Changepoint Infographic - Secrets of Smart Services Leaders
-
Upload
changepoint -
Category
Software
-
view
131 -
download
0
description
Transcript of Changepoint Infographic - Secrets of Smart Services Leaders
PSA HEAVEN
SPREADSHEET HELL
SECRETS OF SMART SERVICES LEADERSTHE DEVIL IS IN THE DETAILS
Sources*2014 SPI Research Professional Services Benchmark
"2014 TSIA Member Technology Services Survey.”
"2012 Professional Services Industry Benchmark Report." PSVillage, Inc.”
Transform Your Services Business Today.Visit: www.changepoint.com
PSA HEAVEN
Without PSA: Flat, declining revenues Lower margins Unhappy customers
DISPARATE SYSTEMS LACK EXECUTIVE VISIBILITY
DATED INFORMATION
UNRELIABLE DATA
NO FINANCIAL MANAGEMENT
With PSA: Improved revenue Higher margins Happy customers
REAL-TIME VISIBILITY
EXECUTIVE DASHBOARDS
IMPROVE RESOURCE UTILIZATION
STRONG ORDER TO CASH CYCLE
Annual revenue per billable consultant is 12% higher with PSA.
2014 PROFESSIONAL SERVICES BENCHMARK, SPI RESEARCH
RECENT PSVILLAGE PROFESSIONAL SERVICES BENCHMARK
38%lack automated
systems
38% of technology services teams lack automated systems to manage their business, likely contributing to inefficient process that may be impacting expenditures & revenues.
2014 TSIA MEMBER TECHNOLOGY SURVEY:
“The best-of-breed solution for PSA, Changepoint, stole the leading market share again this year, used by 28% of members.”
Did You Know?