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Chapter 15 Computer Careers and Certification
Chapter 15 Objectives
Describe career opportunities available in various segments of the computer industry
Describe career opportunities available in various segments of the computer industry
Discuss functions of jobs available in an IT department
Discuss functions of jobs available in an IT department
Differentiate among various college computer-related courses of study
Differentiate among various college computer-related courses of study
Identify ways to stay current with changing technology after graduation
Identify ways to stay current with changing technology after graduation
List the benefits of certification for employers, employees, and vendors
List the benefits of certification for employers, employees, and vendors
Identify ways to prepare for certificationIdentify ways to prepare for certification
List the general areas of IT certificationList the general areas of IT certification
Name some specific IT certifications in each certification area
Name some specific IT certifications in each certification area
Next
The Computer Industry
What is the expected demand for computer professionals?
Nextp. 15.02 Fig. 15-1
Currently 10 million computer workers with expected increase of 100,000 jobs annually
< 10% of college students are graduating with computer-related degrees
Click to view video
Careers in the Computer IndustryWhat are the primary areas where job opportunities are found?
p. 15.03 Next
Computer sales
Computer education
and training industry
General business and government
organizations
Computer equipment
industry
Computer software industry
Computer consulting
industry
Computer service and
repair industry
Click to view video
Careers in the Computer IndustryWhat is an information technology (IT) department?
p. 15.04 Fig. 15-2 Next
Department in business or government agency that employs people in computer-related jobs
Responsible for keeping all computer operations and networks operating smoothly
Careers in the Computer IndustryWhat is the computer equipment industry?
p. 15.04 Fig. 15-3 Next
Manufacturers and distributors of computers and computer-related hardware
Careers involve design, manufacture, and production of computer equipment
Careers in the Computer IndustryWhat is the computer software industry?
p. 15.05
Click to view Web Link,then click Computer Scientistsbelow Chapter 15
Next
Computer scientist
researches, invents, and
develops solutions to complex
software problems
Project developeranalyzes
requirements, designs solutions,
and oversees software
development process
Companies that develop,
manufacture, and support
software
Programmerwrites and tests
computer programs
Software engineerdesigns
and develops software
Careers in the Computer IndustryWhat is the computer service and repair industry?
p. 15.06 Fig. 15-4 Next
Provides preventative maintenance, component installation, and repair services
Computer technician—installs, maintains, and repairs hardware
Careers in the Computer IndustryWhat are career opportunities in computer sales?
p. 15.06 Fig. 15-5 Next
Computer sales representatives need general understanding of computers and specific knowledge of the product they are selling
Careers in the Computer IndustryWhat are career opportunities in education and training?
p. 15.07 Fig. 15-6 Next
Schools, colleges, universities, and private companies need educators and trainers Corporate trainers teach employees how to use software,
design and develop systems, and program
Careers in the Computer IndustryWhat is a computer consultant?
p. 15.07
Click to view Web Link,then click Computer Consultantsbelow Chapter 15
Next
Individual who draws upon expertise in specialized area of computers
Computer Computer selectionselection
SystemSystemdesigndesign
Network design Network design and installationand installation
Web Web developmentdevelopment
CommunicationsCommunications
Working in an IT Department
What jobs are available in an IT department?
