CHAPTER # 30

Seeking Employment

Chapter Objectives:Chapter Objectives:

Discuss the essentials of becoming test-wiseDiscuss the essentials of becoming test-wiseExplain the steps involved in preparing for Explain the steps involved in preparing for employmentemploymentList and describe the various types of salon List and describe the various types of salon businessesbusinessesWrite and achievement-oriented resume and Write and achievement-oriented resume and prepare an employment portfolioprepare an employment portfolioExplain how to explore the job market and Explain how to explore the job market and research potential employersresearch potential employersBe prepared to complete an effective Be prepared to complete an effective employment interviewemployment interview

Ch # 30 Key Terms:Ch # 30 Key Terms:Deductive ReasoningDeductive Reasoning – – ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Employment PortfolioEmployment Portfolio – – ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ResumeResume – – ________________________________________________________________________________________________________________________________________________________________________________________________________

Ch # 30 Key Terms:Ch # 30 Key Terms:Test-wiseTest-wise – Having a complete and thorough – Having a complete and thorough knowledge of the subject matter, and knowledge of the subject matter, and ________________________________________________________________________________________________________________________________________________________________________________________________________Transferable skillsTransferable skills – – ________________________________________________________________________________________________________________________________________________________________________________________________________Work EthicWork Ethic – – ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ for your clients, ________________________________ for your clients, employer and salon teamemployer and salon team

SuccessSuccess

• Once you become successful you owe Once you become successful you owe your success to no one but yourself your success to no one but yourself because you created it, people may have because you created it, people may have helped you along the way however you helped you along the way however you owned it and you alone achieved it.owned it and you alone achieved it.

Cosmetology IndustryCosmetology Industry

• No matter what changes occur in the No matter what changes occur in the economy, there are often more jobs economy, there are often more jobs available for entry-level cosmetology available for entry-level cosmetology professionals than there are people to fill professionals than there are people to fill them. This is a tremendous advantage for them. This is a tremendous advantage for you upon completion of this course, your you upon completion of this course, your high school diploma, and passing the state high school diploma, and passing the state board testing. Our industry is constantly board testing. Our industry is constantly evolving providing many areas of specialty evolving providing many areas of specialty for you.for you.

Preparing for the testPreparing for the test

• Factors that affect how well you will perform on Factors that affect how well you will perform on tests are:tests are:

physical and psychological statephysical and psychological state your memoryyour memory time managementtime management skills in reading, writing, note taking, skills in reading, writing, note taking, • and general learningand general learning MOST IMPORTANT – MOST IMPORTANT –

____________________________________________________________________________

Test-WiseTest-Wise

Practicing _____________________________________Practicing _____________________________________

Having a planned __________________ study scheduleHaving a planned __________________ study schedule

Reading content carefully and becoming an active Reading content carefully and becoming an active studierstudier

__________________________________________________________________________________________

Developing a __________________________________Developing a __________________________________

Taking _______________________________________Taking _______________________________________

Organizing and reviewing handoutsOrganizing and reviewing handouts

Reviewing past quizzes and testsReviewing past quizzes and tests

Listening carefully in class for _____________________ Listening carefully in class for _____________________ about what could be expected on the testabout what could be expected on the test

Holistic Test-WiseHolistic Test-Wise

Develop a positive attitude toward taking Develop a positive attitude toward taking the testthe test

Get plenty of rest the night before the testGet plenty of rest the night before the test

Dress comfortablyDress comfortably

Anticipate some anxietyAnticipate some anxiety

__________________________________________________________________

On the day of the testOn the day of the testRelax and try to slow down physicallyRelax and try to slow down physically

If possible, review the material lightly the day of the examIf possible, review the material lightly the day of the exam

________________________________________________________________________________________________________________________________________

Have a self-confident attitude Have a self-confident attitude

Be alert, calm, and ready for the challengeBe alert, calm, and ready for the challenge

________________________________________________________________________________________________________________________________________

_____________________________________ to all verbal directions before beginning_____________________________________ to all verbal directions before beginning

If there is anything that you do not understand ________________________________________If there is anything that you do not understand ________________________________________

Skim the entire test before beginningSkim the entire test before beginning

Budget your time – do not spend too much time on any one questionsBudget your time – do not spend too much time on any one questions

