Chung Ng IlkerKucuk Roger Tan...
Transcript of Chung Ng IlkerKucuk Roger Tan...
![Page 1: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/1.jpg)
Chung NgChung Ng
Ilker Kucuk
Roger Tan
Youssef Shoukry
![Page 2: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/2.jpg)
Problem & Solution� Gas is getting more and more expensive, but cars aren’t
keeping up
� Drivers are unaware of one key factor in improving gas mileage—themselves!mileage—themselves!
� Seek to improve efficiencies in driving, car, and routing through an incentive-based system
� Gas Exchange:� Plans efficient trips
� Gives feedback on driving
� Provides incentives to encourage efficient driving
![Page 3: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/3.jpg)
Overview� Jean-Luc needs to get from
Redmond to Seattle during rush hour.
� 520 bridge is dynamically tolled. � 520 bridge is dynamically tolled. What is the best route and time?
� Gianluca is a new driver and needs coaching on efficient driving because his Ferrari is a gas hog
![Page 4: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/4.jpg)
Overview (cont.)� John Luke’s car is always having
issues and he’d like advance warnings before the thing dies on the roadon the road
� Juan Lucas is very eco-conscious and wants to minimize his driving footprint
![Page 5: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/5.jpg)
Tasks� 1. Planning an efficient route
A twist on an everyday task, which has room for improvement
� 2. Receiving feedback on driving
improvement
Nobody here is a perfect driver, some more so than others
![Page 6: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/6.jpg)
Tasks (cont.)� 3. Viewing car status
•Finding out what’s wrong with your car can be tedious. •This would illustrate how Gas Exchange
� 4. Redeeming points for rewards
•This would illustrate how Gas Exchange makes it brain dead to act on issues.
•Everybody likes to save money. •Illustrates the immediate benefit to the driver.
![Page 7: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/7.jpg)
Design - Initial� Initially just in-car systems
� Broadened scope to include phone and gas kiosks for a better end-to-end story
� Contextual Inquiry:
� People wanted to save on gas & money, but didn’t have an easy, ubiquitous way to do so
� Ignore car status until something bad happens
� No idea about driving efficiency
![Page 8: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/8.jpg)
Design Evolution - Testing� 3 participants: � #1: Male, 30s, hospital administrator
� #2: Female, 20s, scientist
� #3: Female, 20s, marketing
� Tasks:� Mobile phone� Plan trip
� In-car� Get driving feedback
� Checking car status
� Gas station kiosk� Redeeming points for a discount
![Page 9: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/9.jpg)
Design Evolution - Changes
Nav TriangleDriver RatingEcoPoints on HUD
![Page 10: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/10.jpg)
Prototypes� Video: (link)
� Interactive: (link)
![Page 11: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/11.jpg)
Design Notes� Assumptions� Systems are connected all the time
� Gas Exchange is adopted by car makers, gas stations, phone platforms, insurance companies…phone platforms, insurance companies…
� Open Issues� Who funds it? � Government, insurance companies, car makers, gas
companies, etc.
� Other incentives?� Cheaper insurance, car discounts, social networking
“achievements”
![Page 12: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/12.jpg)
Design Notes (cont.)� Value Sensitive Design
� Many stakeholders (direct and indirect)
� Direct: users
� Indirect: other drivers, mechanics, car companies� Indirect: other drivers, mechanics, car companies
� Value tensions
� Safety vs. fuel efficiency
� Time vs. money savings
![Page 13: Chung Ng IlkerKucuk Roger Tan YoussefShoukrycourses.cs.washington.edu/courses/csep510/12sp/projects/... · 2012-06-05 · Problem & Solution Gas is getting more and more expensive,](https://reader033.fdocuments.us/reader033/viewer/2022050108/5f467dfd213b1436ed234822/html5/thumbnails/13.jpg)
Lessons Learned� Get a variety of testers and feedback
� Can’t assume your design will always work!
� Paper prototypes may not always be readily intuitive
Our triangle control� Our triangle control
� Brainstorming and collective design is really effective
� So are multiple iterative design sessions
� Lot of work, but lots of fun!