CIM Then and Now - With Insertions ·...
Transcript of CIM Then and Now - With Insertions ·...
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CIM THEN AND NOW -‐ Part 1 There’s a saying that “necessity is the mother of invention” and that was true in the founding of the CIM Toronto Branch and of CIM itself. The time is 1941, WWII is well under way and Canada is the arsenal of the allied forces. In order to aid the war effort by increasing production efficiency, an industrial engineering training course in time & motion study was instituted and taught in Hamilton. This was part of “the dominion/provincial war training plan”. Students travelled from the Toronto-‐Hamilton area to take this course. Among the teachers were J.D. Woods (Woods Gordon) and prof. Ralph Presgrave. Prof. Presgrave suggested the forming of a society by the course grads. Jack Gringorten led a group in writing a constitution and organizing “the society of industrial methods engineers” in 1942. This group, with jack as president, held their meetings within the Toronto area, thus, the Toronto Branch was born. The society continued with its industrial engineering focus until the end of the war in 1945. In 1946 the society decided to broaden its field in order to cover all phases of industrial management. Jack Gringorten revised this original constitution and the new group became known as “the Canadian Industrial Management Association” after the revised constitution was adopted at a meeting held in Toronto. So Toronto was also the founding branch of CIMA. “Back in that period we were working in time study and methods engineering and studying at night. We used to meet in hart house at U of T, where we had dinner before the meeting. Dinner used to cost us all of $1.25. We held our meetings in the common room where we exchanged mainly technical information relating to our work”. (These reflections are by Mel Lerman a Toronto Branch member since 1947, covering the past 54 years) While we’re in this 1940s period, other students were attending another industrial engineering course at McMaster University in Hamilton. One of the instructors was Arnold Longley, who, along with some of his students, founded the “Canadian Industrial Engineering Association” in the Hamilton -‐ Galt area. “We were on the Hamilton Board and attending McMaster, when we felt it would be closer to attend Waterloo College (Wilfred Laurier U.) in Kitchener, so we got together and formed the Grand Valley chapter in the Kitchener-‐Galt area. The board met in our living room and debated whether the course and branch would “fly.” We were prepared to “pony up” for the instructor if it didn’t. The chapter was successful right from the start, as there was a huge response to our ad for members and this money paid for the administration of the course at Waterloo.” (These are some reflections by Don MacLeod and a group of the charter members of the C.I.E.A. Grand Valley Branch. (Ted Turner, Mervyn Souder, Bert Munro.)
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The activities of CIMA were concentrated around the Toronto area for the next three years. Then, at a meeting involving the Toronto Branch of CIMA plus the Grand Valley and Hamilton chapters of “the Canadian Industrial Engineering Association”, it was decided to merge these two associations and form a three branch operation under the CIMA banner in 1949. While CIMA consisted of three autonomous branches, they also saw the need for a central authority to guide the progress of the different branch groups on parallel paths. Thus, the “National Council” was formed in 1954. The council is made up of delegates from all the Branches who meet to co-‐ordinate activities and set overall policy for the association. The first national council of CIMA was convened in Toronto in November 1954. Representatives from those Branches met to chart a development and expansion program that would, eventually, establish Branches across Canada. Jack Gringorten was elected the first national president. Letters patent for the association were issued in October 1958.
CIMA had made steady progress as an organization but there was no coordinated course content, as each branch ran its own. One of the first tasks of the national council was to review and standardize these different courses into one national course. This universal program was adopted by the three Branches in 1955. The program was taught at selected universities and colleges as part of their extension departments, under sponsorship of CIMA. In 1956 the association was granted a charter as an educational organization by the Province of Ontario. Course graduates received a “Certificate in Industrial Management”.
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“Through the years we held meetings in several locations throughout Toronto, such as: Hart House-‐Ports of Call restaurant complex-‐the oak room in Union Station -‐ Park Plaza Hotel. In the beginning we used to get approximately 20 people, then, when we had a full program, averaged around 200 people a meeting, we even had 400 plus at some meetings.” (These are some more reflections by Mel Lerman.) In 1957, a group started operations in the St. Catherine’s area, formed the Niagara District Branch and joined the three original branches under the CIMA banner. The national council’s expansion program started to take full effect soon afterwards. Between 1957 and 1970 branches were organized throughout Ontario, Quebec, Manitoba, Nova Scotia, Saskatchewan, Alberta and British Columbia, so that today there are branches from “sea to sea”. Along with these “new” branches, the other provinces also granted educational charters to CIMA and in 1965 the national council revised the course graduates designation to “Certified Industrial Manager”.
