CIS 2014 - Powering the digital economy
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Transcript of CIS 2014 - Powering the digital economy
Cisco Confidential 2 © 2013-2014 Cisco and/or its affiliates. All rights reserved.
Powering the Digital Economy"
""
President, India & SAARC"December 8, 2014!
DINESH MALKANI"
Cisco Confidential 3 C97-732497-00 © 2014 Cisco and/or its affiliates. All rights reserved.
India to be 3rd largest IT market in Asia Pac by 2016, 2nd by 2018
$73.3 Bn IT spending by 2015
Dramatic shift in IT spending power: from IT to digital business units
In 2015:
15.7% 14% Growth in IT Services
Growth in Software
In 2015:
12.6% 4.2% Growth in Devices
Growth in Telecom Services
38% Of total IT
spend already
outside IT
50% Of total IT
spend outside IT, by 2017
100% Increase in Chief Digital
Officers since 2013
500% Boost in
digital jobs, by digital biz.
by 2018 Source: Gartner
Cisco Confidential 4 C97-732497-00 © 2014 Cisco and/or its affiliates. All rights reserved.
54%
#1 TelePresence
25%
#3 Contact Center
37%
#1 Security
How We Disrupt Through Innovation…India Market Share & Architectures
#1 ENT Routing
75%
#1 Wireless LAN
52%
#1 ENT Switching
71%
#1 IP Tel
57%
#1 SP Routing
52%
Source: IDC, Frost & Sullivan: Q2CY13 tracker data for all technologies except NW Security where data is for Q4CY12.
71%
#1 SP Switching
17%
#2 X86 Blade Servers
#1 in 8, #2 in 1, #3 in 1
Note: Market Share is quarterly market share (Q2CY14) 4Q Rolling share for Q2CY13 for all technologies except NW Security where it is for CY12
Cisco Confidential 5 C97-732497-00 © 2014 Cisco and/or its affiliates. All rights reserved.
By 2018, there will be 526 Mn Internet users
in India
Digital Disruptors India Is Ready To Be Digitized
108 Mn
50 Mn
33 Mn
20 Mn
81% of India’s population use mobile phone.
10% have smartphones
By 2018, the equivalent of all movies ever made will cross India's IP networks
every 2 hours
By 2018, Video will be 62% of India's mobile data traffic
Source: Cisco VNI Global IP Traffic Forecast 2013-2018; Nielsen 2013; ComScore 2013; IAMAI; Mint
By 2018, there will be 1.5 Bn networked devices in India
Broadband in Every Home
Rapid Adoption of Mobility
Citizen Services
Young Workforce
The App Economy
Social Media
Entertainment
Learning and Education
Cisco Confidential 6 ©2014 Cisco and/or its affiliates. All rights reserved.
Digital Disruption Will Result in Massive Value Creation
Private Sector Includes both industry-specific and horizontal use cases. • Customer Experience
• Innovation • Supply Chain
• Employee Productivity
• Asset Utilization • Increased Revenue
• Reduced Cost • Employee Productivity
• Smart Grid • Connected
Learning • Citizen Experience
Public Sector Includes cities, agencies, and verticals such as health & education
Value at Stake
Billion
* 2013-2022
Source: Cisco Internet of Everything Value at Stake
Cisco Confidential 7 ©2014 Cisco and/or its affiliates. All rights reserved.
8 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Business Need • Smart & city-wide safety alert system • Faster response to security breaches • Accelerated accurate case investigation
Connected Safety and Security in Navi Mumbai
Cisco’s Value Proposition • Pervasive video infrastructure • Smart analytics engine & control room
Benefits • Smart & city-wide safety alert system • Faster response to security breaches • Accelerated accurate case investigation
9 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Collaboration with Covacsis on Connected Manufacturing
Business Need • 360° view of the shop floor • Access to Big Data analytics without large
investments & expertise • Proactive & predictive management
10 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Connected Learning Experience at BITS Pilani
Benefits • Greater collaboration: 10 meetings per day • Expanded content: 14 new courses • Enhanced learning: On avg. 8 classes per
day with 20-60 students • Shared global expertise: Global experts and
guest lectures across campuses
Business Need • Connect campuses in Pilani, Dubai, Goa and
Hyderabad • Facilitate alumni to connect with campuses
11 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Connected Education and Healthcare through Project Samudaya Healthcare Education Housing
1 healthcare center built and networked with Cisco
HealthPresence
patients seen via remote telemedicine*
3800
schools networked for remote classroom sessions
students received remote classroom instruction three days per week*
4
500
houses built for displaced families in five villages
Volunteer hours by 250 Cisco employees
3223
2700
Source: Cisco
Cisco Confidential 12 C97-732497-00 © 2014 Cisco and/or its affiliates. All rights reserved.
