The Children’s Home

The Children’s Home, Inc.Strategic Plan

2014-2015

Our History

We are a nonprofit organization founded in 1909 by

Western North Carolina Methodists for the primary

purpose of “support, care and training of indigent

and orphan children, and those without support and

protection.”

Our Mission Is to grow healthy futures for

children, adults, and families

by ministering to the mind, body

and spirit.

Our VisionTo be an agency of excellence, well

known and respected for providing a

continuum of quality services to

greater numbers of children, adults,

and families.

Our Values1.Christian compassion and spiritual nurturance are vital for everyone.2.Family is fundamentally important for every child.3.Everyone is worthy of our best professional effort.4.Embracing diversity is essential to fulfilling our mission.5.Prevention and early intervention is fundamental to our mission.

Plain talk about TCH: Rumors and Challenges

Is TCH:•Still an orphanage•Going out of business•Selling off land to developers•Are all the farm animals gone•Merger discussions

Challenges facing TCH:•Financial•Identifying alliances with other agencies•Expanding services throughout the WNCC

• Stabilize the Agency financially.

• Expand capacity of the core programs in coordination with the needs of

North Carolina state mental health.

• Implement evidence based clinical models and industry best practice

outcome metrics in every program.

• Develop and implement experiential program models utilizing campus

resources as a core point of differentiation of the Agency.

• Identify and develop alliances with other organizations as appropriate in

order to enhance the service offerings of the Agency.

• Footprint in North Carolina.

Core Objectives

8-Year Financial Accounting

Residential Services

Program Service Types of Children AGES Length of stay Capacity Emergency Shelter Co-ed residential

emergency shelter– taken out of the home for safety/neglect.

For abused and neglected youth or youth involved in the juvenile court system.

10- 18 Up to 90 days 9

ReStart Co-ed Residential Substance Abuse Treatment using the 7 Challenges clinical model.

Teens with diagnosed substance abuse issues that have not been successful in less restrictive Substance Abuse programs.

13-18 Up to 120 days 8

Total 17

Community Based Services

Foster Care and Adoptions Both traditional and therapeutic foster care. Foster children may be adopted.

Neglected or abused/ emotional issues/cannot live safely at home or in a less restrictive environment.

Birth - 21 Length of stay varies due to need

40

Day Treatment Services for youth with emotional and behavioral issues, which include attendance at a public alternative school, individual/group therapy and case management.

Youth with emotional and behavioral issues/mental health diagnosis who have not been successful in traditional school.

11 - 17 6 months – 1 year

36

Intensive In-Home Therapy Provides a structured family approach to dealing with children and adolescents at significant risk for out of home placement due to mental health and/or substance abuse issues.

Youth who are beginning to exhibit emotional and behavioral issues at home.

12-18 Varies. Up to 5 months for IIH

33

Outpatient Counseling (Reynolda Counseling, co-locations, Health Centers)

Services for families in crisis, or children/youth needing individual and/or group counseling.

Children/youth/adults who do not need residential services, but who are experiencing emotional and behavioral issues.

3 - 21 # Sessions varies

100

Total 209

TCH Strategic Goals and ObjectivesOrganizational Goals Goal 1: Ensure Financial and Operational Stability of Agency Strategies: Eliminate or restructure non-viable programs

- Eliminate or Consolidate Triad Team Adventures program - Restructure Outpatient Program - Restructure Emergency Services - Restructure Restart

Strategies: Implement clear organizational structure

- Eliminate Chief Operating Officer position - Identify new campus based leadership model - Identify Outpatient Manager

Strategies: Overhaul IT Infrastructure of Agency

- Identify appropriate replacement for and replace current SedCare medical records and billing software - Identify potential outsourcing opportunities

Goal 2: Expand Core Programs while maintaining a Continuum of Care in Coordination with the Needs of North Carolina. Strategies: Increase Capacity Programs: (Intensive In-Home, Outpatient, Foster Care, and Day Treatment)

- Expand Intensive In Home and Day Treatment programs - Increase Day Treatment census by 50 slots - Implement common clinical model and metric tools across all programs

Goal 3: Utilize Campus Resources “The Farm and Brantley Retreat Center.”

Strategies: Establish experiential program models utilizing campus resources - Develop and implement farm based learning program - Explore the use of Brantley Retreat Center as an extension of Lake Junaluska

Goal 4: Utilize assessment tool to measure program effectiveness for children and families.

Strategies: Implement evidence based clinical models and industry best practice outcome metrics in every program - Train all TCH staff in the basics of working with youth and families in crisis - Implement after-care process in all programs to ensure that our treatment modality has “stuck”

Goal 5: Identify and develop alliances with other organizations as appropriate

Strategies: Evaluate potential areas of cooperation with other organizations - Exploration of sharing services to reduce agency costs - Identifying potential to transition to integrated health model

Questions?Contact:

Maurice D. WareChief Executive Officer

336.721.7600 or mware@tchome.org