With all of this expansion going on, it became apparent the organization needed a full time secretariat, subsequently a national office was opened with E. C. (Ted) Luke as the first executive secretary in September 1964. The first office was located at 119 Chaplin Crescent. Quickly outgrowing this space, the staff moved to 51 Eglinton Avenue East in
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November 1965 and for the next 10 years, this location was their home. While acting as executive secretary, Ted and an editorial board consisting of “Chuck” Lepore and Jack Gray initiated the “Industrial Manager” magazine in December 1965. This magazine is now “The Canadian Manager”. Ted was executive secretary for an 8 year period from 1964 to 1972. During this period he greatly assisted the Institute’s growth. A significant event occurred in May of 1966, when the Hamilton branch presented a “Certified Industrial Manager” certificate to Mrs. Irene Stevens. She thus became the first woman graduate in CIMA history. In fact, this was a double first as Irene’s husband Victor, also graduated. Thus they formed the first husband/wife team to graduate. In a conversation with Hamilton executives as reported in the Industrial Manager in 1966, Irene Stevens said: “at the time of enrolling I had no idea that for four years I would be the only female student. I had some doubts in my mind as to the actions I took however I was determined not to let our side down. It did not take long to get acclimatized and my fellow students were just wonderful in helping me with the CIM course. CIM has really helped me with my business success”. With branches from “sea to sea”, the national council created a regional organization to assist it in governing the Institute. This took effect in 1967 and since then Regional Presidents have been elected annually to supervise operations in five regions: Central / Western, (B.C. Alberta, Saskatchewan & Manitoba), Ontario West, Ontario East, Quebec and Atlantic. Another 60s phenomenon was the recognition of companies identified with CIMA or “company members”. These were companies that supported students in the CIMA course. Often, upon graduation, these students were promoted within their various companies and so, these companies retained a relationship with the association. A list of 25 of these companies was published in the March/April 1967 edition of the “Industrial Manager”. While this CIMA expansion was going on, enquiries were coming in from various other “non-‐ industrial” fields for management training courses. The time was approaching for the “association” to become a home for the entire managerial profession in Canada. Many meetings were held throughout the “association” to discuss such an important step. Finally, at the annual general meeting in Winnipeg in June of 1970, it was unanimously approved, to change the name of the “association” to the “Canadian Institute of
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Management.” Interim authority to use this new name was granted by the Federal Department of Consumer and Corporate affairs and subsequently, the supplementary letters patent were granted in 1978, 20 years after the first letters patent. Parallel with the “Institute’s” expansion, the educational side also “expanded” its function, in order to accommodate the new major spheres of management expertise. This was given a huge boost in 1973, when the Federal Department of Industry, Trade and Commerce authorized a substantial grant to CIM to broaden the appeal of its program. The result of this grant was a new program that covered management development in all fields from manufacturing to public service. It impacted on both large and small businesses and was dynamic in meeting the changing needs of management. The course graduates designation then became “Certificate in Management”.
As students taking the CIM course, we were encouraged to form “study groups” to work on class projects and case studies at home. These “study groups” led to some lasting friendships over the years. “My husband and his study group were working on a case study in our house one night, involving a taxi driver who was fired for sleeping on the job, (remember this one people?), there was lots of heated discussion over many hours, both pro and con. Finally they all decided to simulate the position of the driver. They were all lying on
the floor with their feet up on the sofa when I went to make them some coffee. Suddenly it was very quiet and when I came back with the coffee and cookies there they were all sound asleep -‐ case closed”. (These are some reflections from my wife Hazel about life as a student’s wife.) We were really on a roll now and the national office was getting swamped with administrative services to the Institute. Recognizing this, the national council voted to engage a professional association services group. This was the beginning of the Taylor Enterprises group and the move of the national office to 2175 Sheppard Avenue East in 1975. Harold Taylor became the new national administrator of CIM and edited the
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magazine. In 1979 Joan Milne of Taylor Enterprises became the National Administrator and was appointed Executive Director in 1982. Joan is now President of Taylor Enterprises and has been Executive Director of CIM for the past 20 years. In 1997 Joan also became the official spokesperson for CIM for publicity purposes. An interesting event in 1970 was the establishment of an international branch. This branch covered members at large who lived more than 50 miles from any branch centre. These members are located both in Canada and around the world. The first volunteer secretary of this group was John Podmore of the Grand Valley Branch. Another major event in the mid-‐70s was the establishment of a Board of Governors. This body was composed of senior business executives who would be able to guide the progress of the Institute. The purpose of the Board was to provide directions to the President and Board of Directors of the Institute. The first Board of Governors meeting was held in September 1974.
