Charleston Conference 2013: Value of the developing nations' libraries

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Los Angeles | London | New Delhi Singapore | Washington DC Library Value in the Developing World Elisabeth Leonard, MSLS, MBA [email protected]

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Transcript of Charleston Conference 2013: Value of the developing nations' libraries

Page 1: Charleston Conference 2013: Value of the developing nations' libraries

Los Angeles | London | New DelhiSingapore | Washington DC

Library Value in the Developing World

Elisabeth Leonard, MSLS, [email protected]

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Los Angeles | London | New DelhiSingapore | Washington DC

Scholarship is changing: we are on the journey together

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Los Angeles | London | New DelhiSingapore | Washington DC

Working together: Library Value in the Developing World

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Los Angeles | London | New DelhiSingapore | Washington DC

Research Methodology

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Los Angeles | London | New DelhiSingapore | Washington DC

Key findings and considerations

● Librarians: Beginning to recognise the importance of evaluating their value; beginning to recognise need to reinvent their roles

● Faculty: Rate library value via the resource collection: limited awareness about additional services

● There is a disconnect between what the librarians perceive to be effective communication and what faculty remember

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Los Angeles | London | New DelhiSingapore | Washington DC

Librarian perception of value

● 67% of librarians perceive their value for both faculty and university management is measured via the resource collection

‘Through the value the library contributes to teaching and

learning, we fulfil the mission of the university and the whole

business of our university’

‘The library’s value is connected with the library’s popularity in the eyes of faculty and students’

‘(Our) evidence of value is measured by visit statistics to the library, visit

statistics to the intranet, and e-Resource usage statistics’

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Los Angeles | London | New DelhiSingapore | Washington DC

Faculty perception of value● 75% of faculty perceive value through resource collection accessibility● 20% of faculty do not use of are not aware of the electronic collection● 96% of faculty use the library building● 35% of faculty not aware of all the services offered by their library

‘The thing I would change about my library would be the seating

arrangement and space’‘The best thing about my library is that I am able to access e-journals

anywhere’

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Los Angeles | London | New DelhiSingapore | Washington DC

Communication and marketing

‘faculty don’t take it upon themselves to communicate what they want from the library. We try to engage them, but they are not

forthcoming’

‘The link connecting flow of information between me and

the library is lacking. The library doesn’t even know I have an

email address’

?

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Los Angeles | London | New DelhiSingapore | Washington DC

Comparison

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Los Angeles | London | New DelhiSingapore | Washington DC

Conclusions

● E-mail: [email protected]● The white paper

http://www.uk.sagepub.com/repository/binaries/pdf/LibValReport-2013.pdf