Wear a watch so you can monitor the time (NJ testing center does not permit this)Wear a watch so you can monitor the time (NJ testing center does not permit this)

Answer the easiest questions firstAnswer the easiest questions first

Scan all questions first, because it may provide you with a clue for the more difficult questionsScan all questions first, because it may provide you with a clue for the more difficult questions

Mark the questions you skip so you can find them again laterMark the questions you skip so you can find them again later

Read each question carefully to make sure that you know exactly what the question is askingRead each question carefully to make sure that you know exactly what the question is asking

Answer as many questions as possibleAnswer as many questions as possible

Questions that you are unsure of you should make an ________________________________Questions that you are unsure of you should make an ________________________________

Review the test when you are done before submittingReview the test when you are done before submitting

Only make changes to answers if there is a good reason to do soOnly make changes to answers if there is a good reason to do so

make sure that you completed all basic information such as name and datemake sure that you completed all basic information such as name and date

Deductive ReasoningDeductive Reasoning

• ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Deductive Reasoning StrategiesDeductive Reasoning Strategies

__________________________________________ – __________________________________________ – the more answers you can eliminate the better your the more answers you can eliminate the better your chances of identifying the correct onechances of identifying the correct one

___________________________________________– ___________________________________________– look for qualifying conditions such as: usually, look for qualifying conditions such as: usually, commonly, in most instances, never, or alwayscommonly, in most instances, never, or always

Study the stem – (the basic question) look for a match Study the stem – (the basic question) look for a match between the stem and one of the choicesbetween the stem and one of the choices

Watch for grammatical clues – if the last word in a stem Watch for grammatical clues – if the last word in a stem is “an” the answer must begin with a vowel rather than a is “an” the answer must begin with a vowel rather than a consonantconsonant

Looking at similar or related questions can provide cluesLooking at similar or related questions can provide clues

True / False Test Format True / False Test Format Strategies:Strategies:

Watch for _________________________: all, Watch for _________________________: all, most, some, none, always, usually, sometimes, most, some, none, always, usually, sometimes, never, little, no, equal, less, good, bad never, little, no, equal, less, good, bad Absolutes: all, none, always, & never are Absolutes: all, none, always, & never are generally not truegenerally not trueFor a statement to be true, the entire statement For a statement to be true, the entire statement must be truemust be trueLong statements are more likely to be true than Long statements are more likely to be true than short statements(It takes more detail to provide short statements(It takes more detail to provide truthful, factual information)truthful, factual information)

Multiple Choice Strategies:Multiple Choice Strategies:

___________________________________________, including all ___________________________________________, including all the choicesthe choicesLook for the ______________ answer, more than one might be trueLook for the ______________ answer, more than one might be trueEliminate incorrect answers by crossing them outEliminate incorrect answers by crossing them out____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________When two choices are opposite one is probably right and one is When two choices are opposite one is probably right and one is probably wrong depending on the number of other choicesprobably wrong depending on the number of other choices““All of the above” types of responses are ___________ the correct All of the above” types of responses are ___________ the correct responseresponsePay special attention to words such as not, except, and butPay special attention to words such as not, except, and butThe answer to one question may be in the stem of anotherThe answer to one question may be in the stem of anotherIf all else fails at least take a guess, it is better to tryIf all else fails at least take a guess, it is better to try

Preparing for employmentPreparing for employment

What do you really want out of a career in What do you really want out of a career in cosmetology?cosmetology?What particular areas within the beauty What particular areas within the beauty industry are the most interesting to you?industry are the most interesting to you?What are your strongest practical skills, What are your strongest practical skills, and in what ways do you wish to use and in what ways do you wish to use them?them?What personal qualities will help you have What personal qualities will help you have a successful career?a successful career?

Preparing for employment:Preparing for employment:

• Ask yourself:Ask yourself: Do you want to work in a big city or small town?Do you want to work in a big city or small town? Are you compatible with a sophisticated, exclusive salon Are you compatible with a sophisticated, exclusive salon

or a trendy salon?or a trendy salon? Which clientele are you able to communicate with more Which clientele are you able to communicate with more

effectively?effectively? Do you want to start out slowly are carefully or do you Do you want to start out slowly are carefully or do you

want to jump in and throw everything into your career want to jump in and throw everything into your career from the starting gate?from the starting gate?

