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Transcript of Ciao Paper Final
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 3/14
so. We provide that solution in the orm
o a ubiquitous dashboard showing the
real time impact o people’s behaviourwithin PANDORA on the environment
complete with personal hardware which
publically displays the virtuousness o each
individual, and a persuasive interace which
conveys inormation to help them realise
PANDORA’s potential as one o the greenest
buildings around.
Abstract
Technology is only as good as the people
using it. In situations where technology
gives people the power to reduce theirenvironmental impact, the ull potential o
that technology remains unrealised unless
people have the incentive to use it correctly.
PANDORA is ull o green technology,
but it lacks is an understanding o how
humans can subvert that technology, and
a solution to discourage them rom doing
CiaoDesigners
Jenny Hepworth
Hung Fai Tang
Sneha Khulla
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 4/14
vehicle. Research has shown that this
increased awareness improved driving
styles to such an extent, that the additional
improvements o the dashboard, compared
to the hybrid engine alone were signicant.
Furthermore, research in the UK has shown
that i this eect could be harnessed on
smart meters, energy consumption o
buildings could be reduced by as much as
15%.
We have taken the Prius Eect and appliedit on a much grander scale than has been
previously envisioned: creating a media
acade plus internal points o visualisation
to ubiquitously inorm people o how their
behaviour within PANDORA inuences its
consumption o energy. In doing so, we
aim to support PANDORA’s goal o being a
building with sustainability at its heart.
The second tenant is connectedness. We
wanted to create a acade which a wide
range o people could interact with on a
meaningul level, whether or not they were
actually inside the building. This is critically
important to PANDORA, which is designed
as a home or nomadic workers: those
workers who will oten work remotely and
Introduction
We propose to create a dashboard or
PANDORA, called CIAO. The CIAO concept is
built on two tenants, inspired by PANDORA:
sustainability and connectedness.
PANDORA is built on green technology,
but lacks inrastructure to help people use
that technology to its ullest potential. We
propose a ubiquitous dashboard which will
alter people’s behaviour by making them
aware o how their behaviour aects theworld around them. The key insight behind
this is known as the “Prius Eect”.
When the Prius was developed it was
given a hybrid engine which would
intelligently switch between gasoline and
electric power, making it one o the most
environmentally riendly mass market cars.
However, Toyota engineers also added
an extra design eature to enhance its
green capabilities – a dashboard, clearly
displaying uel and power consumption to
the driver. This enabled people to see not
only how the technology in their car was
working to reduce uel consumption, but
also how their individual driving behaviour
impacted the green perormance o the
Design Proposals
CIAO
Fig 1 : Toyota Prius
Dashboard
Fig 2 : CIAO Design
Principles
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 5/14
people thereby increasing the range and
quality o visualisations available. This also
makes it much more easible to requently
change the content o the media acade
making it more interesting and exciting
or the people who see it requentlySecond, we hope that by increasing the
contribution which people can make to
CIAO, this will increase the strength o the
Prius Eect, because people have a higher
stake in it. Thirdly, CIAO as an open source
platorm has the potential to create a rea
community o users, composed not only o
people who use the building, but also those
people who engage with the project rom
urther aeld.
The media acade hence orth acts as
public screen engaging communities
through visual and behaviorial interaction
To understand better the state o the ar
media acade interactions premilinary
research was carried out.
visit the building sporadically. We thereore
wanted to create an interaction which was
inclusive – accessible to many people – and
also connected users together, connected
that community o users to PANDORA, and
connected PANDORA to the world.We thereore created a dashboard which
is completely open source. This means
that anyone can use the platorm to
access relevant data showing the energy
consumption o PANDORA. Anyone can
use that data to create a visualisation
which will be displayed ubiquitously within
and outside PANDORA in order positively
inuence the behaviour o people within
through the Prius Eect.
There are three main benets o making
this platorm open source. First, we harness
the power o collective intelligence. By
opening up CIAO to anyone who wants to
use it, we give it the opportunity to benet
rom the talents and expertise o many
Fig 3:
CIAO sustainabilty
model
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 6/14
Precedent Research
+ Climate Wall
Designer: Digital Urban Living. Aarhus
University
Location: Aarhus, Denmark
Concept: The Climate Wall was an
interactive generator o climate statement
on the acade o a historical building.
Detail: On the wall, speech bubbles,dripping down rom above, contained
words related to on going climate debate,
people passing by the building could
compose their climatic statement by
grabbing various bubble to initiate a
climatic debate.
