Changing the face of healthcare - Kinetic Consulting€¦ · Informatics Forum Professor Nick...

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Organised b www.lifescienceworld.com/2006/healthcare Key speakers include 17 – 19 October 2006, Jumeirah Carlton Tower, London, UK New direction. Sponsor Gary Belfield, Head of Primary Care, Department of Health Dr Thomas Mann, Chief Executive Officer, Capio Healthcare UK Dr Glyn Hayes, Chairman, BSC Health Informatics Forum Professor Nick Bosanquet, Professor of Health Policy, Imperial College London Dr James Kingsland, Chairman, National Association of Primary Care Changing the face of healthcare “Our health, our care, our say provides primary care with the unprecedented opportunity to be at the forefront of the NHS in the 21st Century. This is an excellent occasion to embrace and develop that opportunity” Gary Belfield, Head of Primar Care, Department of Health Tuesday 17 October 2006 Don’t miss the separately bookable pre-congress briefing day on health informatics Review the application of ICT innovation and informatics to support healthcare Examine the demand side reforms providing greater choice and control for patients Assess the role of the provider to innovate and improve services through suppl side reforms Meet the stakeholders shaping the direction of healthcare at local and national levels Healthcare: securing our future 32 Industry presentations 10 Department of Health representatives 6 Private healthcare providers 3 Strategic health authorities 3 NHS hospital trusts 3 Primary care trusts Sessions include: e-Healthcare, electronic medical records, care records system, choose and book, electronic transmission of prescriptions, picture archiving communication systems, ICT programme planning and IT integration Event partners EHICW 2006 brochure.indd 1 9/6/06 17:16:10

Transcript of Changing the face of healthcare - Kinetic Consulting€¦ · Informatics Forum Professor Nick...

Page 1: Changing the face of healthcare - Kinetic Consulting€¦ · Informatics Forum Professor Nick Bosanquet, Professor of Health Policy, Imperial College London Dr James Kingsland, Chairman,

Organised by�

www.lifescienceworld.com/2006/healthcare

Key speakers include 17 – 19 October 2006, Jumeirah Carlton Tower, London, UK

New direction.

Sponsor

Gary Belfield, Head of Primary Care, Department of Health

Dr Thomas Mann, Chief Executive Officer, Capio Healthcare UK

Dr Glyn Hayes, Chairman, BSC Health Informatics Forum

Professor Nick Bosanquet, Professor of Health Policy, Imperial College London

Dr James Kingsland, Chairman, National Association of Primary Care

Changing the face of healthcare“Our health, our care, our say provides primary care with the unprecedented opportunity to be at the forefront of the NHS in

the 21st Century. This is an excellent occasion to

embrace and develop that opportunity”

Gary Belfield, Head of Primary� Care, Department of Health

Tuesday 17 October 2006Don’t miss the separately

bookable pre-congress briefing day on health

informatics

• Review the application of ICT innovation and informatics to support healthcare• Examine the demand side reforms providing greater choice and control for patients• Assess the role of the provider to innovate and improve services through supply� side reforms• Meet the stakeholders shaping the direction of healthcare at local and national levels• Healthcare: securing our future

32 Industry presentations10 Department of Health representatives 6 Private healthcare providers3 Strategic health authorities 3 NHS hospital trusts3 Primary care trusts

Sessions include: e-Healthcare, electronic medical records, care

records system, choose and book, electronic

transmission of prescriptions, picture

archiving communication systems, ICT programme

planning and IT integration

Event partners

EHICW 2006 brochure.indd 1 9/6/06 17:16:10

Page 2: Changing the face of healthcare - Kinetic Consulting€¦ · Informatics Forum Professor Nick Bosanquet, Professor of Health Policy, Imperial College London Dr James Kingsland, Chairman,

European Healthcare Innovation Congress

New direction.

www.lifescienceworld.com/2006/healthcare

Stay ahead of the reforms and be proactive with your healthcare strategies

The NHS are now halfway through a ten-year programme of reform. Much has been achieved during the last five years, but there is still a need to go further. To achieve a NHS that is ‘self-improving’ and to ensure continuous improvement, there exists the overarching need for sustained investment and to keep pace with fast changing technology.

Published in early 2006, a Department of Health white paper described how the programme of reforms will be applied to primary and community care. Between now and 2008, the Department of Health and the NHS will continue to develop and implement new initiatives and revised management frameworks.

The proposals set out in the white paper will make a significant impact over this three year period and it is here where further work is now required to complete this policy design. The next three years will be a period of transition during which implementation and organisational change will play a major role.

