CitizensAR2009

8/6/2019 CitizensAR2009

1/46

G o o d b a n k i n G i s

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3/46

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7/46

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9/46

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11/46

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From let: Senior Vice President Tony Watson o CitizensBanks Middle Market Banking team; Autumn Bayles, SeniorVice President, Strategic Operations, and President & CEOCharles Pizzi, both o Tasty Baking Company; and Vice PresidentCintia Hood, o RBS Global Banking & Markets InternationalForeign Exchange Sales team, at Tasty Bakings new headquar-ters and production acility in Philadelphia.

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9


12/46

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10 c o M M e R c i a L b a n k i n G


13/46

Senior Vice President Andr Nazareth o RBS CitizensMid-Corporate Banking team (right) meets with PenskeCorporation President Robert Kurnick Jr. at Penske head-

quarters in Bloomeld Hills, Michigan.P copoo

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11


14/46

Senior Vice President Daniel Bernard and Portolio ManagerHelen H. Ye o RBS Citizens Mid-Corporate Banking Groupcheck in with Hasbro, Inc. Senior Vice President and TreasurerMartin Trueb (let) at Hasbros Pawtucket, Rhode Island

world headquarters.Hbo, i.

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15/46

glr r soo

GLR Recycling Solutions is one o the leading providers

o complete recycling solutions or individuals, businesses

and communities. From humble beginnings as Detroit-basedH. Rosen and Sons in 1927, GLR has grown to be a ull-service

metal, paper, plastic and electronics recycling company with

our locations in Michigan and a acility in western New York.

The company is in its third generation o leadership under

Chie Executive Ocer Sandy Rosen. In 2009, GLR recycled

more than 200,000 tons o material otherwise destined or

landlls.

Focused on growth, GLR worked with Charter One to

develop and implement a multi-pronged approach o sound

nancing, cash management and interest-rate risk solutions.

Tailored to the companys business model, this strategy

enabled GLR to expand its business with state-o-the-art

single-stream recovery curbside recycling acilities in

Michigan and New York, amid turbulent market conditionsor recycled products.

The new acilities will divert an additional 150,000 tons

o material rom landlls, urthering GLRs and Charter Ones

drive toward environmental responsibility.

md-copo B

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From let: GLR ChieOperating Ocer JohnHawthorne, Secretary/Treasurer Ilene Bischer

and CEO Sandy Rosen,and Senior Vice PresidentJohn Sherman o CharterOnes Middle MarketBanking team at GLRs nesingle-stream recyclingacility in Huron TownshMichigan.

13


16/46

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Nestled in the heart o scenic upstate New York, the successul

Turning Stone Resort Casino, LLC, a wholly owned subsidiary

o the Oneida Indian Nation o New York, looked or a bankinginstitution that would recognize its already strong nancial

position and reduce its debt load by renancing $130 million in

Senior Notes no later than December 2010.

The complex project required quick nancial action in 2009

and Turning Stone ound a partner up or the task in Citizens

Bank. In partnership with RBSs Global Banking & Markets divi-

sion, RBS Citizens developed a debt-syndication solution or the

casino and was selected as the lead arranger or the renancing.

The team worked relentlessly to meet its goal, acing

challenges that were magnied by the turbulence conronting

the banking industry.

Ater several months o hard work by GBM and RBS

Citizens, Turning Stone Resorts renancing needs were met

one year ahead o schedule. The team also ound ways to vastlyimprove the casinos cost o capital, which is saving Turning

Stone several million dollars a year.

Through these successes, RBS Citizens became the new

lead bank or central New Yorks premier resort and casino

ultimately turning a one-time renancing task into a strong

relationship.

The commitment and dedication shown throughout the

course o the project exempliy the superior level o service

that has grown to be synonymous with the RBS Citizens name.

Senior Vice PresidentBruce W. Goodnough (right)o Citizens Banks MiddleMarket Banking Group

meets with Chie FinancialOcer Dave Rebich oOneida Indian Nation/Turning Stone Resort Casino.



17/46

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Reinauer Transportation Companies, headquartered on Staten

Island, New York and in East Boston, Massachusetts, has been

providing marine transportation services to its clients or

more than 80 years with a feet that now exceeds more than

75 vessels. Citizens Bank is administrative agent or the com-

panys Revolving Line o Credit and is its primary depository

and cash management bank in a long-standing relationship.

