8/2/2019 Chapter 6-12 Review Questions

1/2

ITC208 University of Fiji Semester 2 2011

jonev@unifiji.ac.fj

ProjectTimeManagementReviewQuestions1. Whydoyouthinkscheduleissuesoftencausethemostconflictsonprojects?2. Whyisactivitydefinitionthefirstprocessinvolvedinprojecttimemanagement?3. Whyisitimportanttodetermineactivitysequencingonprojects?Discussdiagramsyouhaveseenthataresimilarto

networkdiagrams.Describetheirsimilaritiesanddifferences.

4. Howdoesactivityresourceestimatingaffectactivitydurationestimating?5. Explainthedifferencebetweenactivitydurationestimatingandestimatingtheeffortrequiredtoperformanactivity.6. Explainthefollowingscheduledevelopmenttoolsandconcepts:Ganttcharts,criticalpathmethod,PERT,andcritical

chainscheduling.

7. Howcanyouminimizeorcontrolchangestoprojectschedules?8. ListsomeofthereportsyoucangeneratewithProject2007toassistinprojecttimemanagement.9. Whyisitdifficulttouseprojectmanagementsoftwarewell?ProjectCostManagementReviewQuestions1. Discusswhymanyinformationtechnologyprofessionalsmayoverlookprojectcostmanagementandhowthismight

affectcompletingprojectswithinbudget.

2. Explainsomeofthebasicprinciplesofcostmanagement,suchasprofits,lifecyclecosts,tangibleandintangiblecostsandbenefits,directandindirectcosts,reserves,andsoon.

3. Giveexamplesofwhenyouwouldprepareroughorderofmagnitude,budgetary,anddefinitivecostestimatesforaninformationtechnologyproject.Giveanexampleofusingeachofthefollowingtechniquesforcreatingacostestimate:

analogous,parametric,

bottom

up,

and

computerized

tools.

4. Explainwhathappensduringthecostbudgetingprocess.5. Explainhowearnedvaluemanagementcanbeusedtomeasureprojectperformanceandspeculateastowhyitisnot

usedmoreoften.Whataresomegeneralrulesofthumbfordecidingifcostvariance,schedulevariance,cost

performanceindex,andscheduleperformanceindexnumbersaregoodorbad?

6. Whatisprojectportfoliomanagement?Canprojectmanagersuseitwithearnedvaluemanagement?7. Describeseveraltypesofsoftwarethatprojectmanagerscanusetosupportprojectcostmanagement.

ProjectQualityManagementReviewQuestions1. DiscusssomeoftheexamplesofpoorqualityininformationtechnologyprojectspresentedintheWhatWent

Wrong?section.Couldmostoftheseproblemshavebeenavoided?Whydoyouthinktherearesomanyexamplesof

poorquality

in

information

technology

projects?

2. Whatarethemainprocessesincludedinprojectqualitymanagement?3. Howdofunctionality,systemoutputs,performance,reliability,andmaintainabilityrequirementsaffectquality

planning?

4. Whattypeofinformationgoesinaqualityassuranceplan?5. Whatarethethreemaincategoriesofoutputsofqualitycontrol?6. ProvideexamplesofwhenyouwoulduseaParetodiagram,statisticalsampling,qualitycontrolcharts,andtestingon

aninformationtechnologyproject.

7. Discussthehistoryofmodernqualitymanagement.HowhaveexpertssuchasDeming,Juran,Crosby,andTaguchiaffectedthequalitymovementandtodaysuseofSixSigma?

8. Discussthreesuggestionsforimprovinginformationtechnologyprojectqualitythatwerenotmadeinthischapter.9. Describethreedifferenttypesofsoftwarethatcanassistinprojectqualitymanagement.

ProjectHumanResourceManagementReviewQuestions1. Discussthechangesinthejobmarketforinformationtechnologyworkers.Howdoesthejobmarketandcurrentstate

oftheeconomyaffecthumanresourcemanagement?

2. Summarizetheprocessesinvolvedinprojecthumanresourcemanagement.3. BrieflysummarizetheworksofMaslow,Herzberg,McClellan,McGregor,Ouchi,ThamhainandWilemon,andCovey.

Howdotheirtheoriesrelatetoprojectmanagement?

4. Describesituationswhereitwouldbeappropriatetocreateaprojectorganizationalchart,aresponsibility assignmentmatrix,aRACIchart,andaresourcehistogram.Describewhatthesechartsormatriceslooklike.

