Charleston County Aviation Authority Department of Public ...

2015/2016 Annual Report Doug Isley

Director of Public Safety

December 2016

Charleston County Aviation Authority Department of Public Safety

Charleston County Aviation Authority FY 2015 / 2016 Annual Report

Department of Public Safety 1

Table of Contents

Letter from the Director of Public Safety 02

Mission and Goals 03

Organizational Chart 04

Agency Staffing 05

Transportation Equipment 06

Calls for Service 06

Complaint Investigations 07

Citations & Arrests 07

Critical Incident Summary 08

Traffic Counts 09

Airport Crimes 10

Passenger Enplanements 11

Activity Summaries / UCR Reporting 12

Civil Aviation Security 13



CHARLESTON COUNTY AVIATION AUTHORITY

DEPARTMENT OF PUBLIC SAFETY CHARLESTON INTERNATIONAL AIRPORT • 5500 INTERNATIONAL BLVD. #101

CHARLESTON, SC 29418-6911

TELEPHONE: (843) 767-1100 • FAX: (843) 767-7046

MEMORANDUM

December 9, 2016

Annual Report

Charleston County Aviation Authority

Department of Public Safety

On behalf of the men and women of the Charleston County Aviation Authority Department of Public

Safety, it is a distinct pleasure to present the 2015 / 2016 Annual Report. As we reflect upon another successful

year, we would like to extend our thanks and appreciation to the Charleston County Aviation Authority Board

of Commissioners, the Airport Director and staff, and the citizens and airport tenants for your continued

support of the agency. As an official report, it is statistical in nature and, as such, does not capture the

personality of this agency.

As in past years, the men and women of the Charleston County Aviation Authority Department of Public

Safety continue to demonstrate an excellent degree of dedication, dependability, and collective desire to provide

a higher level of professional service to the airport community by volunteering their time and efforts in support

of community projects, the Agency, and the Authority. They remain constant in the face of an ever-changing

environment and make every attempt to ensure every airport customer receives the highest level of protection

possible. We remain prepared for whatever changes and challenges the next year shall bring.

As the Aviation Authority Department of Public Safety prepares to go forward into another fiscal year,

new challenges will require every effort for success. “To Protect and Serve” the community is the very theme

of the agency mission. Through efficient and effective use of resources, the Department of Public Safety seeks to

aid the traveling public, while remaining accountable to the organization and citizens we serve.

Finally, I want to thank all the members of the Charleston County Aviation Authority Department of

Public Safety for their dedication, professionalism, and hard work to proudly serve the citizens of the Airport

District. Again, thank you for your continued support and allowing us to serve you, our customers.

Sincerely,

Douglas E. Isley Director of Public Safety



Department of Public Safety Mission Statement

To protect and serve the citizens utilizing the Authority’s three airports

Department of Public Safety Goals

To insure compliance with Federal Civil Aviation Rules and Regulations pertaining to

security mandates as set forth by the Transportation Security Administration.

To insure compliance with standards set forth by the South Carolina Police Accreditation

Coalition (SCPAC).

To educate tenant employees utilizing the facilities of the Charleston County Aviation

Authority in the prevention and detection of criminal offenses and suspicious activities.

To promote continued, quantifiable training, and procedures to enhance the quality of

service to the traveling public.

To respond to emergencies and disasters with all available resources.

To be accountable to the organization and the citizens we serve.

To manage all allocated resources efficiently and effectively.



Organizational Chart – 2016

COMMANDING OFFICER

Director of Public Safety

I/A Function

EXECUTIVE OFFICER

Captain of Police

Special Operations

Emergency Response

PATROL OPERATIONS

Lieutenant

ADMINISTRATIVE SERVICES

Lieutenant

Patrol Shift Supervisors

Sergeants (4)

Patrol Operations

Investigations Traffic Crime Prevention

Bike Patrol / ATV Patrol

Customer Service Attendants

Lost & Found/Property Control

Administrative Sergeant Sergeant (1) Professional Accreditation Evidence Control Quartermaster Selection and Recruitment

Staff / Line Inspections

Training & Professional Standards

Sergeant (1)

Departmental Training Intelligence

Communications

Civilian Supervisor (1) TAC

Dispatch / Record of Daily Activity

NCIC Data Entry

Security Access Control Monitoring

Records Management

Records Supervisor (1)

Administrative Assistant (2)

SCIBRS / NCIC TAC

Warrants

CIVIL AVIATION SECURITY

Security Manager

Security Specialist (2)

Security Technician (1)

Administrative Assistant (2)

Pass & Identification



Agency Staffing

Authorized Staffing Authorized Sworn Non-Sworn Director of Public Safety 1 01

Police Captain 1 01

Police Lieutenant 2 02

Police Sergeant / Training 1 01

Police Sergeant 5 05

Police Officers 25 23

Records Supervisor 1 01

Communications Supervisor 1 01

Communications Specialist 11 09

Administrative Assistant 4 04

Customer Service Attendants 12 10

Civil Aviation Security Mgr 1 01

Civil Aviation Specialist 2 02

Civil Aviation Technician 1 01

Total Personnel Authorized: 68 Actual: 62



Transportation Equipment

Automobiles 09

Utility Vehicle 01

All-Terrain Vehicles 03

Police Bicycles 20

Calls for Service .

