Cheryl Hunt resume

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Page 1: Cheryl Hunt resume

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CHERYL A. HUNT 4208 Meadow View Ct 615-642-6792

Pleasant View, TN 37146 [email protected]

PROFESSIONAL SUMMARY

Experienced leader with ability to solve complex problems and develop innovative, creative, strategic solutions. Highly

effective communicator. Built dynamic teams and partnerships through leading by example, contributing to the success of

multiple ventures. Solid understanding of individual and team strengths, capturing and utilizing each to reach and surpass goals.

Detail oriented, works well leading teams in an ever changing fast paced environment. Able to look at processes and calculate

time savings and efficiencies.

PROFESSIONAL EXPERIENCE

HOMETELOS, Nashville, TN Jan 31, 2011 - Present Marketing Manager

Responsible for a Marketing Specialist team and overseeing property listing dispositions, new acquisition process, and support

bid administration. Comply to HUD Manage and Marketing Contract for 6 states, which include, Tennessee, Kentucky, Indiana,

Illinois, North Carolina, and South Carolina. Developed process improvement procedures for the Marketing Specialists for the

contract and bid review. Monitor all aged inventory properties and implement process for requesting bid approvals through

HUD daily.

Accomplishments:

Trained and developed Marketing Specialist team by providing the tools needed to be successful.

Improved performance and work flow by implementing improved innovative processes of contract review and

contract execution.

PYRAMID REAL ESTATE SERVICES, Nashville, TN 2004 - Dec 31, 2010

Contract Manager 2005 - Dec 31, 2010

Responsible for all aspects of HUD’s Manage and Marketing Contract; problem assets, title, property management, marketing

and file administration. Oversaw operational efficiencies and performance of contract office encompassing 1900+ single family

homes in two states. Built, developed and lead a team of 12. Negotiated and oversaw 50+ subcontractor relationships. Oversaw

the appraisal review of all properties, documentation and review all inspections of properties from initial inspection to field

inspections, market and final inspections. Responsible for team overseeing closing review and signing of all sales contracts and

deeds for properties.

Accomplishments:

Interviewed, trained and developed and lead effective dynamic teams by providing the tools needed to be

successful. Minimal turnover with 95% promotions within the teams.

Improved performance and work flow by implementing improved innovative processes; increased internal and

external client satisfaction.

Utilized individual strengths and placed team members in positions where each could contribute most to the

effectiveness of the team.

Ensured consistency in execution of policy and procedures.

Created partnership with subcontracted marketing group to ensure compliance with government contract and

utilization of resources. Brought teams together to better understand needs and opportunities for improvement and

implemented process to capitalize on joint ventures.

Page 2: Cheryl Hunt resume

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CHERYL A. HUNT 4208 Meadow View Ct 615-642-6792

Pleasant View, TN 37146 [email protected]

Problem Asset Coordinator 2004-2005 Managed mortgagee compliance issues for acquired properties. Reviewed all properties to ensure properties met defined guidelines.

Processed reconveyance requests to HUD and successfully managed the process of properties removed from inventory. Worked in

conjunction with Title Research Administration to resolve any title issues and communicated with city, county, and state officials to

adhere to any regulations and ensured guidelines were met so that properties could be marketed.

Accomplishments:

Promoted to Contract Manager after 2 months with organization

Communicated with internal departments and external clients and vendors ensuring everyone had shared expectations

and worked toward shared goals. Addressed issues and created solutions

US BANK, Nashville, TN 2002-2004

Mortgage Loan Originator

Worked closely with the closing and underwriting departments of each loan that was originated. Met with clients to review

financial documents and the entire financial background of the potential borrower in order to process a mortgage for the

purchase or refinance of their property. Accomplishments:

Built and maintained trusting relationships with assigned bank branches and specialized departments within system

Developed network of appraisers and real estate agents to partner with to ensure successful outcomes for clients

and bank

Developed and maintained successful relationships with business referral sources

HEARTLAND HOME FINANCE, Nashville, TN 1999-2002

Manager

Managed a mortgage brokerage office of 25 loan originators and processors. Oversaw loan closing and originations.

Accomplishments:

Streamlined origination and sales processes to ensure consistency and greater efficiency

Fostered a positive team environment with open communications and developing trusting relationship

PROFESSIONAL DEVELOPMENT

University of Memphis, Memphis, TN

Kaizen

OZ Principle Accountability Training

Coaching Skills for Managers for increased productivity and to boost morale

How to Supervise People

Coaching for Improvement

Priority Management

Creative Leadership

The Exceptional Leader

Leadership and Team Development

Department of Defense Information Assurance Awareness