Chapter Ten: Foundations of Group and Team Communication.

Chapter Ten:Chapter Ten:Foundations of Group and Team Foundations of Group and Team

CommunicationCommunication

2

Ch10: Foundations of Group and Team Communication

Copyright © 2006 Wadsworth

3



What are Groups and Teams?What are Groups and Teams?

Group

Three or More People

Interact over Time

Interdependent

Share Rules and Goals

Mic

roso

ft I

mag

e

4



What are Groups and Teams?What are Groups and Teams?

Team

Special Kind of Group

Consists of People with Diverse Skills

Stronger Sense of Collective Identity

5



TeamsTeams

Communication and Teams

http://www.brunel.ac.uk/~bustcfj/bola/communications/team1.html

Communication and Teams

http://www.brunel.ac.uk/~bustcfj/bola/communications/team1.html

6



Potential Limitations Potential Limitations of Groupsof Groups

Group Decisions Take More

Time

Conformity to Pressure

Suppresses Individuality

Mic

roso

ft I

mag

e

7



Potential Strengths Potential Strengths of Groupsof Groups

Greater Resources

Greater Thoroughness

Greater Creativity

Greater Commitment

Mic

roso

ft I

mag

e

8



Features of Small GroupsFeatures of Small Groups

Cohesion

Sense of Belonging, Shared Identity

Too much Cohesion - Groupthink

Group Size - Ideal 5 to 7 Members

9




Power Structure

Power Over - Ability to Help or Harm Others

Power To - Ability to Empower Others

Distributed Power Structure

Hierarchical Power Structure

10




Interaction Patterns Centralized - One or Two People

have the Most Power Decentralized - Members have

Relatively Equal Power

Mic

roso

ft I

mag

e

11




Group Norms

Standardized Guidelines

Regulate Behavior

Regulate Interaction

Mic

roso

ft I

mag

e

12



Cultural Influences on Cultural Influences on Group Decision MakingGroup Decision Making

Individualism vs. Collectivism

Assertiveness

Equality

Mic

roso

ft I

mag

e

13



Cultural Influences on Cultural Influences on Group Decision MakingGroup Decision Making

Progress, Change, and Speed

Risk and Uncertainty

Informality

Mic

roso

ft I

mag

e

14



Communicating in Communicating in Small GroupsSmall Groups

Forms of Group Communication

Task

15





Task

Procedural

16





Task

Procedural

Climate

17





Task

Procedural

Climate

Egocentric

18



TeamsTeamsand the skills neededand the skills needed

CN

N, H

um

an

Com

mu

nic

ati

on

, V

olu

me 1

19



Chapter Ten: Foundations of Group and Team Communication.

Documents

Transcript of Chapter Ten: Foundations of Group and Team Communication.