAt this ever-popular event, 135 people enjoyed performances by Sing Australia Ashbury branch, a band made up of music students from Canterbury Boys High School and a hoola hoop artist. This was followed by a buffet lunch.

    KNOW yOUr CAr: WOrKSHOP FOr WOMENEleven women brought their cars to our Administration Centre car park in Beamish Street, Campsie, where they were shown how to perform car maintenance and change a tyre. A fully qualified female mechanic-instructor ran this workshop. Participants said they felt very confident about taking care of their cars after the workshop.

    MOTOriNg ON: SAFEr DriViNg COUrSEThis workshop was run as part of Seniors Week for the third year due to popular demand. Twenty nine participants learned about the latest changes to the road rules, the impact that getting older can have on driving ability and strategies to help stay safely on the road for as long as possible. All participants had a one-to-one, on-road driving assessment with a qualified NRMA instructor and received a copy of the NSW Road Users handbook.

    SAFETy TALKS FOr SENiOrSEach year, in partnership with NSW Police, Council gives safety talks to seniors groups to ensure they know how to protect themselves from theft, fraud and other petty crimes. At these sessions our Road Safety Officer also gives some tips about how to stay safe as a driver or pedestrian. This years talks were also given with translation to Chinese and Indonesian-speaking seniors groups.

    BUS TriP TO THE iNDEPENDENT LiViNg CENTrEA group of older people and people with disabilities went on a bus trip to the Independent Living Centre in Blacktown to learn about equipment on display that can assist people with physical or sensory impairments.

    Older People

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    CANTERBURY YOUTH COUNCILCanterbury Youth Council (CYC) was established as a way for young people to have a say in how we respond to the needs of youth in our community.

    CYC gives young people aged from 12 to 24, an opportunity to take a leading role in participation and consultation activities. This enables them to raise awareness of issues affecting their lives and highlight the aspirations, needs and concerns of young people in our community.

    CYC is made up of young people who either live, work or study within the City of Canterbury. CYC is tasked with representing the views of young people in our community and advising Council on a wide range of issues.

    CYC meets formally on a quarterly basis atthe City of Canterbury Council Chambers, Administration Centre, 137 Beamish Street, Campsie for about two hours.

    COUNCILS YOUTH SERVICES TEAMCouncil has a dedicated Youth Services Team, based at the Belmore Youth Resource Centre (BYRC). BYRC is a purpose built resource centre for young people aged 12 to 24. A number of local youth organisations work with our Youth Services Team to offer maximum support to young people in our City. Services that are co-located at BYRC include: Youthblock Youth Health Service an outreach youth health service. The Youth Health Nurse is available every Wednesday or by appointment. The Adolescent and Family Counsellor is available by appointment. The Health Promotion Officer runs workshops which provide health information.

    Canterbury Bankstown Youth Service (CBYS) provides services for young people including education support, crisis accommodation, casework and counselling.

    Break Thru People Solutions, Family Mental Health Support Service provides short-term intervention and support for children and young people (0-18 years), who are at risk of developing mental health problems. The service uses strength-based, early intervention strategies that are holistic and family centred.

    Marrickville Legal Centre (MLC) provides free independent community legal services on an outreach basis, for young people aged 12 to 24.

    Barnardos Australia provides a Street Work Program, Reconnect Program and Early Intervention Placement Prevention Program. The Street Work outreach program is aimed at supporting young people (12-18 years) who have drug and alcohol issues or who are at risk of drug and alcohol abuse and are not accessing mainstream drug and alcohol services. The Early Intervention and Placement Prevention Program (EIPP) aims to support young people (aged 12-18 years) and their families/carers who live in the Canterbury local government area and are deemed to be at risk.

    Council aims to ensure its programs and policies for young people reflect theirneeds. We are committed to continuing to work in partnership with local organisations, in order to address identified needs and issues within our community.

    BELMORE YOUTH RESOURCE CENTRE 20TH ANNIVERSARYBelmore Youth Resource Centre (BYRC) was officially opened in August 1994, by the then Mayor, Mr John Gorrie. The centre was developed in response to the need to provide

    Young people

    KIKK Youth Soccer Program.

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    programs and services to support young people across our City.

    We celebrated the 20th anniversary with our key partners by hosting a morning tea at the centre. This celebration marked the anniversary of the original dedication of the Centre and the incredible success of programs implemented so far. The celebration provided an opportunity to thank our key partners for their valuable contributions. Without them, many of our programs would not be possible.

    yOUTH @ LAKEMBA PrOgrAMThe Youth @ Lakemba Program is an outreach drop-in service that was a successful initiative throughout 2014-15. It operates in partnership with numerous youth organisations including: Canterbury Bankstown Youth Service Break Thru People Solutions, Family Mental Health

    Support Service Marrickville Legal Centre Barnardos Australia MTC Australia Metro Assist Fusion Australia Youthblock Youth Health Service

    The Youth @ Lakemba Program was delivered four days per week, in partnership with the above agencies. The young people were aged between 12 and 24 years and from CALD backgrounds. A large percentage of the young people identified as newly arrived and from refugee backgrounds; therefore our Youth Team organised with STARTTS (Service for the Treatment and Rehabilitation of Trauma and Torture Survivors), to deliver training on How to Work Effectively with Refugee Young People. This training helped staff involved with the Youth @ Lakemba Program to positively engage with young people from refugee backgrounds.

    The program has given up to 60 young people per day the opportunity to participate in programs and activities that further develop their social and creative skills. It has also helped them to access information on employment, education and other services that can meet their individual needs.

    The Youth @ Lakemba Program has been a great example of how effective partnerships can be in providing innovative and flexible services to young people. Without the ongoing support of our partners, the delivery of this program would not be possible.