Since CIM was now the home of the managerial profession in Canada, it was recognized that a set of professional standards were required for persons managing the services and resources of Canada’s economy. Exploratory discussions started in 1942, followed by various detailed sessions over many years. This original idea culminated in 1967 when an official report recommended the establishment of a professional designation. The
The first meeting of the Board of Governors of the Institute was held on Thursday, September 26, at the Carlton Club in Toronto. The meeting proved to be exciting and fruitful in establishing new directions for the Institute. Shown from l. to r.: John H. Brace, President, Honeywell Canada, Brig. General Bruce J. Legge, E.C., President, Canada Safety Council, President, Medical Legal Society, Victor D. Prendergast, M.B.A., C.I.M., P.Eng., Manufacturing Manager, S.C. Johnson Ltd., George A. Heaton, C.I.M., President of the Institute, Jacques A. Viau, C.I.M., Immediate Past President of the Institute, Manager of Personnel, Canadian Broadcasting Corporation, and Thomas H. Savage, C.I.M., President ITT Canada Ltd. Not pictured: Paul J. Tuz, C.D., P.E., P.Eng., M.B.A., Executive Director of the Institute, Donald G. MacLeod, President, Savage Shoes.
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“Professional Manager (P.Mgr.)” program was finalized in 1972 and then received final approval from the National Board of Directors in January 1975. Now, this designation, (P.Mgr.), provides recognition for individuals who meet an established set of criteria that reflect a high standard of professional competence. This designation also provides an incentive to university graduates with backgrounds in other disciplines, to enter the management field as a professional. In 1978/80 an independent study program was started for those students who were unable to attend classes in a post-‐secondary establishment. It was based on the current course material and is continuing to thrive today. Until the mid ‘80s, CIM enjoyed its position as an educational organization, where our educational program was taught at selected post-‐secondary establishments. However, from this period on, we began competing with established courses in management subjects given at these establishments. An educational advisory committee was set up by the national council to monitor this situation and their report suggested a gradual phasing in of an equivalency program. Course outlines have been approved at post-‐secondary establishments across Canada and by the end of the 1999 educational year a C.I.M. designation could be obtained through this equivalency program. One of the highlights of the 80s was the “Cossman Seminars”. E. Joseph Cossman was an entrepreneur “par excellence”. He’s was called king of the mail order business. He authored 10 books, and invented a million selling toys. In 20 years he earned $25 million. Even though now retired, he gives a series of free lectures and then a 2 –day seminar on “how to make money in your own business”. Cossman’s lecture/seminar series were sponsored by CIM and were held in Toronto, Hamilton, London, Kitchener, Ottawa, Montreal, Winnipeg, Calgary, Edmonton and Vancouver. The seminars were held to encourage Canadians to become entrepreneurs and leaders in business. It was estimated that over 1 million people heard about CIM through them. A sad note for the 80s was the passing of the leader of CIM’s founding fathers. Jack Gringorten died in 1984 at the age of 75. In 1986 the Institute broadened its educational base in order to serve three separate markets. A new entry level educational program was designed to meet the needs of first line supervision. This is a three year course and the designation is “Certificate in Supervisory Management” (C.S.M.). The original CIM program was upgraded to meet the broader needs of today’s middle management positions. This is a four year course with the designation “Certified in Management” (C.I.M.). The professional manager designation (P.Mgr.) for senior managers
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was also upgraded to include demonstrated analytical and writing skills. The C.S.M. program started in the fall of 1986. In the fall of 1987 the Institute introduced a merit award program designed to provide ongoing recognition for services rendered to the Institute in advancing its aims. The idea was to provide some incentive for graduate members to continue their activity within the organization. Each branch has a merit award committee to monitor and administer this program according to specific rules regarding points earned. Starting in 1988, the awards are as follows:
• 200 points – bronze merit award • 300 points – silver merit award • 400 points – gold merit award • 500 points – diamond merit award • 1000 points -‐ sapphire merit award