Technology: The Climate Wall used our
webcams as tracking input to detect people
motion in order to identiy stopping people
in ront o the acade to compose sentence.
Two projectors across the street were used
to project various sceneries on the acade.
Signifcant:The Climate Wall use interactive
projection method to provide a public
platorm or people to discuss climate issue.
+ Conession Booth
Designer: Digital Urban Living. Aarhus
University
Location: Aarhus, Denmark
Concept: As part o CO2030 campaign, the
Conession Booth was a video installation
that provide citizens opportunities to
coness and listen to other on the climatechange issue.
Detail: The installation was two parts
setup, which had one part was recording
people conession or their impacts on
climate change in the exhibition space o
Ridehuset. The recorded video statements
were edited and displayed on bus shelters
and ino stands within the city.
Technology: The Booth used at screen,
which was integrated to bus stop and ino
stands to display the recorded video.
Signifcant: The installation provided a
platorm or people to express and exchange
their thoughts on climate change.
Design Proposals
CIAO
Fig 4 : Cimalte Wall
Fig 5 : Conession
Booth
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 7/14
+ Watermark Project
Designer: Chris Bodle
Location: Bristol, UK
Concept: The Watermark Project was an
visual installation to project the uture ood
level in the city due to the potential rising
water level on various buildings within thecity.
Process: The projection created a strong
indicative warning signal to public about
the potential crisis aced by the city. It
visualized an abstract concept o the rising
water level in three dimensional space.
Technology: Signicant: “By displaying
these levels in real space, the project aimed
to help the audience imagine the depth
and extent o this potential uture ooding
– allowing us to measure the possible uture
water levels against ourselves in amiliar
environments.”
+ The AOF NOVA Facade
Designer: Stanza
Location: Trondheim, Norway
Concept: “The acade presents the
emotional real time state o the city o
Trondheim by using live data, and CCTV
images to represent the Nova Building as aliving breathing entity.”
Process: In the installation, three strands
are involved, they included 1) data
collection: to collect environmental data
rom sensors in the urban environment
2) data visualization: to convert collected
data to online real time visualization; and 3)
city data o Trondheim display: to interpret
micro data o the city and display both the
realtime environmental and emotiona
state o the city online, and the outputs
will become the real time projection on the
acade .
Fig 6 : Watermark
Project
Fig 7 : The AOF NOVA
Facade
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 8/14
VISUALIZATION and DATA INTERACTION.
Data Selection- Ciao as an open source
platorm allows the users to choose the
data they wish to visualize. Being easy
downloadable sotware, Ciao can be
installed and run on any operating system.
For data selection Ciao provides the user
six broad categories o data type related
to the green perormance o Pandora,
which are water, energy, uel, air, waste and
temperature. Each o these allows the userto extract the consumption or ambient
real-time data rom the monitoring devices,
sensors and building management system
built in Pandora. Specic data in context
o Pandora describing the consumption
source and location o consumption area
can be selected. For instance, i the user
in interested in the energy consumption
patterns o Pandora, all he has to do is
click on energy icon, which gives options
or various consumption sources like
computers, lighting, air-condition &
heating or even others. It also suggests
the locations o 1st oor, 2nd oor, 3rd
oor and so on, rom where the energy
consumption data can be extracted. Thus,
Technology: The acade employed multi-
sensor network with sensors installed on
dierent buildings. The sensors monitor
temperatures, sounds, noise, light, vibration,
humidity and gps. Then the data is ormated
in both PHP and XML and shared openly to
allow other people to make visualization or
interpretation o it.
Signifcant: The acade is signicant in
two aspects, one is the visualization o
the environment condition by the acadein a graphical means to reect a real time
state o the city. This allow citizens to have
better understanding o the city. Second,
the collected data is openly accessible
on internet, thus it encouraged dierent
people to involve and participate in the
visualization o the city.
Project Description
Ciao as an open source platorm is
designed to inuence behaviour
change. As mentioned earlier the basic
principles governing the design o Ciao
are sustainability and connectedness. To
achieve this Ciao engages the users in
three processes: DATA SELECTION, DATA
Fig 9:
CIAO User interace
or Data Selection
Fig 10:
CIAO User interace
or Data Visualization
Design Proposals
CIAO
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 9/14
media; it becomes pervasive in Pandora
environment. The public display is on a)
exterior media acade, b) interior display
screens, c) interactive staircase and persona
on a) responsive hardware, b) desktops or
laptops and c) mobile phones.