Dear colleague,

There can have been few more exciting and interesting times in the development of healthcare IT than the present. The increasing cost of delivering services to meet the needs of a population, with greater requirements due to demographic change, means that the old way�s cannot continue.

All health services have recognised that they� cannot provide cost effective, efficient and more importantly� safe services to their patients without significant use of IT. Many� different approaches are being implemented. There is still much to learn but the prize is a major step forward in individual patient care.

The European Healthcare Innovation Congress provides accurate, timely� and relevant information and program updates that will explore the paths being taken, the opportunities available and the problems to be overcome. A diverse range of distinguished speakers will help develop y�our understanding of these pivotal developments.

I hope that y�ou will be able to join us at the congress and I look forward to discussing new solutions to the significant changes and challenges that face us all in the healthcare community�.

Yours faithfully�

Gain invaluable updates on evolving healthcare reforms when you book 3 congress days by calling +44 (0) 207 242 2324 or simply fax the registration

page to +44 (0) 207 242 2320

“The NHS Alliance is the representational organisation of primary� care and primary� care trusts. The NHS Alliance endorses far reaching events such as the European Healthcare Innovation Congress as a fellow advocate of primary� care”

Dr Michael Dixon, Chairman, NHS Alliance

Strategic health authorities

Consultants Independent sector treatment centres

Government ministries of health

Health insurance companies

IT & ICT providers

Public private health partnerships

Primary care trusts

Private equity providers

Medical device companies

Who shouldattend?

Private healthcare providers

NHS trusts / hospitals

Dr Glyn Hayes, Chairman, BSC Health Informatics Forum

Healthcare: securing our future

Gain invaluable updates on evolving healthcare reformsTaking account of progress, feedback and lessons from implementation during 2006 as well as developments in organisational capacity, the European Healthcare Innovation Congress is the premier event for those stakeholders who have a strategic interest in key elements of the reform and in primary and community care provision.

The congress will examine the most recent and forthcoming developments in the areas of demand and supply side, transactional and system management reforms allowing you to identify with new solutions to assist in the management and delivery of healthcare services.

Glyn Hayes

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Page 3: Changing the face of healthcare - Kinetic Consulting€¦ · Informatics Forum Professor Nick Bosanquet, Professor of Health Policy, Imperial College London Dr James Kingsland, Chairman,

Pre-congress briefing Tuesday� 17 October 2006

New direction.

www.lifescienceworld.com/2006/healthcare

Improving access to accurate, timely and relevant information08.00 Registration and coffee

09.00 Chairman’s opening remarks Colin Jervis, Director of Healthcare Consulting, Kinetic Consulting

DEVELOPING E-HEALTHCARE

09.10 Keynote address: integrating informatics and ICT for the redesign of health service delivery • The primary� technological drivers for the next five y�ears in healthcare • The implications for clinical care • Integrating informatics and ICT into existing sy�stems and business practices Dr Glyn Hayes, Chairman, BSC Health Informatics Forum

09.40 What do users want from a care records system? • User perspective on healthcare IT sy�stems • User acceptance – how to get a happy� user (and keep them happy�) Dr Ian Denley, Chief Executive, System C Healthcare

10.10 Morning coffee

11.10 NHS Direct – a new model of care • A national care record sy�stem in action • 24 hour access through remote provision and integration outside the surgery� • Long term conditions and new paradigms Dr Mike Sadler, Chief Operating Officer / Medical Director, NHS Direct

EMERGING E-HEALTHCARE APPROACHES

11.40 Multi-speaker panel session: in pursuit of the electronic medical record and ICT innovation • EMR and ICT designed to meet the needs of a wide range of healthcare providers • Pilot testing of EMR / ICT adequately� preparing for the realities of rollout • Sustaining stakeholder momentum and support

Moderator: Colin Jervis, Director of Healthcare Consulting, Kinetic Consulting

Panellists: Jacques Sauret, Director General, Groupement d’Intérêt Public Dossier Medical Personnel Don Sweete, National and Atlantic Alliance Executive, Canada Health Infoway Hans Erik Henriksen, Leader Healthcare Nordic Region, IBM

12.40 Lunch

14.00 Multi-speaker panel session: laying the technical foundations of the electronic prescription service • National implementation of the EPS with its two phases of software • Ensuring full implementation and benefits realisation of EPS • Extending EPS to support the role of primary� healthcare practitioners

