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  • Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

    800 553-NETS (6387) Fax: 408 527-0883

    Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Hardware Installation Guide

    Text Part Number: OL-15959-01

    http://www.cisco.com

  • THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

    THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

    The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

    The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

    Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.

    You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

    • Turn the television or radio antenna until the interference stops.

    • Move the equipment to one side or the other of the television or radio.

    • Move the equipment farther away from the television or radio.

    • Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)

    Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

    The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

    NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

    IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

    Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Hardware Installation Guide Copyright © 2008-2013 Cisco Systems, Inc. All rights reserved.

    http://www.cisco.com/go/trademarks

  • Cisco VG202, Cisco VG202XM, OL-15959-01

    C O N T E N T S

    Preface v

    Audience v

    Documentation Conventions v

    Accessibility vi

    Related Documentation vi

    Obtaining Documentation and Submitting a Service Request vii

    Safety Warnings vii Warning Definition vii

    C H A P T E R 1 Overview of the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways 1-1

    Overview 1-1

    Physical Description 1-2 Front Panel Description 1-2 Back Panel Description 1-3 LEDs 1-4 Product Serial Number Location 1-5

    Port Numbering Conventions 1-6

    Interfaces and Service Capabilities 1-6

    Software Elements 1-7 Operating System 1-7 Configuration Connections 1-7

    Memory 1-8

    Hardware and Electrical Specifications 1-8

    Chassis Grounding 1-8

    Voice Gateway Deployment 1-9

    C H A P T E R 2 Planning Your Installation 2-1

    Location and Mounting Requirements 2-1 About Mounting Location Requirements 2-1 Access to the Chassis 2-1 Power Source 2-2 Temperature Control and Ventilation 2-2

    iii Cisco VG204, and Cisco VG204XM Voice Gateways Hardware Installation Guide

  • Contents

    Temperature Control 2-2 Ventilation for Wall Mounting 2-2 Ventilation for Desktop Mounting 2-2

    Distance Limitations for Interface Cables 2-2 Fast Ethernet Maximum Distance 2-3 FXS Analog Voice Port Maximum Distance 2-3 Interference Considerations 2-3

    C H A P T E R 3 Installing the Voice Gateway 3-1

    Safety Recommendations 3-1 Maintaining Safety with Electricity 3-1 General Safety Practices 3-2 Safety Tips 3-2 Preventing Electrostatic Discharge Damage 3-2

    Site Log 3-3

    Installation Checklist 3-3

    Mounting Tools and Equipment 3-4

    Unpacking and Inspection 3-4

    Mounting the Chassis onto a Wall 3-5

    Setting the Chassis on a Desktop 3-7

    Installing the Ground Connection 3-7

    Connecting Cables 3-9 Warnings 3-9 Connecting Input Power to the Chassis 3-10 Connecting a Terminal or PC to the Console Port 3-10 Connecting an FXS Line 3-11

    C H A P T E R 4 Powering On the Voice Gateway and Performing the Initial Configuration 4-1

    Powering On the Voice Gateway 4-1

    Performing the Initial Configuration 4-2 Using the Cisco IOS CLI to Configure the Voice Gateway 4-2 Using the setup Command to Configure the Voice Gateway 4-3 Verifying and Saving Your Configuration 4-5

    Troubleshooting 4-6

    I N D E X

    iv Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Hardware Installation Guide

    OL-15959-01

  • Preface

    • Audience, page v

    • Documentation Conventions, page v

    • Accessibility, page vi

    • Related Documentation, page vi

    • Obtaining Documentation and Submitting a Service Request, page vii

    • Safety Warnings, page vii

    Audience This document is designed for administrators who have some experience installing networking equipment such as routers, servers, and switches. You should be familiar with networks, telephony equipment, electronic circuitry, and wiring practices, and you must have experience as an electronic or electromechanical technician.

    Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030

    Documentation Conventions Table 1 Documentation Conventions

    Convention Description

    boldface font Commands and keywords.

    italic font Variables for which you supply values.

    [ ] Keywords or arguments that appear within square brackets are optional.

    {x | y | z} A choice of required keywords appears in braces separated by vertical bars. You must select one.

    screen font Examples of information displayed on the screen.

    boldface screen

    font

    Examples of information you must enter.

    v Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Hardware Installation Guide

    OL-15959-01

  • Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this publication.

    Timesaver Means the described action saves time. You can save time by performing the action described in the par