One of the primary concerns for wheelchair users in getting from point A to point B is that sometimes they need assistance in getting on and of the bus and often they don’t have access to a pool of people who can support them at the necessary times.

So, how do we connect Travellers with Angels?

Lorna is a busy mother of two who hasn’t got time to volunteer but would like to do something beyond donating for charity that would make a positive difference to someone else’s life.

She commutes on a daily basis from Stratford to Liverpool Street, where she takes the bus from Romford Road to Stratford station and then the underground to Liverpool Street.

She recently saw an new app Advertised on London Tonight called Travellers & Angels

Travellers & Angels

Andrew wakes up on Monday morning knowing he has to run the gauntlet of trying to get into the city for an early morning meeting, at the London Government Association office in Liverpool Street.

Andrew represents wheelchair users at their monthly group meeting and often finds that he arrives late because of problems getting on the bus.

Travellers & Angels

Andrew takes out his smartphone and opens up his Travellers Angels App.

He goes to the home page and tells the app to get him to Liverpool Street

Travellers & Angels

Technical Functionality

Presenter

Presentation Notes

Andrew logs into the app Presses – ‘get me somewhere’ and selects Liverpool St as his destination The app provides Andrew with three route options based on his current location Andrew places an Angel request for assistance on his journey – this is time limited Lorna who is getting ready to leave home receives an Angel request from a traveller She opens the request and sees that help is needed on her route to work – she can see the profile page of the traveller / journey details and request needs She accepts the request Andrew gets an alert to tell him that matches have been found. He looks at the Angels offering help and selects the person based on profile ratings and feedback/awesome angels. He accepts the offer of help Contract page for both Angel and Traveller shows the details of the interaction Andrew has a happy journey and leaves feedback

Presenter

Presentation Notes

Andrew logs into the app Presses – ‘get me somewhere’ and selects Liverpool St as his destination The app provides Andrew with three route options based on his current location Andrew places an Angel request for assistance on his journey – this is time limited Lorna who is getting ready to leave home receives an Angel request from a traveller She opens the request and sees that help is needed on her route to work – she can see the profile page of the traveller / journey details and request needs She accepts the request Andrew gets an alert to tell him that matches have been found. He looks at the Angels offering help and selects the person based on profile ratings and feedback/awesome angels. He accepts the offer of help Contract page for both Angel and Traveller shows the details of the interaction Andrew has a happy journey and leaves feedback

Presenter

Presentation Notes

Andrew logs into the app Presses – ‘get me somewhere’ and selects Liverpool St as his destination The app provides Andrew with three route options based on his current location Andrew places an Angel request for assistance on his journey – this is time limited Lorna who is getting ready to leave home receives an Angel request from a traveller She opens the request and sees that help is needed on her route to work – she can see the profile page of the traveller / journey details and request needs She accepts the request Andrew gets an alert to tell him that matches have been found. He looks at the Angels offering help and selects the person based on profile ratings and feedback/awesome angels. He accepts the offer of help Contract page for both Angel and Traveller shows the details of the interaction Andrew has a happy journey and leaves feedback

Presenter

Presentation Notes

Andrew logs into the app Presses – ‘get me somewhere’ and selects Liverpool St as his destination The app provides Andrew with three route options based on his current location Andrew places an Angel request for assistance on his journey – this is time limited Lorna who is getting ready to leave home receives an Angel request from a traveller She opens the request and sees that help is needed on her route to work – she can see the profile page of the traveller / journey details and request needs She accepts the request Andrew gets an alert to tell him that matches have been found. He looks at the Angels offering help and selects the person based on profile ratings and feedback/awesome angels. He accepts the offer of help Contract page for both Angel and Traveller shows the details of the interaction Andrew has a happy journey and leaves feedback

Presenter

Presentation Notes

Andrew logs into the app Presses – ‘get me somewhere’ and selects Liverpool St as his destination The app provides Andrew with three route options based on his current location Andrew places an Angel request for assistance on his journey – this is time limited Lorna who is getting ready to leave home receives an Angel request from a traveller She opens the request and sees that help is needed on her route to work – she can see the profile page of the traveller / journey details and request needs She accepts the request Andrew gets an alert to tell him that matches have been found. He looks at the Angels offering help and selects the person based on profile ratings and feedback/awesome angels. He accepts the offer of help Contract page for both Angel and Traveller shows the details of the interaction Andrew has a happy journey and leaves feedback

Presenter

Presentation Notes

Andrew logs into the app Presses – ‘get me somewhere’ and selects Liverpool St as his destination The app provides Andrew with three route options based on his current location Andrew places an Angel request for assistance on his journey – this is time limited Lorna who is getting ready to leave home receives an Angel request from a traveller She opens the request and sees that help is needed on her route to work – she can see the profile page of the traveller / journey details and request needs She accepts the request Andrew gets an alert to tell him that matches have been found. He looks at the Angels offering help and selects the person based on profile ratings and feedback/awesome angels. He accepts the offer of help Contract page for both Angel and Traveller shows the details of the interaction Andrew has a happy journey and leaves feedback

Travellers & Angels

Additional Functionality:• Points card enabling Angels to claim rewards (coffee)• Web interface (not just a phone app)• SMS alert functionality (non smart phone users)• Social share to build the community

(e.g. stickers on bus stop; airport pick-up points; social media, call to action video etc…

• Expand to other transport networks• Expand to tourists; the elderly; mothers with kids• Expand to supporting campaigning and awareness raising