Moderator: Colin Jervis, Director of Healthcare Consulting, Kinetic Consulting

Panellists: Susan Grieve, Principal Pharmacist, Department of Health Chris Hoare, Chief Information Officer, Hampshire and Isle of Wight Strategic Health Authority Dr Paul Cundy, Joint Chair, GPC / RCGP IT Committee

15.00 Afternoon tea

16.00 Case study: re-engineering diagnostic services using picture archiving communication systems • Changing roles of suppliers in implementing new sy�stems and services in planned phases • Local service providers delivering IT sy�stems and services on a local level • Local service provider role in the supply� and integration of sy�stems Dr Laurence Sutton, Consultant Radiologist, Calderdale and Huddersfield NHS Trust and National Cluster Clinical Lead, PACS, Department of Health

16.30 Case study: continuation of the Worcestershire ICT programme plan • Major service drivers for the Worcestershire health community� • Providing a strategic alignment between service developments and the IM&T plan • Implementation requirements for NPfIT and the local strategic ICT initiatives and developments John Thornbury, Director of ICT, Worcestershire Local Health Community

17.00 Chairman’s closing remarks and close of pre-congress briefing

Are you committed to bringing healthcare back to the community? To register call

+44 (0) 207 242 2324, fax the registration page to +44 (0) 207 242 2320 or register online at

www.lifescienceworld.com/2006/healthcare

Gain invaluable updates on evolving healthcare reforms when you book 3 congress days by calling +44 (0) 207 242 2324 or simply fax the registration

page to +44 (0) 207 242 2320

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Page 4: Changing the face of healthcare - Kinetic Consulting€¦ · Informatics Forum Professor Nick Bosanquet, Professor of Health Policy, Imperial College London Dr James Kingsland, Chairman,

A Terrapinn innovation, this is a revolutionary�, exciting and non-pressurised way� to meet fellow

conference delegates and industry� peers. We’ve taken the headache out of networking: y�ou will meet all of y�our new business prospects in one 60 minute session. This is where long-lasting and profitable business relationships begin. Please make sure y�ou bring lots of business cards

16.00 Afternoon tea

16.30 Case study: managing the impact of the independent sector on service provision • Evaluating the impact of the ISTC on service provision and NHS Trusts • Re-allocation of existing resources and exploring new approaches to service redesign • Managing the impact for the future; exploring roles of the PCT, provider and the ISTC David Rose, Chief Executive, Hereford Hospitals NHS Trust

17.00 The role of venture capital in developing the healthcare market • What venture capital is and how it works • Judging potential opportunities – what the investor looks for • Enabling development in and around the NHS Martin Woods, Healthcare Sector Advisor, 3i

17.30 Chairman’s closing remarks and close of day one

17.40

EXPANDING THE VOLUME AND RANGE OF PROVIDERS

14.00 Multi-speaker panel session: changing the face of public healthcare to meet demand and policy • Challenges emerging for all NHS and independent sector organisations • Ensuring continuity� of care and services through integration of new providers • Innovation in service delivery� and contestability� delivering service improvement

Moderator: Professor Nick Bosanquet, Professor of Health Policy�, Imperial College London

Panellists: Ian Smith, Chief Executive Officer, General Healthcare Group Tim Elsigood, Managing Director, Alliance Medical Clayre La Trobe, Director, Primary� Care Operations, UnitedHealth Europe

15.00

Build on the contacts y�ou have made at speed networking at our evening drinks reception. ‘Join us for a refreshing drink and make business contacts with fellow speakers and attendees in a social environment. A great opportunity� to relax after a busy� day� at the conference.’ Book y�our 3 congress day�s now by� calling +44 (0) 207 242 2324, fax the registration page to +44 (0) 207 242 2320 or register online at www.lifescienceworld.com/2006/healthcare’

Networking drinks reception

Day One Wednesday� 18 October 2006

New direction.

www.lifescienceworld.com/2006/healthcare

08.00 Registration and coffee

09.00 Chairman’s opening remarks Professor Nick Bosanquet, Professor of Health Policy�, Imperial College London

THE CHANGING FACE OF HEALTHCARE

09.10 Keynote address: healthcare reform - a major strategic shift • Outlining the strategic shift in favour of public health; next stage of reforms in primary� care • Forces and drivers of healthcare reform; the changing role of the state • Opportunities being presented to the private sector and independent providers of care Gary Belfield, Head of Primary� Care, Department of Health