Of Gen Y (18-34 year-olds) customers would move their money to seek a greater degree of digital interaction
“If banks aren’t digital…they’re going to be dead in the water” - Chris Skinner, Author, Digital Bank
Of customers were interested in meeting with remote financial experts via video outside a bank; 39% within the branch
Reimagining the Digital Bank, Cisco Consulting Services, November 2014
Bottom-line increase: the upside for a typical bank that becomes as digitized as its customers
Annual profit increase opportunity, for a financial institution with $10 billion in annual revenue
Cisco Confidential 13 C97-732497-00 © 2014 Cisco and/or its affiliates. All rights reserved.
Smart/Hip Branch Innovative Branch iME (Identify Me) Premier Branch
Branch Banking : “Its not one size fits all”
Branch with effective use of technology.
Typically 10-15 physical staff + 2
virtual staff
No teller counters. Typically 1-2
physical staff + 4 virtual staff
Fully automated branch model with
No physical staff + 2 virtual staff
Customer identification at branches using
smart phone WiFi
Finance POD
New and Better Connections through a Digital Bank
Omnichannel Infrastructure Video and Collaboration Mobility
Cisco Confidential 14 C97-732497-00 © 2014 Cisco and/or its affiliates. All rights reserved.
Endless Aisle Omnichannel
On-Demand Expert Advice
What New & Better Connections Mean for Digital Retail Companies
Personal SoLoMo Content
Optimized Retail Operations
Collaborative Product Development
Superstore, concept store, online or offline: Improve customer experience & Profitability, Optimize inventory and Increase sales
Automated Ordering Process
Energy Optimization
Inventory Visibility
Flexible Payment Options
Understand Shopper Behavior
15 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco and Service Providers: 60% of Mobile Internet in India Runs on Cisco infrastructure
Broadband Penetra,on
Mone,za,on of Network
Infrastructure
SP Wifi / FTTH / MEN / Docsis 3.0
Content Distributed
Network (CDN)
Cloud / OTT Solu,ons
Video is the Next Voice
Cable Digi,za,on Phase 3 & 4
Cisco Confidential 16 ©2014 Cisco and/or its affiliates. All rights reserved.
Internet of Everything
Digitize the World Connecting: § People § Process § Data § Things
What will the Next Disruption be?
Intelligent Connections
Connectivity Digitize Access to Information § Email § Web Browser § Search 1996 - India’s first online newspaper starts: Rediff-On- the-NeT
Immersive Experiences
Digitize Interactions (Business & Social) § Social § Mobility § Cloud § Video
2009 - India’s SP industry disrupted with 1 Paisa per Second charges
Networked Economy
Digitize Business Process § E-commerce § Digital Supply
Chain § Collaboration 1999 - India’s first e-commerce site launches: Fabmart.com
Business and
Societal Impact
It’s All About The Evolution of the Internet
Cisco Confidential 17 C97-732497-00 © 2014 Cisco and/or its affiliates. All rights reserved.
Our Strategy: Organised for Success
Enterprise Segment
Top 250 Named
Accounts
Commercial Segment
Partner Led &
Velocity Business
Growth Vertical
New
Opportunities
GSP
Global SP Business
Partner Organisation Services
Cisco Confidential 18 C97-732497-00 © 2014 Cisco and/or its affiliates. All rights reserved.
Strong Partnership with Our Channel Partners in India & SAARC
488 Partner
Enablement Workshops
2600
Unique Partners
49 No. of Cities
Covered
8696 Partner
Resources Trained
40+ Ecosystem
Partners
Cisco Confidential 19 C97-732497-00 © 2014 Cisco and/or its affiliates. All rights reserved.
Deep Investments in Venture Capital in India Additional $40 mn Investment Announced in June 2014
Cisco Confidential 20 C97-732497-00 © 2014 Cisco and/or its affiliates. All rights reserved.
We Are Deeply Committed to India 1997: Focus on Distribution / Sales
2007: Globalisation Centre East, 2nd HQ
2009: Major Innovation Expansion
2005: $1B Commitment… (1,700 people)
2012: Globalisation Centre Expansion Across Functions • Expansion of Functions. 10,000 people. 3rd Best Co. to Work For • Deep investment in Engineering (8000+ people)
• Focus Emerging Countries / Markets. S+CC, Inclusive Growth • Additional Product Families. Project Samudaya: Virtual HC/Education
• R&D, Business Development, Support / Services
• Goal… All Functions / 10,000+ People • Expansion Executives / Resources (20+) • Additional $100M Venture Capital & 20% Top Talent
2014: Next Generation Globalisation Centre (11,000+ people) • Evolution of Local Leadership. Thought Leader in Industry Bodies • Country Transformational Partner. Additional $40M Venture Capital • Launch of Cisco Smart City. Local innovation. New Partnerships
Cisco Confidential 21 C97-732497-00 © 2014 Cisco and/or its affiliates. All rights reserved.
We’re Thrilled To Announce Our Collaboration with ITL Will leverage the Internet of Everything to enable a Digital India
Jointly develop digital solutions for India’s infrastructure and smart cities and go-to-market with the solutions
Smart city infrastructure solutions: Traffic and transportation, Public Safety and Security, E-governance
Next generation urban services: Parking, Lighting, Traffic & Citizen Engagement Services
Q&A