Cisco Unified Communications Manager Configuration ...1-10 Chapter 1 Cisco Unified Communications...
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Cisco Unified Communications Manager InstallatiOL-13676-04
C H A P T E R 1
Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Release 1.5Revised: February 25, 2009, OL-13676-04First Published: November 27, 2006
IntroductionThe following sections explain how to use Cisco Unified Communications Manager (Unified CM) to configure a Cisco TelePresence device:
• Overview, page 1-9
Prerequisites, page 1-10
Logging into the Unified CM Administrator Program, page 1-11
Adding the Cisco TelePresence Device, page 1-11
Configuring a Cisco TelePresence Device, page 1-12
Configuring Phone Security Profile Information, page 1-29
Assigning a Directory Number to the Cisco TelePresence Device, page 1-36
Configuring a Cisco Unified IP Phone 7970/7975, page 1-38
Assigning a Directory Number for the Shared-Line Cisco IP Phone, page 1-44
OverviewYou use Unified CM customized with an options file to configure support for the Cisco TelePresence system (CTS). Perform the following tasks to configure this support:
Log into the Unified CM Administration application. You must use Unified CM version 6.0.1, or later.
Add the Cisco TelePresence device pack to Unified CM. The device pack adds functionality to Cisco Unified Communications Manager so that you can create a Cisco TelePresence device.
Create a Cisco TelePresence device. This task allows you to register the Cisco TelePresence device as a Cisco Unified IP Phone.
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Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Prerequisites
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• Create a Cisco Unified IP Phone 7970/7975 device type. You must do this task manually; you must not use auto registration.
• Assign the same directory number that is assigned to the Cisco TelePresence device to the Cisco Unified IP Phone 7970/7975.
PrerequisitesBefore starting the tasks in this chapter, make sure that the following conditions are met or that you understand the following information:
• Unified CM is running and using version 6.0.1 or later software; if you want to use the new enhanced Ciscot TelePresence System Phone User Interface, you must use Unified CM Release 7.0.1 or greater.
Unified CM is running in nonsecure mode; if you want to run in.
The Cisco TelePresence device is running version 1.5 or later software.
The Cisco TelePresence device name in Unified CM follows this format: the characters “SEP” followed by the device MAC address. DHCP is required; assign the hostname so that it is resolvable by Domain Name System (DNS).
Each Cisco TelePresence/IP phone combination takes 11 units of the Unified CM unit license—5 units for the Cisco Unified IP Phone 7970 and 6 units for the Cisco TelePresence unit.
MAC Addresses
Cisco Unified IP phone device configuration. When entering the MAC address in Unified CM fields, do not use spaces or dashes, and do not include any other characters that may precede the MAC address on the label.
Additional Information
• Installing Cisco Unified Communications Manager 6.0(1)
Installing Cisco Unified Communications Manager, Release 6.1(1)
Installing Cisco Unified Communications Manager Release 7.0(1)
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Logging into the Unified CM Administrator Program
Logging into the Unified CM Administrator Program
Step 1
Step 2
https://CCM-server-name
CCM-server-name
Cisco Unified Communications Manager Administration NavigationGo
Adding the Cisco TelePresence Device
For Unified CM 6.0 and higher, the following device packs are available:
• 6.0.1.2135-1 (built April 8, 2008)
• 6.1.1.2112-1 (built April 7, 2008)
• 6.1.2.1000-3 (built April 8, 2008)
Note New device types are not available in Unified CM 5.x.
To install the device:
Step 1 At the Cisco IPT Platform Administration window, choose Software Installation/Upgrade
Cisco IP Telephony Platform Administration Guide for Cisco Unified MobilityManager, Release 1.2 http://www.cisco.com/en/US/docs/voice_ip_comm/cumm/1_2/english/administration/platform/guide/plat1_2.html
Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring a Cisco TelePresence Device
Step 2
Step 3 Next Options/Upgrades
Next
Save
Add a New Phone as a Cisco TelePresence Device
Step 1 Device > Phone
Add New Add a New Phone
Add a New Phone Phone Type Cisco TelePresence
Next Phone Configuration
Configure the Cisco TelePresence Device
Step 1
Device Information
Step 2
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Retry Video Call as Audio
Ignore Presentation Indicators
Allow Control of Device from CTI
Protocol Specific Information
Step 4
Table 1-1 Cisco TelePresence Device Information
Field Required? Setting
Leave field as <Any>.
