Choosing a Microsoft Lync Phone from Polycom

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© Polycom, Inc. All rights reserved. Choosing a Microsoft Lync Phone

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More than 3 out of every 4 Microsoft Lync phones sold is from Polycom. What are the right desktop Lync phones for your customer environment? Phones designed exclusively for Lync or OpenSIP phones that are qualified/interoperable with Lync? This presentation can help you get started in your decision making process. Better yet, contact Polycom and arrange for an expert to walk you through this presentation and a demo. Go to http://www.polycom.com/products-services/products-for-microsoft.html to learn about all of the 40+ solutions Polycom has for Microsoft

Transcript of Choosing a Microsoft Lync Phone from Polycom

Page 1: Choosing a Microsoft Lync Phone from Polycom

© Polycom, Inc. All rights reserved.

Choosing a Microsoft Lync Phone

Page 2: Choosing a Microsoft Lync Phone from Polycom

© Polycom, Inc. All rights reserved. 2

Which Polycom phone should I choose for Lync?

VVX?CX?

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Understand User Requirements

“I want my admin to be able to answer my calls”

“I want phones with recent and ongoing feature development to protect our investment”

“I need a phone that shows my Lync contacts presence and supports a Bluetooth headset”

“I want the choice of controlling my call from the phone or from Lync”

“I want a phone that supports expansion modules to see who’s available at a glance”

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© Polycom, Inc. All rights reserved. 4

Making the Right Choice for Microsoft LyncPolycom CX vs Polycom VVX

CX series is “Optimized for Lync” VVX series is “Lync Compatible”

Software • MSFT code • Some “Lync Optimized” features PLUS additional value-add PBX features

Hardware • MSFT reference design • Vendor defined

User interface • MSFT defined • Vendor defined

Install • Plug and Play • Requires provisioning

Support • MSFT SW support• Vendor HW support

• HW and SW supported by vendor

Other • More competition/innovation• Faster development cycles• Interop with other platforms• Broader portfolio

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Supported on Both CX and VVX Series Phones

• Polycom HD Voice*

• Ethernet connectivity

• PIN authentication

• Lync registration

• Conference participation

• Lync contacts

• Click to add contacts

• Lync contact card

• Lync address book search

• Exchange calendar integration / reminders

• Presence indication

• Enhanced Presence support

• Voicemail message waiting

• Hold, Mute, Transfer

• Call park

• Merge active calls

• Branch resiliency

• In-band device updates

• Secure signaling (TLS)

• Media encryption (SRPT)

* Key competitive differentiation

• Root Certificate Chain download via LDAP

• Lync Data Center Resiliency (failover to secondary registrar)

• Automatic updates

• Provisioning from Lync Server

• Firewall Traversal

• Monitoring Reports (QoE)

• Multiple Language Support

• Call Detail Records (CDR)

• E911 support

Feature list as of UCS 5.1.1

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Making the Right Choice – CX vs VVXIf you want… Then you need…• Optimized for Microsoft CX• Hot Desking CX• Lync Device Lock CX• Initiate and manage conferences in Lync CX• Contact Photos CX• Quality of Experience CX• “Better Together” feature operation over USB (Microsoft Qualified) 1 CX• Lync O365 Support CX

* Key competitive differentiation 1 On VVX, Better Together over Ethernet is currently Polycom supported, Microsoft support pending feature qualification

• Better Together over Ethernet (Polycom Supported) 1 VVX• Boss/Admin (Share Line Appearance) VVX• Touch screen interface VVX• Video capable with VVX camera (Lync 2013 Video under definition for 2015) VVX• Expansion modules with contacts’ presence indicators VVX• Lync Status Screen VVX• Open SIP registration (non-Lync) support VVX• Web browser/custom applications, customized background VVX• Group paging and push to talk VVX• Electronic Hook Switch (EHS) support (for headset features) VVX• USB Headset Support (VVX 500/600) VVX• Bluetooth headset support (VVX 600) VVX• 802.1x VVX• Soft key and Ringtone Customization VVX• Extensive phone diagnostics VVX