In 2007, Reinauer authorized construction o two new

boats: a 128-oot tug based in Gloucester and a 101-oot tug

based in Boston. Both tugs will support a new LNG acility o

the Massachusetts coast, as well as assist with an increasingdemand in the New England marine transportation market.

RBS Asset Finance, RBS Citizens and RBS Corporate Risk

Solutions developed a comprehensive nancing solution

to meet the companys objectives. They included progress

payments to each builder with a single point o contact, and

mitigating interest-rate risk during the construction phase.

RBS Asset Finance, working with its investor relationships, also

was able to arrange nancing or an additional completed

tug, the Ruth M. Reinauer.

The strength o the RBS Citizens-Reinauer relationship

along with the teamwork o the banks product partners

met the companys new-equipment needs and allowed its

executives to ocus their attention on growing their transpor-

tation business.

From let: David Clarko Reinauer Transportation,Senior Vice PresidentDavid Bugbee o CitizensBanks Middle MarketLending team, Bill Skinnero Reinauer, Senior VicePresident Barry Bloom oRBS Asset Finance, ReinauerCFO Jonathan Wales andReinauer President CraigReinauer check out oneo the companys new tugs

in Boston Harbor.

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15


18/46

Vice President Michael Lavoie (center) o RBS BusinessCapital checks in with Treasurer Tim Ludlow (let) and

CEO Rick Cohen at C&S Wholesale Grocers.c&s Who go, i.

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19/46

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Willis Group Holdings plc is a leading global insurance broker,

developing and delivering proessional insurance, reinsur-

ance, risk management, nancial and human resource con-

sulting and actuarial services to corporations, public entities

and institutions around the world. With more than 17,000

employees in nearly 120 countries, the company was seeking

a commercial card provider with global reach and more

extensive merchant acceptance.

Willis selected RBS Citizens U.S. Commercial Cards division

in September 2009 to provide its new purchasing cards or

procurement transactions and corporate cards or more than

4,500 employee cardholders.

As a result, Willis received robust inormation manage-ment capabilities and support or its two card programs. It

gained much more in the process: stronger revenue-sharing

opportunities, and help in identiying other ways to operate

its corporate and purchasing card programs more eciently.

Transitioning a card program rom one provider to

another will oten present a barrier to change. The key, how-

ever, is how the new provider responds to those challenges

and overcomes them. Our Citizens Bank team worked hard

to help us make the changeover as smooth as possible, said

Graeme Holder, Williss Operational Expenses Director.

Today, Willis has a powerul card program operating

in 15 countries, including the United States and the United

Kingdom, that oers global reach and better acceptance

rates thanks to the RBS U.K. and RBS Citizens Global Trans-action Services partnership.

17


20/46

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21/46

From let: Senior Vice President Tony Rizzo o CitizensBanks Western New York Commercial Lending team, NorthAmerican Breweries Chie Executive Ocer Rich Lozyniakand Chie Financial Ocer Randy Saputo, and Vice PresidentBrad McFadden o Citizens Banks Western New YorkCommercial Lending team.

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19


22/46

Kenneth E. Marblestone

Ohio

Richard M. Barry

Connecticut

Cathleen A. Schmidt

New Hampshire

and Vermont

Daniel K. Fitzpatrick

Pennsylvania, New Jersey

and Delaware

Edward O.Ned Handy III

Rhode Island Scott C. Swanson

Illinois

Sandra E. Pierce

Michigan

Stephen R. Woods

Massachusetts

James P. Gaspo

New York

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23/46

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21


24/46

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Vice President Deborah A. Giammarco, Branch Manager atCitizens Banks Johnston, Rhode Island branch.

22


25/46

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cllgsvr hmbuyr svgSudhir Seth, Branch Manager atCitizens Banks Stop & Shop Branch inSomerville, Massachusetts.

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26/46

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Carlos R. Sauceda, Branch Managerat Charter Ones Cermak branch inChicago, Illinois.

Chinelo C. Ezenduka, a Branch Manager in Citizens Banks growing

Stop & Shop in-store branch network on Long Island, New York.

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24


27/46

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Charter One Vice President Vishal Patel (let), BusinessBanking Relationship Manager, and Business Banking OcerFred Stephenson (right) check in with Interstate Batteries

o Metro Chicago owners Ginny and Steven Kostechka.

