CIPC Service Access
32
CIPC Service Access Presenter: Magda Swemmer
Transcript of CIPC Service Access
CIPC Service Access
Presenter: Magda Swemmer
Promotion of education & awareness
Registration & Maintenance of
Company(s), Co-ops, & IP rights (Trade Marks, Patents,
Copyright & Designs)
Disclosure of Information on registers
Enforcement of legislation
Main Functions
CIPC Main Functions
CIPC Access Channels
• Website: www.cipc.co.za
• Self Service Terminals (SSTs)
• Collaboration Partners
• Call Centre: 086 100 2472
• Enquiry System on CIPC website
• A new alternative: *120*2472#
CIPC Website Homepage
CIPC Access Information
CIPC Website Homepage
CIPC Website Homepage
CIPC Banking details
The Customer Code is used as the deposit reference when
payment of fees is done to CIPC. If not used correctly, the
deposited money will not reflect against the customer code.
The banking details can be found on the Homepage.
Step by Step by Guides
.
Click on the
relevant guide to
view step by step
via print screens
how to transact
Links – Top Menu Home Page
About:
Our Functions
Turnaround Times
Structure
Access to CIPC Services
Strategic Priorities
Legislation:
Acts
Regulations
Judgements
Guidelines and Practice
Notes
Gazettes
Publications:
Annual Reports
Media Releases
Brochures
FAQ’s
Contact Us:
Enquiries
Contact and Address Details
Banking Details
Directions
Enquiries:
Click here to access the
enquiry system
Access:
CIPC Self Service Centres
and Partner Sites
USSD *120*321#
Information Guides
Email addresses for
submitting applications
Company Forms and Fees
Close Corporation Forms
and Fees
IP Fees
Disclosure Forms and Fees
Links – Top Menu Home Page
Paper Based Disclosure
Copies of
documents
Electronic Disclosure
Certificates and
Disclosures
Certificates & Disclosures
Self Service Terminals
Offices
sCape Town Pretoria Johannesburg
NBS Building
1st Floor, Waldorf
Arcade
80 St Georges Mall
Cape Town
8001
Shop L309
Level 3
Sunnypark Shopping
Centre
cnr Steve Biko &
Robert Sobukwe str
Sunnyside
0001
Shop 205
Level 200
150 Commissioner str
Carlton Centre
Johannesburg
2001
Self Service Terminals (SSTs)
• Customer must be verified for every transaction
• Only South African citizens
• No documents required
• Can file without money and pay after the transaction
• Transaction will only be processed after money has
been received
• Make sure contact details are correct (email and
cellphone number)
Self Service Terminals (SSTs)
Services Available
• Customer registration
• Password reset
• Name Reservation
• Company registration with or without name
reservation (maximum of three directors, and all
directors need to be present for Department of
Home Affairs (DHA) fingerprint verification). This
service is only available for South African citizens.
• Annual Returns
SST Services (Cont.)
• Registration of Broad-Based Black Economic
Empowerment (B-BBEE) certification for Exempted
Micro Enterprises as part of company registration
process or renewal of annual returns.
• Company and Close Corporation address changes
• Company and Close Corporation financial year end
changes
• Electronic disclosure certificates
B-BBEE Certificates
• Currently, only available at SST as part of company
registration or annual return filing
• Affidavit instead of B-BBEEE Certificates:
< R10 million (template of affidavit available on CIPC
website)
Self Service Terminals (SSTs)
BEE Affidavit
BEE Affidavit
CIPC E-Services
The following CIPC services is available via e-filing.
Customers are encouraged to make use of this method
of filing:
• Register as a customer
• Name reservations and defensive name reservations
• Register a private company with a standard
Memorandum of Incorporation
• File annual returns
• Company director changes
CIPC E-Services (cont.)
• Close corporation amendments
• Company and close corporation financial year end
changes
• Company and close corporation address changes
• Certificates and disclosures
• Auditors, secretaries and accounting officers
• Track the status of your transaction
CIPC E-Services (cont.)
CIPC E-Services (cont.)
Enterprise Enquiry
• Shows basic enterprise information, including status
• Detailed information on Disclosures (Free or Paid)
Transaction Status
o Company Registration
o Director Changes
o Member Amendments
o Name Reservations
Service Turnaround times
• Available under About/Service Turnaround Times on
Website
• Name reservations: 5 working days from the date of tracking an application
• Private company registration via e-services: 3 working days from receipt of the supporting documents
• Manual company registrations: 25 working days from the date of tracking an application
• Memorandum of Incorporation changes/special resolutions: 25 working days from the date of tracking an
application
• Changes in company director details – electronic: 5 working days from the date of receipt of the correct
documents sent to the correct email address complying with the email requirements
• Changes in company director details 30 days from the date of tracking and indexing
• Changes in CC membership – electronic: 5 working days from the date of receipt of the correct
documents sent to the correct email address complying with the email requirements
• Changes in CC membership details – manual: 30 days from the date of tracking and indexing
USSD *120*2472#
CIPC is introducing USSD enquiry services to make the lives of customers easier
Dial *120*2472# or *120*CIPC# You can check:•Name Reservation Application Status•Company registration Application Status •Customer Account Balance•Financial Year-end•CIPC Banking details•Reset Password* (Need to have logged onto e-services
to create security question)
•Annual return due dateNB: Customer code and tracking number must
correlate
USSD
Enquiries
• Enquiries logged on the website www.cipc.co.za.
• Click on on the homepage
• Sign in with your username and password.
• Select the relevant category.
• A Ticket Number will be generated.
Enquiries (cont.)
Use your CIPC customer code and password
to log in
Troubleshoot: If you experience problems
signing in in, send an email to Zimazile
Silunde ([email protected]) or to
Freddie Harlis ([email protected]) with
your customer code as reference
Query Resolution System
QUESTIONS?
Thank you