Media Resource Group List — Leave field as <None>.
Location Yes Hub_None
User Locale — Leave field as <None>.
Network Locale — Leave field as <None>.
Owner User ID — Leave field as <None>.
Phone Load Name — Specify required version of Cisco TelePresence System if no device default is set.
Table 1-2 Cisco TelePresence Protocol-Specific Information
CallManager Security Guide
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Media Termination Point Required:
Unattended Port:
Certification Authority Proxy Function (CAPF) Information
Step 6
Note
MLPP Information
Step 7 MLPP Domain
Product Specific Configuration Layout
Step 8
Cisco TelePresence Protocol-Specific Information (continued)
Table 1-3 Cisco TelePresence CAPF Information
Key Size (Bits) — Leave this field unchanged.
Operation Completes By — Leave this field unchanged.
Table 1-4 CTS 500 Product-Specific Information
Description
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Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring a Cisco TelePresence Device
Note
Note
Quality (per Display) Yes Bandwidth used by the system. Higher bandwidth increases video quality, but may also cause packets to be dropped and video to be interrupted.
Default is Highest Detail, Best Motion; choices include:
Highest Detail, Best Motion: 1080p
Highest Detail, Better Motion: 1080p
Highest Detail, Good Motion: 1080p
High Detail, Best Motion: 720p
High Detail, Better Motion: 720p
High Detail, Good Motion: 720p
Days Display Not Active Yes Specifies the days of the week that the Cisco TelePresence system display remains off by default. Choices are Monday through Sunday; to select multiple days, hold down the Control key.
Default: Sunday
This feature is only available on Cisco Unified Communications Manager 5.1.2 and later.
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Projector/Display
None
Default: None
This parameter must correctly reflect how your system is configured. Otherwise, the discrepancy will cause CTS to function improperly.
Lights Yes Defines how the lights operate in a CTS conference room. The choices are:
On with calls only
On with display settings
On all the time
Default: On with calls only
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Table 1-6 CTS 3000 Product-Specific Information
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Table 1-6 CTS 3000 Product-Specific Information (continued)
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Table 1-7 CTS 3200 Product-Specific Information
Table 1-6 CTS 3000 Product-Specific Information (continued)
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Table 1-7 CTS 3200 Product-Specific Information (continued)
Table 1-7 CTS 3200 Product-Specific Information (continued)
Optional Hardware
Step 9
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• A/V Expansion Box
• Auxiliary Control Unit
Note This parameter must correctly reflect how your system is configured. Otherwise, the discrepancy will cause CTS to function improperly.
Note See Table 1-4 for default settings. Some check boxes will not appear for some device types.
Auxiliary Control Unit
Step 10
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Note
Dial Plan Information
Step 11
Directory Number
Step 12
Table 1-8 Cisco TelePresence Dial Plan Information
Field Required? Description
Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring a Cisco TelePresence Device
Global Location
Step 13
Secure Shell Information
Step 14
Table 1-9 Cisco TelePresence Directory Number
Table 1-10 Cisco TelePresence Global Location
Indicates the site’s latitude. The format for this field is as follows: dd mm ss P
dd: Degrees. Allowed values are 0 to 89.
mm: Minutes. Allowed values are 0 to 59.
ss: Seconds (optional). Allowed values are 0 to 59.
P: Direction. Allowed values are N (north) or S (south).
Maximum field length is 15 characters.
Longitude — Indicates the site’s longitude. The format for this field is as follows: ddd mm ss P
ddd: Degrees. Allowed values are 0 to 179.
mm: Minutes. Allowed values are 0 to 59.
ss: Seconds (optional). Allowed values are 0 to 59.
P: Direction. Allowed values are E (east) or W (west).
