Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding...

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Helping people to be valued for who they really are Helping businesses to be more human

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Chinwag Psych London 2014 @Chinwag psychmatters.co Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Transcript of Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding...

Page 1: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Helping people to be valued for who they really areHelping businesses to be more human

Page 2: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

VisualDNA Big data analytics & psychology since 2008 The biggest psychographic database in the world Transforming the way businesses understand their

customers

Page 3: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Big data + psychology

WHAT people doWHEN they do itWHERE they do it

WHO and WHY at a massive scale

Page 4: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Personality Data

Page 5: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

We’ve developed a unique and patented way of understanding people, driven by science of converting visual personality quizzes into rich and accurate audience profiles.

A Visual Approach

Page 6: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Profiling the ‘BIG 5’ traits visually

Page 7: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Profiling the ‘BIG 5’ traits visually

Page 8: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Profiling the ‘BIG 5’ traits visually

Page 9: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Profiling the ‘BIG 5’ traits visually

Page 10: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Profiling the ‘BIG 5’ traits visually

Page 11: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

In line with latest psychological research, VisualDNA’s personality profiling includes assessment of the ‘Big 5’ personality traits.

What do we capture

Angry Anxious Depressed Vulnerable Emotionally

stable Impulsive

Compassionate

Antagonistic Helpful Well

tempered

Energetic Positive Urgent Assertive Sociable Talkative

Self-disciplined

Proactive Achiever Planned Organised Dependable

Artistic Adventurous Creative Curious

Inventive / Curious

Consistent / Cautious

Efficient / Organised

Easy-going / Careless

Outgoing / Energetic

Solitary /Reserved

Friendly / Compassionate

Cold / Unkind

Sensitive / Nervous

Secure / Confident

Page 12: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”
Page 13: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Three pillars of VisualDNA

Business Units

Credit & RiskMarketing Services

Consumer

Disciplines

Science

Tech

Creative

Page 14: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Consumer

Page 15: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Consumer Feedback

Page 16: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Youniverse

Page 17: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Credit & Risk

Page 18: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Products in 8 countries, 14 countries by end 2015

Global partner and reseller agreements

High predictive powerGini > 50%

Credit & Risk: currently live in 6 countries(8 by end 2014)

Page 19: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Marketing Services

Page 20: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Segment Audiences based on personality

Page 21: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Within 1 minute of a visit VisualDNA data improved prediction accuracy by nearly 300% compared to 1st party data alone.

Better predictions

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Acquisition Conversion Retention Find new customers across the

web Acquire the right audience Take market share

Tailor campaigns and messaging

Target potential buyers on site Increase basket value

Understanding why people come back

Bring them back with the right content

Keep them engaged

Better Targeting

Page 23: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”
Page 24: Chinwag Psych London 14. Ed Weatherall, VisualDNA. “Predict customer behaviour by understanding their personality.”

Edward WeatherallClient Director

T: 020 7749 0219 / M: 0771 509 [email protected]

@edweatherall