Changing the way people feel about insurance · Hong Kong & Macau Japan Thailand Indonesia....
Transcript of Changing the way people feel about insurance · Hong Kong & Macau Japan Thailand Indonesia....
Changing the way
people feel about insurance
FWD Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia, offering life and medical insurance, general insurance, employee benefits, Shariah and Family Takaful products across a number of its markets.
FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.
Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group.
Entered the market in February 2013 with acquisition of ING
More than 504,000 customers**Includes more than 106,000 group members
More than 730 employees | More than 2,900 tied agents
Strong ratings: FWD Life rated “A3” by Moody’s and “A” by Fitch. FWD General Insurance rated “A” by Fitch
In top 10 of life insurance companies in Hong Kong2
Bank partners include Bank of Communications (Hong Kong) Limited, China Construction Bank (Asia) Corporation Ltd, and Industrial & Commercial Bank of China (Asia)
Retail partners include 7-Eleven, Cathay Pacific, CSL Mobile, Sony, Tap & Go Payments, and 3 Hong Kong by Hutchison Telecommunications
Life | Medical | General | Employee Benefits | Financial Planning
Entered the market in April 2017 with the acquisition of AIG Fuji Life Japan
17 offices across Japan
More than 1.2 million customers5**Includes more than 43,000 group members
883 employees
Life | Medical | Employee Benefits
Entered the market in February 2013 with acquisition of ING
More than 1.8 million customers* *Includes more than 800,000 group members
More than 1,500 employees | More than 4,200 tied agents
In top 7 of life insurance companies in Thailand3
Long term bancassurance partnership with TMB, one of the largest banks in Thailand, partnership with CIMB
Retail partners include 7-Eleven, Tesco Lotus
Life | Medical | Employee Benefits
Opened for business in February 2014. Announced joint-venture with FWD in June 2015
More than 630,000 customers* *Includes more than 200,000 group members
309 employees | Nearly 2,600 tied agents
IDR1,983.5m paid-up capital
In top 2 of employee benefits providers in Indonesia4
Bank partners include BTN Bank, BTPN Bank, KEB Hana Bank, Bank Victoria, QNB Bank, Panin Bank Sharia, BFI Leasing Co. and Bank Mestika
Life | Medical | Employee Benefits | Shariah
More than 5 million customers*, 4,9001 employees and 18,200 agents*Includes more than 3.2 million individual customers & 1.8 million group members
More than US$30 billion in assetsFWD Group
Hong Kong & Macau
Japan
Thailand
Indonesia
Changing the way
people feel about insurance
First life insurance licence granted in the Philippines in nearly 10 years. Opened for business in September 2014
Almost 680,000 customers**Includes more than 590,000 group members
More than 580 employees | More than 3,300 tied agents
#8 based on new business annual premium equivalent6
The most highly-capitalised insurer in the country with PHP2.3 billion paid-up capital7
Partners include Security Bank and TrueMoney Philippines
Life | Medical | Employee Benefits
Entered the market in March 2019 with the acquisition of 49% stake in HSBC Amanah Takaful
More than 82,000 customers**Includes more than 49,000 group members
130 employees
Partnership with HSBC Amanah Bank
Family Takaful
All figures above as of 31 March 2019 unless otherwise specified in footnotes.1 Includes Group office employees2 Provisional Statistics on Hong Kong Long Term Insurance Business, January to March 2019, Insurance Authority of Hong Kong3 Total business Monthly Report March 2019, Thai Life Assurance Association4 New Business Quarterly Report Q1 2019, Indonesian Life Insurance Association5 Total number of policies as of 31 March 20196 New Business Annual Premium Equivalent of Life Insurance Companies Year 2018, Republic of the Philippines Department of Finance Insurance Commission7 Paid-Up Capital of Life lnsurance Companies Year 2018, Republic of the Philippines, Department of Finance, Insurance Commission
Entered the market in April 2016 with the acquisition of group medical provider Shenton Insurance, with a composite license to expand the business
Singapore’s first fully direct and online life and general insurer
More than 330,000 customers**Includes almost 88,000 group members
More than 200 employees
Life | Medical | General | Employee Benefits
Entered the market in June 2016 with the acquisition of Great Eastern Life Vietnam
More than 61,700 customers
More than 250 employees | More than 5,200 tied agents
VND3,675 billion paid-up capital
Partners include ABBANK, Nam A Bank and Tiki Corporation
Life | Medical
Philippines
Malaysia
Singapore
Vietnam
Changing the way
people feel about insurance
Timeline
Our Group Management
February 2013 April 2014
June 2016
Pacific Century Group acquires Hong Kong, Macau, and Thailand insurance businesses
of ING Groep. N.V.
