Cynthia Stoddard

Senior VP & CIO

NetApp Today • Recognized as a FORTUNE 500 Company,

2013

• Creator of Data ONTAP, the industry's #1

branded storage operating system

• #1 Storage Provider to the US Government

• #3 World’s Best Multinational Workplaces 2013

• #6 FORTUNE’s “100 Best Companies to

Work For” 2013

• Deployed Salesforce.com in 2011

• > 10k users globally

2

IT Enables NetApp Growth

12,000+ employees, 150 offices

7 IT data center locations, 5 engineering data centers

~300 business applications, 6 tier-1 apps

~3,900 Servers / ~2,600 Virtual

~10 PB storage

3

Business challenge: Field & Partner Efficiency

Cumbersome steps for basic quote-to-order

Lack of early and upstream visibility into opportunities

Redundant processes across multiple organizations & systems

Poor performance due to patch work of outdated technologies

4

Business transformation: “Opportunity to Fulfillment”

Ease of Doing Business for Field & Partners

Future

Capabilities

Scalable

Platform

Single Point of Entry

(visibility & mgmt) Simplify

Quoting

Sales

Productivity

Data

Quality

Business Objectives

Lead

Opportunity

Order / Fulfillment

Configuration

Quoting

Account / Contact Mgmt

Pricing

5

Launched Two Strategic Programs

6

High-Level Integration Framework

7

Agile Data Infrastructure

Others

Oracle

SFDC

Common Business Processes

Consistent User Experience

Single Gateway

Salesforce & Oracle Integration Advantages

Seamless user experience – single gateway, consistent look & feel

Scalable business processes – leverage best of breed & future capabilities

Rapid user adoption – leverage SFDC usage to minimize training & adoption

8

Business Benefits Achieved

SFDC becomes source of truth for

sales opportunities and pipeline

Information on accounts and

contacts centralized in SFDC

SFDC integrated with Oracle R12

to support Configuration/Quote

Ease of Doing Business for Field & Partners

9

Vartopia

(Deal Registration)

OrgChart

(of accts, contacts)

NewProspex

(B2B data service)

Apttus

(Contract Mgmt)

EchoSign

(e-signatures)

GridBuddy

(Dat Mgmt, edits)

BunchBall Nitro

(Gamification)

Walker

(Survey Tool)

Drawloop

(preso generation)

Connecting to other SFDC Solutions (Through App Exchange)

Leveraging the SFDC Platform

10