Maximum field length is 15 characters.
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Use information in Table 1-12 to provide Simple Network Management Protocol (SNMP) configuration parameters required for accessing the SNMP server associated with the Cisco TelePresence device.
All SNMP fields are now marked to reflect the applicable SNMP version.
Table 1-11 Cisco TelePresence Secure Shell Settings
Table 1-12 Cisco TelePresence SNMP Configuration Parameters
SNMP Trap Receive Parameters
Step 16
Note
Write*Yes SNMP community strings authenticate access to MIB
objects and function as embedded passwords. Read-write gives read and write access to authorized management stations to all objects in the MIB, but does not allow access to the community strings.
Default: readwrite
Cisco TelePresence SNMP Trap Receiver Parameters
No Authentication, No Privacy
Save
Configuring Phone Security Profile Information
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MD5
Field Required? Setting
Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring Phone Security Profile Information
Add a New Phone Security Profile for CTS
Step 1
Step 2
Step 3
Step 4
Step 5
Configure the Phone Security Profile
Step 1
SIP Phone Security Profile Information
Step 2
Field Required Setting
Tip
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Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring Phone Security Profile Information
Note
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Field Required Setting
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Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring Phone Security Profile Information
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• TCP + UDP-Choose this option if you want to use a combination of TCP and UDP. This option does not provide any security.
When Device Security Mode is Authenticated or Encrypted, TLS specifies the Transport Type. TLS provides signaling integrity, device authentication, and signaling encryption (encrypted mode only) for SIP phones.
If Device Security Mode cannot be configured in the profile, the transport type specifies UDP.
Enable Digest Authentication — If you check this check box, Cisco Unified CallManager challenges all SIP requests from the phone.
Digest authentication does not provide device authentication, integrity, or confidentiality. Choose a security mode of authenticated or encrypted to use these features.
Field Required Setting
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Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring Phone Security Profile Information
Phone Security Profile CAPF Information
Step 3 Use the information in Table 1-15 to enter Phone Security Profile CAPF Information.
TFTP Encrypted Config — When this check box is checked, Cisco Unified CallManager encrypts phone downloads from the TFTP server. This option exists for Cisco phones only.
Tip Cisco recommends that you enable this option and configure a symmetric key to secure digest credentials and administrative passwords.
Exclude Digest Credentials in Configuration File
— When this check box is checked, Cisco Unified CallManager omits digest credentials in phone downloads from the TFTP server. This option exists for Cisco Unified IP SIP Phone models 7905, 7912, 7940, and 7960 only.
Field Required Setting
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Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring Phone Security Profile Information
Field Required Setting
Authentication Mode Yes This field allows you to choose the authentication method that the phone uses during the CAPF certificate operation. This option exists for Cisco phones only. From the drop-down list box, choose one of the following options:
• By Authentication String: Installs/upgrades or troubleshoots a locally significant certificate only when the user enters the CAPF authentication string on the phone.
• By Null String: Installs/upgrades or troubleshoots a locally significant certificate without user intervention.
This option provides no security; Cisco strongly recommends that you choose this option only for closed, secure environments.
• By Existing Certificate (Precedence to LSC): Installs/upgrades or troubleshoots a locally significant certificate if a manufacture-installed certificate (MIC) or locally significant certificate (LSC) exists in the phone. If a LSC exists in the phone, authentication occurs via the LSC, regardless whether a MIC exists in the phone. If a LSC does not exist in the phone, but a MIC does exist, authentication occurs via the MIC.
Before you choose this option, verify that a certificate exists in the phone. If you choose this option and no certificate exists in the phone, the operation fails.
• By Existing Certificate (Precedence to MIC): Installs/upgrades or troubleshoots a locally significant certificate if a LSC or MIC exists in the phone. If a MIC exists in the phone, authentication occurs via the MIC, regardless whether a LSC exists in the phone. If a LSC exists in the phone, but a MIC does not exist, authentication occurs via the LSC.
Before you choose this option, verify that a certificate exists in the phone. If you choose this option and no certificate exists in the phone, the operation fails.
