Choosing a Microsoft Lync Phone from Polycom
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Transcript of Choosing a Microsoft Lync Phone from Polycom
© Polycom, Inc. All rights reserved.
Choosing a Microsoft Lync Phone
© Polycom, Inc. All rights reserved. 2
Which Polycom phone should I choose for Lync?
VVX?CX?
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Understand User Requirements
“I want my admin to be able to answer my calls”
“I want phones with recent and ongoing feature development to protect our investment”
“I need a phone that shows my Lync contacts presence and supports a Bluetooth headset”
“I want the choice of controlling my call from the phone or from Lync”
“I want a phone that supports expansion modules to see who’s available at a glance”
© Polycom, Inc. All rights reserved. 4
Making the Right Choice for Microsoft LyncPolycom CX vs Polycom VVX
CX series is “Optimized for Lync” VVX series is “Lync Compatible”
Software • MSFT code • Some “Lync Optimized” features PLUS additional value-add PBX features
Hardware • MSFT reference design • Vendor defined
User interface • MSFT defined • Vendor defined
Install • Plug and Play • Requires provisioning
Support • MSFT SW support• Vendor HW support
• HW and SW supported by vendor
Other • More competition/innovation• Faster development cycles• Interop with other platforms• Broader portfolio
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Supported on Both CX and VVX Series Phones
• Polycom HD Voice*
• Ethernet connectivity
• PIN authentication
• Lync registration
• Conference participation
• Lync contacts
• Click to add contacts
• Lync contact card
• Lync address book search
• Exchange calendar integration / reminders
• Presence indication
• Enhanced Presence support
• Voicemail message waiting
• Hold, Mute, Transfer
• Call park
• Merge active calls
• Branch resiliency
• In-band device updates
• Secure signaling (TLS)
• Media encryption (SRPT)
* Key competitive differentiation
• Root Certificate Chain download via LDAP
• Lync Data Center Resiliency (failover to secondary registrar)
• Automatic updates
• Provisioning from Lync Server
• Firewall Traversal
• Monitoring Reports (QoE)
• Multiple Language Support
• Call Detail Records (CDR)
• E911 support
Feature list as of UCS 5.1.1
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Making the Right Choice – CX vs VVXIf you want… Then you need…• Optimized for Microsoft CX• Hot Desking CX• Lync Device Lock CX• Initiate and manage conferences in Lync CX• Contact Photos CX• Quality of Experience CX• “Better Together” feature operation over USB (Microsoft Qualified) 1 CX• Lync O365 Support CX
* Key competitive differentiation 1 On VVX, Better Together over Ethernet is currently Polycom supported, Microsoft support pending feature qualification
• Better Together over Ethernet (Polycom Supported) 1 VVX• Boss/Admin (Share Line Appearance) VVX• Touch screen interface VVX• Video capable with VVX camera (Lync 2013 Video under definition for 2015) VVX• Expansion modules with contacts’ presence indicators VVX• Lync Status Screen VVX• Open SIP registration (non-Lync) support VVX• Web browser/custom applications, customized background VVX• Group paging and push to talk VVX• Electronic Hook Switch (EHS) support (for headset features) VVX• USB Headset Support (VVX 500/600) VVX• Bluetooth headset support (VVX 600) VVX• 802.1x VVX• Soft key and Ringtone Customization VVX• Extensive phone diagnostics VVX
Feature list as of UCS 5.1.1
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Example of Features on VVXExchange Calendaring
Group Paging & Push to Talk
Lync Contact Card
UCS 5.1.1 feature
Extended Presence
UCS 5.1.1 feature
Real-time Media StatisticsVideo Support (Lync/SIP/H323)
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More Features on VVX Real-time CPU/Network Performance Graphing USB Call Recording/Pictures
Micro Browser Custom Background/Keys Custom idle browser branding
Headset Electronic Hook Switch
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Selecting the Right Phone Model
Common Areas
Call Centers
General Office
Managers/Executives
Knowledge Workers
Attendants
Entry Level Mid-range Performance Premium
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Polycom Desktop PhonesPositioning VVX Business Media Phones
Entry-level
Call centre,cubicle
Office, SoHo, cubicle Manager officeExecutive office, attendant desk
$300
€290
£250
$400
€290
£250
$250
€190
£165
$180
€135
£120
$500
€370
£320
$100
0€7
40£6
40
NOTE: Pricing based on July 2014 Price List .Refer to the latest pricelist for updated pricing
VVX 300
• High-quality entry level phone
• OpenSIP• Lync qualified• 6 Lines
VVX 400
• Mid-range• Colour screen• Optional Gigabit
Ethernet• 12-speed dials• 12 Lines VVX 500
• Microsoft Exchange calendar integration
• Touch-screen • Video support• Web browser• 12 Lines
VVX 600
• Video ready • Bluetooth support • Simple to provision• Microsoft
Exchange calendar integration
• Touch-screen • 16 Lines
• Add up to 3 EMs• View presence of
up to 200 Lync contacts
• Call ‘favorites’ at the touch of a button
Add Color Expansion Modules
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Polycom Desktop Phones Optimized for Microsoft Lync Polycom CX Desktop Phones
Speaker Phone
Call Center,Cubicle, Home Office
Common Areas, Hallways, Lobbies
Cubicle, Knowledge worker
Manager, Executive office
$199
€153
£132
$299
€230
£198
$179
€138
£119
$135
€95
£82
$619
€455
£390
• USB connected• Wideband audio
quality • 2 high-quality mics • Excellent range • Small group calls
CX100
• Large color display for call & directory information
• Polycom® HD Voice™
• Crystal-clear audio• Echo-free sound
CX500
• “Better Together” capability when used with a PC.
• Gigabit Ethernet port• Large color display. • Polycom® HD Voice™ • Crystal-clear audio• Echo-free sound
CX600
NOTE: Pricing based on July 2014 Price List .Refer to the latest pricelist for updated pricing
• USB phone with dial pad
• Wideband audio• Plug-and-play
with no drivers to load
CX300
Offers a choice of using a handset, speakerphone or headset port
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Why Polycom Desktop Voice?
Market Leadership Simple UX
Expandable Best-in-Class Audio
Feature Rich Broadest Integration
Extensive Management
Investment Protection
New Lync SKUs • Easier to order• Easier to install
Expected to ship with UCS 5.1.1 September 2014
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Polycom HD Voice™Gold standard for wideband audio implementation
• Why Polycom HD Voice?− Better comprehension− Identify who’s talking− Better productivity − Less fatigue− Overcome accents− More like-life
Download the white paper
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Why Polycom?
Solutions for Lync in market today
40+
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Next steps
• Need Datasheets? Information?− http://
www.polycom.com/products-services/products-for-microsoft/conference-phones-microsoft-lync.html
• More Polycom solutions for Microsoft− http://www.polycom.com/microsoft
• Need to request a demo? Chat to answer a question?− On the web page, click on “Contact Us” (top
right on any Polycom web page)
• How to Buy− http://
www.polycom.com/company/how-to-buy.html