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CIO Role - Challenges in Management and Leadership
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Transcript of CIO Role - Challenges in Management and Leadership
CIO -‐ Role and Challenges in Management and Leadership
The 21st Talk Show CIO Vietnam, 22nd Aug 2013
Presented by: Dr. Nguyen Huy Hoang,
CEO Talent Mind Educa=on [email protected]
Nguyen Viet Hung, MBA Managing Director, KMS Technology viethungnguyen@kms-‐technology.com
We are CIO Vietnam Members!
Dr. Nguyen Huy Hoang CEO, Talent Mind EducaAon
Nguyen Viet Hung, MBA MD, KMS Technology Vietnam
viethungnguyen@kms-‐technology.com
Agenda
Talent Management
Strengths-‐based Management
CIO – Role & Challenges
What is Your Management Style?
Management Philosophy The Core of OrganizaAon Culture
Behaviors, Movement, Rituals
InformaAon Exchange System
Process, RegulaAons, Policies
The moAvaAon of individuals and
organizaAon
Management -‐ Leadership Philosophy, Business Philosophy
Theory X, Theory Y
7 By Douglas McGregor, MIT Sloan School of Management, 1960s
Theory Z
The Carrot & The Whip
Object-‐Oriented Theory
The Plant
Object-‐Oriented Theory
Power vs. Influencing
Power Influencing
10
Maslow’s Hierarchy of Needs 11
morality, creaAvity,
spontaneity, problem solving, lack of prejudice, acceptance of facts
self-‐esteem, confidence, achievement, respect of others, respect by others
friendship, family, sexual inAmacy
security of: body, employment, resources, morality, the family, health, property
breathing, food, water, sex, sleep, homeostasis, excreAon Physiological
Safety
Love / belonging
Esteem
Self-‐actualizaAon
What to MoAvate People? (1)
Herzberg’s Theory of MoAvaAon
12
Hygien
e Factors -‐Pay and Benefits
-‐Company Policy -‐RelaDonships With Co-‐Workers -‐Environment -‐Supervision -‐Security
MoA
vaAo
n Factors
-‐Achievement -‐RecogniDon -‐Work -‐Responsibility -‐PromoDon -‐Growth
What to MoAvate People? (2)
The Strength of a Workspace 13
What do I
give?
Do I Belong here?
How can we all grow?
What do I
have?
1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?
6. Is there anyone at work who encourages my development? 5. Does my supervisor, or someone at work, seem to care about me as a person? 4. In the last seven days, have I received recogniAon or praise for doing good work? 3. At work, do I have the opportunity to do what I do best every day?
10. Do I have a best friend at work? 9. Are my co-‐workers commihed to doing quality work? 8. Does the mission/purpose of my company make me feel my job is important?
7. At work, do my opinions seem to count?
12. This last year, have I had opportuniAes at work to learn and grow? 11. In the last six months, has someone at work talked to me about
my progress?
Source: Gallup Organiza=on
Talents Development
“People don't leave their jobs, they leave their managers!"
14
15
The power of talent is that it is transferable from situaAon to
situaAon
The power of skills and knownledge is that they are transferable from one person to another.
Focus on Talents
Three Areas of Talents
16
Striving Thinking RelaDng
The Four Phases of IT Career Development Plan
Time for Self
ReflecAon
Develop Your
Career Plan
Implement Your Plan
Establish Your
Credibility
The Four Keys to Develop Talents
• SELECT FOR TALENT • Not simply experience, intelligence or determinaDon
1. Select the Person
• DEFINE THE RIGHT OUTCOMES • Not the right steps
2. Set ExpectaDons
• FOCUS ON STRENGTHS • Not on weaknesses
3. MoDvate the Person
• FIND THE RIGHT FIT • Not simply the next rung on the ladder
4. Develop the Person
Strengths-Based Managing Thriving Through Strengths
How best am I able to thrive at work?
It’s hard to change talents, after 3.
Okay, now turn to leadership topic. Do you lead anyone?
“If you focus on people’s weaknesses, they lose confidence.”
Talents by leadership strengths
• Does IT people like us need leadership skill? • What are our strengths, in general, for IT
people? • How to lead effectively then? Understand your strengths Identify members’ strength zone and
focus their contribution on using their strengths
Surrounding or having the team with different strengths
What have I learned as an ITer?
know Most people
what they are good at.
think they
And yet, a person can perform only from
strengths.
They are usually wrong…
Go get it!
CIO Role & Challenges
Planning
Leading OrganizaAon
Controlling
InformaAon
CIO Types
Professional CIO
ExecuAve CIO
Consultant CIO
Paratrooper CIO
Management years in other organizaPon
Management years in this organizaPon
Years in General Management
Years in Technology Management
CIO Challenges (1)
I can change me only!
I’m an IT leader. I’m an
expert.
Behaviors
Antude
Awareness
CIO Challenges (2)
Awareness – Antude -‐ Behaviors
CIO Challenges (3)
CIO challenge Influencing to the Business Board or Becoming a Board-‐level business.
Top teams are less about specialists. You are a general manager first, funcAonal specialist second.
Good and reliable service.
The technology has to be good.
Magic QuesAons to Success
What/How + will/can + I + do/make/achieve/build + now/today?
34
THANK YOU!
35
CIO -‐ Role and Challenges in Management and Leadership
The 21st Talk Show CIO Vietnam, 22nd Aug 2013
Presented by: Dr. Nguyen Huy Hoang,
CEO Talent Mind Educa=on [email protected]
Nguyen Viet Hung, MBA Managing Director, KMS Technology viethungnguyen@kms-‐technology.com