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Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring Phone Security Profile Information
Parameters used in Phone
Step 4 Use the information in Table 1-15 to enter Phone Security Profile CAPF Information.
Key Size (Bits) Yes For this setting that is used for CAPF, choose the key size for the certificate from the drop-down list box. The default setting equals 1024. Other options include 512 and 2048.
If you choose a higher key size than the default setting, the phones take longer to generate the entropy that is required to generate the keys. Key generation, which is set at low priority, allows the phone to function while the action occurs. Depending on the phone model, you may notice that key generation takes up to 30 or more minutes to complete.
Note The CAPF settings that are configured in the Phone Security Profile window interact with the CAPF parameters that are configured in the Phone Configuration window (see Configuration Tips for Phone Security Profiles, in this section for more details). Refer to the Cisco Unified CallManager Administration Guide for information about configuring these settings on the Phone Configuration window.
Field Required Setting
Parameter Used in Phone Field
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Assigning a Directory Number to the Cisco TelePresence Device
Assigning a Directory Number to the Cisco TelePresence Device
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Configure the Access Directory Number
Step 1
Find and List Phones
Note Device Nameis not empty Find
Find
Step 2 Association Information
Step 3 Line [1] - Add a new DN Directory Number Configuration
X
Call Forward and Call Pickup Settings
Step 4
MLPP Alternate Party Settings
Step 5
Line 1 on Device X
Multiple Call/Call Waiting Settings on Device
Step 7
Forwarded Call Information Display on Device
Step 8
Step 9
Field Required? Setting
Cisco TelePresence Device Multiple Call/Call Waiting Settings
Configuring a Cisco Unified IP Phone 7970/7975
Configuring a Cisco Unified IP Phone 7970/7975
Cisco TelePresence System Administrator’s Guide
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Add a New Phone
Step 1
Step 2
Step 3 Cisco 7970 Next
Device SIP
Next Phone Configuration
Configure for Cisco Unified IP Phone 7970/7975
Step 1
Device Information
Step 2
Field Required? Setting
Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring a Cisco Unified IP Phone 7970/7975
Step 3
• Ignore Presentation Indicators (internal calls only):
Allow Control of Device from CTI:
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Protocol Specific Information
Media Termination Point Required
Unattended Port:
Require DTMF Reception:
External Data Locations Information
Step 6
server hostname: IP address:
Cisco Unified IP Phone 7970 External Data Location Settings
Disable Speakerphone:
Disable Speakerphone and Headset:
PC Port:
Settings Access:
Save
Configure Cisco Unified Ip Phone 7970/7975 for the Cisco TelePresence Enhanced Phone User Interface (MIDlets)
Step 1
Device Information
Step 2
Field Required? Setting
Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring a Cisco Unified IP Phone 7970/7975
Step 3
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Protocol Specific Information
Step 4
Step 5
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External Data Locations Information
Step 6
Note
Field Required? Setting
Field Required? Setting
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Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring a Cisco Unified IP Phone 7970/7975
Note
Extension Information
Step 7
Certification Authority Proxy Function (CAPF) Information
Step 8
MLPP Information
Step 9
Secure Shell Information
Step 10
Product Specific Configuration Layout
Step 11
•
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Step 12
Field Required? Setting
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Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Assigning a Directory Number for the Shared-Line Cisco IP Phone
Assigning a Directory Number for the Shared-Line Cisco IP Phone
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Add a New Directory Number
Step 1
Step 2
Step 3
Note
Configure the Directory Number for the Shared Line
Directory Number Information
Step 1
Field Required? Setting
Note
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Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Assigning a Directory Number for the Shared-Line Cisco IP Phone
Step 2
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Directory Number Settings
Step 3
Call Forward and Call Pickup Settings
Step 4
MLPP Information
Step 5
Line 1 on Device
Step 6
Multiple Call/Call Waiting Settings on Device
Step 7
Forwarded Call Information Display on Device
Step 8
Step 9
Field Required? Setting
Field Required? Setting
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Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Assigning a Directory Number for the Shared-Line Cisco IP Phone
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