p. 15.08
Click to view Web Link, then click Computer Career Salaries below Chapter 15
Next
ManagementManagementManagementManagementE-commerce E-commerce
administratoradministrator
Network administratorNetwork administrator
Project leaderProject leader
Project managerProject manager
Vice president of Vice president of IT/chief IT/chief
information officerinformation officer Software engineerSoftware engineer
Systems analystSystems analystApplication Application programmerprogrammer
Technical writerTechnical writerDatabase analystDatabase analyst
Web developerWeb developer
Web programmerWeb programmer
Computer operatorComputer operator Data Data communications analystcommunications analyst
Computer technicianComputer technician Help desk specialistHelp desk specialist
Database administratorDatabase administrator
Desktop publisherDesktop publisher Quality assurance Quality assurance specialistspecialist
Web administratorWeb administratorGraphic Graphic designer/illustratordesigner/illustrator
Web graphic designerWeb graphic designerNetwork security Network security specialistspecialist
WebmasterWebmaster
System System development development and trainingand training
System System development development and trainingand training
Technical Technical servicesservicesTechnical Technical servicesservices
OperationsOperationsOperationsOperations
End-user End-user computingcomputingEnd-user End-user computingcomputing
Preparing for a Career in the Computer Industry
What are the three broad disciplines in higher education that produce the majority of entry-level employees in the computer industry?
p. 15.10 Fig. 15-8
Click to view Web Link,then click College Programs for Computer Majors below Chapter 15
Next
Preparing for a Career in the Computer Industry
What is computer information systems (CIS)?
p. 15.11 Fig. 15-9 Next
Programs that emphasize practical aspects of computing
Sometimes called computer technology
Preparing for a Career in the Computer Industry
What is computer science (CS)?
p. 15.11 Fig. 15-10 Next
Programs that stress theoretical side of programming
Also called software engineering
Preparing for a Career in the Computer Industry
What is computer engineering (CE)?
p. 15.12 Fig. 15-11 Next
Programs that teach students how to design and develop components found in computers and peripheral devices
Preparing for a Career in the Computer Industry
What is a trade school?
p. 15.12
Click to view Web Link,then click Trade Schoolsbelow Chapter 15
Next
Offers programs in Offers programs in programming, Web programming, Web
development, graphic development, graphic design, hardware design, hardware
maintenance, maintenance, networking, networking, and securityand security
Students can complete Students can complete trade school programs trade school programs in shorter time in shorter time than college than college or university or university programsprograms
Preparing for a Career in the Computer Industry
How do companies advertise computer-related job openings?
p. 15.12 Fig. 15-12 Next
Many companies list job openings on their Web sites Some allow job seekers to submit resumes online
Preparing for a Career in the Computer Industry
How can you search for computer-related jobs?
p. 15.13 Fig. 15-13 Next
Many Web sites specialize in helping people find jobs
Preparing for a Career in the Computer Industry
What are some organizations for computer professionals?
p. 15.14 Fig. 15-14 Next
Association for Computing Machinery (ACM)—science-oriented
Association of Information Technology Professionals (AITP)—programmers, systems analysts, and information processing managers
Preparing for a Career in the Computer Industry
What is a user group?
p. 15.15 Fig. 15-15 Next
Collection of people with common computer equipment or software interests
Preparing for a Career in the Computer Industry
What is professional growth and continuing education?
p. 15.15 Fig. 15-16
Click to view Web Link,then click COMDEX below Chapter 15
Next
Events such as workshops, seminars, conferences, conventions, and trade shows COMDEX—trade show
that brings together thousands of vendors and more than 100,000 attendees
Training in form of books, video-based training, computer-based training (CBT), Web-based training (WBT), and instructor-led training
Preparing for a Career in the Computer Industry
How can you stay informed about the computer industry?
p. 15.16 Figs. 15-17–15-18 Next
Computer industry publications News Web sites
Certification
What is certification?
p. 15.16 Fig. 15-19 Next
Process of verifying technical knowledge in a particular area
Proficiency is acknowledged with certificate
Certification
What are the benefits of certification?
p. 15.17 Fig. 15-20 Next
Enhances employee’s career, provides better standing as industry professional, and higher salaries and bonuses
Certification
What are benefits of vendor-sponsored certification?
p. 15.18 Fig. 15-22 Next
Vendors provide access to technical information, advanced training, and discounts on publications and tools
Certification
How does certification benefit customers, employers, and industry?
