Chapter 8jutfutr
Transcript of Chapter 8jutfutr
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action teams
perform tasks that are normally
limited in duration. however those
tasks are quite complex & take
place in contexts that are either
highly visible to an audience or of a
highly challenging nature
adjourning
members experience anxiety
and other emotions as they
disengage and ultimately
separate from the team
autocratic style
the leader makes the decision
alone without asking for the
opinions or suggestions of the
employees in the work unit
bargaining
the goal is for each party
to walk away feeling like
it has gained something
of value
bodily-kinesthetic
control of one's bodily
motions, sense of timing,
good reflexes, good at
physical activities
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centralization
reflects where
decisions are formally
made in organization
ceremonies
formal events,
generally performed in
front of an audience
chain of command
within an organization
signifies formal
authority relationships
closing & commitment
entails the process of
formalizing an agreement
reached during the
previous stage
consultative style
the leader presents the problem to
individual employees, asking for
their opinions & suggestions before
ultimately making the decision him-
or herself
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decoding
process of the receiver
understanding the
message that was sent
by the source
delegative style
the leader gives an individual
employees or a group of employees
the responsibility for making the
decisions within some set of
specified boundary conditions
encoding
selecting that way that one
says something. It can be
through speech, symbols,
words, pictures, etc.--done by
the source
exchanging
information
each party makes a case for
its position and attempts to
put all favorable
information on the table
existential spiritual or religious
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explicit knowledge
the kind of information you are
likely to think about when you
picture someone sitting down at a
desk to learn--relatively easy to
communicate
facilitative style
the leader presents the problem to a
group of employees and seek
consensus on a solution, making
sure that his or her own opinion
receives no more weight that
anyone else's
forming
try to understand the
boundaries in the team
& get a feel for what is
expected of them
interpersonal
interacting with others,
sensitivity to other's moods,
feelings, temperaments &
motivations, & can cooperate
well with others
intrapersonal
self reflective capacities,
knowing what your strengths
& weaknesses are, & knowing
yourself indepthly--reactions
&
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language
the jargon, slang &
slogans used within the
walls of an organization
learning
reflects relatively permanent
changes in an employee's
knowledge or skill that result from
experience--the more they learn the
more that they will be able to apply
to the job
linguistic
words, spoken or written, like
reading, writing, telling stories, &
memorizing words & dates, learn
foreign languages easier, high
verbal memory & recall
logical-mathematical
critical thinking,
reasoning, abstractions
& math
management teams
designed to be relatively
permanent--departments
or functional areas, help
achieve long term goals
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musical
sensitivity to sounds, rhythms,
tones and music, good pitch &
can sing & play instruments or
compose music
naturalistic
nurturing & knowing
information about
natural surroundings
negotiation
a process in which two or more
interdependent individuals discuss
and attempt to come to an
agreement about their different
preferences
norming
remain committed to ideas,
triggers conflict that affects
some relationships & harms
the team's progress
organizational culture
the shared social knowledge
within an organization
regarding the rules, norms and
values hat shape the attitudes
and behaviors of its employees
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organizational
structure
formally dictates how jobs and
tasks are divided and
coordinated between
individuals and groups within
the company
parallel teams
composed of members from various
jobs who provide recommendations
to managers about important issues
that run 'parallel' to the
organizations production process
performing
members are comfortable
working within their roles
and the team makes
progress towards goal
physical structure
includes the
organization's buildings
& internal office
designs
preparation
each party determines what its
goals are for the negotiation
and whether or not the other
party has anything to offer
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project teams
formed to take on "one-time" tasks
that are generally complex &
require a lot of input from members
with different types of training &
expertise.
rituals
the daily or weekly
planned routines that
occur
spacial
spatial judgment and the
ability to visualize with
the mind's eye, also good
with puzzles
span of control
represent how many
employees the manager
is responsible for in the
organization
stories
anecdotes, accounts,
legends & myths that are
passed down from
cohort to cohort
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storming
remain committed to ideas,
triggers conflict that affects
some relationships & harms
the team's progress
symbols
can be found throughout
an organization--
corporate logo, website
images...
tacit knowledge
what employees can
typically learn only
through experience
team
consists of two or more people who
work interdependently over some
time period to accomplish common
goals related to some task- oriented
purpose
work specialization
the degree in which
tasks in a n organization
are divided into separate
jobs
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work teams
designated to be relatively
permanent--produce goods or
provide services, full-time
commitment required.