Chapter 2. Objectives Examine theories and perceptions of management Explain the competing values...
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Transcript of Chapter 2. Objectives Examine theories and perceptions of management Explain the competing values...
Chapter 2
Objectives
• Examine theories and perceptions of management
• Explain the competing values framework• Explain why it’s important to identify your
personal theories about management and ob• Relate to Theory X and Theory Y
philosophies
Our personal theories determine what we see and
how we act
Competing Values Framework of Leadership
__________________________________
Human Relations Open Systems
Internal Process Rational Goal
Competing Values Framework Roles
Open-Systems Model
Cooperative, Team-Oriented Style
Quinn'sRoles.
The Positive and Negative Zones
Competing Values Model
• Greatest strength can be transformed into the greatest weakness
• Master managers analyze the situation and balance the competing values of different theories
Managerial Work:
Folklore - Managers are reflective, systematic planners.Fact - Their fast-paced activities are brief, varied, and discontinuous.
Folklore - Effective managers have no regular duties to perform.Fact - They perform regular duties in addition to handling exceptions.
Folklore - Senior managers need aggregated MIS information. Fact - Managers favor verbal media—phone calls and meetings.
Folklore - Management is becoming a science and profession.Fact -Managers’ programs are locked in their heads.
Managing on 3 Levels• Through Information:
– communicating by collecting and disseminating information
• Through People – Leading - directing, coaching and inspiring individuals,
groups and units– Linking – networking and gate-keeping
• Through Action– Doing by being involved in projects, negotiations, etc.
Assumptions about Human Nature
Theory YTheory X
Want direction Responsible
Incapable of growth Enjoy growth and learning
Lazy Enjoy striving
Resist change Enjoy new experiences
Need close supervision
Capable of self-direction
Find various satisfactions in work
Work for money and status rewards