With the beginning of the ‘90s the federal economy took a dive and all types of businesses suffered. CIM took it’s “lumps” also, but being a dynamic organization, managed to “swing with the punches”. One of the ways was as follows. As the world was becoming smaller through improved communications, CIM decided to expand and take advantage of this situation. In 1991 our then Academic Dean, Dr. Phillip Wright, led a team on a visit to Hong Kong to investigate the setting up of a CIM branch and the offering of our C.S.M. course. The trip was successful and the first group of students graduated in 1992. As a follow up to our newly broadened education base a Chartered Manager (F.CIM) program was established in 1993. This program is for senior managers who have graduated from the CIM program. It consists of an additional 12 courses in order to reach an obligatory 60 credits. These credits can also be obtained through equivalencies, or a candidate can qualify with an MBA or PhD in management. More proof of the dynamism of CIM came in 1994 when the Institute adopted its first strategic plan. It actually started a year earlier as a co-‐operative venture between the branches, the regions and the National Board of Directors. In a series of bi-‐regional meetings all the memberships concerns were welded into a forward thinking strategic plan which was unanimously accepted at the 1994 AGM in Winnipeg. It includes a mission statement as follows: “the Canadian Institute of Management is committed to leadership in promoting management professionalism, efficiency, effectiveness and excellence in individuals and organizations”. Plus, the plan deals with the 5 areas of operation: education, marketing, membership, finance and administration. The plan is dynamic and will be revised periodically.
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Part of this strategic plan was the replacement of the Board of Governors. Decisions to meet the challenges of the changing times and involve the general membership in the decision making process necessitated this move. In place of the Board of Governors the Past Presidents Council was introduced. This council utilizes the Past Presidents strengths and counseling. In 1994 the Institute also introduced the corporate membership category. This should not be confused with the previous company memberships, which was introduced in the late 60s. Corporate members pay a fee and for this fee they get a CIM plaque, a published company profile in “The Canadian Manager”, advertising deals in “The Canadian Manager”, 2 general members, the use of the CIM logo, plus…. The following is a partial list of the original corporate members: Consumer Gas (Niagara Branch), Personal Insurance (Winnipeg Branch), Stress Crete/King Luminaire (Hamilton Branch), Steelcase Canada (National), The Canadian Coast Guard (Sarnia Branch) and the Metropolitan Toronto Police Service (National). Another first for CIM in the fall of 1996 was when the Institute began its first in-‐house CIM programs. The first one was at Steelcase Canada in Toronto, after a series of meetings involving Steelcase V.P. Human Resources and our Academic Dean, Executive Director and National Administrator. The program started with 20 students in September 1996. A second in-‐house program was taking place at the Canadian Coast Guard’s regional headquarters in Sarnia. The CIM program seemed to fit the Coast Guard’s HR Management strategy and so a pilot program was launched with 24 students also in September 1996. Throughout this historical review we have often referred to AGMs and annual conferences. AGMs are automatic (as required by letters patent), to be held annually, to conduct the business of the organization and this year (2002) we’ll be holding our 60th AGM. National conferences however, are another matter. They are open to CIM members and non-‐members and generally consist of educational seminars, plus a companion program and, of course, networking receptions and the President’s Ball. The first one was held in June of 1967, as a centennial project, on the 25th anniversary of CIM. The location was Niagara Falls and the conference was hosted by the Niagara District Branch. It was a great success and has been an annual event ever since. This year (2002) will mark our 36th annual conference and our 60th AGM.
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We previously mentioned the “Industrial Manager” forming the “Canadian Manager” in December 1965. This magazine is published quarterly and also replaced a newsletter type of publication from National known as “news and notes”. The Branches also have their own information sheets, publishing local news and events. Another popular national newsletter is “Tips from the Top” which is published bimonthly. Academic equivalencies received recognition in the Ontario college system in 1999, when the C.I.M. course curriculum and the P.Mgr. Certificates were presented to the joint educational qualifications subcommittee. A review of the submissions has granted the C.I.M. certificate two (2) steps below maximum level on the college system salary grid, and the P.Mgr. which is one (1) step below that same level. The full announcement appears below. So here we are at the Millennium. At the 2000 AGM we were given another instance of how dynamic CIM is. Our first woman National President, Betty Smith of the Lake Simcoe Branch has taken the Institute into the 21st. Century. This is 34 years after the first woman graduated with a C.I.M.A. diploma.