25


28/46

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Citizens Bank volunteers rom greaterPhiladelphia sort donations at thePhilabundance warehouse during theCitizens Relie or Hunger campaign.


29/46

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Thirty Citizens volunteers, includingSenior Vice President Greg Custero RBS Citizens Business Services,spent a day helping clean and revitalizeNorth Philadelphias Hunting Park.

27


30/46

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Charter One colleagues help weath-erize windows at Deborahs Place,Chicagos largest provider o supportive

housing exclusively or women.

28 c h a R i t a b L e G i V i n G


31/46

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Alysha Brock, let, and RiverzEdge participant Tiany Coles.

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29


32/46

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30 c h a R i t a b L e G i V i n G


33/46

Citizens Bank colleagues build the playground structure at Riverside Mills Parkin Providence, Rhode Island in an initiative with the U.S. Conerence o Mayors.

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31


34/46

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Colleagues partnered with the

Mill River Collaborative on WorldEnvironmental Day, May 5, 2009,or a Mill River cleanup adjacentto the RBS Americas headquartersin Stamord, Connecticut.

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32


35/46

F i n a n c i a l r e v i e W

e x e c u t i v e l e a D e r s H i P

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note : t Ryl b sl Gru l (Rbs) w rr

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33


36/46

h i G h L i G h t s

December 31

(dollars in millions) 2009 2008 2007 2006 2005

B sh D:

tl $147,681 $159,925 $159,940 $160,831 $157,335

ivm ur 28,172 27,909 28,078 29,449 33,752

L l:

cumr 46,876 53,701 55,125 54,921 54,135

Rl mrgg 11,413 15,283 18,222 18,433 17,427

cmmrl url 21,253 25,293 22,501 18,302 15,614

cmmrl rl 10,463 10,915 9,817 8,618 8,170

L g 3,290 3,364 2,993 2,763 2,944

cr r 1,785 2,475 2,404 2,569 2,514

tl l l 95,080 111,031 111,062 105,606 100,804

allw r l l l 2,209 1,731 978 757 827

Gwll r gl 11,867 12,021 13,701 13,744 13,947

d 98,053 94,606 102,197 99,955 99,942

Frl u ur, ur l

ur grm rur

r-rm rrwg 5,222 5,401 14,594 10,267 9,844

brrw u 18,508 34,926 17,555 24,451 23,149

slr' quy 22,276 19,952 22,351 23,548 22,053

Years ended December 31

2009 2008 2007 2006 2005

Op D:

n r m $3,420 $4,035 $4,054 $3,950 $3,970

prv r r l 2,783 1,932 683 331 239

nr m 1,912 2,025 2,132 2,024 1,918

nr x 3,690 4,887 3,229 3,074 3,378

im (l) r m x (1,141) (759) 2,274 2,569 2,271n m (l) (740) (930) 1,489 1,668 1,489

n m (l) xlug qu ,

x (740) (930) 1,500 1,696 1,717

Oh D:

Rur vrg gl * (0.51)% (0.62)% 1.02% 1.16% 1.28%

Rur vrg gl mm quy* (9.65) (13.13) 18.23 22.92 29.36

n r mrg 2.49 2.84 2.82 2.83 3.14

allw r l l l

% l l l 2.32 1.56 0.88 0.72 0.82

allw r l l l

% rrmg l l 101 154 154 217 246

nrrmg l l

% l l l 2.31 1.01 0.57 0.33 0.33

cl r

R- l r:

tr 1 11.62 9.15 9.13 9.98 8.85

tl 13.03 11.22 10.97 11.80 10.83

Lvrg r 8.68 6.96 6.91 7.30 6.33

*Rur xlu qu , x

FinanciaL ReVieW

34


37/46

s

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$740 mll, mr

l 2008 $930 mll. exlug

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r-x l $1.1 ll

2009 mr r-x m

$751 mll 2008. t l

r u rmrly

r rv r r l

l r m.

t rv r r l

w $2.8 ll 2009, u rm

$1.9 ll 2008.

cl lvl v r

u u mmm

ur rm Rbs.

F codo

tl wr $147.7 ll dmr 31, 2009 mr

$159.9 ll dmr 31, 2008.

L l dmr 31,

2009 wr $95.1 ll, w rm

$111.0 ll dmr 31, 2008.