p. 15.19
Click to view Web Link,then click Institute for Certification of Computer Professionals below Chapter 15
Next
Institute for Certification of Computer Professionals (ICCP)
defines standards designed to raise competence level for computer industry
Employers benefit from more productive and knowledgeable workers
Certification is a form of industry self-regulation
Customers made aware of certification have more confidence in IT
professional
Certification
What are factors to consider in choosing a certification?
p. 15.19 Fig. 15-24 Next
Certification
What options are available to prepare for certification?
p. 15.20
Click to view Web Link,then click Instructor-Led Certification Classesbelow Chapter 15
Next
Self-studySelf-study
Online training classesOnline training classes Instructor-led trainingInstructor-led training
Web resourcesWeb resources
Certification
What are examinations like?
p. 15.21 Fig. 15-26 Next
Taken using computers Some are multiple
choice, others are skill based
A Guide to Certification
What are application software certifications?
p. 15.22
Click to view Web Link,then click Microsoft Office Specialist below Chapter 15
Next
Focus on knowledge of Focus on knowledge of application softwareapplication software
Sometimes called Sometimes called end-user certificationsend-user certifications
Adobe Adobe Certified Certified
Expert (ACE)Expert (ACE)sponsored by sponsored by
Adobe Adobe SystemsSystems
Microsoft Microsoft Office Office
Specialist Specialist (MOS)(MOS)
sponsored by sponsored by MicrosoftMicrosoft
Certified Certified Lotus Lotus
Specialist Specialist (CLS)(CLS)
sponsored by sponsored by IBMIBM
Macromedia Macromedia Certified Certified
Professional Professional (MMCP)(MMCP)
sponsored by sponsored by MacromediaMacromedia
Certified Certified Lotus Lotus
Professional Professional (CLP)(CLP)
sponsored by sponsored by IBMIBM
A Guide to Certification
What are operating system certifications?
p. 15.22 Next
Focus on particular skills—user, Focus on particular skills—user, operator, system administrator, operator, system administrator,
and system engineerand system engineerDiffering levels of certificationDiffering levels of certification
Red Hat Red Hat Certified Certified Engineer Engineer (RHCE)(RHCE)
sponsored by sponsored by Red HatRed Hat
Microsoft Microsoft Certified Certified
Professional Professional (MCP)(MCP)
sponsored by sponsored by MicrosoftMicrosoft
Red Hat Red Hat Certified Certified
Technician Technician (RHCT)(RHCT)
sponsored by sponsored by Red HatRed Hat
Tivoli Tivoli Certified Certified Solutions Solutions
ExpertExpertsponsored by sponsored by
IBMIBM
Sun Certified Sun Certified System System
AdministratorAdministratorsponsored by sponsored by
SunSun
A Guide to Certification
What are programming certifications?
p. 15.23 Next
Recognition of programming trainingRecognition of programming training Broadens knowledge and skill baseBroadens knowledge and skill base
Certified Certified Java Java
DeveloperDevelopersponsored by sponsored by
SunSun
Certified Certified Enterprise Enterprise ArchitectArchitect
sponsored by sponsored by SunSun
IBM IBM Certified Certified
DeveloperDevelopersponsored by sponsored by
IBMIBM
Certified Certified Java Java
ProgrammerProgrammersponsored by sponsored by
SunSun
Microsoft Microsoft Certified Certified
Application Application Developer Developer (MCAD)(MCAD)
sponsored by sponsored by MicrosoftMicrosoft
IBM IBM Certified Certified SpecialistSpecialist
sponsored by sponsored by IBMIBM
Microsoft Microsoft Certified Certified Solution Solution
Developer Developer (MCSD)(MCSD)
sponsored by sponsored by MicrosoftMicrosoft
A Guide to Certification
What are hardware certifications?