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Now that we are officially at the start of the 21st. Century, what does CIM have to look forward to? Our personal lifestyles have changed dramatically. 60 years ago there was little competition from other forms of communication. Even into the 70s, television didn’t have that much impact on a good Branch meeting. Now, however, we e-‐mail family and friends, rather than see them, because “it’s instant” and 24/7/365. Cell phones allow us to talk to each other (when we don’t e-‐mail) from any location on, or above the earth. With all these technological advances we now appear to be dealing with each other “at arm’s length”. We also have a wholly different corporate lifestyle than we enjoyed 60, 30, even 10 years ago. In our work we no longer need go to the office, when the internet allows us to work from our homes. Global meetings/conferences are held via teleconferencing, or satellite. Neither do we work for a company “for life”. We are subject to the vagaries of the “global economy” which has spawned the greatest interest in entrepreneurship in our lifetimes. Closer to home, we have the main CIM courses and equivalencies as methods of earning a C.I.M. designation. Plus, our courses are now on-‐line, in order to meet today’s requirements. Maybe, because of this “arm’s length” tendency, we need to return to that earlier method of communication, talk to each other. There is still nothing like a good Branch meeting in order to accomplish this. Discussions with our peers will never go out of style and neither will inter-‐acting with them and listening to a good speaker on a current management topic. CIM continues to be flexible and grow with the changing times. It remains Canada’s leading management professional organization in this 21st. Century. CIM’s progress will continue for the next 60 years.
CIM THEN AND NOW – Part 2 I ended the first part of “then and now’ with the words “CIM’s progress will continue into the next 60 years”. Well we are now through the first 10 years of this 21st. Century and it seems to be a good time to review those years. A significant event occurred in 2001 that has changed our current and future lifestyles forever. On September 11, 2001 international terrorists flew passenger carrying commercial aircraft into the twin world trade towers in New York City. This caused those towers to crumble and crash to the ground, killing nearly 3000 civilians. The event is recognized now as simply 9/11 – “the day the world stopped”. Somewhat hidden by these international terrorist activities, a significant historic agreement was reached between CIM and Lakeland College in Alberta. The two
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organizations became educational partners wherein Lakeland graduates would also receive a C.I.M. diploma. In 2002 new international security measures would be introduced that would affect the travelling public and become the new “norms” of our daily lives. Decisions would be required to meet whatever effects these new challenges would place on CIM. In order to meet these new challenges CIM National spent a significant part of 2001/2002 developing a Business Plan. We started by initiating a CIM brand awareness campaign in order to attract more members. The major event of 2002 was CIM’s 60th anniversary AGM and conference held in Alliston, Ontario. The conference was put together by the Ontario East Region in a great spirit of cooperation. All 4 Branches worked to host a very successful event. The National Board introduced its recently developed Business Plan to CIM at this anniversary conference. The establishment of three “diamond jubilee educational scholarships” honouring Ron Smithson of Hamilton, Mel Lerman of Toronto and Lucy MacEachran of Sydney in partnership with the Canadian School of Management, were also announced at the conference. CIM’s diamond jubilee conference was blessed with a record number of attendees, who had many reasons to celebrate. See below for some of our award recipients.
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As we said goodbye to 2002, we also said goodbye to Mr. Joseph (Joe) Cossman. If you were with us in the ‘80s everyone certainly remembers Cossman. Ten out of our seventeen Branches hosted a seminar with him and CIM thought so much of him that we included a section of a recruiting movie about him, with the author playing Joe Cossman. A past president of the Central Region, Denise L. Moreau of the Winnipeg Branch, also died in 2002 and is sadly missed by all who knew her well. As the National Board and committees worked their way through the new Business Plan, more sections of the plan were put into action, particularly in the brand awareness campaign. Advertising in various media outlets was undertaken in order to attract more members. This was a result of the increase in CIM designations being earned through education equivalencies. To assist in this effort, Mike Cook who was then National Director of Communications introduced the new national web site developed by Bayne Robertson’s group of Winnipeg. This initial web site was eventually redeveloped and the enhanced web site was re-‐
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launched in 2003. This web site (www.cim.ca) brought the Institute to a central point for all of its National news, Branch news and events. It is a dynamic site and will be updated on a regular basis. A dramatic improvement in bilingualism was also made to the national magazine and the web site. In the mid 2000’s the National Council requested a membership demographics survey to see how we could best improve the organization for the future. This survey was conducted by Quality Management Inc. The survey results proved interesting and should be under continuous review as we forge ahead. Quality Management Inc. found six areas of major concern and these should be the basis of our concentration for the future. They are as follows:
• Services; • Involvement; • Interaction/communication; • Industry awareness; • Continued professional development; and • Accreditation.