Feature list as of UCS 5.1.1

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Example of Features on VVXExchange Calendaring

Group Paging & Push to Talk

Lync Contact Card

UCS 5.1.1 feature

Extended Presence

UCS 5.1.1 feature

Real-time Media StatisticsVideo Support (Lync/SIP/H323)

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More Features on VVX Real-time CPU/Network Performance Graphing USB Call Recording/Pictures

Micro Browser Custom Background/Keys Custom idle browser branding

Headset Electronic Hook Switch

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Selecting the Right Phone Model

Common Areas

Call Centers

General Office

Managers/Executives

Knowledge Workers

Attendants

Entry Level Mid-range Performance Premium

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Polycom Desktop PhonesPositioning VVX Business Media Phones

Entry-level

Call centre,cubicle

Office, SoHo, cubicle Manager officeExecutive office, attendant desk

$300

€290

£250

$400

€290

£250

$250

€190

£165

$180

€135

£120

$500

€370

£320

$100

0€7

40£6

40

NOTE: Pricing based on July 2014 Price List .Refer to the latest pricelist for updated pricing

VVX 300

• High-quality entry level phone

• OpenSIP• Lync qualified• 6 Lines

VVX 400

• Mid-range• Colour screen• Optional Gigabit

Ethernet• 12-speed dials• 12 Lines VVX 500

• Microsoft Exchange calendar integration

• Touch-screen • Video support• Web browser• 12 Lines

VVX 600

• Video ready • Bluetooth support • Simple to provision• Microsoft

Exchange calendar integration

• Touch-screen • 16 Lines

• Add up to 3 EMs• View presence of

up to 200 Lync contacts

• Call ‘favorites’ at the touch of a button

Add Color Expansion Modules

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Polycom Desktop Phones Optimized for Microsoft Lync Polycom CX Desktop Phones

Speaker Phone

Call Center,Cubicle, Home Office

Common Areas, Hallways, Lobbies

Cubicle, Knowledge worker

Manager, Executive office

$199

€153

£132

$299

€230

£198

$179

€138

£119

$135

€95

£82

$619

€455

£390

• USB connected• Wideband audio

quality • 2 high-quality mics • Excellent range • Small group calls

CX100

• Large color display for call & directory information

• Polycom® HD Voice™

• Crystal-clear audio• Echo-free sound

CX500

• “Better Together” capability when used with a PC.

• Gigabit Ethernet port• Large color display. • Polycom® HD Voice™ • Crystal-clear audio• Echo-free sound

CX600

NOTE: Pricing based on July 2014 Price List .Refer to the latest pricelist for updated pricing

• USB phone with dial pad

• Wideband audio• Plug-and-play

with no drivers to load

CX300

Offers a choice of using a handset, speakerphone or headset port

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Why Polycom Desktop Voice?

Market Leadership Simple UX

Expandable Best-in-Class Audio

Feature Rich Broadest Integration

Extensive Management

Investment Protection

New Lync SKUs • Easier to order• Easier to install

Expected to ship with UCS 5.1.1 September 2014

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Polycom HD Voice™Gold standard for wideband audio implementation

• Why Polycom HD Voice?− Better comprehension− Identify who’s talking− Better productivity − Less fatigue− Overcome accents− More like-life

Download the white paper

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Why Polycom?

Solutions for Lync in market today

40+

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Next steps

• Need Datasheets? Information?− http://

www.polycom.com/products-services/products-for-microsoft/conference-phones-microsoft-lync.html

• More Polycom solutions for Microsoft− http://www.polycom.com/microsoft

• Need to request a demo? Chat to answer a question?− On the web page, click on “Contact Us” (top

right on any Polycom web page)

• How to Buy− http://

www.polycom.com/company/how-to-buy.html