Data Summary Represents Monthly Average per Activity

FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16

ACCIDENTS 5 10 12 11 14 17 13 19

CITATIONS ISSUED 63 36 63 86 70 69 51 44

ARRESTS 4 3 4 5 3 3 3 2

PARKING TICKETS

WRITTEN 55 23 30 29 14 16 25

40

VEHICLE MILEAGE 10,946 8,206 8,384 10,680 11,722 12,553 11,159 12,591

DOOR ALARMS 29 37 77 111 78 72 90 222

CALLS FOR SERVICE 8,727 10,102 10,354 10,619 11,976 14,968 11,753 10,424

TRAINING HOURS 238 297 660 625 343 352 483 518

OVERTIME HOURS 45 77 152 95 112 147 131 157

Currently, the work schedule for the Police Department consists of two twelve-hour shifts in a fourteen-day pay

period. Fully staffed, the agency employs four rotating shifts in a 28-day rotation. Shift hours are 0700 – 1900

hours and 1900 – 0700 hours. Patrol shifts rotate every 28 days. Shift supervisors are authorized to use

overtime to maintain minimum staffing levels when necessary.



Complaint Investigations

It is the policy of the Charleston County Aviation Authority Department of Public Safety to investigate all

complaints made against any of its employees. The summary of complaint types is the numerical classification

for each type identified as reported by the agency. Adjudication of each complaint is not reflected in this

summary. The agency’s complaint system ensures the recording and investigations of all complaints are

maintained and reported pursuant to policy.

Total Complaints Investigated 05

Citations & Arrest

The Communications Center handled over 125,088 calls for service during the fiscal year. This summary

reports only the total number of traffic citations (Uniform Traffic Citations and Warning Tickets) issued, and in-

custody arrests made by sworn officers, listing GENDER and ETHNICITY of the offender. This information is

compiled for internal review purposes only, and is intended to evaluate agency performance regarding

enforcement related activities.

Total Citations Issued (1 July 2015 to 30 June 2016): 527

Total Arrests (1 July 2015 to 30 June 2016): 23

Total Citations Issued / Arrest made by Gender of Offender: Citations Arrest

Male: 374 15

Female: 153 8

Total Citations Issued / Arrest by Ethnicity: Citations Arrest

White: 252 8

Black: 250 13

Hispanic: 12 2

Asian: 8 0

Other: 5 0



Critical Incident Summary

During Fiscal Year 2015 / 2016 the Charleston County Aviation Authority Department of Public Safety,

expended 164 working hours in support of the special operations and events conducted on Aviation Authority

property. In many cases, the Charleston County Aviation Authority Police Department, in coordination with

Local, State, and Federal agencies, provided escort and security for VIPs arriving and departing Authority

property.

Key visits and events include:

o Honor Guard and family members for deceased veterans

o WWII and Korean Veteran Honor Flight

o Sally Yates, Assistant US Attorney General

o Donald Trump, United States Presidential Candidate

o CCAA/TSA Active Shooter Exercise

o Hillary Clinton, United States Presidential Candidate

o Sloan Gibson, Deputy Secretary of Veteran Affairs

o Joe Biden, Vice President of the United States of America

o Dr. Ben Carson, United States Presidential Candidate

o Presidential Debate, Charleston, SC

o Steny Hoyer, United States Congressman, Maryland’s 5th

District

o John Cornyn, United States Senator, Texas

o Faith and Politics Flight to Washington, DC

o Volvo Car Open Tennis Tournament (VCOTT)



Traffic Counts

Traffic counts measuring volumes of traffic within the Authority’s road complex are conducted quarterly.

Traffic volumes provide indicators of roadway usage and established traffic patterns via specific days of the

week. This information is correlated with traffic accident information to establish enforcement patterns to

reduce accident trends and to facilitate the safe movement of vehicles on the Authority roadways.

Traffic Count Summaries

Traffic Counter Location Annual Totals Daily Average

International Blvd. - Inbound (I-526) 7,781,643 21,320

International Blvd. - Outbound (I-526) 7,392,866 20,254

International Blvd. - Inbound (SCRA) 8,703,529 23,845

International Blvd. - Outbound (SCRA) 7,270,435 19,991

International Blvd. - Inbound (Porsche) 2,851,067 7,811

International Blvd. - Outbound (Porsche) 2,916,037 7,989

Michaux Parkway - Inbound 3,378,492 9,256

Michaux Parkway - Outbound 3,886,311 10,647

S. Aviation Ave. - Inbound 1,746,838 4,785

S. Aviation Ave. - Outbound 1,739,850 4,767

Traffic estimates are factored using the data collected between traffic counter locations. The selected traffic

counter locations attempt to provide an accurate assessment of vehicle traffic using Authority roadways for

airport business rather than a means of convenience for personal travel.

