Cisco TechWatch Report Mar2013

7/28/2019 Cisco TechWatch Report Mar2013

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1Cisco TechWatch: March 2013 2013 Cisco Systems, Inc. All rights reserved.

Cisco TechWatchMarch 2013


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Contents

3

4

6

8

10

1215

16

Foreword by Ian Foddering

Executive Summary

Strategic Priorities and Challenges

Impact o Technology and Investment

Tech Review and Spend

Next Generation WorkspaceMoving Forward with Next Generation Workspace

Conclusion

2013 Cisco Systems, Inc. All rights reserved. 2Cisco TechWatch: March 2013


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Foreword

In the uture, the growth and convergenceo people, process, data, and things on theInternet will make networked connectionsmore relevant and valuable than ever be ore,creating unprecedented opportunities orcountries, businesses, and individuals.

The intelligent network listens, learns, andresponds with open inter aces or greatersecurity, simplicity, reliability, and innovation

at a scale like never be ore.

But today, more than 99% o things in thephysical world are unconnected. We are atthe start o an exciting journey that still has along way to go.

Indeed, i we look at the state o playamongst many o the UK and Irelands SMEand enterprise organisations we see anIT environment and in rastructure acingincreasing complexity and ill-prepared or thebenefts which greater connectivity brings.

Todays IT and business leaders recognisethat technology disrupts the market andcreates new opportunities. They know thatnow is the time to seize those opportunitiesand they know that i they dont do it, someoneelse will. But to ully realise this opportunitythey must bridge the impasse betweenmaintaining current systems which preservethe status quo, and seeking IT solutions thatenable innovation, greater productivity and

acilitate new ways o working.

Now is the time to ask, How can all thisconnectivity help me grow my business,deliver better services and experiences, andopen up new possibilities?

TechWatch 2013 is about identi ying thetechnology trends and business issueswhich exist now and fnding a way to bringclarity to those challenges. Cisco pridesitsel on being a strategic partner who

understands the needs o businessesand who can guide organisations throughchange, helping them solve todays businessproblems and shape their organisation orthe uture.

Amazing things will happen and amazingexperiences will be created as new people,process, data, and things join and interact onthe Internet o Everything.

Thank you or your interest in CiscoTechWatch. Please eel ree to ollow me onTwitter @i odderi and provide any eedback or thoughts you may have on this report.

Ian FodderingCTOCisco UKI


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Figure A: Increasing complexity2013 marks the beginning of a new chapter at theintersection between business and technology.Businesses, both big and small, are increasingly becomingexposed to a variety o macro trends a ecting the techworld. Current trends such as Bring Your Own Device(BYOD), cloud computing and big data, along withcontinuing advances in social media, have seen end usersbecoming increasingly demanding with the experiencesthey expect to receive. Not only do organisations haveto care ully manage these growing trends, but with thecontinuing recession, there remains the need to balanceinvestment against cost-cutting.

In order to better understand how businesses areresponding to these macro trends, Cisco commissionedindependent research amongst enterprises and SMEsin the UK and Ireland to ully establish the challengesand impact these trends present. The research ollows asimilar TechWatch study conducted at the end o 2011amongst enterprises only. Not only are the emergingtrends applying pressure on network per ormance, butwith networks becoming increasingly decentralised,concerns over data security and management are

becoming more evident.

The research fnds that in addressing such complexity,businesses are looking to get back to basics, prioritisingthe re-evaluation o their IT in rastructure. Three keypillars emerge, with an underlying ocus on network per ormance:

l Simplicity: removing unnecessary complexityl Protection: securing the network and company

assetsl Change & Growth: making IT investments to stay

ahead and improve competitiveness

Some highlights rom the research include:

Strategic Priorities and Challengesl Network per ormance (51%) and increased security

threats (48% enterprises, 44% SMEs) are the mostsignifcant challenges acing businesses over thenext 12 months

l A ter reducing overall IT costs (60%, 56%), improvingIT security (60%, 55%) and maintaining or improvingIT in rastructure (56%) are the main priorities over thecoming 12 months

Impact of Technology Investmentl Businesses are split in their approach to

communications investment: 58% are proactive andlike to stay ahead, whereas 42% are reactive andonly make investments when orced. Enterprises are

more likely to be proactive (62%) than SMEs (54%)l A ter improving the customer experience (58%,

60%), technology is having a substantial impact oncompanies by enabling better collaboration (54%,55%) and exible working (55%, 48%)

Executive Summary

Research Methodology500 online interviews were conducted with IT decision

makers in companies in UK and Ireland during December2012. Hal o interviews were conducted with SMEs(10-100 employees) and hal were conducted withenterprises (1000+ employees).