Data Interaction- The prius eect created
by Ciao in Pandora results in the meaning
o data through a public visualization
reaching out to various users o Pandora
The visualization creates a competitivconversation around the eco-riendliness
o each individual. This not just instigates
them to improve their perormance but also
persuades the users to engage with Ciao
visualization either on a personal or even
public display. This Ciao visualization maps
the user’s position on to the visualization
and gives suggestions about how they
can contribute to the green perormance
o Pandora. For instance, to relation to
the energy consumption o the building
Ciao suggests the individual according to
his position in Pondora to turn o surplus
lighting, open the window blinds or simply
to take o the coat. These behavioura
actions are then recorded by Ciao and the
Ciao acilities the open engagement o data
with the users and gives them autonomy
to make their own selection with various
permutations and combinations o data
type. In more elaborate versions on Ciao
the data is envision to be extracted rom
global sources.
DataVisualization-Ciao provides a platorm
or either visualising this user selected data
or extracting it in raw spreadsheet ormat.
In case the user opts or visualising the data,Ciao provided several deault visualisation
options like tree map, distortion, bubble
map, stacks, timeline, bars, pie and layouts.
It even leaves room or interested users to
upload their own visualization semantic
type. This allows open source growth and
development o Ciao. Ater the user selects
the visualization type, the sample appears
on the screen. In case the user is satised
with the output, he can sent it to Ciao, or
share it on social networking website like
acebook, twitter or even email it to riends.
All the visualizations sent to Ciao server are
reviewed by a managing team or approval.
I the visualization output is approved, it is
the displayed on both public and personal
Fig 11:
CIAO server processing
& display mediums
Fig 12:
CIAO User interace or
Data Interaction
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 10/14
source platorm are the ollowing:
1. What is the purpose o the platorm?
2. Who are the contributors?
3. How are contributors engaged?
4.How restrictive are design specications?
5.What is the process or selecting
contributions?
We studied the ollowing diverse range o
platorms to understand the relationship
between these 5 aspects:•Android: a smartphone App development
platorm
•iOS: a smartphone App development
platorm
•Scratch: Simple game development
platorm with a graphical user interace
•Threadless: T-shirt design and sales
platorm
•Local Motors: Car design platform
•Arduino: Hardware prototyping platform
To understand the complexities o creating
a community o users or an open source
platorm, the answers to each o those
ve questions must be ully aligned. For
example, a platorm which is designed
users are rewarded every time they engage
in green activity. This is how Ciao aects
and changes the behaviour o people.
Implementation proposal
The implementation o CIAO was a key
consideration during our design process,
as the difculties inherent in mobilizing a
community o users around a new open
source platorm cannot be underestimated.
We thereore conducted extensive researchon existing open source platorms, and
used these learnings to guide our design
and implementation decisions.
Supporting research and analysis o
open source platorms
The importance o understanding how
to mobilise people to use an open source
technology cannot be understated. We
looked to several open source platorms
to understand how they had built their
communities o users and what motivates
people to participate. This research lies at
the heart o our implementation proposal.
The most important attributes o an open
Design Proposals
CIAO
Fig 13 & 14:
Open source case
analysis
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 11/14
o “Founder Member”), or the oer o some
kind o standalone value, which makes
using the platorm attractive even withoutthe existence o a wider social network
around it.
A nal important learning rom the research
was that where there is a community around
a platorm, there is generally a selection
process or identiying and championing
the best creations, and community
members participate in this selection
process. The ormer aspect takes advantage
o user’s desire or social capital within the
group, and the latter allows those users
who do not possess the required skills to be
selected maintain a stake in the community
and not get disheartened and disengage.
We take all three learnings into account in
our implementation proposal.
with an educational purpose or unskilled
beginners will ail i its design specications
are very lose, because the platorm is likely
to be too complex or beginners to use.
By limiting the scope o what users can
do with the platorm, it becomes much
more achievable or beginners to learn and
thereore attractive to its target users.
This also highlights a second key principle,
namely that users must have a well-dened
and concrete reason or engagement.Study o the above platorms revealed three
main motivations: nancial, educational,
and social. Social motivations were the
most complex to achieve, given that
there is an inherent rst-mover problem.
The social motivation is characterised by
gaining personal satisaction or cultural
capital by creating something which will
be experienced by a community whose
opinions or wellbeing users care about.