5. Discussthedifferencebetweenresourceloadingandresourcelevelingandprovideanexampleofwhenyouwoulduseeachtechnique.

6.

Explain

two

types

of

team

building

activities

described

in

this

chapter.

7. Summarizedifferenttoolsandtechniquesprojectmanagerscanusetohelpthemmanageprojectteams.Whatcan

theydotomanagevirtualteams?

8. HowcanyouuseProject2007toassistinprojecthumanresourcemanagement?

8/2/2019 Chapter 6-12 Review Questions

2/2

ITC208 University of Fiji Semester 2 2011

jonev@unifiji.ac.fj

ProjectCommunicationManagementReviewQuestions1. Thinkofexamplesofmediathatpokefunatthecommunicationsskillsoftechnicalprofessionals. Howdoespokingfun

attechnicalprofessionalscommunicationsskillsimpacttheindustryandeducationalprograms?

2. Whatitemsshouldacommunicationsmanagementplanaddress? Howcanastakeholderanalysisassistinpreparingandimplementingpartsofthisplan?

3. Discusstheadvantagesanddisadvantagesofdifferentwaysofdistributingprojectperformanceinformation.4. Whataresomeofthewaystocreateanddistributeprojectperformanceinformation?5. Discusstheuseofissuelogstoassistinmanagingstakeholders.6. Explainwhyyouagreeordisagreewithsomeofthesuggestionsprovidedinthischapterforimprovingproject

communications. Whatothersuggestionsdoyouhave?

7. Howcansoftwareassistinprojectcommunications? Howcanithurtprojectcommunications?

ProjectRisksManagementReviewQuestions1. DiscusstheriskutilityfunctionandriskpreferencechartinFigure112. Wouldyourateyourselfasbeingriskaverse,

riskneutral,orriskseeking? Giveexamplesofeachapproachfromdifferentaspectsofyourlife,suchasyourcurrent

job,yourpersonalfinances,romances,andeatinghabits.

2. Whataresomequestionsthatshouldbeaddressedinariskmanagementplan?

3.

Discussthe

common

sources

of

risk

on

information

technology

projects

and

suggestions

for

managing

them.

Which

suggestionsdoyoufindmostuseful? Whichdoyoufeelwouldnotworkinyourorganization? Why?

4. WhatisthedifferencebetweenusingbrainstormingandtheDelphitechniqueforriskidentification? Whataresomeoftheadvantagesanddisadvantagesofeachapproach?Describethecontentsofariskregisterandhowtheriskregister

isusedinseveralriskmanagementprocesses.

5. Describehowtouseaprobability/impact matrix,riskfactors,andtheTopTenRiskItemTrackingapproachesforperformingqualitativeriskanalysis.Howcouldyouuseeachtechniqueonaproject?

6. ExplainhowtousedecisiontreesandMonteCarloanalysisforquantifyingrisk.Giveanexampleofhowyoucoulduseeachtechniqueonaninformationtechnologyproject.

7. Providerealisticexamplesofeachoftheriskresponsestrategiesforbothnegativeandpositiverisks.8. Listthetoolsandtechniquesforperformingriskmonitoringandcontrol.9. HowcanyouuseExceltoassistinprojectriskmanagement?Whatothersoftwarecanhelpprojectteamsmakebetter

riskmanagement

decisions?

ProjectProcurementManagementReviewQuestions1. Whatisthemainpurposeofaprocurementaudit?

2. Listtwosuggestionsforensuringadequatechangecontrolonprojectsthatinvolveoutsidecontracts.

3. Howcanorganizationsuseaweighteddecisionmatrixtoevaluateproposalsaspartofsellerselection?

4. Whatisinvolvedintheprocessofrequestingsellerresponses?HowdoorganizationsdecidewhomtosendRFPsor

RFQs?

5. DoyouthinkmanyinformationtechnologyprofessionalshaveexperiencewritingRFPsandevaluatingproposalsfor

informationtechnologyprojects?Whatskillswouldbeusefulforthesetasks?

6. Explainthemakeorbuyprocessanddescribehowtoperformthefinancialcalculationsinvolvedinthesimpleleaseor

buyexample

provided

in

this

chapter.

What

are

the

main

types

of

contracts

ifyou

decide

to

outsource?

What

are

the

advantagesanddisadvantagesofeach?

7. Listfivereasonswhyorganizationsoutsource.Whyisthereagrowingtrendinoutsourcing,especiallyinthegovernment?

8. Howcansoftwareassistinprocuringgoodsandservices?Whatiseprocurementsoftware?