Research conducted by Loudhouse, an independentresearch agency based in London.

BYOD, Cloud, Social Media, UserExperience Demands, Big Data + othersOngoing Recession

Complexity

Back to basics major ocus on network per ormance3 key pillars: Simplicity, Protect, Change & Grow


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Tech Review and Spendl Organisations are likely to have reviewed, or are planning

to review, operational simplicity (89%) and operationalsavings (87%)

l In terms o technology investment, enterprises are morelikely to have deployed collaborative so tware (79%)and network per ormance management (78%), but bothenterprises and SMEs have prioritised the investment oremote access technology (78% and 77% respectively)

Next Generation Workspacel Within the next 3 years, 76% o companies think

operations in their organisation will be structured on thebasis o the most e fcient use o skills and resources,regardless o where they are located 15% (1 in 7) saythis is already happening

l Businesses are supporting their distributed work environment by providing remote access to email, (62%,71%) mobile equipment (57%, 55%) and access tocorporate servers (50%, 48%)

l Improved employee productivity (44%, 50%), reducedcost (48%, 44%) and improved employee engagement(40%, 42%) are seen as the biggest benefts o a more

distributed work environmentl However, managing a diverse range o technologies and

devices (38%, 42%), the cost o collaboration (36%, 40%)and di fculties in governance and control (40%, 34%) aresome o the biggest challenges presented by a moredistributed work environment

l

83% o SMEs think it would be use ul (33% say veryuse ul) to be able to centrally manage their network in rastructure (including wif, switching, security andmobile device management) rom the cloud

Enterprises and SMEs hold similar attitudes to thechallenges they ace with regard to technology in 2013.Key distinctions between the two groups are shown below:

Enterprise vs. SMEs: Highlightsl Approach to communications investment: Enterprises

are more likely to be proactive (62%), making investmentsto stay ahead, compared to SMEs (54%). By way ocontrast, SMEs are more reactive (46% compared to 38%amongst enterprises), only making investments when

orced tol Deployment o technologies: Enterprises are more

likely to deploy or extend over a range o technologies,notably business analytics applications (77% amongstenterprises compared to 52% amongst SMEs), unifedcommunications technology (76% vs. 53%) andvirtualised servers (76% vs. 56%)

l Supporting distributed work environments: Enterprises

go slightly urther in supporting a more distributedworking environment: In doing so, they are more likelyto provide corporate intranet (54% compared to 33%amongst SMEs) and video con erencing (47% vs. 32%)

l Approach to adopting technologies: When it comesto adopting technology to support a distributed work

environment, enterprises show slightly more venture,with 36% o enterprises wanting to lead the waycompared to 16% amongst SMEs. By contrast, SMEsare slightly more hesitant with 71% adopting newtechnologies once proven, compared to 55% amongstenterprises.

The Next Generation Workspace is a key theme emergingrom the research amongst both enterprises and SMEs

alike, where companies unshackle themselves rom therestrictions o location and embrace the opportunitiesthat mobile devices and on-demand IT applicationsand services a ord. Within the next three years, it isexpected that the majority o companies will structuretheir businesses based on the most e fcient use oskills and resources, regardless o where they arelocated. Consequently, work environments will becomeincreasingly distributed, allowing networks to ully develop,and end users to become increasingly connected.

We are now entering the era o Internet o Everythingand the bringing together o people, process, data andthings to make networked connections more relevant and

valuable than ever. Forward looking businesses will bebeginning to prepare or what is to come, identi ying thepotential benefts and risks.

Executive Summary


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Network per ormance

Enterprise2011

Transition to SaaS/cloud ser vices

Mobile/remote working/devices

Transition rom client/server tonetwork delivery model

Increased security threats/costs

Enabling social media as aproductivity tool

End user productivity

Transition to unifed comms

in rastructure

Website unctionality/internetpresence

Environmental regulations/compliance

Di fculties in identi ying costsaving opportunities

Outsourced/SLA accountability

None o the above

51%

30%

43%

25%

41%

34%

44%

20%

50%

26%

35%

19%

9%

51% 36%

23%

32%

38%

21%

19%

41%

51%

37%

22%

17%

25%

39%

46%

31%

48%

36%

45%

32%

40%

39%

41%

30%

8%

The consumerisation o IT has created a variety o benefts or employees andbusinesses alike. Popular trends such as Bring Your Own Device (BYOD) have allowedemployees to be both exible and productive in the way they work. However, whilstthese advantages are well known, increasing demands rom end users, coupled withgrowing trends such as cloud computing and big data, have placed unprecedentedpressure on networks within todays organisations. Such is the signifcance o theproblem, that over hal o enterprises (51%) cite network per ormance as a keychallenge a ecting IT over the next 12 months (see fg. 1 ), a rise rom 36% in 2011.This concern is also mirrored by SMEs (51%).

