Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by...

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Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage Learning Inc. All Rights Reserved 1

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Page 1: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Chapter 5: Developing a Global Vision

Prepared by Amit Shah, Frostburg State University

Designed by Eric Brengle, B-books, Ltd.

Copyright 2010 by Cengage Learning Inc. All Rights Reserved 1

Page 2: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Learning Outcomes

2

Discuss the importance of global marketing

Discuss the impact of multinational firms

on the world economy

Describe the external environment facing

global marketers

LO1

LO2

LO3

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Page 3: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Learning Outcomes

3

Identify the various ways of entering the

global marketplace

List the basic elements involved in

developing a global marketing mix

Discover how the Internet is affecting

global marketing

LO5

LO6

LO4

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Page 4: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Rewards of Global Marketing

4

Discuss the importance of global marketing.

LO1

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Page 5: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Rewards of Global Marketing

5

Global Marketing- Individualsand organizations using a global vision to effectivelymarket goods and servicesacross national boundaries.

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Page 6: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Rewards of Global Marketing

• Recognizing and reacting to international marketing opportunities

• Using effective global marketing strategies

• Being aware of threats from foreign competitors

6

Having a global vision means…

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Page 7: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

• U.S. exports a fifth of industrial production.

• One of every 5 jobs in U.S. is supported by exports.

• Every U.S. state has realized net employment gains directly attributed to foreign trade.

• U.S. businesses export over $800 billion in goods.

7

Importance of Global Marketing to the U. S.

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Page 8: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

• Exports account for 25 percent of U.S. economic growth.

• U.S. is world’s leading exporter of farm products.

• Chemicals, office machinery and computers, automobiles, aircraft, and electrical and industrial machinery make up almost half of all nonagricultural exports

• About half of U.S. merchandise imports are raw materials, capital goods, and industrial products

8

Importance of Global Marketing to the U. S.

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Page 9: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

• Millions of Americans have lost jobs

• Millions fear losing jobs

• Threat of outsourcing if workers do not accept pay cuts

• Vulnerability to operations moving offshore

9

The Fear of Trade and Globalization

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Page 10: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Benefits of Globalization

• Expands economic freedom

• Spurs competition

• Raises productivity and living standards

• Offers access to foreign capital, global export markets, and advanced technology

• Promotes higher labor and environmental standards

• Acts as a check on government power

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Page 11: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Review Learning OutcomeThe Importance of Global Marketing

11

LO1

Identifyglobal marketing

opportunities

Identifyglobal marketing

opportunities

Compete againstforeign competitionin domestic markets

Compete againstforeign competitionin domestic markets

Use effectiveglobal

marketingstrategies

Use effectiveglobal

marketingstrategies

Globally-minded marketing managers:

FearsFears BenefitsBenefitsKnow global marketing is important because

of economic interdependencies

Know global marketing is important because

of economic interdependencies

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Page 12: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Multinational Firms

12

Discuss the impact of multinational firms

on the world economy.

LO2

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Page 13: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Stages of Global Business Development

13

11

22

44

33

Companies operate in one country and sell into othersCompanies operate in one country and sell into others

Set up foreign subsidiaries to handle salesSet up foreign subsidiaries to handle sales

Virtual operationVirtual operation

Operate an entire line of business in another countryOperate an entire line of business in another country

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Page 14: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Global Marketing Standardization

14

Production of uniform products that can be sold the same way

all over the world.

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Page 15: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Review Learning OutcomeImpact of Multinational Firms

15

LO2

Growth

Revenue

Profits

GlobalMarketing

GlobalMarketing

MNC

• Human Resources• Physical Resources• Financial Resources

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Page 16: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

External Environment Facing Global Marketers

16

Describe the external environment facing

global marketers.

LO3

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Page 17: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

External Environment Facing Global Marketers

17

Natural Resources

Natural Resources

Demographic Makeup

Demographic Makeup

Economic and Technological Development

Economic and Technological Development

CultureCulture

Political StructurePolitical

Structure

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Page 18: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Culture

18

Culture- The common set ofvalues shared by its citizens

that determine what is sociallyacceptable.

