chuong 9 ve ql khach san
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Transcript of chuong 9 ve ql khach san
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7/23/2019 chuong 9 ve ql khach san
1/17
Check-In Check-Out: Managing Hotel Operations, 9eGary Vallen, Jerome Vallen
2013 b !earson Higher "#ucation, Inc$pper %a##le &i'er, (e) *erse 0+. / ll &ights &eser'e#
he &ole o the &oo &ate
Chapter Nine
PowerPoints developed by
Bharath M. Josiam, Ph. D.Professor, Hospitality ManagementUniversity of North e!as, Denton, ", U#$
$nd
%dited by &ary '. (allen, %d. D.Professor, #)hool of Hotel and *esta+rant Management
Northern $riona University, -lagstaff, $, U#$
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7/23/2019 chuong 9 ve ql khach san
2/17
Check-In Check-Out: Managing Hotel Operations, 9eGary Vallen, Jerome Vallen
2013 b !earson Higher "#ucation, Inc$pper %a##le &i'er, (e) *erse 0+. / ll &ights &eser'e#
Objectives of Chapter 9
/ $n#erstan#ing )h hotels are unable to get the rack rate
/ $n#erstan#ing the negati'e ipact on re'enues ro
#iscounting
/ $n#erstan#ing the Hubbart &oo &ate orula
/ $n#erstan#ing the 4uil#ing Cost &oo &ate orula
/ $n#erstan#ing the I#eal 'erage &oo &ate
/ $n#erstan#ing ters56argon speciic to roo rate actors
an# calculations
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7/23/2019 chuong 9 ve ql khach san
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Check-In Check-Out: Managing Hotel Operations, 9eGary Vallen, Jerome Vallen
2013 b !earson Higher "#ucation, Inc$pper %a##le &i'er, (e) *erse 0+. / ll &ights &eser'e#
The Room Rates Impact on Guest Demand
/ Hotel &oo &ate an# the "cono 7"8hibit 9-1
;ean# or hotel roos generall relect the econo