As these trends continue to take shape, so do the security implications surroundingthem. Just under hal o enterprise organisations (48%, a slight rise rom 41% in 2011)and 44% o SMEs believe that increased security threats are a signifcant challenge

or their company. Whilst businesses enjoy the benefts o user empowerment, suchreedom can leave network de ences exposed to unknown threats, and consequently,

managing these risks is an impor tant task or organisations.

How do organisations best manage user empowerment and the associated risks?Under hal (46%) o enterprises (compared to 51% in 2011) and 43% o SMEs seeremote working as a challenge in itsel , and this poses the question o how it can bee ectively integrated into their business. Yet, with all technology trends, companiesmust understand how they can be harnessed and used e ectively or their business 45% o enterprises, a rise rom 32% rom 2011, and 44% o SMEs see end user

productivity as a particular challenge over the coming 12 months.


Figure 1: Signifcant challenges a ecting IT

Enterprise

SME


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As organisations grapple with this new ound complexity, so they are reassessingtheir IT investments and in rastructure. In the midst o a continuing recession, reducingoverall IT costs is the most important priority or both enterprises and SMEs (60% and56% respectively, see fg. 2 ). Yet, in light o the challenges this presents, organisationshave shi ted their priorities over the last year. With an increasing number o accesspoints to a companys network and in ormation assets, IT security is becoming a morepressing concern 60% o enterprises (55% o SMEs) aim to improve their IT securityover the coming 12 months, an increase rom 39% in 2011.

As these trends gather pace and begin to impact organisational productivity andcompetitiveness, businesses can no longer rely on out-dated systems and processes.More than hal (56%) intend to maintain or improve their IT in rastructure this year,up rom 45% in 2011. Rather than shelter rom the tech storm, it seems that manybusinesses are looking to embrace change and grow.

One o the biggest changes rom 2011 is the recognition o skills development andrecruitment. Given the medias interest in the IT skills shortage and divide, the ocuson this area is likely to increase in 2013.

60% o enterprises (55% oSMEs) aim to improvetheir IT security overthe coming 12 months.

Reducing overall IT costs

Skills development/recruitment

Improving company per ormance

Outsourcing

Improving IT security

Regulatory compliance

Improving IT/business a gility

Other

Maintaining or improving ITin rastructure

Reducing IT energy consumption

Improving IT/business alignment

None o the above

56%

40%

56%

21%

55%

37%

41%

56%

33%

35%

8%

60% 66%

45%

50%

20%

24%

39%

42%

46%

31%

21%

46%

47%

31%

60%

46%

49%

1%

56%

44%

51%

5%

Figure 2: Main IT priorities over next 12 months


Enterprise2011

Enterprise

SME


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There are broadly two overarching attitudes towards communication investmentamongst UK and Irish businesses; those who treat it as an opportunity or thosewho treat it as a threat. Over hal (58%) o companies are proactive when it comesto investing in their communications in rastructure (see fg. 3 ), making investmentsin order to stay ahead o the competition. By way o contrast, 42% o companiesare reactive and tend to only make investment decisions when orced to. Althougha mixture o enterprises and SMEs exists in both groups, proactive organisationsare more likely to consist o enterprises (62% compared to 52% o SMEs), whilstreactive companies are more likely to be made up o SMEs (46% compared to 38%o enterprises). Available budgets and resources will clearly have an impact on howa company views technology investment. SMEs may have the appetite to be moreproactive, but may also lack resources to do so.

Across both enterprises and SMEs, however, technology investment is having aconsiderable impact on overall business per ormance. As social media continuesto evolve and payment methods develop, the way companies engage andinteract with their customers continues to progress. Tech investment has had asubstantial impact on the way small and big organisations do business, with 58% oenterprises and 60% o SMEs (see fg. 4 ), claiming this has improved the customerexperience within their company.


