Chap 19, question 5
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Transcript of Chap 19, question 5
5.What factors affect the rate of diffusion and consumer ADOPTION of Newly launched products and services ?
The consumer-adoption process is the mental steps through which an individual passes from first Hearing about an innovation to final adoption
Readiness to try new products and personal influence:
The degree to which an individual is relatively earlier in adopting New ideas than the other members of his social system
Characteristics of the new innovation :
some products catch on immediately(roller blades), whereas others Take a long time to gain acceptance(diesel engine autos)
Organizations’ readiness to adopt innovations :
Adoption is associated with variables
1. Organizations’ environment (community progressiveness, Community income)2. The organization itself( size, profits, pressure to change) 3. The administrators (educational level, age, sophistication)