Chapter 11final Managerial Accounting

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    Decision Making

    and

    Relevant Information

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    Decision ModelsA decision model is a formal method of making a

    choice, often involving both quantitative andqualitative analyses

    Managers often use some variation of the Five-StepDecision-Making Process

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    Five-Step Decision-Making Process

    Step 1:

    Obtain

    Information

    Step 5:

    Evaluate

    Performance

    Step 4:

    ImplementThe

    Decision

    Step 3:

    ChooseAn

    Alternative

    Step 2:

    Make

    PredictionsAbout

    Future

    Costs

    Feedback

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    Relevance Relevant Information has two characteristics:

    It occurs in the future

    It differs among the alternative courses of action Relevant Costs expected future costs

    Relevant Revenues expected future revenues

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    Relevant Cost Illustration

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    Features of Relevant Information

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    Irrelevance Historical costs are past costs that are irrelevant to

    decision making

    Also called Sunk Costs

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    A Starting Point: Absorption-Based

    Budgeted Income Statement

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    Types of Information Quantitative factors are outcomes that can be

    measured in numerical terms

    Qualitative factors are outcomes that are difficult tomeasure accurately in numerical terms, such assatisfaction

    Are just as important as quantitative factors even though

    they are difficult to measure

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    Terminology Incremental Cost the additional total cost incurred

    for an activity

    Differential Cost the difference in total cost between

    two alternatives Incremental Revenue the additional total revenue

    from an activity

    Differential Revenue the difference in total revenue

    between two alternatives

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    Types of Decisions One-Time-Only Special Orders

    Insourcing vs. Outsourcing

    Make or Buy Product-Mix

    Customer Profitability

    Branch / Segment: Adding or Discontinuing

    Equipment Replacement

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    One-Time-Only Special OrdersAccepting or rejecting special orders when there is idle

    production capacity and the special orders has nolong-run implications

    Decision Rule: does the special order generateadditional operating income?

    Yes accept

    No reject Compares relevant revenues and relevant costs to

    determine profitability

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    Special Order Illustration

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    Make-or-Buy Illustration

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    Make-or-Buy Illustration, Extended

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    Potential Problems with

    Relevant-Cost AnalysisAvoid incorrect general assumptions about

    information, especially:

    All variable costs are relevant and all fixed costs areirrelevant

    There are notable exceptions for both costs

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    Potential Problems with

    Relevant-Cost Analysis Problems with using unit-cost data:

    Including irrelevant costs in error

    Using the same unit-cost with different output levels Fixed costs per unit change with different levels of output

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    Avoiding Potential Problems with

    Relevant-Cost Analysis Focus on Total Revenues and Total Costs, not their

    per-unit equivalents

    Continually evaluate data to ensure that it meets therequirements of relevant information

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    Insourcing vs. Outsourcing Insourcing producing goods or services within an

    organization

    Outsourcing purchasing goods or services from

    outside vendorsAlso called the Make or Buy decision

    Decision Rule: Select the that option will provide thefirm with the lowest cost, and therefore the highest

    profit.

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    Qualitative Factors Non-quantitative factors may be extremely important

    in an evaluation process, yet do not show up directly incalculations:

    Quality Requirements

    Reputation of Outsourcer

    Employee Morale

    Logistical Considerations distance from plant, etc

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    Opportunity Costs Opportunity Cost is the contribution to operating

    income that is foregone by not using a limitedresource in its next-best alternative use How much profit did the firm lose out on by not selecting

    this alternative?

    Special type of Opportunity Cost: Holding Cost forInventory. Funds tied up in inventory are notavailable for investment elsewhere

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    Product-Mix Decisions The decisions made by a company about which

    products to sell and in what quantities

    Decision Rule (with a constraint): choose the productthat produces the highest contribution margin per unitof the constraining resource

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    Adding or Dropping Customers Decision Rule: Does adding or dropping a customer

    add operating income to the firm?

    Yes add or dont drop

    No drop or dont add

    Decision is based on profitability of the customer, nothow much revenue a customer generates

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    Customer Profitability Analysis,

    Illustrated

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    Customer Profitability Analysis,

    Extended

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    Adding or Discontinuing

    Branches or Segments

    Decision Rule: Does adding or discontinuing a branchor segment add operating income to the firm?

    Yes add or dont discontinue No discontinue or dont add

    Decision is based on profitability of the branch orsegment, not how much revenue the branch orsegment generates

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    Adding/Closing Offices or Segments,

    Illustrated

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    Equipment-Replacement Decisions Sometimes difficult due to amount of information at

    hand that is irrelevant:

    Cost, Accumulated Depreciation and Book Value ofexisting equipment

    Any potential Gain or Loss on the transaction aFinancial Accounting phenomenon only

    Decision Rule: Select the alternative that will generatethe highest operating income

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    Equipment-Replacement Decisions,

    Illustrated

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    Equipment-Replacement Decisions,

    Illustrated (Relevant Costs Only)

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    Behavioral Implications Despite the quantitative nature of some aspects of

    decision making, not all managers will choose the bestalternative for the firm

    Managers could engage in self-serving behavior suchas delaying needed equipment maintenance in orderto meet their personal profitability quotas for bonusconsideration

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