Figure 3: Approach to communications investment

SME: 46%Enterprise: 38%

SME: 54%Enterprise: 62%

Reactive Making investmentswhen orced42%

Proactive Making investments

to stay ahead58%


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However, technology investment has gone urther, refning business operationsand redefning how end users work together. The continued evolution o BYOD,cloud computing and social media has created a plat orm or companies towork together and collaborate more easily (54% amongst enterprises and 55%amongst SMEs) whilst also acilitating exible and mobile working (55% and 48%respectively) (see fg. 4 ).

Technologys main virtue, it appears, is its ability to create reedom in theworkplace, break-down internal barriers and allow businesses to co-operatee ectively and e fciently.

Improve the customer experience

Providing better risk awareness/improve decision making

Enabling us to standardiseprocesses across the business

None o the above

Enabling us to work together/collaborate more easily

Improving delivery/logistics/supply chain

Providing better insight intocustomers

Facilitating exible/mobile working

Greater agility/able to enternew market or bring products tomarket quickly

Enabling us to develop onlineservices/applications more easily

60%

40%

47%

8%

55%

40%

47%

48%

36%

41%

58%

46%

51%

7%

54%

44%

43%

55%

43%

44%

Figure 4: Areas in which technology investment is having an impact


Enterprise

SME


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As the pressure on IT in rastructure continues to increase and diversi y, organisationsare having to review their network provision in order to adapt appropriately. Yet, ratherthan adding measures to tackle the problem, it appears that ease and simplicity arethe watchwords or technology strategy as 2013 gets underway. Nearly 9 in 10 (89%)companies have either reviewed or plan to review operational simplicity (see fg. 5 ),with a urther 87% doing the same with operational savings. Proactive investors aremore likely to have reviewed all aspects o their network provisions compared toreactive investors, most notably reviewing their exibility in how networks are used andoperated (44% compared to 30% amongst reactive investors).

Interestingly, in the pursuit o simplicity and ease, companies allocate a largerpercentage o their IT budget to maintaining their existing in rastructure, rather thaninstalling new technologies. Just under hal (47%) o their budget was spent onmaintaining their existing assets and in rastructure. A urther 30% was distributedto improve existing assets and in rastructure, with 23% spent on deploying newtechnologies. This is in line with the fndings amongst enterprises a year ago. Balancingthe need to evolve against cost constraints clearly remains a challenge or businesses.


Figure 5: Review o aspects o network provision

Have Reviewed Plan to review No Plan to Review

42%

37 %

33%

38 %

34 %

35 %

32%

31%

47%

47%

41%

44%

44%

43%

47%

12%

11%

17%

26%

18%

22%

22%

21%

Operational savings

Operational simplicity

In rastructure savings

Uptime

Flexibility in how network used/operated

Visibility into network, computingand storage resources

IT agility ability to deploy newapplications quickly

Management o virtual networking,computing and storage resources

57%

Nearly

9 in 10 companies have eitherreviewed or plan to reviewoperational simplicity.


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When it comes to the deployment o technologies, enterprises take a lead overSMEs (see fg. 6 ). Amongst enterprises, collaboration o so tware (79%) and network per ormance management (78%) are both technologies which are the most likelyto be deployed or extended within their organisation, a pattern somewhat similar to2011. Such investment, again, highlights the commitment o companies to strengthentheir networks to enable better collaboration via a host o di erent technologies andbusiness models now available. However, both enterprises and SMEs intend to equallydeploy remote access technology (78% and 77% respectively) over the coming 12months, suggesting that when it comes to technology to support the growing BYODtrend, the gap between enterprises and SMEs closes signifcantly.

One area where there has been a lot o discussion recently has been So tware DefnedNetworking (SDN). The application driven nature o SDN allows or greater exibility,innovation, dynamism and scale in networks, making SDNs particularly suitable to datacentre and cloud environments. Interest in SDNs appears quite high with more than60% interested in investing in this area. However, given the in ancy o SDNs, this fgurelikely re ects signifcant con usion in the market around this technology shi t.


Figure 6: Deployment o technologies (% planning to deploy/extend over next12 months)

Remote access technology

Business analytics applications

Automated security management

Network per ormancemanagement

Virtualised server and/or desktopenvironments

Collaboration so tware

Unifed Communicationstechnology

77%

52%

62%

66%

56%

61%

53%

78% 85%

79%

80%

74%

80%

67%

73%

77%

74%

78%

76%

79%

76%

Enterprise2011

Enterprise

SME


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The idea o employees within an organisation centrally located in one o fce isbecoming an old and dated image. Technologies like remote access are supportinga more distributed working environment, where end users have the power to work

exibly, openly and, to the companys beneft, more productively. Even now, companiesare noticing that location is becoming irrelevant or their business. 1 in 7 (15%) believethat, already, operations within their organisation are structured on the basis o themost e fcient use o skills and resources, regardless o where they are located (seefg. 7 ). What is even more striking is how quickly businesses are willing to adopt thisalternative model. Within the next 2-3 years, three quarters (76%) o businesses willwork in such a way.

