CIM1940-Real World Stories of Operational Performance Troubleshooting , Capacity and Configuration...

7/27/2019 CIM1940-Real World Stories of Operational Performance Troubleshooting , Capacity and Configuration Management with vCenter Operations Suite_Final_US.pdf

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Real World Stories of

Operational PerformanceTroubleshooting , Capacity andConfiguration Managementwith vCenter Operations Suite

Moderators:

Wayne Watson, VMware, Inc.

Becky Smith, VMware, Inc.

Neil Aragaki, The Boeing Company

Brian Carpenter, Heritage Auctions

Jeff Ely, CSC

Bruce George, EMC Corporation

Philip Hebert, Ochsner Health Systems

Michael Preston, Hastings and PrinceEdward District School Board

OPS-CIM1940

#vmworldops


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Disclaimer

This session may contain product features that are

currently under development.

This session/overview of the new technology represents

no commitment from VMware to deliver these features in

any generally available product.

Features are subject to change, and must not be included in

contracts, purchase orders, or sales agreements of any kind.

Technical feasibi lity and market demand will affect final delivery.

Pricing and packaging for any new technologies or features

discussed or presented have not been determined.


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Agenda

Session Overview

Panel Member Introductions

Panel Discussion


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Session Overview

Understand real world operational management challenges

Learn how VMwares vCenter Operations Suite can solve

these challenges

Gain greater operational efficiencies and become more proactive


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VMware Cloud ManagementA Differentiated Approach

Service

Provisioning

Automate

the

provisioning of

infrastructure,

applications and

desktops as a service

Operations

Management

Adopt

embedded,

converged

management for the

Software Defined

Datacenter

Business

Management

Govern

and manage

cloud services as a

critical element of

running IT like a

business

Simple, automatedmanagement

for heterogeneousand hybrid clouds


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AUTOMATED Management

vCenter Operations Management Suite Value Proposition

COMPREHENSIVE Management

INTEGRATED ManagementPhysical

Private

Cloud

PublicvCloud

Public

Cloud

vSphere and Non-

vSphere Based Couds

Tightly integrated to manage the Software Defined Data Center

Comprehensive to manage heterogeneous and hybrid cloud environments

Highly automated to reduce Opex and Capex

Virtual Infrastructure

Virtual Datacenter

Software DefinedNetworking and

Security

Software DefinedStorage and

Avai labil ity

Cloud Infrastructure


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vCenter Operations Management Suite

vCenterOperations Management Suite

Unified Operations Console

(with Single Sign On)

Performance Compliance

Common Services

ConfigCapacity

App Visibility Reporting LogsInventory Orchestration

Extensibility

APIs, SDKs

3rdParty

Adapters

ContentPacks

Cost

An Extensible, Automated Operations Management Solution that

Supports Hybrid, Heterogeneous Clouds


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Agenda

Session Overview


Panel Discussion


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Panel Members

Moderators

Becky SmithProduct Line Manager, VMware

Wayne WatsonConsulting Architect, VMware

Panel

Michael PrestonIT Analyst, Hastings and Prince Edward District School

Board (HPEDSB)

Brian CapenterVP of IT, Heritage Auctions

Philip HebertSystem Engineer, Ochsner Health Systems

Neil AragakiBoeing ITI


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Agenda

Session Overview


Panel Discussion


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Michael Preston

Currently work as a Systems Analyst @ HPEDSB

VCP4/5, vExpert 2012

Recently started blogging at blog.mwpreston.net

Try to stay active within the VMware community and on Twitter

(@mwpreston)

Huge fan of virtualization and VMware


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About HPEDSB

Serves approximately 16000 students and 2000 staff scatteredthroughout 42 elementary and 8 secondary schools

Environment consists of 21 hosts running ~200 VMs runningvSphere 5 licensed with everything from ESXi FreeEnterprise Plus

VCops deployed in our main production cluster

(8 Hosts ~ 100 VMs)

First introduced to VCops at last years regional Toronto VMUG,joined 1.0 beta shortly thereafter

Been using product on almost a daily basis and heavily during

certain key times throughout the year


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First Impressions


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What Is Normal for Your Environment?

Time


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Visibi lity Into All the vCenter Metrics and Events


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What Has VCops Done for Us?

