Chennai Petroleum PMS

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    22 Jan 2011

    PERFORMANCE MANAGEMENT

    SYSTEMAND

    Chennai Petroleum Corporation Limited( A group company ofIndianOil)

    PERFORMANCE RELATED PAYat

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    CPCL in Brief

    Performance Management System

    Performance Related Pay

    CONTENTS

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    CPCL (erstwhile MRL) wasestablished as a JV - PSUwith

    GOI - 74 % NIOC, Iran - 13 %

    AMOCO, USA - 13 %

    AMOCO disinvested in1985. GOI disinvested toIOC in March, 2001

    Now CPCL is a groupcompany of IndianOilwith shareholding of

    51.89%. NIOC -15.40%,FI & others 32.71%

    Inception

    6th January, 1967

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    Manali Refinery - Expansion1984 Capacity expanded to 5.6 MMTPA

    1985 Propylene plant added1993 Capacity debottlenecked to 6.5 MMTPA

    2004 Capacity was further expanded to 9.5 MMTPA

    2010 Capacity enhanced to 10.5 MMTPA

    Shri Rajiv Gandhi, Prime MinisterDedicating Expansion Project to the

    Nation

    Shri Rajiv Gandhi, Prime MinisterDedicating Expansion Project to the Nation

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    Second Refinery at Cauvery

    Basin1993 Refinery commissioned with 0.5 MMTPA capacity

    2002 Capacity debottlenecked to 1.0 MMTPA

    2003 A jetty constructed to receive crude oil

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    Hexane

    Extracts

    Wax

    Crumb Rubber Modified

    Bitumen

    Petrochemical Feedstocks

    LPG

    MS (Petrol)

    SK (Kerosene)

    ATF

    Naphtha

    HSD

    LDO

    FO

    LSHS Bitumen

    Lube Oil Base Stocks

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    Performance ManagementSystem

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    Purpose

    Set up as a robust, transparent performancemeasuring system to reward according to

    individual/ team performance, suitablydifferentiating higher performance, based on welldefined performance measures.

    CPCL implemented e-PMS for officers in 2008-09

    Three performance appraisal years completed. Departmental promotion, individual based

    incentive and PRP disbursed based on ePMSoutput ratings and scores

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    HR action point identified based on DPE O.M. dated26.11.2008, 09.02.2009 and 02.04.2009

    Achieving Performance Differentiation (Bell CurveApproach) with Transparency

    Introduced system intervention in e-PMS to improve Performance Bell Curve approach

    Transparency and

    Provide opportunity to make representation against the

    entries and final grading

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    ePMS seeks to determine individualperformance and potential through a system thatis:

    Objective Transparent

    Aligned to the Business needs

    Robust

    Easy to Use and Manage

    Each of the above is better achieved in an

    e-enabled system

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    Goal Setting driven down to all grades

    Improvement in Target Setting process

    through stretch tool and 5 levels oftarget

    Appraisal on Role Based Key Result

    Areas and Competencies and levelbased Values and Potential

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    Role based KRAs and KPIs

    Special KRAs/Additional KRAs

    Weightage to KPIs

    Stretch Tool for target setting

    Self Appraisal and Final rating

    Performance diary

    Monitoring of status

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    AlignmentAlignment :: MOU targets cascadingMOU targets cascading

    ObjectivityObjectivity :: Measurable targetsMeasurable targets

    ConsistencyConsistency :: Standard Unique RolesStandard Unique RolesDifferentiationDifferentiation :: Stretch tool,ContinuousStretch tool,Continuous

    rating scale, ratingrating scale, rating

    distributiondistribution

    TransparencyTransparency :: On line display of On line display of

    Performance score &Performance score &

    integrityintegrity

    DevelopmentDevelopment :: Feedback & Reward schemeFeedback & Reward scheme14

    ePMSePMS Features &Features &

    MeasurementMeasurement

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    Performance

    Planning

    Mid Year review

    & feedback

    Feedback

    and Review

    April - June

    October

    April

    Ongoing monthlyreview and feedback

    Final PerformanceAppraisal

    April-May

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    D/E grades

    KRA

    55%

    Competency

    20%

    Value

    10%

    Potential

    15%

    H grades

    KRA

    45%

    Competency

    20%

    Value

    15%

    Potential

    20%

    The relative weightages are as follows:

    F/G grade

    KRA

    45%

    Competency

    20%

    Value

    15%

    Potential

    20%

    A/B/C grades

    KRA

    60%

    Competency

    15%

    Value

    10%

    Potential

    15%

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    Performance Planning

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    Appraisee

    completes

    Performance

    Plan on KRAsection by

    setting

    targets,

    assigning

    weightages

    for each KPI

    chosen in hisplan

    Appraiser

    assigns

    stretch on

    each chosentarget,

    makes

    modificatio

    n if needed

    & Appraiser

    signs-off on

    the Plan

    Plan is

    sent to

    Reviewer

    for inputsand Final

    Sign-off

    Final

    Performance

    Plan for

    Appraisee is

    ready

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    Stretch is the degree of difficulty built intothe target at the time of performanceplanning

    Ensures uniformity in degree of loading oftargets

    Ensures balance across similar roles

    Average stretch in a reporting groupcontrolled

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    Dimensions of Stretch

    Target relative to previous years

    achievement Dependence of uncontrollables

    Complexity

    Skill requirements

    Need for Innovation

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    Performance Appraisal

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    Competencies

    Moving from critical attributes to competencies.Competencies are like an iceberg.

    Competencies are the underlying characteristics ofindividual/s i.e. Knowledge, Skills, Attitudes,Values, Self-Concepts, Traits and Motives that havea causal relationship with effective and/ or superiorperformance in a job situation.

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    Deep Rooted Lasting Predictive Measurable Trainable

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    Performance AppraisalPerformance Appraisal--Soft SkillsSoft Skills

    Values

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    Adaptability to change

    Collaboration

    Cost Consciousness/

    Resource utilisation

    DependabilityQuality of Work /

    Output

    Managing Change

    Boundary

    Management

    Entrepreneurial

    LeadershipEnhancement of

    Quality and Output

    Senior ManagementJunior Management

    Ability to shoulder higher responsibilities

    Potential

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    5-point continuous scale

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    Significantly

    below

    expectations

    Moderately

    below

    expectations

    Just Meets

    Expectations

    Moderately

    above

    expectations

    Significantly

    above

    expectations

    1..1.999

    Unsatisfactory

    2...2.999

    Fair

    3.3.849

    Satisfactory

    3.85....4.349

    Very Good

    4.35...5.0

    Outstanding

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    Appraisee

    completes

    Self

    Appraisal

    on KPIs &

    submits

    Appraiser

    determines

    Rating on

    each KPI,

    Competency

    , value and

    potentialelement

    System

    calculates the

    PMS Score as

    per weightages

    of elements and

    overall weight of

    sections based onKPI

    competencies,

    values and

    potential

    Reviewer

    validates each

    rating and

    makes

    changes, if any

    Final KPI score

    is used for PRP.

    Overall grade is

    finalised by

    Countersigning

    officer. This is

    used for DPC

    The overall

    grade and

    assessment of

    integrity

    communicated

    through online

    display

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    PMS Calculation Sheet

    DGM LevelKRA Weight Rating Stretch Individual KPI Score

    45% (weight * rating * stretch)

    KPI 1 20% 3.5 0.85 0.595

    KPI 2 30% 4.7 0.75 1.058

    KPI 3 40% 4.2 0.95 1.596

    KPI 4 10% 2.0 0.60 0.120

    KPI Score 3.369

    Competency Weight Rating Individual Competency Score

    20% (weight * rating)

    Competency 1 33% 3 0.990Competency 2 33% 4 1.320

    Competency 3 33% 3 0.990

    Competency Score 3.300

    Values Weight Rating Individual Values Score

    15% (weight * rating)

    Values 1 33% 4 1.320

    Values 2 33% 3 0.990

    Values 3 33% 4 1.320

    Values Score 3.630

    Potential Weight Rating Individual Potential Score

    20% (weight * rating)

    Potential 1 33% 4 1.320

    Potential 2 33% 5 1.650

    Potential 3 33% 4 1.320

    Potential Score 4.290

    Overall score 3.578

    Overall Score= (KPI rating * KPI weight + Competency rating * Competency weight + values rating * Valuesweight + Potential rating * Potential weight )

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    Well defined Roles /targets/clear expectationfor all officers