Ru umr m rul

r l l r

ll gr, w lrg l

umr l $6.8 ll,

llw y l mmrl

l $4.0 ll rlmrgg l $3.9 ll.

tl dmr 31,

2009 wr $98.1 ll, mr

w $94.6 ll dmr 31,

2008. t vrll grw

r m

g w r $8.3 ll

my mr $3.5 ll,

y r rm

$8.3 ll.

i dmr 2009, c

r $588 mll m

Fdic ur rmum, vrg

20102012.

cp ro d lqd

c l lvl wr urr

rg urg 2009. a dm-

r 31, 2009, c lvrg r

w 8.68% (6.96% 2008) l

r- l r w 13.03%

(11.22% 2008).

prrr llg $1.6 l-

l w vr mm quy

urg 2009. i , $1.7 ll

ur w vr

mm quy. c w m

wll l dmr 31,

2009 2008, u rgul-

ry .

Lquy c m

rv rll, l

v ur ug r

grw fuu. prmry

ur lquy r rv rm

grw rl , l ry-

m rg. al ur

lquy vll u

grw, lu l r lgg

c vm rl, ur

rrwg rm Frl hm

L b Frl Rrv b,

rrwg rm Rbs.

a Q d h aowfo lo d l lo

nrrmg l l

ll $2.2 ll dmr 31,

2009 mr $1.1 ll yr

g. nrrmg l l

wr 2.31% l l l

dmr 31, 2009 (1.01%

2008). tl rrmg

rg l wr

1.54% dmr 31, 2009 (0.73%

2008). or rl w

w $77 mll dmr 31, 2009

($54 mll 2008).

c llw r l

l l w $2.2 ll dm-

r 31, 2008 mr $1.7 ll

yr g. t r llw

l l l w 2.32%

dmr 31, 2009 (1.56% 2008).

n rg- wr $2.3 ll r

yr dmr 31, 2009,

lm ul 2008 lvl

$1.2 ll. c rr rv-

r r l $2.8 ll

2009 ($1.9 ll 2008).

r of Opo

n l w $740 mll r yr

dmr 31, 2009, mr

l $930 mll 2008.

n r m r yr

dmr 31, 2009 w $3.4

ll, w 15% rm $4.0 ll

2008. dlg r r

ru umr m rul

ru r m

r x rxmly

$1 ll. t r mrg

w 2.49% r yr dm-r 31, 2009 (2.84% 2008).

nr m w $1.9 l-

l r yr dmr 31,

2009, w $113 mll rm $2.0

ll 2008. t r rul

mly rm lwr g lwr

rvv m.

nr x w $3.7 l-

l r yr dmr 31,

2009, w rm $4.9 ll 2008.

exlug 2008 gwll mr-m rg $1.5 ll, x

r $313 mll u rmrly

r Fdic ur rmum

mly .

35


38/46

c o n s o L i d a t e d s t a t e M e n t s o F o p e R a t i o n s

For Years Ended December 31,

(in millions) 2009 2008

i io:

ir l l:

cumr $2,436 $3,114

cmmrl url 899 1,343

Rl mrgg 683 952cmmrl rl 323 514

cr r 227 229

L l r l 21 17

ivm ur 1,212 1,420

Frl u l ur ur ur grm rll 1

ir-rg 14 16

tl r m 5,815 7,606

i ep:

d 1,301 2,117

Frl u ur ur l ur grm rur 521 574

brrw u 573 880

tl r x 2,395 3,571

n r m 3,420 4,035 prv r r l 2,783 1,932

n r m r rv r r l 637 2,103

no io:

srv rg 715 725

cr r 353 382

atM r 241 239

Mrgg g 154 31

irl 120 118

or rv m 118 100

ivm rv rvu 81 85

b-w l ur 49 51

n g l ur vll r l 29 43

tru m 26 31

cumr rvv (2) 68

or (l) g (8) 110

or--mrry mrm:

tl r--mrry mrm l (134)

pr l rg r mrv m (r x) 125

n mrm l rg rg (9)

or m 45 42

tl r m 1,912 2,025

no ep:

slr mly 1,630 1,588

equm x 384 353

ou rv 331 302 ouy 326 328

amr gl 154 204

prml x 123 107

Gwll mrm 1,510

or rg x 742 495

tl r x 3,690 4,887

L r m x (1,141) (759)

im x x () (401) 171

n lo ($740) ($930)

