Cipd Talk March 2012 97 2003 Format
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Transcript of Cipd Talk March 2012 97 2003 Format
Jean Kelly
Bullying and HarassmentCIPD Surrey and North
Hampshire Branch
24th April 2012
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Defining Harassment and Bullying
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What Harassment and Bullying have in common
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• Unwanted
• One off / repeated
• Bad effect
• Abuse of power
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• Disrespectful
• Unreasonable behaviour
• Offensive and demeaning behaviour
• Intention is not the point
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Harassment is DISCRIMINATION because of the 7 protected characteristics•Age•Disability •Gender reassignment•Race •Religion or belief•Sex•Sexual orientation
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Bullying is mean behaviour to one or more people
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Who has the POWER in an organisation that they could abuse?
Who could be vulnerable and likely to feel harassed or bullied?
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How much do Harassment
and Bullying cost an
organisation?
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Conflict Calculator•Input the number of HR staff, senior management and colleagues involved.•Add in how many days/weeks people have been involved in this conflict. The Conflict Calculator estimates that people waste at least a quarter of their working time when involved in disputes.•Add in time spent on sick leave because of the conflict.•Then add costs of a formal investigation and staff time lost.•Add in lawyers’ time if the complainant goes to an ET, plus staff time preparing and attending an ET.
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And after all this expense, you are likely to still have parties in conflict. Nothing is resolved! Informal resolution is by far the best – a nip in the bud approach saves time and money!
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A checklist to determine whether Bullying or Harassment has taken place?• Is there evidence of harassment/discrimination? Was that person
singled out because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation?
• Is there evidence of bullying behaviour?
• Was the behaviour unwanted and had they told the person concerned?
• Was it unreasonable for the person to be treated this way?
• What effect/detriment was there?
• Was there any evidence of abuse of power or disrespectful behaviour?
• What was the intention of the perpetrator?
Bearing the above in mind, what finding will you make?
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Defusing Workplace Conflict in a BOX!
All the resources you need to defuse workplace conflict
– both formally and informally.In one box! Or a virtual box!
Put in DWCB-POST-OFFER99 to get your box for special price £99
Put in DWCB-VIRT-OFFER99 to get your virtual box for special price of £99
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For your copy of our FREE Conflict Calculator
go to:
www.peoplemanagementmadeeasy.com
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