FUTURE OF SUPPLY SIDE REFORM

09.40 What the private sector can offer the NHS • Outlining the provider role under NHS reforms • Changes in primary� care and the new opportunities for service provision • Outlining the allocation of resources, operations and services in the new landscape Dr Thomas Mann, Chief Executive Officer, Capio Healthcare UK

10.10 Morning coffee

11.10 Integrating the role of the independent sector within primary care • Mapping how the independent sector are interfacing with PCTs and their service requirements • Detailing ongoing clinical provision needs in primary� care and the commercial opportunities • Charting capacity� building initiatives and the role of PPPs in meeting demand Mark Adams, Chief Executive Officer, Netcare UK

11.40 Contracting and independent sector providers: planning and developing independent sector provision • Government policy� currently� shaping future strategies for independent sector provision • Identify�ing short falls in local provision • Progression of Wave 2 Invitations to Negotiate (ITN) Mark Smith, Group Strategy� Director, Mercury Health and Chairman, NHS Partners Network

12.10 Case study: learning from a review of PCT experiences with ISTCs to improve future procurement • Lessons form the first wave of ISTC procurement • Highlighting the need for data to drive efficient commissioning • Building NHS clinical engagement with the ISTC programme to improve partnerships Nicola Easey, Assistant Director of Commissioning, North East Lincolnshire PCT and National Modernisation and Commissioning Lead, NHS Alliance

12.40 Lunch

Confirm your involvement in health reforms today by calling +44 (0) 207 242 2324 or

simply fax the registration page to +44 (0) 207 242 2320

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Page 5: Changing the face of healthcare - Kinetic Consulting€¦ · Informatics Forum Professor Nick Bosanquet, Professor of Health Policy, Imperial College London Dr James Kingsland, Chairman,

08.00 Registration and coffee

09.00 Chairman’s opening remarks Dr Michael Dixon, Chairman, NHS Alliance

INNOVATION AND ADOPTION

09.10 Next generation diagnostic and monitoring technologies for medical devices • The future development of healthcare sy�stems • The need for more investment in innovative medical technology� and diagnostics • Leading healthcare innovation through research and collaboration Dr Paul Smit, Senior Vice President, Strategy� & Business Development, Philips Medical Systems

09.40 Improving quality and efficiency of patient care and cost- effectiveness through medical technologies • Combining trendsetting medical equipment with innovative IT solutions • Outcomes that lead to a level of care that is exceptional to patient care and provider • Technologies that improve the quality� of care while at the same time reduce costs Dr Karl - Jürgen Schmitt Director of Public Relations & Health Policy�, Siemens Medical Solutions

10.10 Morning coffee

11.10 Ensuring effective clinical and corporate governance • Monitoring progress in implementing clinical governance • Importance of leadership and communication in making the vision happen • Linking clinical governance with the planning process Professor Aidan Halligan, Executive Chair, Elision Health

DEMAND SIDE REFORM

11.40 Commissioning a patient-led NHS: establishing new strategic health authorities and PCTs • Commissioning service expectations; PCTs, general practice and local government • Identify�ing the essential components of an effective commissioning process • Performance management of commissioning Bob Ricketts, Head of Demand Side Reform, Department of Health

12.10 Case study: redesigning patient pathways and improving service provision • Drivers of choice and the likely� outcomes • Extended choice making best use of NHS Foundation Trusts, ISTCs and service providers • Procedures and the mechanisms behind the guidance Heather Wicks, Head of Commissioning and Service Redesign, Oxford City PCT and Professional Advisor in Orthoptics, Department of Health 12.40 Lunch

14.00 Case study: PCTs – fit for what purpose? • Learning from Waves 1 and 2 • The challenges to overcome • Identify�ing the development priorities Rita Symons, Project Director for the PCT Fitness for Purpose, Birmingham and the Black Country Strategic Health Authority

14.30 Multi-speaker panel session: the evolution of practice- based commissioning • Primary� care trust reconfiguration impacting on practice- based commissioning • Best practice on how to engage GPs effectively� and ensure a shared GP and PCT vision • Successfully� managing the governance and accountability� issues

Moderator: Dr Michael Dixon, Chairman, NHS Alliance

Panellists: Professor David Colin-Thomé, National Clinical Director for Primary� Care, Department of Health Dr Mo Dewji, Clinical Director Primary� Care Contracting, National Primary Care Development Team Gillian Hooper, Quadrant Director of Commissioning, East and North Hertfordshire PCT

