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User Manual

“Administrative Messages” Deposits, Applications, Confirmations, Certificates

Customer Service Department CitiDirect Helpdesk Tel.: 0 801-343-978, +48 (22) 690-15-21 Monday to Friday, 8:00 a.m. – 5:00 p.m. helpdesk.ebs@citi.com

CitiDirect® Online Banking

Electronic banking system for businesses

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Contents

INTRODUCTION ............................................................................................................. 3 MAIN MENU ................................................................................................................. 3 CREATING AN APPLICATION ........................................................................................... 4 DEPOSIT FOR AN AMOUNT/UP TO THE BALANCE ............................................................... 5 CLOSE A DEPOSIT ........................................................................................................ 6

TRANSFER CONFIRMATION ............................................................................................ 7 CORRECT A TRANSFER ................................................................................................. 8 CANCEL A TRANSFER .................................................................................................... 9 STATEMENT COPY ...................................................................................................... 10 BANK OPINION ........................................................................................................... 11

CERTIFICATE .............................................................................................................. 12 AUTHORIZATION/RELEASE........................................................................................... 13

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Introduction

Administrative Messages is a tool that enables users to send electronically various requests to the Bank that normally are faxed.

Types of Applications: – Deposit for an amount/up to the balance – Close a deposit – Transfer confirmation – Correct a transfer – Cancel a transfer – Statement copy – Bank opinion – Certificate Applications must be sent to the Bank before 4:00 p.m. to be executed on the same day.

Main Menu

Figure 1. Administrative Messages menu.

Tab functions: 1. View – to search the archive 2. Input/Modify – to create and modify 3. Authorization/Release Required – to authorize/release

Buttons that initiate operations: 1. New – starts creating an application 2. Delete – deletes an application 3. Go to Details – goes to the details view of a selected item

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Creating an Application

In the menu shown on the previous page, New to start.

Figure 2. New application.

Select the account covered by the application from the list.

Leave these fields blank.

Having filled the text, click on Submit.

Do not change this field.

Enter any string, up to 16 characters.

Select the application type from the list. Your selection will affect the text to be added. If you want to write the text yourself, do not select anything.

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Deposit for an amount/up to the balance

Figure 3. Deposit.

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Close a Deposit

Figure 4. Close a deposit.

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Transfer Confirmation

Figure 5. Transfer confirmation.

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Correct a Transfer

Figure 6. Correct a transfer.

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Cancel a Transfer

Figure 7. Cancel a transfer.

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Statement Copy

Figure 8. Statement copy application.

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Bank Opinion

Figure 9. Bank opinion.

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Certificate

Figure 10. Certificate.

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Authorization/Release

Before they are sent to the Bank, applications are to be authorized or released, or both, as defined by the Client in CitiDirect.

Figure 11. Application authorization/release.

A user entitled to authorize may authorize no applications he or she creates.

All items you may authorize/release will be displayed automatically. You may choose several items and authorize/release them at the same time.

After selecting an item, press: 1. Release/Authorize – to accept 2. Send for Repair – if you think the application is

incorrect and should be modified.

Select Authorization Req’d orRelease Req’d to execute the appropriate operation.

www.citihandlowy.pl Bank Handlowy w Warszawie S.A. Citi Handlowy and CitiDirect are registered trademarks of companies in the Citigroup Inc. Group.

This advertising material is for information purposes only and does not constitute an offer in the meaning of Art. 66 of the Civil Code. Bank Handlowy w Warszawie S.A. with registered office in Warsaw, 16 Senatorska Street, 00-923 Warsaw, registered by District Court for the Capital City of Warsaw 12th Commercial Division of the National Court Register under KRS No. 000 000 1538; NIP 526-030-02-91; fully paid-up capital of the company amounts to 522,638,400 zlotys.