Citi careers aug 2007
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Transcript of Citi careers aug 2007
1
Software Professionals - Software Professionals - Opportunities & Opportunities &
ChallengesChallenges
Dr Mukesh J PatelAugust 2007
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Presentation Road MapPresentation Road Map
Indian IT and BPO-ITESHighlight - Financial and EmploymentTalent Pool and Skill GapTop IT and ITES companies
OpportunitiesIT- ITES – Opportunities Non-Technical Skill
Concluding Remarks
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Indian IT IndustryIndian IT Industry
USD Billions 2004 2005 2006 2007
IT Services 10.4 13.5 17.8 22.9
-Exports 7.3 10.0 13.3 18.1
ITES-BPO 3.4 5.2 7.2 9.5
-Exports 3.1 4.6 6.3 8.3
Eng Services R&D S/ware Products
2.9 3.9 5.3 6.5
-Exports 2.5 3.1 4.0 4.9
Hardware 5.0 5.9 7.0 8.2
Total IT Ind 21.6 28.4 37.4 47.8
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2007 Highlights - 12007 Highlights - 1
Contribution to GDP 5.4% in 2007 (4.8% in 2006)
Majority is exports – services and software growth forecast is 30+%
MNC investments over USD 10bLarger contracts (USD 50m +) 1%
to 7%
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2007 Highlights - 22007 Highlights - 2
IP creation (Product devp, eng services) growth forecast 22%
Broad-based industry structure – Not just the big players – SMEs such Mahindra Tech, I-Flex,
Hexaware, Educomp, NIIT, etc
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Domestic ScenarioDomestic Scenario
The total size expected to cross USD 15.9 billion in FY 2006-07, a growth of 21 percent over FY 2005-06
No longer totally dominated by hardware sales
No longer just MNC – Indian players are making inroads
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Employment HighlightsEmployment Highlights
2007 - Total IT Software/services & ITES employment 1.6m (1m in 2004)
2010 – 2.5m (0.9m IT prof & 1.4m ITES-BPO)
2004 – 3m indirect employment attributed to IT-ITES
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BPO HighlightsBPO Highlights Significant transformation over the past
decade– Starting with basic data entry tasks– High proportion of voice-based services– A range of back-office processing activities
Last 3-4 years services include – processes involving rule-based decision
making– Research and Analysis services– Legal and Medical work
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Talent Pool - 1Talent Pool - 1
Good demographic profilenearly 50% + of pop below the
age of 25Accounting for 28% of the total
suitable pool available across all offshore destinations
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Talent Pool - 2Talent Pool - 2
Emerging Manpower/skills gapNot numbers but skills
– Comprehensive skill assessment and certification
– Educational SEZ’s– Finishing Schools (3-4 months)
Non-technical knowledgeSoft skills
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NASSCOM NASSCOM Top-Top-220 IT0 IT Exp Exp
1. TCS2. Infosys 3. Wipro4. Satyam5. HCL6. Tech Mahindra7. Patni Comp8. I-Flex9. L & T Info Tech10. Polaris
1. Hexaware2. Flextronics3. Mphasis4. Mastek5. Siemens Info Sys6. NIIT Technologies7. Prithvi Info8. Genpact9. I-Gate 10. Birlasoft
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NASSCOM Top-NASSCOM Top-110 IT0 IT (2004) (2004)
1. TCS2. Infosys 3. Wipro4. HCL5. Cognizant6. Satyam7. HP8. Genpact9. Tech Mahindra10. Oracle
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Genpact WNS Tranmsworks IBP-Daksh TCS Wipro Firstsource HCL Infosys EXL Holdings
NASSCOM Top-NASSCOM Top-110 IT0 ITESES
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IT – Opportunities SummaryIT – Opportunities Summary
Software Coding Software Services User Support Maintenance/Hosting and Admin Telecom and Networking Hardware – embedded design R & D Product Design and Development BPO – ITES
Demand for Skilled Workers All that matters is TALENT and KNOWLEDGE
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Software ProductsSoftware Products
Skills Engineering / Computers / MBA Analytical / Logical abilities Communication skills Business Functional knowledge Design Skills – usability, graphics,
formatting, etc Research and learning skills Systems/Web Architecture
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Skills Graduates Communication skills – verbal and written Sector Knowledge – banking, insurance,
mortgage Business Functional Knowledge – HR, Marketing Cultural and General Knowledge Ability to understand, and learn Monitoring, supervision Training Value adding – new idea, processes Networking Technical Knowledge – not very high
IT Enabled Services - BPOIT Enabled Services - BPO
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IT Enabled Services - BPOIT Enabled Services - BPO Skills
Graduates Communication skills – verbal and written Sector Knowledge – banking, insurance, mortgage Business Functional Knowledge – HR, Marketing Cultural and General Knowledge Ability to understand, and learn Monitoring, supervision Training Value adding – new idea, processes Networking Technical Knowledge – not very high
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Telecom and NetworkingTelecom and Networking
Skills Engineering / Comp / Comm Graduates & MBA Technical Knowledge of TCP/IP, Internet, Wireless Service reliability – support and maintenance Application access/services - Data security Project management - Planning and
implementation Research and learning skills Strategic planning for business & service growth Adaptation to rapid changes
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Non – Technical SkillsNon – Technical Skills
Product Development – ideas Online Services – revenue generation BPO – Communication skills, English, etc Business Knowledge – functional Domestic Market – business analysis, BI Mobiles – networks,
applications/services Logistics – GIS, scheduling
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Concluding RemarksConcluding Remarks IT and related sectors remain viable
options However growth and opportunities
increasingly for those with MORE than technical skills Communication – oral and written Ability to understand and learn fast Utility and usage of software – functional Business knowledge Analytical skills Network and systems architecture related skills Graphics and Design often internal General Knowledge
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Thank YouThank [email protected]@applitechsolution.com
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Indian IT IndustryIndian IT Industry
Source - Nasscom
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“A combination of h/w & s/w as a part of larger system used to perform, control or monitor”
Prerequisites Engineering – Computers, Electronics and IC Knowledge of System Design Architecture Knowledge of h/w, s/w and networking
protocols
Role Analyst and Assessors System Integrators Developers
Embedded Systems TechnologyEmbedded Systems Technology