CHANNEL READINESS PROGRAM FOR CISCO PARTNERS

© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-1

© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-2

SMB University: Selling Cisco SMB Foundation Solutions

Introduction

CHANNEL READINESS PROGRAM FOR CISCO PARTNERS

© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-3

Objectives

• Understand the features and benefits that Cisco products and services have, and the strategy and focus that Cisco has on the SMB Market

• Increase readiness and flexibility to support new applications and services

• Increase technical competency on integrated Cisco solutions

• Describe the technical support and services, as well as the features and benefits that a Support Contact means to a customer

• Gain competitive advantage against the numerous point product and technology offerings that are available today

CHANNEL READINESS PROGRAM FOR CISCO PARTNERS

© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-4

Course Agenda

Topic Duration

Why Cisco?

Opportunities as a Cisco reseller30 min

Networking fundamentals overview 45 min

Cisco foundation express sales 5 hrs

Cisco technical support services 15 min

Resources and tools for Cisco resellers 45 min

Case study 45 min

CHANNEL READINESS PROGRAM FOR CISCO PARTNERS

© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-5

Participant Responsibilities

• Complete prerequisites

• Ask questions

• Provide feedback

• Exam if qualifying for SMB Select program

CHANNEL READINESS PROGRAM FOR CISCO PARTNERS

© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-6

General Administration

Class-related:

• Sign-in sheet

• Length and times

• Break and lunch room locations

• Post-class evaluations

Facilities-related:

• Participant materials

• Site emergency procedures

• Restrooms

• Telephones and faxes

CHANNEL READINESS PROGRAM FOR CISCO PARTNERS

© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-7

Graphic Symbols

IOS Router PIX FirewallVPN 3000 IDS Sensor

Catalyst 6500w/ IDS Module

IOS Firewall

NetworkAccess Server

Policy Manager CA Server PC Laptop Server(web, FTP, etc.)

ModemEthernet Link VPN Tunnel

Hub NetworkCloud

CHANNEL READINESS PROGRAM FOR CISCO PARTNERS

© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-8

Participant Introductions

• Your name

• Your company

• Prerequisite skills

• Brief history

• Objective and expectations

CHANNEL READINESS PROGRAM FOR CISCO PARTNERS

© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-9