Chapters 2 & 3 Learning Objectives Understand why it is important to consider cultural factors when...
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Transcript of Chapters 2 & 3 Learning Objectives Understand why it is important to consider cultural factors when...
Chapters 2 & 3Chapters 2 & 3Learning ObjectivesLearning Objectives
Chapters 2 & 3Chapters 2 & 3Learning ObjectivesLearning Objectives
Understand why it is important to consider cultural factors when developing a marketing strategy.
Identify the characteristics of culture.
Explain the three types of value orientations that influence behavior.
See the need to understand the impact of changing cultural values.
Cultural Factors Affect Consumer Cultural Factors Affect Consumer Behavior and Marketing StrategyBehavior and Marketing StrategyCultural Factors Affect Consumer Cultural Factors Affect Consumer Behavior and Marketing StrategyBehavior and Marketing Strategy
Marketingstrategy
Consumerbehavior
Language
Demographics
Values
Nonverbalcommunications
Characteristics of CultureCharacteristics of CultureCharacteristics of CultureCharacteristics of Culture
Learned
Regulates society
Makes living efficient
Adaptive
Environmental
Nested
Value Orientations Influence BehaviorValue Orientations Influence BehaviorValue Orientations Influence BehaviorValue Orientations Influence Behavior
Other-oriented values Society’s view of relationships between people
Environment-oriented values Society’s view of relationships with the
environmentSelf-oriented values
Objectives or approaches to life that society finds desirable
Changes in American Society that Changes in American Society that Affect Marketing StrategyAffect Marketing Strategy
Changes in American Society that Changes in American Society that Affect Marketing StrategyAffect Marketing Strategy
DemographicsValuesSubculturesFamilies
Products Media Packages Outlets Service Images
Understandingthese changesis a key input indeveloping asuccessfulstrategy
Changes inAmerican society
Changes inmarket needs
Changes inmarketing strategy