Chapter 17

Employment Communication

and Interviewing

Learning Objective 1

Write effective application letters for solicited and unsolicited positions.

Application Letters

•Opening – gain attention•Summary of qualifications –

convince the employer you fit the job

•Closing – request an interview and provide contact information

Learning Objective 2

Prepare an employment application.

Employment Application

•Must be complete, accurate, and legible

•Used as a screening tool for applicants

Learning Objective 3

Prepare for a successful job interview.

Job Interview Preparation

•Review all information gathered.

•Learn all you can about the company.

•Practice answering anticipated questions.

•Prepare questions to ask in interview.

•Dress appropriately.

Learning Objective 4

Compose a variety of follow-up letters and other employment-related messages.

Employment Communication

•Follow-up to an application letter

• Interview acceptance letter•Thank you letter after a job

interview• Job acceptance letter•Letter rejecting employment•Letter of resignation