FinanciaL ReVieW

36


39/46

c o n s o L i d a t e d b a L a n c e s h e e t s

As o December 31,

(in millions, except share data) 2009 2008

a:

c u rm $7,131 $3,059

ir-rg 141 197

trg u 11 12

sur vll-r-l, r vlu 26,835 26,520 or vm ur 1,326 1,377

Mrgg l l-r-l, r vlu 456 138

cr r l l-r-l, lwr r r vlu 518

L l 95,080 111,031

L: allw r l l l 2,209 1,731

n l l 92,871 109,300

Gwll 11,709 11,709

or gl 158 312

b-w l ur 1,170 1,134

prm qum, 1,064 1,143

drvv 1,033 1,838

drr x, 533 1,227

aru r rvl 510 671

Mrgg rvg rg 179 113

Frl, ll m x rvl 148

or 1,888 1,175

to a $147,681 $159,925

lb d sohod eq:

lb:

d $98,053 $94,606

Frl u ur ur l ur grm rur 5,222 5,401

brrw u 18,508 34,926

drvv ll 1,922 3,311

Frl, ll m x yl 86 or ll 1,700 1,643

to lb 125,405 139,973

sohod eq:

prrr :

$1.00 r vlu, 30,000 r ur, r 15,850 r u

ug 2009 2008, rvly 1,585

cmm :

$.01 r vlu, 5,000 r ur, 3,382 2,855 r u

ug 2009 2008, rvly

al - l 18,538 15,223

R rg 4,836 5,576

aumul r mrv l (1,098) (2,432)to sohod eq 22,276 19,952

to lb d sohod eq $147,681 $159,925

FinanciaL ReVieW

37


40/46

eXecUtiVe coMMittee*

Prabhat ViraHead o Global

Transaction Services

Robert D. Matthews Jr.Vice Chairman

cmmrl bg

Martin BischoVice Chairman

cumr

bu bg

Ellen AlemanyChairman and

Chie Executive Ofcer

Barbara S. CottamExecutive Vice President

h crr ar

Brad L. ConnerVice Chairman

cumr F

Evelyn TressittChie Human Resources Ofcer

David BowermanVice Chairman

Rbs c bu srv

Jay CookChie Risk Ofcer

John FawcettChie Financial Ofcer

Sheldon I. GoldarbChie Legal Ofcer

*all mmr exuvcmm l rv exuv Lr Gru

38


41/46

Brad ArterySenior Vice President

c prurm or

Rbs c bu srv

Richard M. Barry

Presidentcu

Anthony Borzaro Jr.Senior Vice President and CFO

cmmrl bg

Joel J. BrickmanExecutive Vice President

Secretary and Chie Legal Counsel

cumr bu bg

Christopher R. CarmosinoPresident

Rbs bu cl

Lucille A. CavanExecutive Vice President

hum Rur

cumr bu bg

Richard DaingereldExecutive Vice President

General Counsel

Kenneth J. DeveauxExecutive Vice President

h Gts slu

irl

Gll tr srv

Dennis A. Devine Jr.Group Executive Vice President

drr U.s. Rl bg

cumr bu bg

Joseph DewhirstGroup Executive Vice President

trurr

Alan M. EarsmanSenior Vice President and CFO

Rbs c bu srv

Cindy M. EricksonExecutive Vice President

hum Rur

Rbs c bu srv

Daniel K. FitzpatrickPresident

pylv, nw Jry

dlwrRegional Executive

M-al

James P. GaspoPresident

nw Yr

James J. GiasExecutive Vice President

h Gts slu U.s.