Will you be in this industry throughout your working Will you be in this industry throughout your working career or is this just a stopover?career or is this just a stopover?

Will you only work a 30 or 40 hour week or will you go Will you only work a 30 or 40 hour week or will you go the extra mile when opportunities are available?the extra mile when opportunities are available?

How ambitious are you and how many risks are you How ambitious are you and how many risks are you willing to take?willing to take?

How to get the job you wantHow to get the job you want

• Several key personal characteristics that will not only Several key personal characteristics that will not only help you get the position you want, but will help you keep help you get the position you want, but will help you keep it are:it are:Motivation – having _____________________________Motivation – having _____________________________Integrity – Integrity – ____________________________________________________________________________________________________________________________________________________________________________________Good technical and communication skills – you MUST Good technical and communication skills – you MUST develop BOTH to reach the level of success you desiredevelop BOTH to reach the level of success you desireStrong work ethic – means taking pride in your work, and Strong work ethic – means taking pride in your work, and committing yourself to consistently doing a good job for committing yourself to consistently doing a good job for your clients, employer, and salon teamyour clients, employer, and salon teamEnthusiasm – your _________________________ from Enthusiasm – your _________________________ from and expand your skills and knowledgeand expand your skills and knowledge

Salon StatisticsSalon Statistics

• In the US alone there are approx 313 In the US alone there are approx 313 thousand salons and approx 1.6 million thousand salons and approx 1.6 million active cosmetology professionalsactive cosmetology professionals

Types of Salons:Types of Salons:

• Small Independent:Small Independent: ____________________________________________________________________________ Makes up the majority of professional salonsMakes up the majority of professional salons The average independent salon has three styling The average independent salon has three styling

chairschairs ____________________________________________________________________________

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Their image, décor, services, prices and Their image, décor, services, prices and clientele all reflect the owner’s experience and clientele all reflect the owner’s experience and tastetaste

Types of Salons:Types of Salons:

• Independent Salon Chains:Independent Salon Chains: ____________________________________________________________________________

________________________________________________________________________________________________________________________________________________________

Range from basic hair salons to full-service Range from basic hair salons to full-service salons and day spassalons and day spas

Some larger salons also employ education Some larger salons also employ education directors and style directors, and practitioners directors and style directors, and practitioners are often hired to manage particular locationsare often hired to manage particular locations

Types of Salons:Types of Salons:• Large National Salon ChainsLarge National Salon Chains ____________________________________________________________________________________________________________

____________________________________________________________________________________________________________ They can be budget or value priced, haircut only or full service, mid-They can be budget or value priced, haircut only or full service, mid-

price or high end.price or high end. Some salon chains operate________________________________Some salon chains operate________________________________ Mgmt and marketing professionals at the Mgmt and marketing professionals at the

________________________________________________________________________________________________________________________________________________________________________________________________________________________

Many newly licensed cosmetology professionals seek their first jobs Many newly licensed cosmetology professionals seek their first jobs in national chain salons because of the in national chain salons because of the ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Because these chains are widespread, employees have the Because these chains are widespread, employees have the opportunity to transfer from one location to anotheropportunity to transfer from one location to another

Types of Salons:Types of Salons:

• Franchise Salons:Franchise Salons: ____________________ a chain salon organization____________________ a chain salon organization They have a national name and consistent image and They have a national name and consistent image and

business formula throughout the chainbusiness formula throughout the chain Are _________________________________________Are _________________________________________ Owners receive a business plan and can take advantage Owners receive a business plan and can take advantage

of national marketing campaignsof national marketing campaigns Decisions as size, location, décor, and prices are Decisions as size, location, décor, and prices are

determined in advance by the parent companydetermined in advance by the parent company Generally not owned by practitioners, but by investors Generally not owned by practitioners, but by investors

who seek a return on their investmentwho seek a return on their investment

Types of Salons:Types of Salons:

• Basic Value-Prices Operations:Basic Value-Prices Operations: Located in Located in

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________

These operations depend on a high volume of These operations depend on a high volume of __________________________________________________________________________