15.30 Afternoon tea

16.30 Practice based commissioning as the main driver of NHS reforms • A vision for primary� care and the future of commissioning in the NHS • The reality� of a primary� care led NHS and the expansion of services • Models of practice based commissioning and the PCT future role Dr James Kingsland, Chairman, National Association of Primary Care

TRANSACTIONAL AND SYSTEM MANAGEMENT REFORMS

17.00 Case study: commissioning services and payment by results • Pay�ment by� results and practice based commissioning; how they� fit together • Requirements that underpin the effective operation of pay�ment by� results • Operational factors, local flexibilities and transitional arrangements Mark Millar, Director of Resources & Planning, Essex Strategic Health Authority

17.30 Chairman’s closing remarks and close of congress

Day Two Thursday� 19 October 2006

New direction.

www.lifescienceworld.com/2006/healthcare

Don’t miss the opportunity to meet key health community figures.

Call +44 (0) 207 242 2324 or simply fax the registration page to +44 (0) 207 242 2320

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Page 6: Changing the face of healthcare - Kinetic Consulting€¦ · Informatics Forum Professor Nick Bosanquet, Professor of Health Policy, Imperial College London Dr James Kingsland, Chairman,

About the venue

Acknowledged as one of the Capital’s finest, Jumeirah Carlton Tower enjoy�s an enviable location on Cadogan Place and Sloane Street, within easy� reach of the Capital’s most fashionable shopping areas. With its superb business facilities, Jumeirah Carlton Tower is a landmark experience.

www.jumeirahcarltontower.com

European Healthcare Innovation Congress

New direction.

www.lifescienceworld.com/2006/healthcare

The European Healthcare Innovation Congress is the UK’s definitive event providing wide-ranging analysis of management reform within the UK primary and community healthcare industry.

No other event this year will provide a forum where primary and community healthcare stakeholders can share and develop strategies in light of the changing nature of healthcare delivery. This will create a springboard for new solutions to assist in the management and delivery of healthcare services.

The European Healthcare Innovation Congress will outline the operating framework for 2006 / 2007 and define the priorities and expectations for progress on reform and improving services to patients. This congress describes the elements of reform to the UK healthcare system and how they are expected to interact. It sets a framework for taking forward the implementation and further development of reforms.

“By� influencing the development of policy� and being at the forefront in offering support and guidance, the NAPC

supports the ongoing development of a modernised NHS. We are happy� to be part of the European Healthcare

Innovation Congress and the message it delivers”Dr James Kingsland, Chairman,

National Association of Primary Care

This congress will provide you with a detailed outlook of public and private primary care sector reform and examine the growing application of health informatics in national infrastructure projects. This congress provides an authoritative voice for helping you understand the role of supply and demand side reforms as a source of innovation in UK health systems, and the business opportunities that they bring.

What’s in it for you? 4 key learning outcomes of attending the European Healthcare Innovation Congress

• Develop an understanding of the context and direction of health reform and the importance to the management and delivery of services over the next three years • Identify the principle elements of healthcare reform and discover how healthcare professionals can contribute to, lead and implement elements of reform• Learn how best to manage the transition from current health systems whilst making use of the necessary implementation resources available• Discover the opportunities for healthcare providers, in the wake of government reform, to innovate and improve primary healthcare services

Choosing the right conference

Bringing together senior executives from the European healthcare community

The European Healthcare Innovation Congress is a must attend for public and private sector healthcare decision makers and business decision makers in the field of health management. It will be of great interest to health sector practitioners who are implementing these reforms at local and national levels.

The event is structured to deliver the highest value stakeholders from the UK and key European countries who are at the top of their game when it comes to developing and implementing innovative and effective healthcare strategies. No other event can give you exclusive access to senior decision makers from government and NHS institutions, private healthcare providers, ICT suppliers and medical device companies that matter to you.

This is a revolutionary�, exciting, quick and non-pressurised way� to meet fellow conference delegates and industry� peers in one 60 minute session.

These brief meetings are the starting point for conversation and networking throughout the conference. This is where long-lasting and profitable business relationships begin. Make sure y�ou bring plenty� of business cards for this unique session!

We introduce y�ou to ‘Contact’ – a sy�stem to enable y�ou to set up meetings before

the event. Better than most other online sy�stems y�ou can search the attendees then e-mail them directly� without ever seeing their e-mail address. We facilitate first contact and y�ou take it from there. It is more that just on-line networking though, important documents and conference tips can be downloaded and after the event y�ou can access the white papers and presentations from our world class speakers.