    Performance cycle aligned with fiscal year Appraisal process streamlined/Better

    monitoring/Online robust MIS Opportunity to differentiate performance (bell

    curve approach) on a continuous linear scalefrom 1 to 5 and reward accordingly

    Online display of Overall grade andassessment of integrity

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    Smooth and timely

    implementation of DPEguidelines on Variable pay/PRP

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    As a part of Pay revision to Officers payment ofVariable Pay / Performance Related Pay (PRP) is

    permitted

    PRP is payable grade-wise, 40% of Basic Pay at

    the minimum level and 200% at MDs level PRP to be linked to MOU Performance, Nil to

    100%

    PRP will come out of profits

    60% from current years profit (max 3% of PBT) and

    40% from 10% of incremental profit

    This 3% / 5% of PBT is the Available Amount

    PRP to be

    max. 5%

    of PBT

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    PRP to be linked to Robust & transparent PMS.

    Performance Ratings of Individual Officers to be

    fitted into a Bell Curve so that not more than

    10 to 15% of Executives are

    Outstanding/Excellent. Similarly, 10% of

    Executives should be graded as Below Par

    To constitute a Remuneration Committee todecide the PRP pay pool and policy for its

    distribution across the executives.

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    The CPCL Board of Directors in its meeting held on27.07.2009 constituted a Remuneration Committee, headedby an Independent Director

    The details of the Remuneration Committee of Board ofDirectors are given below :

    1. Shri L.Sabaretnam - Chairman

    2. Shri Venkatraman Srinivasan - Member

    3. Shri B.N.Bankapur - Member

    4. Shri N.C.Sridharan - Member

    5. Shri S.Venkatramana - Member

    Remuneration Committee

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    PRP is calculated as under:

    PRP Payout = P x Q x R x S x T

    P = Annual Basic PayQ = Prescribed eligibility level for Companys MOU

    Rating

    R = Grade Incentive

    S = Performance RatingT = Ratio of required amount to available amount

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    MOU Rating PRP Eligibility

    Excellent 100%

    Very Good 80%

    Good 60%

    Fair 40%

    Poor NIL

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    Prescribed eligibility level for Companys MOU

    Rating (Q) shall be as under:

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    Grade Incentive Percentage (R) shall be as under:

    Grade Grade Incentive

    MD 200%

    Directors 150%

    H 70%

    E, F & G 60%

    C & D 50%A & B 40%

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    Grade-wise Entitlement

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    Performance Rating (S) Percentageapplicable to Officers shall be as follows:

    S will be based on Individual Performance(S1) as well as Team Performance (S2) in thefollowing ratio:

    Grade A-G = 50:50

    GradeH = 25:75

    Performance Rating

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    Individual Performance Rating(S1) Percentage applicable toOfficers shall be as follows:

    Category Percentile % ofPopulation

    PRP Payout

    I >85 15 100%

    II >55 & upto 85 30 90%

    III >25 & upto 55 30 80%

    IV >10 & upto 25 15 70%

    V 10 10 60%

    VI 2.000-2.999 40%

    VII

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    S2 Team Performance Ratings

    As effective performance of Teams is crucial for theachievement of organizational goals and to promoteteam spirit amongst the employees Team PerformanceRatings were introduced for arriving at performanceratings of the Individual Officer.

    S2 - Based on achievement of stretched MoU Targetsfor the year 2009-10.

    The Parameters under the stretched MoU Targets are

    Operating Cost, Strategic Initiatives, PlantAvailability Factor, Accident free man hours, TPM,Inventory management, Safety incidents, etc

    In 2009-10, 92.5% of targets were achieved.

    Performance Rating

    40

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    Ratio of Available Amount to Required Amount (T) for

    payment of PRP

    Ratio of Available Amount to Reqd. Amount

    Year PBT (Rs/ cr)

    3% PBT(currentyear

    profit)(Rs./cr)

    2% PBT(incrementalprofit)

    (Rs./cr)

    CurrentyearPRP

    (Rs/cr.)

    Incremental PRP(Rs/cr.)

    2007-08 1721.63 51.64 NA 15.61(T=1)

    ----

    2008-09 Net loss NA NA Nil Nil

    2009-10 683.7 20.51 13.67 cr 10.9

    (T=1)

    Beingfinalized

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    FinancialYear

    CAT I CAT II CAT III CAT IV CAT V

    2007-08 14 24 34 20 8

    2008-09 - - - - -

    2009-10 15 30 29 15 11

    Figures in %

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