In Fiscal Year 15/16, 228 vehicular accidents occurred on Authority property and roadways. Enforcement

actions by the Department included the issuance of 527 Uniform Traffic Citations and 439 Warning Citations.

Of the 228 reportable accidents during this reporting period, forty-one (41) involved injury.



Airport Crimes

2014 2015 2016

Total Calls for Service 179,613 141,036 125,092

Assaults 2 3 10

Weapons: Possession / Carrying 6 12 7

Driving Under Influence 3 7 5

Driving Under Suspension 2 5 9

Stolen Vehicles 6 6 10

Larceny 25 25 32

Domestic Disputes 0 5 0

Fraud 1 3 0

Medical Emergencies 88 123 118

Aircraft Emergencies 19 13 35

Agency Assist 38 31 37

The Airport Department of Public Safety maintained an overall clearance rate of 97.7 per cent for all reported

criminal activities during the FY 15/16. This fiscal year the Authority Department of Public Safety generated

2,662 South Carolina State Incident Reports. The reduction in Calls for Service stems partially from eliminating

duplicate reporting of non-criminal events. Historically, the Agency initiated State Incident Reports on events or

incidents not related to law enforcement or reportable to the State. Other departments within the Authority often

duplicated these events in their own in-house reports. With airport growth, personnel increases, and around the

clock coverage by these departments, police officers can better focus on security and law enforcement aspects

of their duties and responsibilities.



Passenger Enplanements

The Operations Department collects passenger enplanement numbers from tenant air carriers for the Aviation

Authority. These numbers are utilized to gauge the effectiveness of services provided and/or operations inherent

with handling large volumes of passengers.

The Aviation Authority Department of Public Safety monitors criminal trends and influences that illegal

activities can have on the aviation traveler in order to provide adequate levels of protection and services. The

Authority Department of Public Safety is an active participant in planning and providing support services

regarding anticipated passenger trends or special events. The Department of Public Safety provides crime

prevention information for expansion projects initiated by the Aviation Authority.

Charleston International Airport Operations Summary

FY 15 / 16

Passenger Enplanements: 1,808,805

Deplanements: 1,812,414

Total Passengers: 3,621,219

Air Carriers operating from Charleston International

Airport:

Delta Air Lines US Airways

American Airlines Federal Express

United Airlines Southwest Airlines

JetBlue Airways Alaska Airlines



Activity Summary

2011 2012 2013 2014 2015 2016

FY 11-16

Monthly

AVG

FY 16

Monthly

AVG

Calls for Service 124,241 127,429 143,720 179,613 141,082 125,092 11,683 10,424

Reports Written 1,508 1,671 1,889 2,160 2455 2,662 171 221

Alarms

Silent Alarms 22 28 0 39 32 10 2 .8

Door Alarms 919 1308 387 861 1040 2,664 100 222

Weapons: Carrying

/ Possession 7 5 15 6 12 7 .72 .58

Arrest 43 54 30 28 32 23 3 2

Driving Under the

Influence 11 39 8 3 7 5 1 .42

Driving Under

Suspension 16 13 6 2 5 9 .71 .75

Traffic Enforcement

Citations Issued 756 1043 830 822 613 527 64 44

Parking Tickets 361 364 168 192 305 430 25 36

Accidents 148 137 173 198 175 228 15 19

Accidents w/Injuries 17 27 17 25 23 41 2 3

Bonds Quoted ($) 175,811 239,947 162,653 174,385 163,599 134,749 14,599 11,229

Parking Fines

Collected ($) 3,710 4,570 2,185 2,105 2,230 3,875 259 323

Property

Stolen Vehicle 0 5 5 6 3 10 .4 .83

Larceny 28 28 46 25 25 32 3 3

Breach of Trust 7 9 3 1 3 10 .46 .83

Missing Property 12 10 16 24 35 46 2 4

Found Property 755 926 1191 1296 1457 1754 102 146

Persons

Missing Person 0 1 0 1 1 2 1 .17

Domestic Dispute 0 0 0 0 5 0 1 0

Personal Injury 10 9 1 11 33 25 1 2

Assistance

Bomb Threat 1 0 0 0 0 0 .01 0

Agency Assist 26 24 35 38 31 37 3 3

Medical Emergency 152 53 79 88 100 118 8 7

Training Hours 7915 7504 4,119 4,223 5,795 6,221 497 518

Overtime Hours 1822 1146 1,345 1,762 1,567 1,879 132 157

Vehicle Mileage 113,446 128,160 140,666 141,740 133,908 151,093 11,236 12,591



Civilian Aviation Security

Annual Data

Activity Product

SIDA Training Classes 91

SIDA Personnel Trained 1,335

Concession Audits Conducted 108

Certification Officials Trained 82

Escort Training (Special Class) 4

o Escorts Trained 53

Training Workhours 379

Funds Collected $107, 365

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