Chapter 11: Telling the Truth in Organizational Settings What are some ways that organizations can...
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Transcript of Chapter 11: Telling the Truth in Organizational Settings What are some ways that organizations can...
Chapter 11: Telling the Chapter 11: Telling the Truth in Organizational Truth in Organizational
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• What are some ways that organizations can respond to adversity in a truthful and responsible manner?
• How can organizations be made accountable for their actions?
• Should controlled media be used to distrubute a institutions message?
Chapter 11: Telling the Chapter 11: Telling the Truth in Organizational Truth in Organizational
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• Case 47: A Good Thing?
• Case 48: A Committed Front?
• Case 49: A Sale at the Local Nonprofit?
• Case 50: A Web of Caring
Case 47: A Good Thing?Case 47: A Good Thing?
• Facts – Empirical Definition•Values• Principles• Loyalties
Martha Stewart’s legal troubles set the stage for some interesting and controversial public relations moves.
• Does Stewart’s use of controlled media to present her case jeopardize the chance of a fair trial?
• Should Martha have talked openly to the public and journalists before she chose to use a controlled medium to present her case?
Case 47: Additional linksCase 47: Additional linksMarthatalks.com – The website Martha put up to
defend her innocence.
Martha on Trial – Special page devoted to coverage of the trial.
Video Statement by Martha Stewart – Martha’s video statement regarding her conviction and sentencing.
The Martha Stewart Crisis – A look at what Martha Stewart did right with her public relations campaign.
Jail Bait – Criticizes Stewart’s moves in the wake of
her indictment.
Case 48: A Committed Front?Case 48: A Committed Front?
• Facts – Empirical Definition•Values• Principles• Loyalties
It has become increasingly common for corporations to set up front groups that look like independent non-profits.
• Does the fact that front groups hide who backs them destroy their credibility?
• What would be a responsible way for front groups to carry out their activities?
• What can the public do to demand truth from groups like these?
Case 48: Additional linksCase 48: Additional linksIndustry-funded organizations – A definition of and
information on front organizations funded by large companies.
Center for Consumer Freedom – A look at a well known front group for the restaurant, alcohol and tobacco industries.
Front Groups: How to Spot a Fake – A look at front groups and how to spot them.
The Center for Consumer Freedom – The homepage of a front group for the tobacco, alcohol, and food industries.
ConsumerDeception.com – A website dedicated to exposing front groups that deceive consumers.
Case 49: A Sale at the Local Case 49: A Sale at the Local Nonprofit?Nonprofit?
• Facts – Empirical Definition•Values• Principles• Loyalties
Non-profit organizations have increasingly turned to for profit ventures as a way to provide extra funds.
• In what ways should non-profits be made accountable for their for-profit ventures?
• How can non-profits ensure that their primary attention is still given to the people they serve?
Case 49: Additional linksCase 49: Additional linksPartnership of Non-Profit Ventures – Coalition of non-profit organization who run for-profit ventures on the side.
Profits for Non-profits? – A look at for-profit ventures by non-profits and the good they can accomplish.
Profit Pays Off – A look at what non-profit organizations are doing to increase funding.
Nations Capital Child and Family Development – Homepage for the organization that runs Make a Difference Catering.
Case 50: A Web of CaringCase 50: A Web of Caring
• Facts – Empirical Definition•Values• Principles• Loyalties
After one of their flights went down Swissair acted quickly and received rave reviews from the victim’s relatives for their compassionate response.
• What is the best way for a company to respond to a disaster?
• How can techonology aide crisis response?
•Which of the ethical systems could be best applied to situations such as this?
Case 50: Additional linksCase 50: Additional linksSwissair Flight 111 – Full coverage of the story.
Swissair Flight 111 photos – Pictures from the disaster.
Disruption Threat: Negative Publicity – A look at what to do when disaster strikes a company and how Swissair is a positive example.
Swissair-Delta Get High Marks For Disaster Response SR111 Tests the Mettle of the Alliance – Swissair is praised for its response to the tragedy.