They often hire recent cosmetology graduates They often hire recent cosmetology graduates and generally pay them by the hour, sometimes and generally pay them by the hour, sometimes adding commission style bonuses if individual adding commission style bonuses if individual sales pass a certain levelsales pass a certain level

Haircuts are usually reasonable priced and Haircuts are usually reasonable priced and practitioners are trained to work fast with no frillspractitioners are trained to work fast with no frills

Types of Salons:Types of Salons:

• Mid-Priced Full Service Salons:Mid-Priced Full Service Salons: ____________________________________________________________________________

____________________________________________________________________________ They run strong marketing programs to They run strong marketing programs to

encourage client returns and referralsencourage client returns and referrals These salons train their professional styling These salons train their professional styling

team to be as productive and profitable as team to be as productive and profitable as possiblepossible

Here you will have the opportunity to build a Here you will have the opportunity to build a relationship with clients that may extend over relationship with clients that may extend over timetime

Types of Salons:Types of Salons:

• High-End “Image” Salons or Day Spas:High-End “Image” Salons or Day Spas: Employs well trained professionals and salon assistants Employs well trained professionals and salon assistants

who offer who offer _______________________________________________________________________________________________________________________________________ _____________________________________________ such as a 5 minute head, neck, and shoulder massage such as a 5 minute head, neck, and shoulder massage as part of the shampoo and luxurious spa manicures and as part of the shampoo and luxurious spa manicures and pedicurespedicures

Located in trendy, upscale sections of large cities, Located in trendy, upscale sections of large cities, elegant mansions, high rent offices and retail towers or elegant mansions, high rent offices and retail towers or luxury hotels and resortsluxury hotels and resorts

Clients expect Clients expect ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Types of Salons:Types of Salons:

• Booth Rental:Booth Rental:Also called _______________________Also called _______________________Least expensive way of owning one’s own Least expensive way of owning one’s own

businessbusiness____________________________________________________________________

Resume DevelopmentResume Development

Resume – Resume – ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________The average time that a potential employer will The average time that a potential employer will spend scanning your resume is about spend scanning your resume is about __________________________________________Focus on your Focus on your ______________________________________s______________________________________statements rather than your duties and tatements rather than your duties and responsibilitiesresponsibilitiesAdd numbers or percentages whenever possibleAdd numbers or percentages whenever possible

Resume GuidelinesResume Guidelines

____________________________________________________________________Print it on __________________ white, buff, or Print it on __________________ white, buff, or gray bond papergray bond paperInclude your name, address, phone number, and Include your name, address, phone number, and email address on both the resume and your email address on both the resume and your cover letter (professional email)cover letter (professional email)List recent, relevant work experienceList recent, relevant work experienceList relevant education and the name of the List relevant education and the name of the institution from which you graduated, as well as institution from which you graduated, as well as relevant courses attendedrelevant courses attended

Questions to ponder for resume:Questions to ponder for resume:

How many regular clients do I serve?How many regular clients do I serve?How many clients do I serve weekly?How many clients do I serve weekly?What was my service ticket average?What was my service ticket average?What was my client retention rate?What was my client retention rate?What percentage of my client revenue came from retailing?What percentage of my client revenue came from retailing?What percentage of my client revenue came from color or texture What percentage of my client revenue came from color or texture services?services?Did you receive any honors during your course of training?Did you receive any honors during your course of training?Were you ever selected “student of the month”?Were you ever selected “student of the month”?Did you receive special recognition for your attendance or academic Did you receive special recognition for your attendance or academic progress?progress?Did you win any cosmetology related competitions while in school?Did you win any cosmetology related competitions while in school?What was your attendance average while in school?What was your attendance average while in school?Did you work with the student body to organize any fundraisers?, Did you work with the student body to organize any fundraisers?, what were the results?what were the results?