Attracting the rst users is difcult as
they must be persuaded to engage with
a platorm even beore that community
exists. Means o persuasion are usually
either the promise o an important position
within the uture community (e.g. the status
Fig 15, 16 & 17:
Open source case
analysis
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 12/14
Implementing CIAO
1. What is the purpose o the
platorm?
CIAO’s purpose is to make PANDORA one o
the greenest and most connected buildings
in the world. It does this through providing
an open source dashboard which allows
people to see the impact o their behavior
on the energy consumption o the building,
and creates a community o users.
2. Who are the contributors?
We had the explicit goal o making PANDORA
as inclusive as possible. The contributors are
thereore workers within PANDORA, citizens
o Venice, and interested people in the world
at large. The CIAO interace is thereore
designed with a graphical user interace
to be incredibly simple to use, inspired by
beginners programming sotware, Scratch.
It thereore has relatively stringent design
specications. However, we also wanted to
harness the abilities o users who are very
skilled in data visualization, and did not
want to limit their creative potential. CIAO
users can thereore select rom pre-existing
visualizations (which requires no pre-
existing programming skills), or i they are
more experienced, they can upload their
own creations.
3. How are contributors engaged?
In recognition o the rst-mover problem
identied above, we recommend three
phases o engagement.
Phase 1 should target only those people
who work within PANDORA. This is to takeadvantage o the act there is a pre-existing
community o workers within PANDORA,
which can initially serve as a proxy or the
eventual wider community which CIAO
will build. It will be possible, thereore,
to motivate people through the social
capital which can be generated within their
community o co-workers, using internal
competitions and prominent displays o the
identity o the people whose visualizations
are displayed.
Phase 2 should target interested people
around the world through careully directed
and thereore low-cost publicity. This could
include individuals and organizations
Design Proposals
CIAO
Fig 18 :
CIAO visualization on
media acade
Fig 19 :
Personalised CIAO
visualization
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 13/14
interested in human behavior, the impact
o buildings on the environment, and data
visualisation. The opportunity to directly
deploy their skills/interests or an innovative
project will serve as a useul motivator
or these people, as it is aligned with their
chosen elds. Targeting these people as a
second step will also raise the prole o the
project.
Phase 3 should mobilize ordinary peoplearound Venice and the world, ater the
community has built up momentum. By
this time a meaningul community will
exist, thereby increasing the incentive to
participate. Targeted mobilization at this
stage could come rom e.g. schools and
universities, where contributions could be
mandated.
4. How restrictive are design
specifcations?
The platorm has two tiers o stringency
or design specications, to allow both
non-skilled and skilled users to participate
People with little or no previous experience
in creating data visualizations can select
rom a stock o visualizations provided
by CIAO, making the design specications
particularly restrictive. However, more
experienced people can design their owncreations and upload them. This allows or
much greater creativity.
5. What is the process or selecting
contributions?
In the case o CIAO a selection process
is necessary due to the limited number
o places in which a visualisation can be
Fig 20 :
CIAO User Interace
Prototype
8/2/2019 Ciao Paper Final
http://slidepdf.com/reader/full/ciao-paper-final 14/14
displayed and the limited amount o time
it can be displayed or. It also has the added
benet o strengthening users’ sense o
belonging to a community, i they are
permitted to participate in the selection
process. Initially, thereore, we recommend
allowing workers within PANDORA to vote
on their preerred visualisations. As the
community expands beyond PANDORA, so
should the scope o the people allowed to
participate in the selection process.
Conclusion
CIAO helps PANDORA to become the best
environment or the uture o nomadic
work in two ways. First, it creates a com-
mon purpose and sense o community or agroup o people who otherwise might eel
disconnected rom each other and their
workplace. Second, it creates an incredibly
green and sustainable environment which
showcases the ull potential o the technol-
ogy embedded within, becoming a gold
standard or other structures.
Currently, CIAO ocuses only on the per-
ormance o PANDORA itsel. We see two
extensions to this work, made possible by
accessing other data sources. First, i build-
ings in the rest o Venice, Italy and the world
also opened up the data rom their building
management systems, CIAO could become
a platorm or comparing the efciency
across buildings, thereby encouraging oth-
ers to improve their efciency to the same
standard as PANDORA. Second, i CIAO can
extract data rom other online open sourc-
es, it could reect on the global energy per-
ormance, comparing Venice with other cit-
ies.
Reerences+ Designing Urban Media Façades: Cases and
Challenges
+ Toyota Prius
+ Scratch
+ Threadless
+ Arduino
+ Local Motors
Design Proposals
CIAO
Fig 21 :
CIAO User Interace
Prototype