    This program has continued into 2015-16 and we expect it to go from strength to strength.

    TAFE NSW, SOUTH WESTErN SyDNEy iNSTiTUTE Council developed a Memorandum of Understanding with the South Western Sydney Institute of TAFE NSW, regarding

    our common goals in engaging with young people. The Institutes input has been valuable in helping our Youth Services Team plan for the delivery of youth programs across our City.

    Our Youth Services Team liaised with TAFE NSW, to deliver information workshops at the Youth @ Lakemba Program. The workshops included: Hair and Beauty Health and Fitness Hospitality

    The information sessions were followed by discussions about conducting excursions for young people to the respective campuses: Macquarie Fields TAFE, Bankstown TAFE and Padstow TAFE. This enabled young people to experience the TAFE campus environment, meet with students and staff and develop their skills and knowledge around specific areas of learning.

    THE CLUB HOUSE yOUNg MENS SUPPOrT grOUP In response to feedback from young people who have attended the Youth @ Lakemba Program, our Youth Services Team, Canterbury Bankstown Youth Service and Break Thru People Solutions developed an eight-week program for young men, focussing on topics such as: Domestic violence Relationships Resilience and consequences

    The outcomes of the program included:

    Increased awareness around independent living skills e.g. budgeting, food security

    Increased knowledge and awareness around mental health and physical wellbeing

    Increased awareness of the benefits of participation in structured/social activities

    Increased engagement in education and skills workshops in a safe and supported environment

    Access to information on relevant organisations including counselling, drug and alcohol support services, education and employment services.

    The program was well attended, with 24 young men participating over an eight-week period.

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    N.E.S.T DISCOVER, PREPARE PROGRAM The City of Canterbury has an ongoing commitment to supporting young people who are homeless or at risk of becoming homeless. The N.E.S.T program (Nourish, Educate and Sustenance Training) was delivered in partnership with Oz Harvest and Canterbury Bankstown Youth Service. The program was delivered in a safe environment, in order to better equip young people deemed to be at risk.

    In the program young people had the opportunity to learn about: Food security Independent living skills Mental health Physical wellbeing Drug and alcohol use Support services and networks within Canterbury City

    The program was delivered utilising an innovative practice model developed by Oz Harvest in order to meet the following outcomes for participants:

    Increased awareness around independent living skills e.g. budgeting, food security

    Increased knowledge and awareness around mental health and physical wellbeing

    Increased awareness of the benefits of participation in structured/social activities

    Engagement in education and skills workshops in a safe and supported environment

    Access to information on relevant organisations including counselling, drug and alcohol support services, education and employment services.

    The program was well attended, with 22 young people participating over an eight-week period.

    NSW YOUTH WEEK Youth Week aims to provide an opportunity across the state, to celebrate and recognise the contribution that young people make to our community. It also provides young people with an opportunity to engage in a broad range of structured activities.

    Youth Council supported the delivery of our 2015 Small Grants Program offering grants of up to $1,000 to enable organisations to plan and run activities throughout Youth Week.

    The successful Small Grants organisations were:

    In addition to the Small Grants Program, Canterbury Youth Council members had the opportunity to work with our Youth Services Team on a calendar of activities as part of Youth Week 2015. These activities enabled young people to enhance their social, developmental and creative skills.

    All Youth Week activities were inclusive for all young people in our City. The program provided an opportunity for marginalised young people to participate in activities that they may not have been able to afford otherwise.

    BEVERLY HILLS INTENSIVE ENGLISH CENTRE EXCURSIONSThe Beverly Hills Intensive English Centre (IEC) continues to offer newly arrived young people the opportunity to enrol in education, with a strong focus on developing their English language skills before progressing to mainstream high school. A key focus of the IEC is on linking young people to local programs and support services. Each school term, our Youth Services Team offers students from the IEC the opportunity to join an excursion to the Belmore Youth Resource Centre. This enables students to meet our Youth Services Team and find out about the centres services, the programs on offer and the opportunities for engagement and inclusion.

    Organisation Activity

    Krosswerdz Breakdancing competition and aerosol art display by young artist.

    Creating Brighter Career ConnectionsYoung people volunteering at local nursing homes in the Canterbury LGA.

    Canterbury Bankstown Youth ServicesDrama workshop. Learning dramatic arts skills and then expressing an aspect of their life through a short performance.

    Canterbury Earlwood Caring AssociationYoung people creating three-minute digital media presentations around the theme of acceptance and difference. Includes digital workshop and presentation.

    Metro AssistSoccer, Volleyball, Netball and Table Tennis, with coaches and athletes present for young people to discuss which sports suit their abilities.

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    KiKOFF SOCCEr PrOgrAMMany young people in Lakemba have limited access to open spaces and sporting and recreational opportunities. Our Youth Services Team worked in partnership with KIKOFF Soccer Centre (Lakemba), Break Thru People Solutions and the Lebanese Muslim Association to offer a sporting and life skills program to young people.

    We delivered the soccer program using a best practice model. It aimed to: Break down the social barriers to getting involved in

    sporting and recreational activities Provide young people with an opportunity to network

    with young people of a similar age and background Engage young people in education and skills workshops

    in a safe and supported environment Provide young people with information on relevant

    issues.

    The program helped to promote City youth services such as Youth Block Youth Health Service, Family Support Services and Education Support Services.

    SCHOOL HOLiDAy PrOgrAMSThe City of Canterbury provides a subsidised School Holiday Program every school holiday period, for young people aged 12-18, who live, work or go to school in the City of Canterbury.

    The program aims to give young people an opportunity to engage in positive structured activities throughout the holiday period. Councils budget for