Do’s & Don’ts of ResumesDo’s & Don’ts of Resumes

• Do's:Do's:____________________________________________________ – use clear concise sentences, – use clear concise sentences, avoid overwriting, choose a basic fontavoid overwriting, choose a basic font__________________________________________________ – use vocabulary and language that – use vocabulary and language that will be understood by your potential employerwill be understood by your potential employer________________________________________– you have 20 seconds or less to impress– you have 20 seconds or less to impress________________________________________ – emphasize and the skills you used to – emphasize and the skills you used to achieve themachieve them____________________________________________ – highlight info that is relevant to the – highlight info that is relevant to the position you are seekingposition you are seeking____________________________________________________________– skills that you have already – skills that you have already mastered at another job that you can put to use in a new positionmastered at another job that you can put to use in a new position__________________________________________________________ – such as achieved, – such as achieved, coordinated, developed, increased, maintained, and strengthenedcoordinated, developed, increased, maintained, and strengthened________________________________________________________ – poorly structured layout will – poorly structured layout will not reflect well on younot reflect well on you

Do’s & Don’ts of Resumes:Do’s & Don’ts of Resumes:

• Don’ts:Don’ts: ______________________________________ – do not state your – do not state your

salary history or reason for leaving your former salary history or reason for leaving your former employmentemployment

______________________________________ – Misinformation or – Misinformation or untruthful statements usually catch up with youuntruthful statements usually catch up with you

______________________________________________________ – employers – employers are really only interested in references that can are really only interested in references that can speak about your professional abilityspeak about your professional ability

Expect too muchExpect too much – Don’t have unrealistic – Don’t have unrealistic expectations of what your resume can expectations of what your resume can accomplishaccomplish

Resume ExampleResume Example•

• See Attached at the end of hand out…….See Attached at the end of hand out…….

Employment PortfolioEmployment Portfolio

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

The portfolio like the resume, should be The portfolio like the resume, should be prepared in a way that projects prepared in a way that projects professionalismprofessionalism

Nothing should be handwrittenNothing should be handwritten

Powerful Portfolios include:Powerful Portfolios include:

DiplomasDiplomasAwards and achievementsAwards and achievementsCurrent resumeCurrent resumeLetters of reference from former employersLetters of reference from former employersSummary of continuing educationSummary of continuing educationCopies of training certificatesCopies of training certificatesStatement of membership in industry or other professional Statement of membership in industry or other professional organizationsorganizationsStatement of relevant civic affiliations or community activitiesStatement of relevant civic affiliations or community activitiesBefore and after photosBefore and after photosBrief statement about why you have chosen a career in cosmetologyBrief statement about why you have chosen a career in cosmetology

Targeting the establishmentTargeting the establishment

Accept that you probably will not begin in your Accept that you probably will not begin in your dream jobdream jobDo not wait until graduation to begin your searchDo not wait until graduation to begin your searchLocate a salon that serves the type of clients you Locate a salon that serves the type of clients you with to servewith to serveMake a list area salons or establishments – the Make a list area salons or establishments – the yellow pages or yellow pages or www.anywho.com will be helpful will be helpful for this for this Follow newspapers, televisions, and radio for Follow newspapers, televisions, and radio for salon advertisingsalon advertising

Field ResearchField Research

A great way to find out about jobs is to actually A great way to find out about jobs is to actually get out there and use your eyes, ears, and any get out there and use your eyes, ears, and any other sense that can help you gather informationother sense that can help you gather informationNetworking allows your to establish contacts that Networking allows your to establish contacts that may eventually lead to a job, and helps you gain may eventually lead to a job, and helps you gain valuable information about the workings of valuable information about the workings of carious establishmentscarious establishmentsYou might even make contact You might even make contact ____________________________________________________________________________

The Salon VisitThe Salon Visit

When you visit a salon take along a checklist to When you visit a salon take along a checklist to ensure that you observe all the key areas that ensure that you observe all the key areas that might ultimately affect your decision makingmight ultimately affect your decision making

After your visit always remember to write a brief After your visit always remember to write a brief note thanking the salon representative for his or note thanking the salon representative for his or her time, even if you did not like the salon or her time, even if you did not like the salon or would never consider working there, would never consider working there, _____________________________________. _____________________________________. ________________________________ Instead ________________________________ Instead build a network of contacts who have a favorable build a network of contacts who have a favorable opinion of youopinion of you

Interview PreparationInterview PreparationWhen preparing for an interview make sure that you have all the necessary information and When preparing for an interview make sure that you have all the necessary information and materials in placematerials in place

• 1.Identification: 1.Identification: • a. ______________________________________________________________________a. ______________________________________________________________________• b. Driver’s license numberb. Driver’s license number• c. ______________________________________________________________________c. ______________________________________________________________________• d. Name and phone number of the nearest relative not living with youd. Name and phone number of the nearest relative not living with you