Opportunities for you to leverage new business from healthcare reform

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Page 7: Changing the face of healthcare - Kinetic Consulting€¦ · Informatics Forum Professor Nick Bosanquet, Professor of Health Policy, Imperial College London Dr James Kingsland, Chairman,

Hedge fundsRegulators

Who should sponsor and exhibit?

Private healthcare providers

IT & ICT providers Medical device companies

Health insurance companies Consultants

Private equity providers

Sponsor

Event partners

Response form Fax back to +44 (0) 20 7242 2320

l Yes! I am interested in sponsorship / exhibition opportunities Please contact me immediately�

1198

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Media partners

Do y�ou supply� the primary� / public / independent healthcare sectors? Or are y�ou looking to break into these markets? If y�ou would like to showcase y�our products and expertise to

a large audience of senior level decision makers, call Neil Darkes now on +44 (0) 20 7092 1240 or

email [email protected]

Press registrationQualified press are eligible to attend the European Healthcare Innovation Congress for free. In order to qualify� for a press pass, please complete the form at www.lifescienceworld.com/2006/healthcare. All fields must be completed in order for y�our press registration to be considered. Alternatively�, please contact Julie Phillips, Marketing Manager on +44 (0) 207 539 4336 or email: [email protected]...

l Yes! I am interested in exhibiting. Please contact me immediately�

European Healthcare Innovation Congress

New direction.

www.lifescienceworld.com/2006/healthcare

The European Healthcare Innovation Congress offers the opportunity for your company to improve the likelihood of your product / service being chosen and raise your company’s profile in an unbiased arena. If your company’s target market is the public or independent primary care sector, the European Healthcare Innovation Congress will provide a platform for you to reach the buyers and key decision makers in this market.

The European Healthcare Innovation Congress provides the perfect platform for you to demonstrate new and existing products, introduce new services or solutions and engage in “face to face” marketing with your target audience. Retaining your existing customers while attracting new business is a must for steady growth – the European Healthcare Innovation Congress will provide you with the opportunity to fulfil both.

A tailor made marketing solution

The European Healthcare Innovation Congress offers you an unrivalled and cost effective branding, sales and marketing solution that allows you to take full advantage of our direct marketing, telemarketing, advertising, internet and email campaigns.

Sponsoring at an event of this calibre will expose your brand to thousands of decision-makers through the benefits of a targeted marketing campaign. This business model will reduce your marketing cost by creating a 3rd party promotional sponsorship ensuring a major presence in the market before, during and after the event.

Sponsorship of the European Healthcare Innovation Congress allows you to increase your sales and business profile within the UK and European primary healthcare market. Make the most of this unique opportunity to position your company as a leading provider of healthcare services in the UK and Europe. At the same time, gain market and competitor intelligence on this industry.

Meet the highest value buyers and decision makers in your target market

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Page 8: Changing the face of healthcare - Kinetic Consulting€¦ · Informatics Forum Professor Nick Bosanquet, Professor of Health Policy, Imperial College London Dr James Kingsland, Chairman,

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European Healthcare Innovation Congress

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Online: www.lifescienceworld.com/2006/healthcare Email: bianca.geldenhuy�[email protected] Post: Terrapinn Ltd, Wren House, 43 Hatton Garden London, EC1N 8EL, UK

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Should y�ou be unable to attend, a substitute delegate is welcome at no extra charge. A charge of 50% of the registration fee, plus £100 (+ VAT) administrative charge will be made for cancellations received in writing at least 4 weeks prior to the conference. Alternatively�, y�ou may� choose a credit note for the full value of the registration price, which may� be put towards another Terrapinn event. The company� regrets that no can-cellations will be accepted within four weeks of the conference start date. Prepay�ments will not be refunded and invoiced sums will be pay�able in full, except in cases where it has been possible to mitigate loss. Course documentation will, however, be sent to the delegate. Terrapinn reserves the right to alter the programme without notice.

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Venue:Jumeirah Carlton Tower on Cadogan Place London SW1X 9PYPhone: +44 (0) 207 235 1234 Fax: +44 (0) 207 235 9129For further information please visit: www.jumeirahcarltontower.comHotel accommodation:Specially� discounted fees have been obtained by� Terrapinn for all attendees. A hotel booking form will be sent to all registered attendees. Alternatively� call the Jumeirah Carlton Tower on +44 (0) 20 7235 1234 stating that y�ou are a delegate at European Healthcare Innovation Congress 2006.

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17 – 19 October 2006, Jumeirah Carlton Tower, London, UK

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