Reduced the amount of troubleshooting time and time it takesto get to the root cause of issues

Provide a visibility into our vir tual environment that traditionalmonitoring tools cannot give us

Improves efficiency and performance within our guests

Ability to see how changes are ref lected through thevirtualization stack

Gives us more of a proactive approach to solve problems beforethey become major issues


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Brian CarpenterVP, Information Technology

Established in 1976 by Steve Ivy and Jim Halperin

The worlds largest collectibles auctioneer

Thrid largest auction house in the world

4800 mill iion in annual sales (as of Dec. 31, 2011)

Over 7000,000 online bidder-members

Privately owned with HQ in Dallas, Texas and offices in New York,Beverly Hills, San Francisco, Houston and across Europe


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Critical Monitoring

Limited administrative resources

Single pane of glass visibil ity

Reduce number of monitoring tools

Consolidate troubleshooting

Lower resolution time


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Tier 1 Storage


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NFS Datastore


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ISD Platforms Development

Philip Hebert

Systems Engineer


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We currently have the biggest virtual

environment in the healthcare industry in the

state of Louisiana (96 hosts currently runningover 1070 virtual servers)


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EPIC System Pulse


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We Created Our Own Custom Dashboard


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We Can See the %Free Space for This Server


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Integrated Dashboard with Our New Information


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HIPAA Compliance Status Across all EPIC Windows Servers


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HIPAA Compliance Status by OS Area


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BoeingWhat We Do Today

Design, assemble and support commercial jetliners

Boeing 7-series family of airplanes lead the industry

Commercial Aviation Services (CAS) offers broad range of services to passenger and freight carriers

Design, assemble and support defense systems

Worlds largest designer and manufacturer of military transports, tankers, fighters and helicopters

Support Systems provides services to government customers worldwide

Design and assemble satellites and launch vehicles

Worlds largest provider of commercial and military satellites; largest NASA contractor

Integrate large-scale systems; develop network ing technology

and network-centric solutions

Provide financing solutions focused on customer requirements

Develop advanced systems and technology to meet future customer needs

Connect and Protect People Globally

IT I f O i i


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IT Infrastructure Organization

IT Infrastructure organization designs,deploys, operates, and maintains the

computing and network infrastructure forThe Boeing Company

Enterprise Hosting Service (EHS)to establish standard enterprise-widedistributed server hosting services, also toreduce Total Cost of Ownership (TCO) of

computing systems in support of softwareapplications required to support thebusiness of The Boeing Company

Pursuing Technical and Functional Excellence

for the Enterprise

B i EHS Vi t l I f t t
http://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20false


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Boeing EHS Virtual Infrastructure

Currently running approximately 12,000 VMs

800 ESXi 4.1 and 5.0 Servers

Supported in 20 different sites world-wide

Supporting a wide range of customers Implementation of vCOps supporting 9,000VMs

today and roughly 650 ESXi Servers

Three ways vCOps has helped The Boeing Company Instead of getting 500-1000 threshold alerts a day, we will get

50-100 vCOps alerts. We had so many false alerts.

How we use the product for trouble shooting particular issues inour environment? Basically, this is the tool that helps us get tothe problem faster, than we would with other tools.

How we use the reporting piece? We use vCOps to get backresources from over-provisioned Virtual Machines (VMs) . Wehad a rate of 92% of VMs, that were over-provisioned. Wecurrently had over 1000 VMs, that we took back resources, sothe extra resources could be provisioned for new requirements

vCOps Will Make Our Life Easier, with Correctly SizingOur VMs and Getting to Root Causes

B S T S


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Be Sure To See

Sesssion ID Title 1st Showing 2nd Showing

SS1020 Simplify and Automate How to Manage ServicesAcross Multiple Platforms and Clouds

Monday 2:30pm

OPS-CIM2285How to Improve Service Levels and ReduceCost with vCenter Operations

Wednesday 2:00pm Thursday 12:30pm

OPS-CIM1564Troubleshooting Using vCenter OperationsManager

Tuesday 10:30am Wednesday 2:00pm

OPS-CIM1718Configuration Management for Your Cloud usingvCenter Operations Suite

Tuesday 3:00pm Thursday 2:00pm

OPS-CIM19265 Must Know Design Considerations forPlanning Capacity When You are 50%or More Virtualized

Tuesday 3:00pm Thursday 2:00pm

OPS-CIM1940Real World Stories of Operational PerformanceTroubleshooting , Capacity and ConfigurationManagement with vCenter Operations Suite

Wednesday 11:00am

Other vCenter Operations Management Suite Sessions

HOL # Lab

HOL-OPS-01 Introduction to vC Ops Enterprise

HOL-OPS-02 Introduction to vCM Enterprise

HOL-OPS-05Automated Operations forVirtualized Datacenters

Demo Products Showcased

Hybrid CloudOperationsManagement

VMware vCenter Operations Management Suite

VMware vFabric Hyperic

VMware vCenter Orchestrator

Cloud Securityand Compliance

VMware vCenter Configuration Manager

Demos Hands On Lab


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Real World Stories ofOperational PerformanceTroubleshooting , Capacity andConfiguration Managementwith vCenter Operations Suite

Moderators:

Wayne Watson, VMware, Inc.Becky Smith, VMware, Inc.

Neil Aragaki, The Boeing Company

Brian Carpenter, Heritage Auctions

Jeff Ely, CSCBruce George, EMC Corporation

Philip Hebert, Ochsner Health Systems

Michael Preston, Hastings and PrinceEdward District School Board

OPS-CIM1940

#vmworldops

CIM1940-Real World Stories of Operational Performance Troubleshooting , Capacity and Configuration...

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