Some key quotes from the survey are noted here:
• “CIM must reinvent itself. Management has changed through the years but CIM has not”.
• “more refresher courses for alumni”. • “joint ventures with other professional organizations”. • “the CIM designation needs to be fully recognized by all post-‐secondary institutions if
the workplace is to recognize it as an important designation for its employees to attain”.
The National Board of Directors, in their summation of the survey, committed to addressing the areas of concern in order to define the way in which CIM is perceived by the public. April 3rd 2004 was a great day for CIM as it saw the inauguration of a new British Columbia Branch of CIM. This truly gives CIM Branches from coast to coast. This new Branch was a dedicated effort by such western notables as Wilf Barranoik, Peter Fernandes and Linda Gordon.
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Not only did we have a new CIM Branch, but at the AGM, we also elected a new National President. Mike Cook took over the reins after the AGM and Betty Smith moved over to the roll of Past President after an illustrious four years of running CIM National. 2004 closed out on a sad note as Lucy MacEachern R.N., C.I.M., P.Mgr. died of Lou Gehrig’s disease (ALS), in October. Lucy had a long standing record of service to CIM and almost recognized her dream of becoming the first woman National President. She was one of three honourees of the newly established diamond jubilee educational scholarships. In our Spring 2005 Canadian Manager Magazine, Mike Cook announced a major change in the administration services of CIM, as follows:
“The Finance Committee has been busy working at developing and implementing a request for proposal (RFP) for the contract to cover our administrative services. This Committee, headed by our National Secretary treasurer, Nancy Aiello, has put in a tremendous amount of time and effort to e sure that the firm that provides our administrative services is ready, willing, and able to help us achieve our goals in a cost effective manner. The successful proponent of that process is Base Consulting and Management Inc., in Toronto. www.baseconsulting.ca. This company was able to clearly demonstrate that they have the full skills, knowledge, and abilities to not only meet our current needs, but to help us to develop and grow for the future.”
This meant that Taylor Enterprises’ long service of providing CIM’s administrative services was over and that Joan Milne would no longer be our Executive Director. Mike Cook acknowledged their commitment to CIM, and thanked Taylor Enterprises for their past services. He also praised the RFP sub-‐committee consisting of Nancy Aiello, National
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Secretary/Treasurer; Betty Smith, Past National President; and Mardi Stevenson Ontario West Regional President. However, to finish this 2005 saga on a lighter note, Betty Smith announced that Joan Milne, P.Mgr., C.Mgr. was made CIM’s newest National Life Member for outstanding service as Executive Director of CIM and her leadership of Taylor Enterprises in providing administrative services to CIM for more than 30 years. It was a shock when we heard and read about the passing of Ray Camire in April of 2005. He was a long standing and respected member of the Institute and served at both the Branch and National levels. He was National President from January to June of 1977. In mid-‐July the abrupt resignation, (due to business obligations), of Mike Cook as CIM National President, claimed the spotlight. Betty Smith, as National immediate Past President assumed the role of National President again until the 2006 National AGM. The transition to the new administrative services company Base Consulting was completed. However, after approximately nine months Base Consulting withdrew their part in the contract. So, in a period of less than 2 tears, CIM had lost a National President and an Administrative Services company. These indeed were turbulent times. The CIM National Executive solved the problem by taking over the administrative services roll themselves. They hired staff and moved the CIM national headquarters from Toronto to Barrie, Ontario. Although it was thought that the move to Barrie would save some money, it did however create a lot more work and responsibility for the National Executive. At the 2006 Semi-‐Annual Deb Johnstone, C.I.M., ATM-‐S, CMA was unanimously elected National President-‐Elect, and took over the duties of President at the National AGM held in Newfoundland in 2006. The year 2007 was CIM’s 65th anniversary year and the conference and AGM were hosted by the Sarnia Branch. Behind the scenes, two staff were added to the National Office in Barrie, in order to improve service to the Branches and bring stability to the National Office. Back at the AGM, there was a significant turnover in the National Board, as four new members were elected, to replace four members who decided not to run for re-‐election.
