CIOs: Moving from order-taker to agenda-setter - Dan Roberts

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CIOs: How can you move from order-taker to business agenda-setter? Dan Roberts, Ouellette & Associates Consulting


About Dan Roberts

• Dan Roberts, president and CEO of Ouellette & Associates Consulting, advises CIOs about a multi-stage maturity curve.

• Roberts’s book, Confessions of a Successful CIO, explores the histories and strategies of world-class CIOs.

• The rising importance of innovation in the CIO’s role has led him to make that the topic of his next book, which he’s begun researching with Babson College professors Patricia J. Guinan and Sal Parise. The trio intends to study this new breed of highly strategic CIOs.

• Featured in Discover Performance, this is an excerpt from an interview with Dan Roberts outlining how forward-thinking CIOs can approach their role.

Here’s what Dan has to say…

http://www.hp.com/go/discoverperformance

http://www.hp.com/go/discoverperformance


Old goal: Get “invited to the table.” New goal: Invite business peers to sit at yours.

CIOs have spent years making the difficult transition from utility provider to strategic partner, but just as they’re getting invited to the table where strategic decisions are made, a new goalpost emerges: to be the one inviting your CEO and business peers to your own table.


A new level…

• Recently Ouellette’s consultants have added a fourth stage to their maturity model: Innovative anticipator.

• “…the best CIOs—the most business-impacting, revenue-generating CIOs—are really extending this maturity curve.”


Moving IT up the maturity curve Stage 1: IT supplier

Deliver basic services

• IT project management • Business requirements • IT service excellence

Stage 1: IT supplier

Source: Ouellette & Associates Consulting


Moving IT up the maturity curve Stage 2: Solutions provider




Deliver reliable solutions

• Marketing IT’s value • Negotiating skills • Consulting skills

Stage 2: Solution provider



Moving IT up the maturity curve Stage 3: Strategic partner







Deliver business value

• Agile transformation • Managing vendor partnerships • Leading change

Stage 3: Strategic partner



Moving IT up the maturity curve Stage 4: Innovative anticipator







Deliver business value

• Agile transformation • Managing vendor partnerships • Leading change

Stage 3: Strategic partner

Creating and sustaining an innovative culture

Stage 4: Innovative anticipator



“It’s all about the sense of urgency in the business strategy,” says Patricia J. Guinan, associate professor of information systems at Babson College. “We have this third platform—analytics, social, and mobile—and the business has to respond to these things.”


“CIOs and IT leaders…are saying, ‘We need to overcome the resistance in our organizations, and the cynicism in our own people, because we’ve talked about innovation ad nauseam. Now let’s get real and do it—consistently, every day.’”


Innovative CIOs don’t just react to requests from the business—they identify changes in the company, industry and market, and then help set a strategy for staying competitive. That means conversations about product strategy, as well as IT strategy.


However…

…only 10 percent of CIOs say they’re in that first meeting when there’s a new initiative—which means only 10 percent are at the strategic partner level

10%


Those at the innovative anticipator level aren’t just at the first meeting—they’re driving the first meeting. “In other words, they’re calling everyone to their table.”


What are the 6 steps to becoming an ”innovative anticipator”?

Click through to read the complete article and follow more research from Roberts.

http://www8.hp.com/h30458/us/us/discover-performance/it-execs/2015/feb/cios---6-steps--from---order-taker-to-business-agenda-setter.html


For more topics like this on SlideShare…

http://www.slideshare.net/hpsoftwaresolutions/theresa-payton-bigdataandcustomertrust

http://www.slideshare.net/hpsoftwaresolutions/software-defined-enterpriserediscovering-the-role-of-software-in-the-enterprise-32828578

http://www.slideshare.net/hpsoftwaresolutions/gene-kimdev-opsandhightrust-45617656

http://www.slideshare.net/hpsoftwaresolutions/mobile-intelligenceusing-mobile-to-drive-business-insight

Thank you.

CIOs: Moving from order-taker to agenda-setter - Dan Roberts

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Transcript of CIOs: Moving from order-taker to agenda-setter - Dan Roberts