p. 15.24
Click to view Web Link,then click A+ Certificationbelow Chapter 15
Next
Recognition of general knowledge Recognition of general knowledge of hardware and controlling of hardware and controlling
software needed to set up, maintain, software needed to set up, maintain, and repair a computerand repair a computer
Can be narrowly or Can be narrowly or broadly focusedbroadly focused
IBM IBM eServer eServer Certified Certified SpecialistSpecialist
sponsored by sponsored by IBM IBM
A+A+sponsored by sponsored by Computing Computing Technology Technology
Industry Industry Association Association (CompTIA)(CompTIA)
NACSE NACSE Network Network
Technician Technician (NNT)(NNT)
sponsored by sponsored by National National
Association of Association of Communication Communication
Systems Systems Engineers Engineers (NACSE)(NACSE)
A Guide to Certification
What are networking certifications?
p. 15.24
Click to view Web Link,then click Certified Novell Administrator below Chapter 15
Next
Awarded to professionals who demonstrate expertise in design, Awarded to professionals who demonstrate expertise in design, administration, and maintenance of company-specific networksadministration, and maintenance of company-specific networks
Certified Certified Novell Novell
Engineer Engineer (CNE)(CNE)
sponsored by sponsored by NovellNovell
Certified Certified Novell Novell
Administrator Administrator (CAN)(CAN)
sponsored by sponsored by NovellNovell
Cisco Cisco Certified Certified Network Network
Professional Professional (CCNP)(CCNP)
sponsored by sponsored by CiscoCisco
Sun Certified Sun Certified Network Network
AdministratorAdministratorsponsored by sponsored by
SunSun
Network+Network+sponsored by sponsored by Computing Computing Technology Technology
Industry Industry Association Association (CompTIA)(CompTIA)
A Guide to Certification
What are Internet certifications?
p. 15.25
Click to view Web Link,then click Cisco Certified Internetwork Expert below Chapter 15
Next
They cover technology often used by They cover technology often used by an Internet access provider or large an Internet access provider or large
company developing an intranetcompany developing an intranet
Demanding and require technical Demanding and require technical expertise in networking hardwareexpertise in networking hardware
Cisco Cisco Certified Certified
Internetwork Internetwork Expert Expert (CCIE)(CCIE)
sponsored by sponsored by CiscoCisco
Certified Certified Internet Internet
Webmaster Webmaster (CIW)(CIW)
sponsored by sponsored by Prosoft Prosoft
TrainingTraining
Microsoft Microsoft Certified Certified Systems Systems
Engineer + Engineer + Internet Internet
(MCSE+I)(MCSE+I)sponsored by sponsored by
MicrosoftMicrosoft
Certified Certified Web Web
Professional Professional (CWP)(CWP)
sponsored by sponsored by International International Webmasters Webmasters AssociationAssociation
A Guide to Certification
What are database system certifications?
p. 15.25 Next
Awarded for knowledge Awarded for knowledge of a specific database of a specific database management systemmanagement system
Test the various tasks Test the various tasks a database management a database management
staff must performstaff must perform
IBM IBM Certified Certified Solutions Solutions Expert–Expert–InformixInformix
sponsored by sponsored by IBMIBM
IBM IBM Certified Certified Solutions Solutions
Expert–DB2Expert–DB2sponsored by sponsored by
IBMIBM
Microsoft Microsoft Certified Certified Database Database
Administrator Administrator (MCDBA)(MCDBA)
sponsored by sponsored by MicrosoftMicrosoft
Sybase Sybase Certified Certified
ProfessionalProfessionalsponsored by sponsored by
SybaseSybase
Oracle Oracle Certified Certified
ProfessionalProfessionalsponsored by sponsored by
OracleOracle
Summary of Computer Careers and Certification
Variety of available computer-related careers
Variety of available computer-related careers
Educational courses of study, trade schools, job searches, career
development planning, professional organizations, and professional growth
Educational courses of study, trade schools, job searches, career
development planning, professional organizations, and professional growth
Certification preparation, examinations, and resources
Certification preparation, examinations, and resources
Specific certificationsSpecific certifications
Chapter 15 Complete