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The 2008 conference and AGM was hosted by the Lake Simcoe Branch. The conference venue was the Horseshoe Valley Resort and during the festivities the Lake Simcoe Branch celebrated their 50th anniversary. When the business meetings of the conference were concluded, David Duncan of the B.C. Branch and Matthew Jelavic of the Toronto Branch were elected to the National
Board, and Patrick Dunne of the Newfoundland & Labrador Branch was elected Atlantic Regional President. Paul Markle of the Toronto Branch was elected National President-‐Elect. During this first decade of the 21st century, we seem to have lost quite a few of the organization’s prominent members and 2008 is no exception. In June, the Winnipeg Branch announced the sudden passing of Jared Paisley who was the University of Manitoba’s Extended Education Program Director. Throughout 2008 and into 2009 the tough economic times were felt by CIM and many of its members. This jolted the National Council into action at the 2009 SAGM. All the delegates at this meeting became active participants in setting a Strategic Plan and an Internal Operations Plan. The idea was to whole heartedly embrace new technologies in order to economically increase membership. These technologies included Skype conferencing, instant messaging (texting), and a greater use of the new I-‐pads. Outsourcing of the National Distance Education program was achieved. During this period Dr. Matthew Jelavic, C.Mgr. National VP of Education and his team initiated a comprehensive national CIM Accreditation Program for post-‐secondary schools. This would streamline the process of full time students obtaining a CIM designation. Seneca College in Toronto, Ontario was the first in Canada to achieve National Accreditation, and Conestoga College in Waterloo, Ontario was the first in Canada to achieve National Accreditation for a degree-‐level program. Conestoga College was followed closely by the Northern Alberta Institute of Technology in Edmonton, Alberta. Another move in the Internal Operations Plan was the introduction of a pilot project in continuous professional excellence in learning and development directed towards P.Mgr’s.’
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In this pilot program P.Mgr.’s could earn one professional development unit for every hour spent in a planned structured learning experience or activity. At the 2009 AGM the National Council revised the CIM mission and vision statements as follows: The new vision statement is:
The Canadian Institute of Management is recognized as the premier provider of excellence in management development.
The new mission statement is: To lead in the delivery of quality programs that will promote the continuous education
and professional growth of our membership The year 2010 could not have had a more emotional or saddening start; the Toronto Branch lost two prominent members; Rob Passmore, the Branch immediate Past President; and then Mel Lerman, a Toronto Branch advisor, and past National Secretary / Treasurer and National Life Member. Mel served the organization in many other Branch and National positions over the 62 years that he was a member of CIM. During 2010, CIM members at the SAGM’s round table session discussed and added 15 important issues to the Business Plan that the National Board is working on. The idea is to enhance the perception of the CIM designations as a requisite measure of professionalism in general management. Paul Markle presided at the 2010 Hamilton AGM in June and was re-‐elected National President for a second term.
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Throughout 2010, more post-‐secondary schools achieved CIM National Accreditation. These were: British Columbia Institute of Technology in Burnaby; Fanshawe College in London, Ontario; Memorial University of Newfoundland in St. John’s; and Georgian College in Barrie, Ontario. The SAGM in 2011 started with some significant changes for the Institute. We started with a new venue for the meeting that appeared to please the attendees and so it will be used again for the 2012 SAGM. Another initiative was the inclusion of some training/information sessions after the business of the Institute was concluded. A motion was passed at this SAGM to fund continuation of the Institute’s pilot project with the UK Chartered Management Institute’s Management Direct program as a member benefit. This will allow some in-‐depth evaluation of this significant resource. It is felt that the Management Direct program will become one of the largest benefits ever offered to our CIM members. This type of benefit should help raise awareness of CIM to corporate Canada. An initiative to change the designation F.CIM to C.Mgr. to “better reflect the title and the individuals it represents” was announced by Dr. Mathew Jelavic C.Mgr. the National Vice-‐President of Education. It is best described in the article announcing this change as follows: “The Canadian Institute of Management is pleased to announce that the Chartered Manager designation has changed from F.CIM to C.Mgr. to better reflect the title and the individuals it represents. The C.Mgr. designation is an internationally recognized acknowledgment of management leadership and expertise. It represents global leaders and managers as a testament to the qualities of the Chartered Manager and all that it encompasses -‐ a designation that truly embodies the leaders of today. The intent behind this change is to align the title and designation for Chartered Manager. From a brand recognition perspective this will be the beginning of a new campaign to promote C.Mgr. as the premium product within the Canadian business and academic communities. To the public in general, the designation of C.Mgr. will be easily recognizable and tied to the Chartered Manager title. This will also give the CIM the opportunity to re-‐launch our senior designation and capitalize on a revitalized marketing campaign and drive membership growth and services. This decision has aligned the three professional designations that the Canadian Institute of Management presents. The Institute will now grant the C.I.M., P.Mgr. and C.Mgr. designations, representing the pinnacle of Canadian management excellence. The existing F.CIM designation will become an Honorary Fellowship that the CIM can grant for outstanding contribution to management within Canadian society. It will be a way for the CIM to recognize people outside the Institute, much like universities grant honorary degrees.
