Chapter 14
description
Transcript of Chapter 14
Chapter 14
PUBLIC RELATIONS
AND MARKETING
PUBLIC RELATIONS, PHYSICAL EDUCATION, AND SPORT
REASONS FOR PUBLIC RELATIONS:• CLARIFY IMPORTANCE• INCREASE RECOGNITION• EDUCATE THE PUBLICS• IMPROVE UNDERSTANDING• GAIN TRUST AND CONFIDENCE• SHAPE ATTITUDES AND
ACTIONS BY PERSUASION
“PUBLIC RELATIONS” DEFINED
- PLANNED EFFORT TO INFLUENCE
PUBLIC OPINION THROUGH
COMMUNICATIONS AND ACTIONS
- POSITIVE RELATIONSHIP OF AN
INSTITUTION OR ORGANIZATION
TO ITS CONSTITUENCIES
THE MANY PUBLICS
CONSIDER -• RACE
• GENDER
• ETHNICITY
• ECONOMIC STATUS
• DISABILITIES
• RELIGION
• ETC.
PURPOSES OF SCHOOLPUBLIC RELATIONS
• PROVIDING PUBLIC INFORMATION
• PROMOTING CONFIDENCE IN SCHOOL
• GATHERING SUPPORT FOR PROGRAMS AND FUNDRAISING INITIATIVES
• PROMOTING VALUE OF EDUCATION
• IMPROVING COMMUNICATION
• EVALUATING SCHOOL PROGRAMS
• CORRECTING MISUNDERSTANDINGS
PLANNING THE PUBLIC RELATIONS PROGRAM
• ESTABLISH SOUND P.R. POLICIES
• IDENTIFY PROGRAMS TO PROMOTE
• IDENTIFY CONSUMERS’ DESIRES
• DECIDE FACTS AND IDEAS TO SHARE WITH TARGETED POPULATIONS
• EFFECTIVELY PLAN P.R. STRATEGIES
• IDENTIFY COMMUNICATION PROCESSES AND SPOKESPERSONS
GUIDELINES FOR SOUND PUBLIC RELATIONS
• CONSIDER INTERNALLY BEFORE EXTERNALLY
• DETERMINE THE “IMAGE”
• OUTLINE AND WRITE DOWN
• SELECT PROPER “PR” PERSONS
• CONSIDER PUBLICS
• FUND ADEQUATELY
ESSENTIALS OF PUBLIC RELATIONS PROGRAMMING• PROGRAM AND STAFF
• PRINT MEDIA / NEWS RELEASES
• PICTURES AND GRAPHICS
• COMMUNICATIONS
• DISCUSSION AND ADVISORY GROUPS
• RADIO AND TELEVISION
• FILMS AND VIDEO
• POSTERS, BROCHURES, EXHIBITS
NEWS RELEASES
• GET THE MESSAGE ACROSS - (WHO, WHAT, WHEN, WHERE, HOW, & WHY)
• USE ASSOCIATED PRESS (AP) FORMAT
• BE CONCISE - (ONE PAGE SHOULD DO)
• IDENTIFY MEDIA PERSONNEL/OUTLETS AND CULTIVATE RELATIONSHIPS
• MAIL RELEASES IN ADVANCE OF EVENT
• INCLUDE ALL RELEVANT MATERIALS
• SEND A NOTE OF THANKS
RADIO AND TELEVISION PREPARATION
• KNOW YOUR MESSAGE• KNOW THE PROGRAM• KNOW THE BROADCASTER• KNOW THE TARGET AUDIENCE• TAILOR THE MESSAGE• TAILOR THE PRESENTATION• PRACTICE!
PUBLIC RELATIONSIN ACTION
• JUMP ROPE FOR HEART
• HOOPS FOR HEART
• MOVE TO IMPROVE (NASPE)
• NATIONAL GIRLS/WOMEN IN SPORT DAY
• NATIONAL PHYSICAL FITNESS AND SPORT MONTH
• THE PRESIDENT’S COUNCIL ON PHYSICAL FITNESS AND SPORTS
PUBLIC RELATIONS IN SCHOOLS & COMMUNITIES
• MOST EFFECTIVE MEDIA FOR SCHOOLS
– THE TOTAL PHYSICAL EDUCATION AND SPORT PROGRAM
– PERSONAL CONTACT– NEWSPAPERS– PUBLIC SPEAKING– DEMONSTRATIONS AND EXHIBITS
MARKETING PHYSICAL EDUCATION/SPORT PROGRAMS
• MARKETING -
– TRIES TO IDENTIFY CONSUMER DESIRES FOR PRODUCTS AND SERVICES
– TARGETS SPECIFIC POPULATIONS– PROMOTES PRODUCTS AND SERVICES– DEVELOPS STRATEGIC MARKETING PLANS
PRINCIPLES OF MARKETING
• CUSTOMER PRINCIPLE
• COMPETITION PRINCIPLE
• PRACTICE PRINCIPLE
• CROSS-FUNCTIONAL PRINCIPLE
• CONTINUOUS IMPROVEMENT PRINCIPLE
• STAKEHOLDER PRINCIPLE
THE MARKETING PROCESS
• ORGANIZATION MISSION AND OBJECTIVES
• MARKET OPPORTUNITY ANALYSIS
• MARKETING STRATEGY
• IMPLEMENTATION
• EVALUATION
MARKETING STRATEGY
• SELECT ONE OR MORE TARGET MARKETS
• SET MARKETING OBJECTIVES
• DEVELOP AND MAINTAIN AN APPROPRIATE MARKETING MIX
(the six Ps)
THE SIX Ps
• PRODUCT/PROGRAM
• PRICING STRATEGIES
• PLACE OR DISTRIBUTION STRATEGIES
• PROMOTION STRATEGIES
• PRODUCTION/PROGRAM STRATEGIES
• PUBLIC IDENTIFICATION