Gll tr srv

Michael J. Gleason

Executive Vice PresidentGvrm bg

Neil GrassieExecutive Vice President

h Gru prry

Rbs c bu srv

Edward O. Handy IIIPresident

R il

Regional Executive

nrr nw egl,

cu R il

Head o Commercial

Real Estate Finance

Joseph A. HomanPresidentRbs cr

Robert M. HowardSenior Vice President and CFO

cumr F

Fraser IngramChie Technology Ofcer

Rbs c bu srv

Risa KatzExecutive Vice President

drr crr Fl

plg aly

James E. Kivlehan

Executive Vice Presidenth bu dvlm

aly

cumr F

Craig R. LampPresident

eu au F

Daniel J. LandersExecutive Vice President

cmmrl bg

Mark Linksh au

Michael R. Logren

Senior Vice PresidentRbs c bu srv

Grant Lyallh orl R

Kenneth E. MarblestonePresident

o

Kenneth B. MartinExecutive Vice President

cmmrl err bg

Elaine McGinnHead o Planning

and Business Supporthum Rur

Theresa M. McLaughlinGroup Executive Vice President

Chie Marketing Ofcer

Richard A. MeringoloExecutive Vice President

h Gll Rruurg

Michael MillardExecutive Vice President

h Wl Mgm

Tony MoscropExecutive Vice President

h orl sur

dvlm

Rbs c bu srv

Derek NazarethExecutive Vice President

h bu sur srv

cumr bu bg

Christine NoelSenior Vice President

drr pul

cmmuy ar

Ronald S. OhsbergSenior Vice President

crllr

Ralph J. PapaSenior Advisor

o crm

Marc A. PaulhusPresident

Rbs a F

Sandra PiercePresident

Mg

Regional Executive

Mw

Wahida PlummerChie Administrative Ofcer

John Popolizio

Executive Vice PresidentHead o Risk Americas

Rbs c bu srv

Head o Security and Fraud

cFG Rbs amr

Peter ReynoldsHead o Regulatory Risk

Joanna M. RobbinsSenior Vice President

hum Rur

Gll tr srv

Kenneth W. RobinsonSenior Vice President

drr pul ply

Gvrm Rl

Sean RowlesExecutive Vice President

c cr or

cumr F

bu bg

Cathleen A. SchmidtPresident

nw hmr Vrm

Ralph C. SillariExecutive Vice President

drr srgy

dvlm

cmmrl bg

Ian J. StewartExecutive Vice President

hum Rur

cmmrl bg

cumr F

Ian StuttardPresident and


Rbs Wrlpy

Scott C. Swanson

Presidentill

Stephen R. TaylorExecutive Vice President

and CFO

cumr bu bg

Maria TedescoGroup Executive Vice President

drr bu bg

Georey C. ThomasExecutive Vice President

pru Mrg

Kevin M. Walsh

Senior Vice Presidentdrr sl

Rl Mgm

cumr F

Stephen R. WoodsRegional Executive and President

Mu

Head o Mid-Corporate Banking

eXecUtiVe LeadeRship GRoUp*

Our companys senior management team:

*al lu ll mmr exuv cmm (. 38)

39


42/46

cz F gop, i.

rBs cz, n.a.

cz B of P

Ellen Alemany


c Fl Gru, i. Rbs amr

Robert D. Matthews Jr.

Vice Chairman

cmmrl bg

Edmond J. English


b du Furur

William P. Hankowsky

Chairman, President & CEO

Lry prry tru

Howard W. Hanna III

Chairman

hwr h Rl e srv

Charles J. (Bud) Koch

Former Chairman

crr o b

Arthur Ryan

Former Chairman, Chie Executive Ofcer & President

prul Fl i.

Dr. Graham B. Spanier

President

t pylv s Uvry

Shivan S. Subramaniam


FM Gll

Judith M. von Seldeneck


dvr sr ogr br

boaRd oF diRectoRs

40


43/46

< W wul l llwggr umr, my r,r xg r u w uvr yr

Jim Jensen, Executive Director o the Boston Opera House,(let) with Senior Vice President Gregory Buscone o Citizens

Banks Middle Market Banking team.Boo Op Ho v, llc

t b or hu r jwl l

r ww b. i m b bll

brwy ar amr, ul r ru-

rugu yr. t r r, w

rly 2,700 r w g m

Fr il yl, m-1920 w

w ul vuvll ru l.i w rly ur y ll um d Lw

dv Mugr, w mr b or hu

Vur LLc, w g rm c b. cllgu

rm c Ml-Mr bg v wr lly

w wr wr l ur l

uy r w r r m. a w

umr c, b or hu Vur lry

rl w mgm,

mr r r-r r mgm rv.

W lg r l u l,

w mr rr w l u w ul

ru ur ur gl jv qurg

r, Jm J, exuv drr b

or hu. W r lg w ur rl mmmr r r mmm urg ur

g l rwr r u ur

uur.

c b x w b

or hu, nw egl rmr r vu, r-

g rry mul, ly rrm.


