Cisilion Skype for Business Event 14.5.2015
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Transcript of Cisilion Skype for Business Event 14.5.2015
@Cisilion @SkypeBusiness#Skype4B
Rob Quickenden – Chief Strategy OfficerRobert-Jan Gerrits – Microsoft
May 2015
Todays agenda Duration Time Welcome and Introductions 10 mins 09:30 – 09:40Skype for Business – the Future of Universal Communications 20 mins 09:40 – 10:00
Skype for Business – What’s Changed – Hands on Session 45 mins 10:00 – 10:45
Skype for Business Test Drive and Q&A 15 mins 10:45 – 11:00
Communication and collaboration is all about the human interaction
OFFICE WORKERWorks with ideas, data, and information, highly interactive with colleagues and customers, and utilizes the different spaces in the workplace to leverage productivity
MOBILE WORKERWith many hotels, cars, airports, restaurants, coffee shops,, and conference rooms you need a single reliable service to keep you connected to your work
EVERYONE ELSECustomers, vendors, partners, and even family who all want to stay in touch with the company and
its employees
WORK FROM HOMEConsidered to be highly organized, ambitious, disciplined, and flexible workers UC gives home workers the right tool to succeed
THE EXECUTIVEThe leader, thinker, and creator of a company’s vision uses UC to communicate it both to internal and external audiences
TEAM LEADERBrings people and ideas together to create a higher value by using universal communication tools.
Audio Conferencing Video Conferencing Web Conferencing
Instant Messaging Telephony Voice Mail
“Communication is at the Heart of Productivity”
Universal Communication
sFamiliarexperience
All devices
Video everywhere
Global reach through cloud
Context and Application Intelligence
Lync/SfB Server Roadmap
10
CY 2007
OCS 2007
CY 2009
OCS 2007 R2
CY 2010
Lync 2010
CY 2012
Lync 2013
CY 2005
LCS
CY 2015
Skype for
Business
Web Conferencing
Office AppsAudio Conferencing
Persistent ChatInstant Messaging Voice Mail
Video Conferencing Telephony
Single unified client increases adoptionA single system simplifies administration
Applications used everyday
Unified communications platform
Microsoft unified communications
Enterprise-ready
Lync/SfB Connects People in New Ways
Instant Messagingand Presence
Audio, Video,and Web Conferencing
Enterprise Voiceand Telephony
Reduce Costs through converged communications
Adopt Quickly through ease of use
Ease Deployment through interoperability and extensibility
Key Features – The “Internet” Worker
Windows 8 Windows 10
Windows Phone, iOS, and Android
Lync/S4B Web App Lync/S4B Phone
Edition
Call from within Office documents, emails & Explorer
Skype integration Skill based search Federate with
external Lync solutions (ex. customers, partners, vendor)
Single number reach
Support mobility (Windows, iOS, Android)
Lync/S4B web app Flexible call
management Bandwidth
management
Centralized software or cloud solution
Efficient disaster recovery based on virtualization
Easy and efficient monitoring tools
Automation of administrative tasks
Federation Interoperation
with many PBX and VoIP solutions
Branch Office Appliance
Lync Room System
Work from Anywhere
Lync Across DevicesConnected Experiences
Deployment Flexibility
Simpler to Manage
Shell connects global teams more easily
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“With Skype for Business, I can just click on the name of the person I want to call…It doesn’t matter where they are; it’s always the same phone number. People are much easier to reach because their connection travels with them.”
— Rob Bendig, Lead Network Services Architect at Shell
Cust
om
er
Evid
ence
Presence indicators improve collaboration across time zones
SolutionThe Boeing Company is the world’s leading aerospace company and the largest manufacturer of commercial jetliners and military aircraft. Boeing’s global teams depend on effective communication to build some of the world’s most complex products.
Benefits Improved knowledge sharing Reduced conferencing costs
“We will often federate with a supplier so they can easily interact with our engineering teams. This has helped to speed development of parts and reduce costs.”
— Dean Sepstrup, Product Manager, Boeing
Assembly and Design Collaboration- Customer Success
Lync helps support bank’s flexible workplace
16
Cust
om
er
Evid
ence
UniCredit plans Lync-Skype connectivity for client-specialist connections
“The Lync deployment has been a huge success….We have also reduced our travel through the use of desktop sharing and conferencing. Assuming that Lync helps avoid only 10 percent of our annual travel cost of more than €100 million [US$133 million], Lync has already saved the bank millions of euros every year.”
— Stephan Gerold, Head of eCollaboration Solutions Team, UniCredit Business Integrated Solutions
Skype for Business
Full (yet enhanced) Lync feature set Design inspired by Skype
Server, hybrid, and cloud Enterprise grade
New Skype for Business client
Simpler adoption based on familiarity, without compromising on features
Skype look-and-feelFamiliar Skype colors and icons, minimum chrome
Full Lync feature setPlus Call via work for PBX phone interoperability
Cross Platform supportWindows delivered first; followed by Android, iOS, browser and MacPlus consistent Conversation History across devices
Connectivity to Skype user networkIM, presence audio and video
Plus Skype ID and MSA support with directory search
Skype for Business Server 2015
Significant availability, manageability, and functional enhancements over Lync Server 2013
Full Lync Server 2013 feature support, plus
SQL Server Always On support
Higher performance and stability with Windows Server 2012 and Windows Fabric 3.x
Native video interoperability service for VTCs
Call via work for PBX phone interoperability
Hybrid scenarios with Office 365 including future auditorium style meeting support
Same hardware profile as Lync Server 2013 for easier upgrade
Skype for Business – Improvements
Chat and presence reliabilityMobility Improvements
Conferencing Reliability
Manageability Improvements
Call via Work
Response Group Service
SILK Client
Call Quality Dashboards
Skype for Business Online
Flexibility to migrate some or all communications to Office 365 over timeMeetings, IM and presence todayAudio, video, and web conferencing
Connectivity to Skype user network
Security, Compliance, and ControlAzure Active Directory and eDiscovery support
Office 365 admin portal and Remote Power Shell
Rapid Deployment and AdoptionOffice 365 Fast Track program inclusionImproved reporting including end user activity
Native PSTN connectivity later in 2015Including enterprise voice features over time
Exchange Online
SharePointOnline
Single Global
Platform Skype forBusinessOnline
@cisilion #CisilionCollaboration
Demos and Hands-on
Group 1: Technology Update then Innovation Centre