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Citrix Portal Ubuntu EN

1 Purpose This document describes the process of setting up and using the Citrix Portal on any Ubuntu device.

2 Index 1 Purpose 1

2 Index 1

3 Ubuntu PC / Laptop / Tablet 2

3.1 Preparation 2

3.2 Important information 2

3.3 Installation des Citrix Receivers 2

3.4 First Login 4

3.4.1 Connect Citrix Receiver 4

3.4.2 Configure Citrix Receiver 6

3.5 Working with Citrix 10

3.6 Lightversion in Browser 11

3.7 Logging off correctly 12

3.7.1 Citrix Apps 12

3.7.2 Citrix Desktop 12

3.8 Problems and Solutions 13

3.8.1 Citrix Receiver and Chrome/Chromium 13

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3 Ubuntu PC / Laptop / Tablet 3.1 Preparation

- PC / Laptop / Tablet with Ubuntu 14.04 or higher - Web browser:

o Mozilla Firefox (not suitable for use with the Citrix receiver) o Google Chrome / Chromium o Opera

- Duo-Hardwaretoken or Smartphone/Tablet with internet access. - Admin rights on the used device. - Internet access.

3.2 Important information

- A stable internet connection is recommended. This can be checked using the Connection Quality Indicator: http://access.ypsomed.com/index-Dateien/citrix_indicator_EN.pdf

3.3 Installation des Citrix Receivers

Open website of the supported version of Citrix Receiver (Receiver 13.10 for Linux):

https://www.citrix.com/downloads/citrix-receiver/linux/receiver-for-linux-latest.html

Download the Package in „Debian Packages“ > „Full Packages“.

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Accept EULA with „Yes, I accept”.

Save File

In the terminal you have to execute the following command:

„sudo dpkg -i ~/Downloads/icaclient_*.deb“

Install missing dependencies by typing

"sudo apt-get -f install"

In order to establish an SSL connection with "office.ypsomed.com", the SwissSign certificates must be linked in the Citrix keystore.

Afterwards, a re-hash must be carried out.

To do this, execute two commands:

„sudo ln -s /etc/ssl/certs/SwissSign* /opt/Citrix/ICAClient/keystore/cacerts/“

„sudo c_rehash /opt/Citrix/ICAClient/keystore/cacerts/“

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3.4 First Login

Open https://office.ypsomed.com in your browser. Sign in using your username and windows/citrix password.

Then you can follow the steps to configure the smartphone/tablet.

Choose „Send Me a Push“

This will send a push message to the smartphone. You have to accept the login request in the DUO Mobile App.

Now you see your standard view.

3.4.1 Connect Citrix Receiver

To use the receiver directly, you must first indicate that you trust this site. To do so, click on settings in the upper right corner after you have logged in and then click on

"Activate".

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Click on “Activate Citrix Receiver”

The downloaded file "receiverconfig.cr" is displayed at the bottom of the browser.

You can now click on it.

Select "Change Receiver" in the Settings.

(This function is not available in Firefox)

Select "Use full version“

You can now choose between Citrix desktop and Citrix applications.

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3.4.2 Configure Citrix Receiver

Managing your favourites Choose Desktop Click on the star.

Choose your favourite applications Click on the star.

Desktop Prod and Outlook 2013 are now visible on your favourites.

Run the Citrix Desktop.

Citrix Desktop is now launching.

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The access to your Citrix Portal is now established.

Open the dropdown menu.

Home Changing between Citrix and your local client.

Ctrl+Alt+Del

Lock

Sign Out

Change a password

Task Manager

Switching between full screen and windowed mode.

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Configure settings To configure the settings you have to run "/opt/Citrix/ICAClient/util/configmgr" in the terminal

Configure settings - Tab General:

Leave default setting

Configure settings - Tab Accounts:

Leave default setting

Configure Settings - Tab File Access:

Mark "Access files and drives from your apps".

Local paths can be linked in Citrix Explorer with "Add".

Specify local folder and drive letter

Select "Add“

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Select access right: read/write

If the Explorer is now opened in Citrix, the local directory is displayed.

Configure Settings - Tab Mic & Webcam:

„Don’t use my microphone and webcam“

Confirm with "Save and close”

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3.5 Working with Citrix

Open https://office.ypsomed.com in your browser. Sign in using your username and windows/citrix password.

Choose „Send Me a Push“

This will send a push message to the smartphone. You have to accept the login request in the DUO Mobile App.

You can now choose between Citrix desktop and Citrix applications. Start Desktop or Application

When a .ica file is downloaded, you must open it by clicking on it.

The desktop or the application starts.

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3.6 Lightversion in Browser

The light version doesn’t support direct access to the local drive C: and keyboard shortcuts.

At the first registration the light version is used directly.

To change it you have to select the settings in the top right corner and then click on “Account Settings”

To change the receiver you have to select "Change Citrix Receiver"

Then select "Use light version".

Now you can choose between the Citrix desktop and the Citrix applications.

The desktop or application now opens in a new browser tab.

Drop-Down-Menu

There you will find the drop-down menu.

With the Download / Upload options, locally stored data can be saved in Citrix and vice versa.

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3.7 Logging off correctly

3.7.1 Citrix Apps Close the application window as usual.

3.7.2 Citrix Desktop Following the correct logoff procedure is recommended.

Screenshot Description

Possibility 1 Right-click the Windows start button.

Sign out. The Citrix Desktop will log off.

Possibility 2 Left-click the Windows start button

Left click on your name and choose “Sign out”.

Click on your settings. Log Off. Now you are logged off correctly.

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3.8 Problems and Solutions

3.8.1 Citrix Receiver and Chrome/Chromium If you have problems using the Citrix Receiver in Chrome and/or Chromium, you must execute the following command in the terminal: xdg-mime default wfica.desktop application/x-ica