44/46

$18,000,000Renance and Expansion Loan

plus Deposit Services

TO

or Fellsway Plaza Limited Partnership

$71,000,000Credit Facilities plus Equipment Leas

Deposit, Foreign Exchange and

Interest-Rate Risk Management Serv

FOR

$44,250,000Credit Commitment plus

Joint Bookrunner,

High-Yield Bond Issuance, and

International Cash Management Services

FOR

$800,000,000Revolving Credit Facility, Joint Bookru

and Co-Documentation Agent,

plus Cash Management, Capital Mark

Leasing and Merchant Services

FOR

$40,000,000Acquisition Financing plus

Cash Management and Interest-Rate Risk

Management Services

FOR

Proessionals Systems Corporation d/b/a

$625,000,000Acquisition Finance Package and

Corporate Bond Oering,

Joint Lead Arranger and Joint Bookru

plus Foreign Exchange Services

FOR

$20,000,000Credit Relationship plus


Management Services

FOR

$50,000,000Participation in

Construction Financing Facility

or Atlantic Whar project

FOR

$4,500,000Term and Construction Financing

plus Deposit and Interest-Rate

Risk Management Services

FOR

$48,000,000Total Credit Commitment plus


Management Services

FOR

Commercial

Credit Card Services

FOR

Group Holdings LimitedC&S

Wholesale

Grocers

$14,000,000Line o Credit Restructur

FOR

$85,000,000Acquisition Credit Facility,Agent and

Lead Bank, plus Cash Management, Deposit,

Foreign Exchange, Global Trade and

Interest-Rate Risk Management Services

FOR

$19,300,000Total Credit Commitment

plus Cash Management and Interest-

Risk Management Services.

FOR

$9,000,000Revolving Line o Credit plus Foreign Exchange

and International Trade Finance Services

FOR


45/46

$9,000,000Direct Purchase o

Tax-Exempt Bond to nance

classroom and

dormitory space

FOR

$90,000,000Working Capital and Term Loan Facilities,

Agent Bank , plus Cash Management,

Depository and Interest-Rate Risk

Management Services

FOR

$37,000,000Line o Credit and Equipment Leasing

plus Cash Management and

Deposit Services

FOR

$35,000,000Share o Revolving Line o Credit

plus Commodity Hedging

and Foreign Exchange Services

FOR

$130,000,000Syndication o Senior Notes Renance,

Lead Arranger and Lead Bank,

plus Cash Management Services

FOR

AND

$20,000,000Senior Debt plus

Cash Management and Interest-Rate

Risk Management Services

FOR

Working Capital and

Term Loan Facilities,Agent Bank,

plus Cash Management,

Deposit, Foreign Exchange and

Interest-Rate Risk

Management Services

FOR

$10,050,000Revolving Lines o Credit and

Term Facilities plus Cash Management

and Deposit Services

FOR

$34,000,000Total Credit Commitment

plus Deposit and


FOR

$100,000,000Credit Facilities,Agent,

plus Cash Management, Equipment Leasing

and Foreign Exchange Services

FOR

$27,515,000Direct Bond Purchase plus

Cash Management, Deposit,

Interest-Rate Risk Management and

Merchant Services

FOR

$18,500,000Line o Credit plus Cash Management,

Commercial Card, Deposit and


FOR

$33,000,000Revolving Line o Credit

and Term Loan

plus Cash Management Services

FOR

Revolving Line o Credit

and Lease Financing Services

FOR

H E A L T H C A R E S Y S T E M S

$24,300,000Equipment Financing or two new tugboats,

plus Cash Management, Deposit and


FOR

Reinauer Transportation Companies


46/46

our cr*

CustomersW wr r m. i y l u, y ru u, y lv u, y w r g ru vr, w ll grw rr.

ColleaguesW w rwrg l wr. W lv gly gg, vr m llgu wll lvr xl xr r ur umr.

CommunityW mmuy rr, w ll rr.W v l l w w. W gv .W urg mmuy vlvm vlurm.

Good bankinG is Good citizenship tM

*See the ull Credo on p. 26.

c Fl Gru aul Rr r evrm pr. t

100 r ryl r ru l w l l lll

y. by ulg r:

280 r wr rrv r uur.

198,179,200 btU rgy wr rv.

o c pl

prv, R il

02903

CitizensAR2009

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Transcript of CitizensAR2009