Charles Fisher Resume.v1
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CHARLES (CHAD) L. FISHER 538 Bower Ave. Washington, PA 15301 | 724-705- 5698 | [email protected] SUMMARY Detail oriented professional with many years of wide-ranging experience in client services, information technology, project management, vendor relations, and communications. Exceptional research, organizational, and leadership skills with proven ability to meet deadlines and work efficiently in a team-based environment. COMPUTER SKILLS CompTIA A+ CompTIA Net+ CompTIA Security+ Cisco CCX Microsoft SCSM MS Config. Mgr. Hard Drive Copy Hard Drive Format Mobile Phones Android Apple MS Office Adobe Email Platforms Enterprise Software Hardware Repair Software Repair Basic Networking Audio Visual Projection Live Sound Support Lighting Teleconferencing Videoconferencin g PROFESSIONAL EXPERIENCE Harbor Freight Tools – Washington, PA (2016 – Present) • Customer service including finding items, advice, loading/unloading and more. • Assists with pricing duties such as end caps, sale displays, and price adjustments. RMC Events – Charlottesville, VA (2015 – 2016) • Responsible for customer service, event security, client interaction and more.
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Transcript of Charles Fisher Resume.v1
CHARLES (CHAD) L. FISHER538 Bower Ave. Washington, PA 15301 | 724-705-5698 | [email protected]
SUMMARYDetail oriented professional with many years of wide-ranging experience in client services, information technology, project management, vendor relations, and communications. Exceptional research, organizational, and leadership skills with proven ability to meet deadlines and work efficiently in a team-based environment.
COMPUTER SKILLSCompTIA A+ CompTIA Net+ CompTIA Security+ Cisco CCXMicrosoft SCSM MS Config. Mgr. Hard Drive Copy Hard Drive FormatMobile Phones Android Apple MS OfficeAdobe Email Platforms Enterprise Software Hardware RepairSoftware Repair Basic Networking Audio Visual ProjectionLive Sound Support Lighting Teleconferencing Videoconferencing
PROFESSIONAL EXPERIENCE
Harbor Freight Tools – Washington, PA (2016 – Present)• Customer service including finding items, advice, loading/unloading and more.• Assists with pricing duties such as end caps, sale displays, and price adjustments.
RMC Events – Charlottesville, VA (2015 – 2016)• Responsible for customer service, event security, client interaction and more.
IT Helpdesk Technician: CFA Institute - Charlottesville, VA (2010 – 2015)• Manage incoming tickets to troubleshoot client break/fix situations and
software/hardware requests in a timely manner.• Build new hardware and manage network accounts for incoming employees and/or
hardware refreshes.• Responsible for Cisco phone network at a user level.• Responsible for set up and distribution of new mobile phones as
needed/requested.• In new role, assisted former department with high level Audio Visual and
conferencing needs.• Responsible for teleconferencing and WebEx accounts/service.• Training of temporary support help.
CHARLES (CHAD) L. FISHER538 Bower Ave. Washington, PA 15301 | 724-705-5698 | [email protected]
Logistics Specialist: CFA Institute - Charlottesville, VA (2002 – 2010)• Responsible for managing off site Audio Visual operations for CFA Institute meetings
including vendor(s), local crew supervision, quote and budget review, performance evaluation, etc.
• Management of the Videoconference, Teleconference and Webconference programs and vendor(s) within CFA Institute.
• Oversee day-to-day Audio Visual operations of CFA Institute internal meetings. Included indirect supervision of an Audio Visual Technician.
• Responsible for large shipment logistics to and from external meetings and conferences. Also includes vendor negotiations.
• Responsible for providing satellite offices with Audio Visual support as needed including videoconferencing, pricing new equipment to fall within budget, technical troubleshooting, etc.
Route Driver: FedEx Ground - Fishersville, VA (1999 – 2002)• Responsible for route organization and execution.• Responsible for overall customer satisfaction.
Sales Representative: Adelphia Media Partners - Charlottesville, VA (1999)• Responsible for cultivating new sales accounts and servicing existing sales
accounts.• Responsible for developing ad campaigns to meet customers' needs.
Promotions Director/Assistant Program Director: Jet Broadcasting: Jet102/Froggy 94 - Erie, PA (1996- 1999)
• Responsible for overseeing and assisting all station marketing and public relations activities.
• Responsible for coordination and management of station/client promotions and remote broadcasts.
• Assisted sales team with business meetings involving promotions between client and radio stations; scheduling and oversight of promotions department staff and on-air talent.
• Additional responsibilities included writing promotional copy, creating and negotiating event proposals, developing and overseeing contests, recruiting and supervision of interns.
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CHARLES (CHAD) L. FISHER538 Bower Ave. Washington, PA 15301 | 724-705-5698 | [email protected]
Professional Experience (continued):• Sales Representative: The Greensheet - Erie, PA (1995-1996)• Promotions Director: Rocket 101/Star 104 - Erie, PA, (1995)• Account Executive: Las Cruces Bulletin – Las Cruces, NM (1994 -1995)• Stage Manager/Crew: DiCesare Engler Prod. - Pittsburgh, PA ( 1992 – 1994)• Intern: Coca Cola Star Lake Amphitheatre - Pittsburgh, PA ( 1992)
EDUCATION
1993 Bachelor of Science, Communications Clarion University of Pennsylvania2011 Computer and Networking Support Certificate PVCC2010 CompTIA Network+ Certification2010 CompTIA Security+ Certification2010 CompTIA A+ Certification
*References available upon request.
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