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We urge all existing Chartered Managers to request the updating of their documentation to reflect the new C.Mgr. designation. This will be done at no charge, through your local CIM branch. Please contact your branch, and advise them you are interested in receiving your new C.Mgr. designation certificate. The Institute will require the return of your existing F.CIM certificate. With the introduction of C.Mgr., the academic and experience requirements, and supplementary documentation have been significantly increased. However, if you are a lapsed Chartered Manager, we will accept your re-‐instatement with the Institute under the previous requirements until December 31, 2011. We encourage all our current and past Chartered Managers to engage the Institute and be recognized as a leader locally, regionally and internationally. Be proud of your professional designation, and others will do the same.” When I read our National President’s message in the summer 2011 issue of the Canadian Manager magazine, I must concur. Our declining membership is a significant cause for concern and has been for some years now. We appear to be losing members nationally at the rate of 600-‐700 per year. The question is why? This has been discussed before at various AGMs over the years and still no significant action has been taken to address this continuous problem. I believe that we should all re-‐read President Paul’s message, and so, it is reprinted below: “One component of that challenge is to address the trend of declining membership over the past several years. Although we are pleased to welcome new members to this great Institute, we are nevertheless concerned that members are not renewing. At the Annual General Meeting in Nova Scotia in June, this subject will be discussed. It is my expectation that I will be able to report some specific initiatives arising from our discussions. A superficial analysis of the membership conundrum might lead us to blame our loss of members on the economic conditions or loss of value-‐added membership features. However, perhaps a more in depth analysis may lead to a different conclusion. I believe that the time has come for the Institute to conduct some meaningful research into what our members and corporate Canada really need, and how CIM can meet that need. Our research must not be confined to the analysis of what is currently not working for us; but it must also define positive initiatives with measurable outcomes. Another component that is a challenge to the Institute is our relationship with corporate Canada, and small businesses. The founding of CIM was predicated on the fundamental need of managers and small business owners for higher education and greater management skills. To some degree the Institute has been able to meet those needs. My vision for the future of CIM revolves around a partnership with corporate Canada whereby we determine their needs, and the needs of their management personnel, and then work with them to meet those needs”.
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The Institute has begun to take a serious look at membership retention, and the steps necessary to turn the declining trend around. This appears to be a “hot” topic that needs to be addressed. Through this first decade of the 21st. Century we have moved through terrorism, three wars (gulf war, Iraq, and Afghanistan) and major economic disasters worldwide. With all of this upheaval of our personal lifestyles, it is no wonder that CIM has had a similar “rough passage” through this same period of time. However, we are finally getting some great national pilot projects up and running, which, along with some great member benefits, should finally prove that CIM is the “go to” organization for management professionalism. My wish is that the next 9 decades of this 21st century will bring peace and hope for all. Written by: Peter Horlock C.I.M., P.Mgr., P.E. (ret.) Advisor to the Toronto Branch of CIM.
About the author Peter Horlock was educated in the U.K.., the U.S.A., and Canada and followed a career in industrial engineering, culminating as a business consultant until retirement. He graduated from the University of Toronto in 1970 with his C.I.M., and obtained his P.Mgr. designation in 1976. His P.E. registration was obtained in 1978 from California, U.S.A. Peter has been an active member of the Canadian Institute of Management for over 45 years. He has served on various committees at the Branch and National levels during that time and was on the Toronto Branch executive. Some of his contributions include program chair for the 1980 conference, participation in the “Cossman” film, Toronto Branch convocation speaker, author of ‘CIM Then & Now” vols. 1 and 2, and he currently serves as a Toronto Branch advisor. Some of his many awards include a long service pin, diamond merit pin, sapphire merit pin, Branch Life Membership and National Quality Service Award.