Chapter 1 - Field of OB

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    THE FIELD OF

    ORGANIZATIONALBEHAVIOUR

    Group 7

    Pritesh

    Anupam Bara

    P Swetha

    Vaibhav Baweja

    Jasdeep Singh

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    WHAT IS ORGANIZATION?

    A structured social system consisting ofgroups and individuals working together toachieve some agreed upon objectives.

    An Organization may be classified on various

    attributes eg. Large or Small Public or Private Profit or Nonprofit etc.

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    ORGANIZATIONAL BEHAVIOR

    OB is a Multidisciplinary field that seeksknowledge of behavior in organizationalsettings by systematically and scientificallystudying individual, groups and

    organizational processes. IMPORTANT CHARACTERISTICS: 1. Firmly grounded in scientific method 2. Interdisciplinary 3. Studies individuals, groups and

    organizations. 4. seeks to improve organizational

    effectiveness and well being.

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    SCIENTIFIC METHOD

    OB knowledge is based on BEHAVIORALSCIENCES ( fields such as psychology andsociology)

    It basically uses empirical,research

    based approach. Knowledge and practical application closely

    intertwined .

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    THREE LEVEL OF ANALYSIS

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    MULTIDISCIPLINARY

    Important parent disciplinesq

    q

    q PSYCHOLOGY

    q SOCIOLOGY

    q ANTHROPOLOGYq POLITICAL SCIENCE

    q ECONOMICS

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    IMPROVE ORGANIZATIONALEFFECTIVENESS

    Management job is to create those conditionsthat make people want to perform asdesired.

    Positive approach of THEORY Y takes over

    deep rooted THEORY X as a means ofimproving effectiveness.

    Recognition for efforts and opportunity tosucceed important parameters for

    individuals quality.

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    LEARNING FROM CHOUINARD CASE

    The success of PATAGONIA goes beyond thequality of companys products.

    Rather than having only Result oriented focuson work, organizations should do as much to

    improve human side of work by mitigatinghuman problems and increasing jobsatisfaction

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    Why is it important to know about OB

    To Know about how people feel about there work

    Evaluating Performance

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    Why is it important to know about OB

    Categories of People in theOrganization

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    Field Fundamental Assumptions

    Organization are dynamic and alwayschanging.

    There is no one single best way to behave inorganization

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    Then and Now A Capsule History

    Early DaysTreated people like machines, emphasizing

    more on workers productivity ( ScientificManagement)

    Work environment affect performance ( Hawthrone studies).

    Classical Organization Theory

    Most efficient way of structuringorganization through division of labor and

    bureaucracy

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    Then and Now A Capsule History

    Late Twentieth CenturyGordon and Howell Report

    It recommended greater attention to socialstudies in management education

    OB in Todays Infotech Age Recognition that people care more about

    interpersonal side of work

    Forces that shape todays society Global businesses with diverse work force

    Advances in Technology

    Rising expectation of people

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    OB Responds to the Rise ofGlobalization and Diversity

    Globalization Interconnection of

    worlds people wrtpolitical, cultural,ecenomic,

    technological andenvironmentalaspects of theirlives

    Forces behind

    globalizationTechnology

    Liberalization of tradelaws

    Culture Shock

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    Shifting Demographics of the Workforce:Trends Towards Diversity

    More Women in the Workforce Childcare facilities

    Elder care facilities

    Personal Support Facilities

    Advantages Better retention of valued employees

    Alleviation of distractions from work

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    Shifting Demographics of the Workforce:Trends Towards Diversity

    Racial and Ethnic DiversityWhite people are becoming a smaller majority.

    African Americans, Asian Americans, Hispanics

    Liberal immigration policies

    People are living and working longer Baby boom generation after WW II

    No automatic retirement at 65

    People over 85 are fastest growing segment

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    Shifting Demographics of the Workforce:Trends Towards Diversity

    Implications for OBMore the people differ more the challenges

    Different in communication styles

    Different things to motivate people

    Different norms and values.

    Willingness to accept others

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    Impact of Technology

    Leaner OrganizationsDownsizing and resizing

    Outsourcing

    Virtual Organizations Performing core competencies

    Highly flexible and temporary

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    Impact of Technology

    Telecommuting Employees avoid expense

    Balance work and family

    Save Office expenses

    Allow companies to comply with govt. regulations

    Less vulnerable to disasters

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    OB is Responsive to peoples changingExpectations

    1)

    2)Employees and employers, desire forengagement.

    3)The flexibility employees expect from

    employers

    4)The pressure to produce high-quality goodsand services.

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    Thank you