Enterprises and SMEs di er slightly in their approach to supporting a more distributedworking environment, but both are likely to provide remote access to email to endusers (62% and 71% respectively) (see fg. 8 ). Allowing end users remote accessto corporate network / servers is less widely adopted (50% and 48% respectively).Furthermore, in order to support remote access, both enterprises (57%) and SMEs(55%) are providing mobile equipment to employees.

Overall, organisations are quite hesitant when adopting technologies that supporta distributed work environment. Only 1 in 4 (26%) businesses claim to lead theway, even adopting experimental technologies, ahead o other companies in theirsector. The majority o businesses (63%) tend to adopt technologies once they arewell established with a proven e ectiveness. Only 1 in 10 (11%) admit that they are

reluctant to adopt new technologies. Enterprises show a greater level o endeavour,with 1 in 3 (36%) admitting they like to stay ahead o the competition and lead theway, compared to 16% amongst SMEs. 83% o SMEs think it would be use ul (33%say very use ul) to be able to centrally manage their network in rastructure (includingwif, switching, security and mobile device management) rom the cloud, suggestingthat SMEs too are willing to embrace new ways o managing the evolving strains ontheir network.

Next Generation Workspace

Figure 7: When will location become irrelevant?

Already

Dont know

Within next 4-5 years

Within next 12 months

In more than 5 years time

Within next 2-3 years

Never

15%

26%

35%

7%

4%

4%

9%


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In supporting a more distributed working environment, 38% o businesses haveadopted cloud computing. Currently, an average o 25% o IT applications andservices are in the cloud, yet within 3 years time this is set to rocket to over hal (52%)o all applications. This shi t along with the growing impact o social media, mobileapplications and big data, will drive the move towards the Next Generation Workplace,paving the way or The Internet o Everything and undamentally changing howtechnology is provisioned and ultimately how and where people work.

Next Generation Workspace

Figure 8: Distributed work practices

25% o IT applicationsand services are inthe cloud, yet within3 years time thisis set to rocket toover hal (52%) o allapplications.

Providing remote access to email

Cloud computing

Providing corporate intranet

O er co-working spaces

Providing mobile equipmentto employees

Custom network applications

Instant messaging

None o the above

Providing remote access tocorporate network/servers

Presence awareness

Video con erencing

71%

34%

33%

16%

7%

55%

17%

42%

48%

17%

32%

62%

42%

54%

18%

57%

26%

39%

6%

50%

26%

47%

Enterprise

SME


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The benefts o a more collaborative and exible working environment are ar-reaching (see fg. 9 ). With employees ree rom location, not only can a greaterlevel o productivity be reached (44% amongst enterprises and 50% amongstSMEs), but organisations can also beneft rom less space, more cloud usage andconsequently reduced costs (48% and 44% respectively). Yet, the real beneftso a more distributed working environment are longer-term. By empoweringemployees with a greater sense o reedom, 40% o enterprises and 42% oSMEs believe employees become more engaged with their work, and as aresult, businesses are able to improve their employee retention (40% and 35%respectively) over the course o time. There ore, not only can an increasinglyremote network beneft a business commercially, but workers can eel moreemotionally engaged with what they do.

However, despite the immediate and tangible benefts, businesses must overcomethe presiding complexity that comes with it (see fg. 10 ). Having a distributedworking environment results in control becoming decentralised, and as aconsequence, the task o managing such a system intensifes 38% o enterprisesand 42% o SMEs admit that having to support a diverse range o technologiesand devices is a signifcant challenge with remote networks. Furthermore, 40%o enterprises and 34% o SMEs have experienced di fculties with the way theygovern and control such networks. The result is that senior management have tospend more time controlling their IT environments, potentially leading to a highercost or businesses. Indeed, 36% o enterprises and 40% o SMEs believe the cost

associated with implementing collaboration within their business is a great risk to their organisation. The danger is that any beneft seen rom less space, morecloud, may be o set by these administrative and management costs.

