Chapter 11 What Is Organizational Behavior?. 2 Levels of OB Analysis Individuals Groups Structures.
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Transcript of Chapter 11 What Is Organizational Behavior?. 2 Levels of OB Analysis Individuals Groups Structures.
![Page 1: Chapter 11 What Is Organizational Behavior?. 2 Levels of OB Analysis Individuals Groups Structures.](https://reader033.fdocuments.us/reader033/viewer/2022061510/56649ee15503460f94bf12dd/html5/thumbnails/1.jpg)
Chapter 1 1
What Is Organizational Behavior?
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Chapter 1 2
Levels of OB AnalysisLevels of OB AnalysisLevels of OB AnalysisLevels of OB Analysis
IndividualsIndividuals GroupsGroups
StructuresStructures
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Chapter 1 3
UnderstandingUnderstandingOrganizational Organizational
BehaviorBehavior
IndividualIndividualDifferencesDifferences
FundamentalFundamentalConsistenciesConsistencies
IntuitionIntuition SystematicSystematicStudyStudy
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Chapter 1 4
The Study of Organizational BehaviorThe Study of Organizational Behavior
IndividualIndividual
GroupGroup
OrganizationOrganization
Study ofStudy ofOrganizationalOrganizational
BehaviorBehaviorSocial PsychologySocial Psychology
Political SciencePolitical Science
AnthropologyAnthropology
PsychologyPsychology
SociologySociology
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Chapter 1 5
Responding to Responding to GlobalizationGlobalization
Working inWorking in
InternationalInternational
CountriesCountries
Working withWorking with
MulticulturalMulticultural
DiversityDiversity
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Chapter 1 6
Managing Workforce Diversity
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Chapter 1 7
Improving Qualityand Productivity
Total QualityTotal QualityManagementManagement
CorporateCorporateReengineeringReengineering
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Chapter 1 8
Improving People SkillsImproving People Skills
PersonalPersonalInsightInsight
WorkplaceWorkplaceSkillsSkills
ConceptsConceptsand Theoriesand Theories
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Chapter 1 9
EmpoweringEmpoweringthe Workforcethe Workforce
ManagersManagers
Are GivingAre Giving
Up ControlsUp Controls
Workers AreWorkers Are
AcceptingAccepting
ResponsibilityResponsibility
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Chapter 1 10
Coping withCoping with“Temporariness”“Temporariness”
The NatureThe Nature
of Work Isof Work Is
ChangingChanging
OrganizationsOrganizations
Are AlsoAre Also
ChangingChanging
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Chapter 1 11
Stimulating Innovationand Change
• Maintaining flexibility
• Improving quality
• Introducing new
products and services
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Chapter 1 12
Improving Ethical Behavior
Provide in-house advisers
Create protection mechanisms
Write and distribute codes of ethics
Give seminars, workshops, & training
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Chapter 1 13
Overview of the OB Overview of the OB ModelModel
Individual LevelIndividual Level
Group LevelGroup Level
Organization Systems LevelOrganization Systems Level
Time
Level III
Level II
Level I
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Chapter 1 14
The The DependentDependentVariablesVariables
ProductivityProductivityProductivityProductivity
AbsenteeismAbsenteeismAbsenteeismAbsenteeism
Job SatisfactionJob SatisfactionJob SatisfactionJob Satisfaction
OrganizationalOrganizationalCitizenshipCitizenship
OrganizationalOrganizationalCitizenshipCitizenship
TurnoverTurnoverTurnoverTurnover
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Chapter 1 15
Independent VariablesIndependent VariablesIndividual Group Organization
•Biographical Traits
•Personality
•Values & Attitudes
•Ability
•Perception
•Motivation
•Individual Learning
•Decision Making
•Communication
•Other Groups
•Conflict
•Power & Politics
•Group Structure
•Work Teams
•Leadership
•Decision Making
•Culture
•Structure
•Design
•Technology
•Work Processes
•Selection Processes
•Training Programs
•Appraisal Practices