Chapter 8jutfutr

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    action teams

    perform tasks that are normally

    limited in duration. however those

    tasks are quite complex & take

    place in contexts that are either

    highly visible to an audience or of a

    highly challenging nature

    adjourning

    members experience anxiety

    and other emotions as they

    disengage and ultimately

    separate from the team

    autocratic style

    the leader makes the decision

    alone without asking for the

    opinions or suggestions of the

    employees in the work unit

    bargaining

    the goal is for each party

    to walk away feeling like

    it has gained something

    of value

    bodily-kinesthetic

    control of one's bodily

    motions, sense of timing,

    good reflexes, good at

    physical activities

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    centralization

    reflects where

    decisions are formally

    made in organization

    ceremonies

    formal events,

    generally performed in

    front of an audience

    chain of command

    within an organization

    signifies formal

    authority relationships

    closing & commitment

    entails the process of

    formalizing an agreement

    reached during the

    previous stage

    consultative style

    the leader presents the problem to

    individual employees, asking for

    their opinions & suggestions before

    ultimately making the decision him-

    or herself

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    decoding

    process of the receiver

    understanding the

    message that was sent

    by the source

    delegative style

    the leader gives an individual

    employees or a group of employees

    the responsibility for making the

    decisions within some set of

    specified boundary conditions

    encoding

    selecting that way that one

    says something. It can be

    through speech, symbols,

    words, pictures, etc.--done by

    the source

    exchanging

    information

    each party makes a case for

    its position and attempts to

    put all favorable

    information on the table

    existential spiritual or religious

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    explicit knowledge

    the kind of information you are

    likely to think about when you

    picture someone sitting down at a

    desk to learn--relatively easy to

    communicate

    facilitative style

    the leader presents the problem to a

    group of employees and seek

    consensus on a solution, making

    sure that his or her own opinion

    receives no more weight that

    anyone else's

    forming

    try to understand the

    boundaries in the team

    & get a feel for what is

    expected of them

    interpersonal

    interacting with others,

    sensitivity to other's moods,

    feelings, temperaments &

    motivations, & can cooperate

    well with others

    intrapersonal

    self reflective capacities,

    knowing what your strengths

    & weaknesses are, & knowing

    yourself indepthly--reactions

    &

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    language

    the jargon, slang &

    slogans used within the

    walls of an organization

    learning

    reflects relatively permanent

    changes in an employee's

    knowledge or skill that result from

    experience--the more they learn the

    more that they will be able to apply

    to the job

    linguistic

    words, spoken or written, like

    reading, writing, telling stories, &

    memorizing words & dates, learn

    foreign languages easier, high

    verbal memory & recall

    logical-mathematical

    critical thinking,

    reasoning, abstractions

    & math

    management teams

    designed to be relatively

    permanent--departments

    or functional areas, help

    achieve long term goals

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    musical

    sensitivity to sounds, rhythms,

    tones and music, good pitch &

    can sing & play instruments or

    compose music

    naturalistic

    nurturing & knowing

    information about

    natural surroundings

    negotiation

    a process in which two or more

    interdependent individuals discuss

    and attempt to come to an

    agreement about their different

    preferences

    norming

    remain committed to ideas,

    triggers conflict that affects

    some relationships & harms

    the team's progress

    organizational culture

    the shared social knowledge

    within an organization

    regarding the rules, norms and

    values hat shape the attitudes

    and behaviors of its employees

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    organizational

    structure

    formally dictates how jobs and

    tasks are divided and

    coordinated between

    individuals and groups within

    the company

    parallel teams

    composed of members from various

    jobs who provide recommendations

    to managers about important issues

    that run 'parallel' to the

    organizations production process

    performing

    members are comfortable

    working within their roles

    and the team makes

    progress towards goal

    physical structure

    includes the

    organization's buildings

    & internal office

    designs

    preparation

    each party determines what its

    goals are for the negotiation

    and whether or not the other

    party has anything to offer

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    project teams

    formed to take on "one-time" tasks

    that are generally complex &

    require a lot of input from members

    with different types of training &

    expertise.

    rituals

    the daily or weekly

    planned routines that

    occur

    spacial

    spatial judgment and the

    ability to visualize with

    the mind's eye, also good

    with puzzles

    span of control

    represent how many

    employees the manager

    is responsible for in the

    organization

    stories

    anecdotes, accounts,

    legends & myths that are

    passed down from

    cohort to cohort

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    storming

    remain committed to ideas,

    triggers conflict that affects

    some relationships & harms

    the team's progress

    symbols

    can be found throughout

    an organization--

    corporate logo, website

    images...

    tacit knowledge

    what employees can

    typically learn only

    through experience

    team

    consists of two or more people who

    work interdependently over some

    time period to accomplish common

    goals related to some task- oriented

    purpose

    work specialization

    the degree in which

    tasks in a n organization

    are divided into separate

    jobs

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    work teams

    designated to be relatively

    permanent--produce goods or

    provide services, full-time

    commitment required.