Checklist for SAP Application Maintenance Estimation

ACCELERATOR - SAP APPLICATION MAINTENANCE

This is an accelerator for capturing & analysing pertinent information for estimating.

ACCELERATOR - SAP APPLICATION MAINTENANCE

BASIS-ABAP-SECURITY-GENERAL

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BASIS / WEB AS SAP SECURITY ABAP GENERAL Please fill in with available information

Description/ Total/ Remark O/S DB SAP IS? SAP NetWeaver Web AS GUI SAP PI/XI

Versions

Middleware

Interfaces 0 Synchronous

Asynchronous

IncomingOutgoing

Batch Jobs (SM37)Functional

Patch / Support Pack level

Date when last patch applied

Version Upgrades, if any in last 12 months

Database Growth (GB/Month)

Technical ( Archiving, Housekeeping, Standard SAP)

E5

Industry Solution, if any.

I5

What is the MiddleWare, if not SAP PI (oldname XI)

B17

What is the Middleware, if any?



DialogBackground

EnqueueUpdate

UsersTotal SAP users

DialogSystem

RFC

Power Users

RolesSingle

Composite

ABAP Reports

WorkProcesses (SM51)

Bespoke Programs/Objects

Incident Management System

Total Incidents in last 3-6 months

B56

Name of the Tool used? HPOV, Remedy, SAP Solution Manager, In-House???



BASIS SAP Security ABAP

Severity 1 Incidents in last 3-6 months


Workload Assessment

hrs/ week spent upon user requests i.e.

password changes, setting up new users,

access & authorisation changes ..

hrs/ week spent in advising business

users on functionality within SAP

hrs/week in hand-holding business users

i.e. talking / taking them throuigh screens as and when they get

stuck

hrs/ week spent upon Service Requests i.e.

Fixes, Minor CRs, Application of SAP

Notes

hrs/ week on Monitoring Application



hrs/week on Manual Activity like manual

batch runs, mop-ups, file uploads

hrs/week on Major CRs

hrs/ week on Maintaining Bespoke

Programs

No. of CRs per month calling for Impact Assessment / deployment

Role Changes since Go-Live

New Roles since Go-Live

Environments (i.e. PRD, QAS, FOF, DEV ??)

Transport Tool ( Name? if not SAP)

No. of Transports/Month



SUPPORT HOURS

MAINTENANCE RELEASES PLANNED



Please fill in with available information

SAP ERP SAP BW/BI SAP CRM SAP SRM EP

SAP ERP(SD, MM, FI, CO,HR,PS,P)


SAP R/3 / SAP ERP / SAP ECC 6.0

Modules FI CO SD MM HR

Age of Module

Sub-Modules CO, CO-PA Sales, Billing Payroll,

Components

No. of Users / Module / Sub-Module

Master Data Volumes/ StatisticsChart of Accounts Customers- Materials - Employees-

Sales Organization

Sales OrdersBilling Documents

Bespoke Programs

Interfaces to 3rd party

AC, AR, AP, GL, BL, AA,

Distribution Channels-



Workload Assessment



Incident ManagementSeverity 1 Incidents in last 3-6 months


Major CRs (> 5 Man-Days) in last 6 months

Integration to other SAP Modules / Applications

hrs/ week spent in advising business users on functionality within SAP

hrs/week in hand-holding business users i.e. talking / taking them throuigh screens

as and when they get stuck

hrs/ week spent upon Service Requests i.e. Fixes, Minor CRs, Application of SAP

Notes

hrs/week on Manual Activity like manual batch runs, mop-ups, file uploads

hrs/ week on Maintaining Bespoke Programs



PS PM PM

Projects- Plants-Networks- Order Types-

Milestones- Notification TypesWBS Elements Material Types-

Floc Categories

Flocs

SAP CRM


SAP CRM DUE DILIGENCE

SALES SERVICE MARKETING E-Commerce Interaction CenterModules/Functionality

Age of Module

Sub-Modules

USE OF IPC - YES / NO

Components


Master Data Volumes/ Statistics

Sales Planning & Forecasting, Sales Performance Management, Territory Management, Accounts & Contacts, Opportunity Management, Quotation & Order Management , Pricing & Contracts Incentive & Commission Management, Time & Travel

SAP CRM


Bespoke Programs


Workload Assessment



Incident Management






Notes



SAP CRM





SAP CRM


Mobile Applications

Business Communication Management

Channel Management

SAP CRM


SAP SRM


SAP SRM DUE DILIGENCE

Purchasing Governance Sourcing Contract ManagementModules/Functionality

Age of Module

Sub-Modules

Components



Bespoke Programs


Collaborative Procurement

Global Spend Analysis, Category Management , Compliance Management Central Sourcing Hub,

RFx / Auctioning, Bid Evaluation & Awarding

Legal Contract Repository, Contract Authoring , Contract Negotiation , Contract Execution , Contract Monitoring


SAP SRM


Workload Assessment










Notes



SAP SRM


SAP SRM


Supplier Collaboration

Supply Base Management

Supplier Identification & Onboarding, Supplier Development & Performance Management, Supplier Portfolio Management

SAP SRM


SAP SCM


SAP SCM

Modules/Functionality

Age of Module

Sub-Modules


Components



SAP SCM


Bespoke Programs


Workload Assessment









Notes



SAP SCM




SAPBI


SAP BW / BIModules/Functionality

Age of Module

Sub-Modules


Components



Bespoke Programs


SAPBI


Workload Assessment











Notes



SAPBI


Checklist for SAP Application Maintenance Estimation

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