Moving Forward with Next Generation Workspace

Figure 9: Benefts rom distributed work environment

Reduced costs(less space, more cloud)

Improved responsiveness tomarket changes

More innovation/new ideas

Improved employee engagement

Competitive advantage

Easier to attract talent/recruit people

Improved employee retention

None dont see any benefts

More collaborative culture/betterworking relationships

44%

21%

37%

42%

22%

30%

35%

7%

28%

48%

22%

33%

40%

16%

33%

40%

8%

30%

SMEEnterprise


15/18


There is no doubt about the rewards the Next Generation Workspace brings. 83%o businesses agree distributed work environments result in greater collaboration,with only 1 in 6 (17%) believing it ultimately reduces collaborative e orts. However,businesses are split over the implications this has on data protection. Amongst thosewho agree distributed working improves collaboration, 47% believe it improvesdata security, compared to 53% who believe it jeopardises it. Indeed, over 1 in 3businesses (33% amongst enterprises and 37% amongst SMEs) have concerns overdata leakages and in ormation security within their distributed work environment.In order to ully utilise the benefts o collaboration, businesses must there ore beprepared to properly manage their data security going orward.

Moving Forward with Next Generation Workspace

Figure 10: Challenges with distributed work environment

Managing/supporting diverserange o te chnologies/devices

Loss o productivity

Concerns about data leakage/in ormation security

Lack o strategic direction/executive buy-in

Costs associated with implementingcollaboration technologies

Di fculties in creating/sustaining acompany culture

Resistance to changing traditionalworking methods

None dont see any challenge

Di fculties with governance/control

Consistency in client/customer/internal communications

Training/development challenges

42%

32%

37%

12%

7%

40%

21%

30%

34%

19%

31%

38%

25%

33%

12%

36%

23%

34%

8%

40%

20%

29%

Enterprise

SME


16/18


Todays businesses fnd themselves caught betweentwo pressure points. On the one hand, with a recessionstill ongoing, organisations are trying to cut IT costswherever possible. On the other hand, consumersand employees are becoming ever more demandingand expect organisations to deliver an enhanceduser experience. Advances in social media requirebusinesses to have a more pervasive internet presence,the development o cloud computing puts a great strainon data security and the explosion o trends such asBYOD means employees expect to work remotely and

reely. All o which has created a world o complexity, andputs an incredible strain on network per ormance.

However, rather than adding layers to solve the problem,businesses are looking to move back to basics. In reviewingtheir provision, companies are looking to simpli y their existingprocesses, by removing ine fcient practices and making savingswhilst doing so. Remote networking, in particular, allows companiesto break down barriers and ine fciencies, yet this brings with itmany dangers. Businesses understand the consequences, andas a result, are taking measures to protect important in ormationand ensure data is secure. However, simpli ying and protectingan organisations in rastructure can only take you so ar. In order

or businesses to prepare themselves or the uture, they mustbe willing to embrace change and use it to drive, rather thaninhibit growth. Companies who are proactive in their technologyinvestment are more willing to review their current structure, ensurethey are ully protected and, importantly, willing to take the step to anew way o working.

With the care ul adoption o key trends, businesses are movingtowards the Next Generation Workspace. Organisations arenow conducting their business based on their best skills andresources, regardless o where they are. Rather than this being

a long-term vision, this is happening now. By 2016, 3 in every4 businesses believe they will be operating in such a way. Yetmanaging this process is no easy eat. With such a distributednetwork, businesses will have to support a variety o technologiesand devices, and without the right tools, governing such networkscould prove di fcult.

Through the midst o the 2013 tech storm lies a landscapewhere businesses can enjoy the benefts o greater productivityand improved employee engagement. The challenge or manybusinesses, however, is how they weather the storm. Treatingthe upcoming tech trends as a threat could result in businessesexperiencing even more complexity. However, organisations thatare more proactive and open could reap the benefts o the newage o connectivity as we move towards the Internet o Everything.

Conclusion


17/18


Through the midst o the 2013 tech storm liesa landscape where businesses can enjoy thebenefts o greater productivity and improvedemployee engagement. The challenge or manybusinesses, however, is how they weather thestorm. Treating the upcoming tech trends as athreat could result in businesses experiencingeven more complexity.Ian Foddering,CTO,Cisco UK and Ireland


18/18


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ax numbers are listed on the Cisco Website at www.cisco.com/go/o fces.

Cisco (Company Number: 02558939) is registered in England and Wales withits registered o fce at 1 Callaghan Square, Cardi , South Glamorgan CF10 5BT

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Cisco TechWatch Report Mar2013

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Transcript of Cisco TechWatch Report Mar2013