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Page 19: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Economic and Technological Development

19

Developed Country

Developed Country

Less DevelopedCountry

Less DevelopedCountry

Complex, sophisticated industriesComplex, sophisticated industries

Basic industriesBasic industries

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Page 20: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Political Structure and Actions

20

No private ownershipMinimal individual freedom

Little central governmentMaximum personal freedom

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Page 21: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Legal Considerations

21

Tariff

Quota

Boycott

Exchange Control

Market Grouping

Trade Agreement

A tax levied on goods entering a country

Limit on the amount of a product entering a country

Exclusion of products from a country

Foreign exchange must be sold to a control agency

Common trade alliance

An agreement to stimulateinternational trade

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Page 22: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

The Uruguay Round made changes inworld trading practices:

Political and Legal Considerations

22

Entertainment, pharmaceuticals, integrated circuits, and software

Financial, legal, and accounting services

Agriculture

Textiles and apparel

Created a new trade organization: The World Trade Organization

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Page 23: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Political and Legal Considerations

23

CAFTACAFTA NAFTANAFTA European Union

European Union

Agreementsand Organizations

Agreementsand Organizations

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Page 24: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Demographic Makeup

Marketing Considerations:

• Population density

• Urban or rural

• Personal income

• Age

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Page 25: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Shortages in Natural Resources

Create…

• International dependencies

• Shifts of wealth

• Inflation and recession

• Export opportunities if resources are abundant

• Stimulus for military intervention

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Page 26: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Natural Resources

• Petroleum

• Foodstuffs

• Precious metal

• Timber

• Water

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Page 27: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Review Learning OutcomeExternal Environment Facing Global Marketers

27

LO3

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Page 28: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Global Marketing by the Individual Firm

28

Identify the various ways of entering the

global marketplace.

LO4

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Page 29: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Global Marketing Questions

• What are our options in selling abroad?

• How difficult is global marketing?

• What are the potential risks and returns?

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Page 30: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Why “Go Global”?

• Earn additional profits

• Leverage a unique product or technological advantage

• Possess exclusive market information

• Saturated domestic markets

• Excess capacity

• Utilize “economies of scale”

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Page 31: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Risk Levels for Global Entry

31

Lowrisk/lowreturn

Highrisk/highreturn

Risk

Return

Export Licensing

ContractManu-

facturing

JointVenture

DirectInvest-ment

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Page 32: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Entering the Global Marketplace

32

Licensing Legal process allowing use of manufacturing/patents/knowledge

ContractManufacturing

Private-label manufacturing by a foreign country

Joint Venture Domestic firm buys/joins a foreign company to create new entity

Export Sell domestically produced products to buyers in other countries

Direct Investment Active ownership of a foreign company/manufacturing facility

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Page 33: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Export Intermediaries

33

Buyer for ExportBuyer for Export Assumes all ownership risks and sells globally for its own account.

Assumes all ownership risks and sells globally for its own account.

Export BrokerExport Broker Plays the traditional broker’s role

by bringing buyer and seller together.

Plays the traditional broker’s role by bringing buyer and seller

together.

Export AgentExport Agent Acts like a manufacturer’s agent

for the exporter in the foreignmarket.

Acts like a manufacturer’s agent for the exporter in the foreign

market.

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Page 34: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Review Learning OutcomeEntering the Global Marketplace

34

LO4

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Page 35: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

The Global Marketing Mix

35

List the basic elements involved in developing a global marketing mix.

LO5

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Page 36: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Product and Promotion

36

One ProductOne Message

Product Adaptation

PromotionAdaptation

Product Invention

SameSameProductProduct

SameSameMessageMessage

ChangeChangeMessageMessage

ChangeChangeProductProduct

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Page 37: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Place (Distribution)

• Adequate distribution is necessary for success in global markets– Some countries have complicated

systems– Lack of distribution infrastructure and

cultural differences create problems

• Innovative distribution systems can create competitive advantage

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Page 38: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Pricing• Must consider transportation and

insurance costs, taxes, and tariffs

• Determine what customers will spend

• Ensure that foreign buyers will pay price

• May need to simplify a product to lower price

• Don’t assume that low-income countries are willing to accept lower quality

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Page 39: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Floating Exchange Rates

39

Floating Exchange Rates- Pricesof different currencies moveup and down based on the

demand for and the supply ofeach currency.

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Page 40: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Dumping1. Trying to increase an overseas

market share

2. Temporarily distributing products to overseas markets to offset slack demand at home

3. Lowering unit costs by exploiting large-scale production

4. Attempting to maintain stable prices during periods of exchange rate fluctuations

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Page 41: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Countertrade

41

Countertrade- A form of trade inwhich all or part of the paymentfor goods and services is in theform of other goods or services.

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Page 42: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Review Learning OutcomeDeveloping a Global Marketing Mix

PRODUCT + PROMOTION

One Product, One Message

Product Invention

Product Adaptation

Message Adaptation

42

LO5

PLACE

Channel Choice

Channel Structure

Country Infrastructure

PRICE

Dumping

Countertrade

Exchange Rates

Purchasing Power

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Page 43: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

The Impact of the Internet

43

Discover how the internet is affecting global marketing.

LO6

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Page 44: Chapter 5: Developing a Global Vision Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage.

Review Learning OutcomeThe Impact of the Internet

44

LO6

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