FWD enters the Philippines with
new licence
FWD enters Vietnam acquiring Great
Eastern Life Vietnam
Huynh Thanh Phong Group Chief
Executive Officer
Amy Hoe Executive Vice
President, Group Chief Technology & Operations Officer
Rob Schimek Managing Director and Group Chief
Operating Officer
Arthur Lee Executive Vice President, New
Markets & Corporate Governance and South-East Asia
Chairman
Boon-Kee Tan Group Chief
Business Officer
Craig Merdian Executive Vice
President, Group Chief Financial Officer
Julian Lipman Executive Vice
President, Group Chief of Staff
Alvin Chooi Executive Vice
President, Group Chief Strategy Officer
Tim Oliver Group Chief Customer
& Marketing Officer
Binayak Dutta Managing Director,
Emerging Markets and Group Chief Distribution
Officer
Maree Higgins Group Chief Human
Resources Officer
FWD opens for business in the
Philippines
Direct-to-consumer
business launches in Singapore
China Representative Office opens in
Shanghai
FWD enters Japan acquiring
AIG Fuji Life
Indonesia brand presence formalised
with joint-venture
Early renewal of long-term
bancassurance partnership is secured
with TMB Bank in Thailand
Sharia license is granted in Indonesia
FWD agrees to acquire PT
Commonwealth Life in Indonesia
FWD enters Singapore acquiring Shenton Insurance
FWD completes acquisition of 49%
stake in HSBC Amanah Takaful in Malaysia
FWD agrees to acquire MetLife Hong Kong
FWD agrees to acquire SCB Life
and enter into long-term bancassurance
partnership with SCB in Thailand
The Honourable Ronald Arculli is
appointed FWD Group Chairman
FWD brand is unveiled
Swiss Re acquires 12.3% stake
Brand presence establishes in
Indonesia
August 2013
September 2014 September 2016
October 2013
November 2014
April 2017
December 2013
June 2015
July 2017
April 2016
March 2019 June 2019 July 2019
January 2013
August 2015
October 2018
Changing the way
people feel about insurance
Our Country Executive Leaders
Our Shareholders
Minority Shareholders
Swiss Re Group | GIC Ventures | RRJ Capital Master Fund III | Hopu Investments
FWD Group Management Holdings Limited13/F., 14 Taikoo Wan Road, Taikoo Shing Hong Kong
Press Enquiries: FWD Group Corporate CommunicationsTel: +65 6727 5731 Email: [email protected]
For more information please visit www.fwd.com
Pacific Century Group
Pacific Century Group (PCG) is an Asia-based private investment group established in 1993 with interests across three core business pillars; technology, media & telecommunications (TMT), financial services, and property.
PCG has demonstrated a strong track record of successful investing, and has a long-term sustainable network in Asia and across its core business pillars.
www.pcg-group.com
Financial Services:PineBridge Investments | FWD Group
Technology, Media & Telecommunications:PCCW | HKT
Property:Pacific Century Premium Developments
Poramasiri Manolamai Chief Executive Officer,
Thailand
Anantharaman Sridharan President Director,
Indonesia
Abhishek Bhatia Group Chief Officer, New
Business Models and Chief Executive Officer,
Singapore
Peter Grimes President and Chief Executive Officer,
Philippines
Huynh Huu Khang General Director,
Vietnam
Norio Tomono Representative Director
President and Chief Executive Officer, Japan
Ken Lau Managing Director, Greater China, and Chief Executive
Officer, Hong Kong
Salim Majid Zain Chief Executive Officer, FWD Takaful, Malaysia