• 2.Interview Wardrobe:2.Interview Wardrobe: Your appearance is crucial especially since you are applying for a Your appearance is crucial especially since you are applying for a position in the image and beauty industryposition in the image and beauty industry

• a. Is the outfit appropriate for the position?a. Is the outfit appropriate for the position?• b. Is it both fashionable and flattering to your shape and personality?b. Is it both fashionable and flattering to your shape and personality?• c. Are your accessories both fashionable and functional? (not too noisy or too large that they c. Are your accessories both fashionable and functional? (not too noisy or too large that they

could interfere with the service)could interfere with the service)• d. Are your nails meticulously groomed and do they say something about your abilities as a d. Are your nails meticulously groomed and do they say something about your abilities as a

cosmetologistcosmetologist• e. Is your hairstyle current? Does it flatter your face and overall style?e. Is your hairstyle current? Does it flatter your face and overall style?• f. Is your makeup current?f. Is your makeup current?• g. Is your perfume or cologne subtle?g. Is your perfume or cologne subtle?• h. Are you carrying either a handbag or briefcase, but not both? h. Are you carrying either a handbag or briefcase, but not both?

Interview PreparationInterview Preparation• 3. Supporting materials3. Supporting materials• a. Resume – ______________________________________________________________________________________________a. Resume – ______________________________________________________________________________________________

• b. Facts and figures – have a list of names and dates of former employment, education and referencesb. Facts and figures – have a list of names and dates of former employment, education and references

• c. Employment portfolioc. Employment portfolio

• 4. Answers to anticipated questions4. Answers to anticipated questions• a. What did you like best about your training?a. What did you like best about your training?

• b. Are you punctual and regular in attendance?b. Are you punctual and regular in attendance?

• c. Will your school director or instructor confirm this?c. Will your school director or instructor confirm this?

• d. What skill do you feel are your strongest?d. What skill do you feel are your strongest?

• e. What areas do you consider to be less strong?e. What areas do you consider to be less strong?

• f. Are you a team player? (give an example)f. Are you a team player? (give an example)

• g. Do you consider yourself flexible? Please explaing. Do you consider yourself flexible? Please explain

• h. What are your career goals?h. What are your career goals?

• i. What days and hours are you available for work?i. What days and hours are you available for work?

• j. Do you have your own transportation?j. Do you have your own transportation?

• k. Are there any obstacles that would prevent you from keeping your commitment to full-time employment?k. Are there any obstacles that would prevent you from keeping your commitment to full-time employment?

• l. What assets do you believe that you would bring to this salon and the position?l. What assets do you believe that you would bring to this salon and the position?

• m. If you could have lunch with anyone who would it be and why?m. If you could have lunch with anyone who would it be and why?

• n. How would you handle a problem client?n. How would you handle a problem client?

• o. How do you feel about retailing?o. How do you feel about retailing?

• p. Would you be willing to attend our company training program?p. Would you be willing to attend our company training program?

• q. Describe ways that you provide excellent customer serviceq. Describe ways that you provide excellent customer service

• r. Please share and example of consultation questions that you might ask a clientr. Please share and example of consultation questions that you might ask a client

• s. What steps do you take to build your business and ensure that clients return to see you?s. What steps do you take to build your business and ensure that clients return to see you?

Interview PreparationInterview Preparation

• 5. Be prepared to perform a service5. Be prepared to perform a service – – some salons require applicants to perform some salons require applicants to perform service in their chosen discipline as part of service in their chosen discipline as part of the interview. Be sure to confirm if this is the interview. Be sure to confirm if this is a requirementa requirement

The InterviewThe Interview________________________________________________________________________________________________________________________________________________________

If you are unsure of the location find it before hand so there will be no reason for delaysIf you are unsure of the location find it before hand so there will be no reason for delays

Project a warm, friendly smile – smiling is a universal languageProject a warm, friendly smile – smiling is a universal language

Walk, sit and stand with good postureWalk, sit and stand with good posture

Be polite and courteousBe polite and courteous

Do not sit until asked to do soDo not sit until asked to do so

Never smoke or chew gum – even if it is offered to youNever smoke or chew gum – even if it is offered to you

