CHAPTER
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Transcript of CHAPTER
15151515CH
AP
TE
R
YOUR FUTURE AND
INFORMATION TECHNOLOGY
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© 2005 The McGraw-Hill Companies, Inc. All Rights Reserved.
Competencies
Explain why it is important to have an individual strategy to be a "winner" in the information age
Describe how technology is changing the nature of competition
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© 2005 The McGraw-Hill Companies, Inc. All Rights Reserved.
Competencies cont.
Discuss four ways people react to new technology
Describe how you can stay current with your career
Describe different careers in information technology
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© 2005 The McGraw-Hill Companies, Inc. All Rights Reserved.
Changing Times
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Technology and Organizations
New products
New enterprises
New customer and supplier relationships
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© 2005 The McGraw-Hill Companies, Inc. All Rights Reserved.
Technology and People
Cynicism
Naiveté
Frustration
Proactivity
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© 2005 The McGraw-Hill Companies, Inc. All Rights Reserved.
How You Can Be a Winner
Stay current
Maintain competence
Develop professional contacts
Develop specialties
Be alert for organizational change
Look for innovative opportunities
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© 2005 The McGraw-Hill Companies, Inc. All Rights Reserved.
Stay Ahead of Technology
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© 2005 The McGraw-Hill Companies, Inc. All Rights Reserved.
Careers in IT
Computer support specialist
Computer technician
Computer trainer
Cryptographer
Database administrator
Data entry worker
Desktop publisher
Information systems manager
Network administrator
Programmer
Software engineer
Systems analyst
Technical writer
Webmaster
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© 2005 The McGraw-Hill Companies, Inc. All Rights Reserved.
A Look to the FutureBe Proactive
Concentrate on goals
Use computers to your advantage
Gain control over technology
Keep an eye on the future
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Key Terms
computer support specialist (432)
computer technician (432)
computer trainer (432)
cryptographer (432)
cynic (425)
database administrator (432)
data entry worker (432)
desktop publisher (432)
frustrated (425)
information systems manager (432)
naive (425)
network administrator (432)
proactive (425)
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© 2005 The McGraw-Hill Companies, Inc. All Rights Reserved.
Key Terms
programmer (432)
software engineer (432)
systems analyst (432)
technical writer (432)
webmaster (432)
15-13
© 2005 The McGraw-Hill Companies, Inc. All Rights Reserved.
FAQs
List ways that technology has improved customer service for various businesses.
How can you keep up with the changes in technology?
Why do some people get frustrated when trying to use computers?
Describe some specialties in technology that are available.
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© 2005 The McGraw-Hill Companies, Inc. All Rights Reserved.
Discussion Questions
As a manager, you might have employees who are reluctant to use a computer. Discuss what you would do to encourage computer use.
Explain what is meant by the phrase "technology creates opportunities."
Discuss ways to be proactive when it comes to technology.