Do not come to an interview with a cup of coffee, snacks, or anything else to eat or drinkDo not come to an interview with a cup of coffee, snacks, or anything else to eat or drink

___________________________________________________________________ – some ___________________________________________________________________ – some people do not like their personal space invaded without an invitationpeople do not like their personal space invaded without an invitation

Try to project a positive first impression by appearing as confident and relaxed as you canTry to project a positive first impression by appearing as confident and relaxed as you can

____________________________________________________________________________________________________________________________________________________

Answer questions honestly. _______________________________________________________Answer questions honestly. _______________________________________________________

Do not speak for more than 2 minutes at a timeDo not speak for more than 2 minutes at a time

________________________________________________________________________________________________________________________________________________________

Always remember to thank the interviewer at the end of the interviewAlways remember to thank the interviewer at the end of the interview

The InterviewThe InterviewThe second part of the interview is when you are invited to ask questions. You The second part of the interview is when you are invited to ask questions. You should think about the questions before hand and prepare a list, doing so will show should think about the questions before hand and prepare a list, doing so will show that you are organized and preparedthat you are organized and prepared

Some questions you might consider:Some questions you might consider:• 1. Is there a job description? May I review it?1. Is there a job description? May I review it?• 2. Is there a salon manual?2. Is there a salon manual?• 3. How frequently does the salon advertise?3. How frequently does the salon advertise?• 4. How long do practitioners typically work here?4. How long do practitioners typically work here?• 5. Are employees encouraged to grow in skills and responsibility? How so?5. Are employees encouraged to grow in skills and responsibility? How so?• 6. ________________________________________________________________6. ________________________________________________________________• 7. ________________________________________________________________ 7. ________________________________________________________________

If so, what are the requirements for promotion?If so, what are the requirements for promotion?• 8. What benefits does the salon offer, such as paid vacations, personal days, and 8. What benefits does the salon offer, such as paid vacations, personal days, and

medical insurance?medical insurance?• 9. What is the form of compensation?9. What is the form of compensation?• 10. When will the position be filled?10. When will the position be filled?• 11. _______________________________________________________________11. _______________________________________________________________

Remember to write a thank you note following your interview and close the note with Remember to write a thank you note following your interview and close the note with a positive statement if you want the job.a positive statement if you want the job.

Legal Aspects of the InterviewLegal Aspects of the InterviewOver the years a number of issues have arisen about questions that may or may not Over the years a number of issues have arisen about questions that may or may not be included in an application or interview including:be included in an application or interview including:

• Race / ethnicityRace / ethnicity• ReligionReligion• CitizenshipCitizenship• National OriginNational Origin• Disabilities or physical traitsDisabilities or physical traits• Age / Date of BirthAge / Date of Birth – – it is only permissible to ask if the applicant is “18 or older” it is only permissible to ask if the applicant is “18 or older” • Disabilities or physical traitsDisabilities or physical traits• Drug use or smokingDrug use or smoking – – this question is permissible, in fact the employer may this question is permissible, in fact the employer may

obtain the applicant’s agreement to be bound by the employer’s drug and smoking obtain the applicant’s agreement to be bound by the employer’s drug and smoking policies and to submit to drug testingpolicies and to submit to drug testing

• • Not all potential employers will understand that they may be asking improper or illegal Not all potential employers will understand that they may be asking improper or illegal

questions. You may choose to answer them or not or you may simply respond that questions. You may choose to answer them or not or you may simply respond that you believe the question is irrelevant to the position you are seeking you believe the question is irrelevant to the position you are seeking

Legal Questions Legal Questions vs. vs.

Illegal QuestionsIllegal Questions• Legal QuestionLegal Question: : Illegal Illegal

Question:Question:• 1.Are you over the age of 18? 1.How old are you?1.Are you over the age of 18? 1.How old are you?

• 2.Are you able to perform this job? 2. Please describe 2.Are you able to perform this job? 2. Please describe

• your medical your medical historyhistory

• 3. 3. Are you authorized to work in the US?Are you authorized to work in the US? 3. Are you a US 3. Are you a US

• Citizen?Citizen?• 4. In which languages are you fluent?4. In which languages are you fluent? 4. What is your native 4. What is your native

tongue? tongue?